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Limited Warranty
(ONLY FOR U.S.A. AND PUERTO RICO)
Panasonic Consumer Marketing Company of North America,
Division of Panasonic Corporation of North America
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Video Products Limited Warranty
Limited Warranty Coverage
(For USA and Puerto Rico Only)
If your product does not work properly because of a defect
in materials or workmanship, Panasonic Consumer
Marketing Company of North America (referred to as “the
warrantor”) will, for the length of the period indicated on
the chart below, which starts with the date of original
purchase (“warranty period”), at its option either (a) repair
your product with new or refurbished parts, (b) replace it
with a new or a refurbished equivalent value product, or
(c) refund your purchase price. The decision to repair,
replace or refund will be made by the warrantor.
During the “Labor” warranty period there will be no charge
for labor. During the “Parts” warranty period, there will be
no charge for parts. This Limited Warranty excludes both
parts and labor for non-rechargeable batteries, antennas,
and cosmetic parts (cabinet). This warranty only applies to
products purchased and serviced in the United States or
Puerto Rico. This warranty is extended only to the original
purchaser of a new product which was not sold “as is”.
Carry-In or Mail-In Service
To find a service center please visit http://
www.panasonic.com/help or call 1-800-211-PANA (7262).
When shipping the unit, carefully pack, include all
supplied accessories listed in the Owner’s Manual, and
send it prepaid, adequately insured and packed well in a
carton box. When shipping Lithium Ion batteries please
visit our Web Site at www.panasonic.com/BatteryHandling
as Panasonic is committed to
providing the most up to date information.
Include a letter
detailing the complaint, a return address and provide a
daytime phone number where you can be reached. A
valid registered receipt is required under the Limited
Warranty.
IF REPAIR IS NEEDED DURING THE WARRANTY
PERIOD, THE PURCHASER WILL BE REQUIRED TO
FURNISH A SALES RECEIPT/PROOF OF PURCHASE
INDICATING DATE OF PURCHASE, AMOUNT PAID
AND PLACE OF PURCHASE. CUSTOMER WILL BE
CHARGED FOR THE REPAIR OF ANY UNIT
RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in
materials or workmanship, and DOES NOT COVER
normal wear and tear or cosmetic damage. The warranty
ALSO DOES NOT COVER damages which occurred in
shipment, or failures which are caused by products not
supplied by the warrantor, or failures which result from
accidents, misuse, abuse, neglect, mishandling,
misapplication, alteration, faulty installation,
set-up adjustments, misadjustment of consumer controls,
improper maintenance, power line surge, lightning
damage, modification, introduction of sand, humidity or
liquids, commercial use such as hotel, office, restaurant,
or other business or rental use of the product, or service
by anyone other than a Factory Service Center or other
Authorized Servicer, or damage that is attributable to acts
of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS
LISTED UNDER “LIMITED WARRANTY COVERAGE”.
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES RESULTING FROM
THE USE OF THIS PRODUCT, OR ARISING OUT OF
ANY BREACH OF THIS WARRANTY.
(As examples, this excludes damages for lost time, travel
to and from the servicer, loss of or damage to media or
images, data or other memory or recorded content. The
items listed are not exclusive, but for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES,
INCLUDING THE WARRANTY OF MERCHANTABILITY,
ARE LIMITED TO THE PERIOD OF THE LIMITED
WARRANTY.
Some states do not allow the exclusion or limitation of
incidental or consequential damages, or limitations on
how long an implied warranty lasts, so the exclusions may
not apply to you.
This warranty gives you specific legal rights and you may
also have other rights which vary from state to state. If a
problem with this product develops during or after the
warranty period, you may contact your dealer or Service
Center. If the problem is not handled to your satisfaction,
then write to the warrantor’s Consumer Affairs
Department at the addresses listed for the warrantor.
Product or Part Name
Parts
Labor
Blu-ray Disc Player, Portable
Blu-ray Disc Player, DVD Player,
Portable DVD Player, DVD
Recorder
1 year
90 days
Blu-ray Home Theater System
and Multimedia System
1 year
1 year
Rechargeable Batteries
90 days
Not
Applicable
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