84
Problem
Actions
HDMI
Sound is unusual
Set the sound setting of the connected equipment to
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“2ch L.PCM”.
Check the “HDMI1 Input” setting in the Sound Menu. (p. 31)
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If digital sound connection has a problem, select analogue sound
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connection. (p. 80)
Pictures from external
equipment are unusual
when the equipment is
connected via HDMI
Check the HDMI cable is connected properly. (p. 74)
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Turn the connected equipment on and then switch the TV on.
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(p. 69)
Check an input signal from the equipment. (p. 81)
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Use an equipment compliant with EIA/CEA-861/861B.
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Network
Cannot connect to the network
Check the LAN cable is connected properly. (p. 55)
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Check the connections and settings. (p. 55 - 57)
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Check the network equipment and network environment.
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If the problem persists, consult your Internet Service Provider or
telecommunications company.
Cannot select the file during
DLNA operations
Is media server prepared? (p. 54)
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Check applicable data format. (p. 54)
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Cannot operate VIERA CAST
Check the connections and settings. (p. 55 - 57)
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The server or connected line might be busy now.
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Other
The TV does not switch On
Press and hold the standby On / Off switch on the remote control
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for about 1 second if Power LED is red.
Check the mains lead is plugged into the socket outlet.
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The fuse in the mains plug may have blown. Replace it with one of
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an identical rating (p. 4).
The TV goes into
“Standby mode”
Off Timer function is activated.
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The TV enters “Standby mode” about 30 mins. after analogue
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broadcasting ends.
The remote control does not work
or is intermittent
Are the batteries installed correctly? (p. 7)
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Has the TV been switched On?
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The batteries may be running low. Replace them.
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Point the remote control directly at the front of the TV (within a 30
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degree angle of the front of the TV).
Situate the TV away from sunshine or other sources of bright light
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not to shine on the TV’s remote control signal receiver.
There may be red spots, blue
spots, green spots and black
spots on the screen
This is a characteristic of liquid crystal panels and is not a problem.
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The liquid crystal panel is built with very high precision technology
giving you fine picture details.
Occasionally, a few non-active pixels may appear on the screen as
a fixed point of red, green, blue or black.
Please note this does not affect the performance of your LCD.
The LCD panel moves slightly
when it is pushed with a finger
Clattered sound might be heard
There is some flexibility around the panel to prevent damage to the
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panel.
The panel might move slightly when it is pushed with a finger, and
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clattered sound might be heard. This is not a malfunction.
An error message appears
Follow the message’s instructions.
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If the problem persists, contact the authorized Service Centre.
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FAQs
