Panasonic VL1700 Feature Manual Download | Manualshive

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2.1 Incoming Call Features

2.1.1 Internal Call Features

Description

The following types of internal calls are available:

Feature

Description & Reference

Intercom Call

A call from one extension to another.

→ 2.4.1 Intercom Call

[Available Destinations]

Destination

Availability

Wired Extension

ü

Incoming Call Distribution Group

ü

UM Group

ü

2.1 Incoming Call Features

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Feature Manual

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Summary of Contents for VL1700

Page 1: ...manual carefully before using this product and save this manual for future use In particular be sure to read 1 1 1 For Your Safety page 10 before using this product PNMPR Software File Version 001 00000 or later Manuals and supporting information are provided on the Panasonic Web site at http panasonic net pcc support intercom vn1900 ...

Page 2: ... which versions support these features consult your dealer References Found in the Feature Manual Installation Manual References The required installation instruction titles described in the Installation Manual are noted for your reference PC Programming Manual References The PC Programming titles and parameters described in the PC Programming Manual are noted for your reference Feature Manual Ref...

Page 3: ...the software version refer to How do I confirm the software version of the Control Box in 2 3 Frequently Asked Questions FAQ of the PC Programming Manual Some optional hardware software and features are not available in some countries areas or for some models Please consult your certified Panasonic dealer for more information Product specifications are subject to change without notice In this manu...

Page 4: ...Introduction 4 Feature Manual ...

Page 5: ...ribution ICMP Internet Control Message Protocol L LED Light Emitting Diode N NTP Network Time Protocol P P2P Peer to Peer PIN Personal Identification Number PING Packet Internet Groper S SIP Session Initiation Protocol SMDR Station Message Detail Recording U UM Unified Messaging V VoIP Voice over Internet Protocol List of Abbreviations Feature Manual 5 ...

Page 6: ...List of Abbreviations 6 Feature Manual ...

Page 7: ...ting User Settings 22 2 7 2 Call Control Feature 22 2 7 2 1 Main Device Device Common 22 2 7 2 2 Sub Device 23 2 7 2 3 UM Mailbox 23 3 Unified Messaging System 25 3 1 Unified Messaging System Administration 26 3 1 1 Unified Messaging System Overview 26 3 1 2 System Administration 27 3 1 2 1 System Security 27 3 2 System and Subscriber Features 28 3 2 1 System Features 28 3 2 1 1 Broadcasting Messa...

Page 8: ...trol 38 4 4 1 PC Programming 38 4 4 2 DSP Resource Usage 38 4 4 3 Automatic Time Adjustment 40 4 4 4 Dynamic Host Configuration Protocol DHCP Server 40 4 4 5 Flexible Numbering 41 4 4 6 Floating Extension 41 4 4 7 Software Upgrading 42 4 5 Fault Recovery Diagnostics 43 4 5 1 Power Failure Restart 43 4 5 2 Dynamic Host Configuration Protocol DHCP Assignment 43 4 5 3 PING Confirmation 43 4 5 4 Syste...

Page 9: ...Section 1 For Your Safety Feature Manual 9 ...

Page 10: ...alert users to a specific operating procedure that must be followed in order to operate the unit safely CAUTION To the Administrator regarding account passwords 1 To avoid unauthorised access and possible abuse of the Control Box keep the passwords secret and be aware of the importance of the passwords and the possible dangers if they become known to others 2 The Control Box has no passwords set i...

Page 11: ...Section 2 Call Handling Features Feature Manual 11 ...

Page 12: ...of internal calls are available Feature Description Reference Intercom Call A call from one extension to another 2 4 1 Intercom Call Available Destinations Destination Availability Wired Extension ü Incoming Call Distribution Group ü UM Group ü 2 1 Incoming Call Features 12 Feature Manual ...

Page 13: ...diately simultaneously Extn A Extn B Extn C Conditions One extension can belong to multiple incoming call distribution groups If a second call arrives while a call is ringing the second call will be put in a queue After the first call is answered the second call will ring at the other extensions in the ICD group PC Programming Manual References 11 1 1 Control Box Configuration 3 5 1 Group Incoming...

Page 14: ...ation Availability Wired Extension ü Incoming Call Distribution Group ü UM Group ü Conditions General Message Waiting While calls are forwarded Message Waiting information is not forwarded Message Waiting information is indicated at the originally called extension 3 2 1 5 Message Waiting Notification Lamp No Answer and Busy No Answer No Answer Time The number of seconds before a call is forwarded ...

Page 15: ...amming Manual References 8 1 1 Users User Container Add User Edit User Telephony Feature 17 1 2 My Portal Telephony Operating Manual References 3 1 1 User Programming 2 3 2 Do Not Disturb DND Feature Manual 15 ...

Page 16: ...user Conditions Extension Number Name Assignment Extension numbers and names are assigned to all extensions PC Programming Manual References 8 1 1 Users User Container Add User Edit User Extension Number Display Name Operating Manual References 1 2 Making Calls 2 4 Making Call Features 16 Feature Manual ...

