55
Technical
FAQs
Before requesting service or assistance, please follow these simple guides to resolve the problem.
If the problem still persists, please contact your local Panasonic dealer for assistance.
White spots or shadow images (noise)
●
Check the position, direction, and
connection of the aerial.
Neither image nor sound is
produced
●
Is the TV in “AV mode”?
●
Is the mains lead plugged into the
socket outlet?
●
Is the TV turned On?
●
Check Picture Menu (p. 24) and
volume.
●
Check all required cables and
connections are firmly in place.
An error message appears
●
Follow the message’s instructions.
●
If the problem persists, contact your
local Panasonic dealer.
The LCD panel moves slightly when
it is pushed with a finger Clattered
sound might be heard
●
There are some looseness around the
panel to prevent the damage to the
panel.
The panel might move slightly when it
is pushed with a finger, and clattered
sound might be heard. This is not a
malfunction.
There may be red spots, blue spots, green
spots and black spots on the screen
●
An image on a LCD or Plasma TV screen is created
by many small groups of dots known as pixels
(which is similar to the image in a newspaper). It
also naturally follows that higher panel resolutions
contain more pixels. To create a colour image, each
pixel consists of three tiny coloured dots (known
as sub-pixels), one each of red, green and blue.
Each one of these dots is precisely controlled by
the electronics of the TV to produce the picture.
Whilst Panasonic maintains the highest standards
in manufacturing technology and processes in the
construction of these panels, there are a number
of allowable pixel/sub-pixel failures that still allow
the panel to be defined as a good panel. It is not
possible to guarantee absolutely no pixel loss.
Maintenance FAQs
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