Frequently Asked
Questions
●
Technical Information
●
FAQs, etc.
65
FAQs
Block noise, frozen or
disappearing image occurs
in DVB mode / White spots
or shadow image (ghosting)
occurs in Analogue mode /
Some channels cannot be
tuned
Check the position, direction and connection of
●
the aerial.
Check “Signal Condition” (p. 34). If “Signal
●
Quality” is displayed in red, the DVB signal is
weak.
Weather conditions will affect signal reception
●
(heavy rain, snow, etc.), in particular in poor
reception areas. Even during good weather,
the high pressure can cause poor reception of
some channels.
Due to the digital reception technologies
●
involved, quality of the digital signals may be
relatively low in some cases, despite good
reception of analogue channels.
Turn the TV off with the Mains power On / Off
●
switch, and then on again.
If problem persists, consult your local dealer or
●
service provider for the availability of services.
Neither image nor sound is
produced
Is the TV in AV mode?
●
Check the correct AV input mode is selected.
●
Check the mains lead is plugged into the
●
socket outlet.
Has the TV been turned On?
●
Check the Picture Menu (p. 26) and volume.
●
Check all required cables and connections are
●
firmly in place.
Auto aspect
Auto aspect is designed to provide you with the
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best ratio to fill the screen. (p. 60)
Press the ASPECT button if you would like to
●
change the aspect ratio manually (p. 16).
S-Video / black and white
picture
Check that the output of the external
●
equipment matches the input of the TV. If
the output of the external equipment is set to
S-Video, the TV must also be set to S-Video
(p. 22).
No programmes shown on TV
Guide
Check the digital transmitter.
●
Adjust the direction of the aerial to another transmitter
●
installed nearby.
Check the analogue broadcast.
●
If the image quality is poor, check the aerial and consult
your local dealer.
Input mode, i.e. EC/AV1 remains
on the screen
Press the
●
button to clear these.
Press again to redisplay.
Q-Link function does not work
Confirm SCART cable and connection.
●
Also set “AV1 out” in the Setup Menu (p. 28).
“VIERA Link” function does
not work and an error message
appears
Confirm the connection. (p. 50 and p. 51)
●
Turn the connected equipment on and then switch the
●
TV on. (p. 53)
Recording does not start
immediately
Check the settings of the recorder. For details, read the
●
manual of the recorder.
There may be red spots, blue
spots, green spots and black
spots on the screen
This is a characteristic of liquid crystal panels and is
●
not a problem. The liquid crystal panel is built with very
high precision technology giving you fine picture details.
Occasionally, a few non-active pixels may appear on
the screen as a fixed point of red, green, blue or black.
Please note this does not affect the performance of
your LCD.
Before requesting service or assistance, please follow these simple guides to resolve the problem.
If the problem still persists, please contact your local Panasonic dealer for assistance.
