83
Technical
Maintenance FAQs
FAQs
Before requesting service or assistance, please follow these simple guides to resolve the problem.
If the problem still persists, please contact your local Panasonic dealer for assistance.
White spots or shadow images (noise)
Check the position, direction, and
●
connection of the aerial.
Neither image nor sound is
produced
Is the TV in “AV mode”?
●
Is the mains lead plugged into the
●
socket outlet?
Is the TV turned On?
●
Check Picture Menu (p. 33, 34) and
●
volume.
Check all required cables and
●
connections are firmly in place.
An error message appears
Follow the messages instructions.
●
If the problem persists, contact your
●
local Panasonic dealer.
“VIERA Link” function
does not work and an error
message appears
Confirm the connection.
●
Turn the connected equipment on and
●
then switch the TV on. (p. 70)
Permanently lit spots on screen
Due to production process involved in this
●
technology this may result in some pixels which are
permanently lit or unlit. This is not a malfunction.
Contrast is reduced
Contrast is lowered in the following conditions
●
without any user operation for a few minutes:
• no signal in Digital TV mode or AV mode
• selected locked programme
• selected invalid programme
• displayed menu
• Thumbnail or still picture
