Troubleshooting guide (Continued)
84
Reference
Symptom
Probable cause
Corrective action/Workaround
Page
Sending/
Receiving calls
are disabled.
The pairing has not been
completed.
See instructions of “Make and
receive calls on mobile phone
(Pairing)” or “Make and receive calls
on landline phone (Pairing)”.
45
53
The Hearing Hub is not connected
to the phone through Bluetooth
®
.
The Hearing Hub must be
connected to the phone through
Bluetooth
®
. If LED 1 is slowly
blinking green once per 2-3 seconds,
Bluetooth
®
connection has been
created. If you are using two
phones, either one may be only
allowed to be connected to the
Hearing Hub. Press the phone key to
disconnect the phone then press the
phone key again to reconnect.
49
57
You are operating the phone the
wrong way.
See the instructions that came with
the phone.
-
Bluetooth
®
is disabled on the
mobile phone.
Enable Bluetooth
®
on your mobile
phone. For details, see the
instructions that came with your
mobile phone.
48
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