85
Reference
Symptom
Probable cause
Corrective action/Workaround
Page
Sending/
Receiving calls
are disabled.
The phone is OFF.
Turn on the Bluetooth
®
enabled
device.
-
The battery is running low.
Recharge the battery.
26
Your voice
cannot be heard.
The surrounding is noisy.
Position the microphone close to
your mouth.
48
56
When the
microphone is
positioned close
to your mouth,
the voice gets
distorted or
intermittent.
Your hearing instrument or
Hearing Hub is placed in the
location subject to radio
frequency interference.
Change the position of your
Hearing Hub.
48
56
The Hearing Hub
does not charge.
The surrounding temperature is
too high or too low.
If the surrounding temperature is
out of the appropriate charge
temperature range (7
°
C to 40
°
C
[44.6
°
F to 104
°
F]), charging may
be disabled.
* In that case, LED 1 is blinking orange
once per 2-3 seconds.
72
The battery life
is short.
Your battery has reached its
charge capacity.
Replace your rechargeable battery.
Consult your dispenser.
27
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