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46
Troubleshooting
Troubleshooting (Basic)
Starting
Up
You have forgotten
the password.
Supervisor Password or User Password: Contact
Panasonic Technical Support.
Administrator password:
If you have a password reset disk, you can reset the ad-
ministrator password. Set the disk and enter any wrong
password, then follow the on-screen instructions and set
a new password.
If you do not have a password reset disk, reinstall
(
page 39) and set up Windows, and then set a new
password.
“Remove disks or
other media. Press
any key to restart”
or a similar mes-
sage appears.
A
fl
oppy disk is in the drive and it does not contain system
startup information. Remove the
fl
oppy disk and press any
key.
If a device is connected to the USB port, disconnect the
device, or set [USB Port] or [Legacy USB Support] to [Dis-
abled] in the [Advanced] menu of the Setup Utility.
If the problem persists after removing the disk, it may be
a
fl
ash memory failure. Contact Panasonic Technical Sup-
port.
Windows startup
and operation is
slow.
Start the Setup Utility (
Reference Manual
“Setup
Utility”) to return the Setup Utility settings (excluding the
passwords) to the default values. Start the Setup Utility and
make the settings again. (Note that the processing speed
depends on the application software, so this procedure
may not make Windows faster.)
If you installed a resident software after purchase, turn off
the residence.
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