Page 17: ...l Transfer Description An extension user can transfer a call to another extension Available destination Destination Availability Wired Extension ü Incoming Call Distribution Group ü UM Group ü 2 5 Transferring Features Feature Manual 17 ...

Page 18: ... received the oldest record is overwritten by the newest one 3 SMDR Format Type and Contents The following is an example of the output format 1 2 3 4 Time 7 05 29PM 06 23PM 06 36PM 06 42PM 07 17PM Date 8 digits 01 09 17 01 09 17 01 09 17 01 09 17 01 09 17 Dial Number 25 EXT1460 EXT1234 EXT1253 EXT1741 EXT1812 Ext 5 1126 1812 1460 1253 1253 Explanation The following table explains the SMDR contents...

Page 19: ...ss of the mother board port number user ID SMDR and password must be entered If a terminal emulator user incorrectly enters the user ID or password 3 times consecutively an alarm will be sent and connection will not be possible for 10 minutes Through system programming it is possible to assign the Control Box port number and password The terminal emulator application must be running constantly If ...

Page 20: ...stem programming it is required to enable this feature and register the IP address of the Syslog server PC Programming Manual References 7 2 2 Utility Log Syslog 16 3 1 Network Service 3 2 Client Feature Syslog 2 6 1 Record Log Features 20 Feature Manual ...

Page 21: ...b device registered in the User Container 2 7 1 User Container 2 7 1 1 User Container Configuration Description The User Container is a container for linking the user to the usable devices You can easily monitor the users and devices by using this container All wired extensions integrated in the Control Box must be integrated into one of the User Containers 1 Amount of Users and Device Resources T...

Page 22: ...ng Manual References 1 6 User Device Management 2 7 1 2 Editing User Settings Description Extension users can sign in to My Portal and change various settings related to their User Container Conditions Settings regarding the relation between the user and the devices cannot be configured PC Programming Manual References 17 My Portal Operating Manual References 1 6 User Device Management 2 7 2 Call ...

Page 23: ...settings of each terminal Conditions The settings of the main device are obeyed when receiving a call when already on a call At this time the incoming call is only displayed on the main device however by disconnecting the incoming call the call will be displayed on all the devices as configured in the delay settings However the call will immediately arrive on the terminal on a call without applyin...

Page 24: ...n the User Container the settings of the mailbox will also be updated accordingly On the other hand the settings of the mailbox registered to the user cannot be adjusted in the settings menu of that mailbox First Name Last Name Voice Mail Notification Email address COS Feature Manual References 3 1 Unified Messaging System Administration 2 7 2 Call Control Feature 24 Feature Manual ...

Page 25: ...Section 3 Unified Messaging System Feature Manual 25 ...

Page 26: ... received at the floating extension number of the UM group calls will hunt starting at the lowest UM port number UM Group UM Port 1 UM Port 2 UM Port 3 UM Port 4 UM Port 5 Busy Busy Busy Incoming call Conditions As the Unified Messaging system is part of the same system as the Control Box the Unified Messaging system s data coordinates with the Control Box settings Each port is assigned an extensi...

Page 27: ...inistrator using Web Maintenance Console For more information refer to the PC Programming Manual 3 1 2 1 System Security Description Protects the Unified Messaging system from unauthorised programming and or use By default the System Manager can access the system from his or her telephone because the relevant settings are enabled and a password is set PC Programming Manual References 15 1 UM Confi...

Page 28: ...ermines the set of services that are available to its subscriber 514 COS classes are supported by the system User Containers can be assigned to their own or to the same COS as needed COS number 514 is assigned to the System Manager COS number 514 cannot be assigned to any other User Container Conditions The System Administrator using a PC can change COS assignments COS 513 is reserved PC Programmi...

Page 29: ...Edit User Contact 14 1 UM Configuration 2 Class of Service General E mail Option 17 1 1 My Portal Home Email Address Email 1 3 Use for voice mail notification Email 1 3 Feature Manual References 4 3 1 E mail Notification for Extension Users Operating Manual References Subscriber Operation 3 1 1 User Programming Editing Settings in My Portal 3 2 1 5 Message Waiting Notification Lamp Description Aut...

Page 30: ...nuously without system prompts PC Programming Manual References 14 1 UM Configuration 2 Class of Service Mailbox Autoplay New Message Play New Messages Sequentially 3 2 2 3 Forwarding to a Mailbox Description A subscriber can set calls to be forwarded to the floating extension number of the UM group In this case the call is forwarded directly to the extension s mailbox Therefore the caller can lea...

Page 31: ...Subscribers can access and change various settings via My Portal Mailbox settings Subscribers can configure settings such as the name associated with their mailbox and notification parameters Conditions Subscribers must have a user ID and password to log in to My Portal PC Programming Manual References 17 My Portal Feature Manual References 4 4 1 PC Programming Operating Manual References 3 1 Syst...

Page 32: ...3 2 2 Subscriber Features 32 Feature Manual ...

Page 33: ...Section 4 System Configuration and Administration Features Feature Manual 33 ...

Page 34: ...Group Incoming Call Distribution Group Group Settings Member List 2 2 1 Incoming Call Distribution Group Example Incoming Call Distribution Group 1 Floating Extn No 601 Name Building A Incoming Call Distribution Group 2 Floating Extn No 602 Name Building B Extn 100 Extn 101 Extn 102 Extn 105 Extn 106 Extn 103 Extn 104 Extn 107 2 UM Group A UM group is the collection of all Unified Messaging ports ...

Page 35: ...ng IP Telephones PC Programming Manual References 9 7 Control Box Configuration 1 1 Configuration Slot V SIPEXT128 Port Property 4 2 2 Peer to Peer P2P Connection Description The Control Box automatically establishes peer to peer communication between extensions With peer to peer calls the call is routed directly from one SIP extension to another without going through the DSP card which means that...

Page 36: ...ature SMTP 17 1 1 My Portal Home Email Address Email 1 3 Use for missed call notification Email 1 3 Use for voice mail notification Email 1 3 Feature Manual References 3 2 1 4 Message Waiting Notification E mail Device Operating Manual References 3 1 1 User Programming Editing Settings in My Portal 4 3 2 E mail Notification of System level Events Description An e mail can be sent to administrators...

Page 37: ... configured PC Programming Manual References 5 1 System Control Program Update 7 3 Utility Email Notification 16 2 4 Network Service 2 7 Server Feature SMTP Feature Manual References 4 4 7 Software Upgrading 4 3 2 E mail Notification of System level Events Feature Manual 37 ...

Page 38: ...Control Box is installed at the site 3 Change the passwords periodically 4 It is strongly recommended that passwords of 10 numbers or characters be used for maximum protection against unauthorised access Installation Manual References 4 3 Starting Web Maintenance Console PC Programming Manual References 2 1 1 Web Maintenance Console Accounts 8 Users 17 My Portal Operating Manual References 3 1 Sys...

Page 39: ...ording messages to the Unified Messaging UM in the figure above system requires DSP resources X in this example in addition to the resources required for the G 711 codec Y The total cost is X Y DSP usage graph The Control Box keeps a record of the maximum DSP usage per hour for each of the following features services A graph can then be displayed in Web Maintenance Console showing trends in DSP us...

Page 40: ...ed through system programming It means 2 00 AM will become 3 00 AM on the start date of the summer time and 2 00 AM will become 1 00 AM on the end date b Time Information through Network Time Protocol NTP By connecting the Control Box to an NTP server it is possible to receive and update the time setting The clock will be adjusted every day at 3 05 AM if enabled through system programming Conditio...

Page 41: ...or to access Control Box features the access numbers extension numbers or feature numbers are required Flexible Numbering Table Extension Numbers Feature Default Extension Numbering Scheme 1 127 Leading Number None Extension Numbering Scheme 128 Leading Number 970 Feature Numbers cannot be changed Feature Default FWD DND set cancel Internal 712 FWD DND No Answer Timer set 713 PC Programming Manual...

Page 42: ... Group Name 11 2 1 Control Box Configuration 3 7 2 Group UM Group Unit Settings Floating Extension No Feature Manual References 3 1 1 Unified Messaging System Overview 4 4 1 PC Programming 4 4 7 Software Upgrading Description The main software of the Control Box can be updated The update files can be uploaded to the Control Box from Web Maintenance Console The following software can be updated Dat...

Page 43: ...ard and DSP card after IP devices have been registered to the Control Box Those devices will not operate properly if these IP addresses are changed PC Programming Manual References 16 1 Network Service 1 IP Address Ports Basic Settings LAN Setting Obtain an IP address automatically Use the following IP address LAN Setting IP Address DSP IP Setting Obtain DSP IP address automatically Use the follow...

Page 44: ...low the possible acquisition of items per acquisition method is shown Item Web MC Display Alarm Notification CPU Usage ü ü Control Box Internal Memory Free Block Usage ü Memory Usage ü ü Storage Usage ü ü Internal Storage Lifespan ü Integrated Terminal Monitoring The operational status of terminals IP telephones connected to the system can also be monitored by the Control Box IP telephones and DSP...

Page 45: ...Section 5 Appendix Feature Manual 45 ...

Page 46: ...er Group 512 Incoming Call Distribution Group 256 128 extensions group Unified Messaging Item Capacity Number of Users Number of general mailboxes 1 999 Class of Service 514 UM Channel 128 UM recording time 200 hours Message length 1 60 min UM System Manager 1 Maximum Messages per mailbox 9 000 5 1 Capacity of System Resources 46 Feature Manual ...

Page 47: ...Note Feature Manual 47 ...

Page 48: ...1006 Oaza Kadoma Kadoma shi Osaka 571 8501 Japan http www panasonic com Panasonic Corporation 2017 PNQP1328ZA DM0317MG0 ...

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