24
Troubleshooting (Basic)
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Appendix
The date and time are incor-
rect.
z
Make the correct settings.
Click
(Start) - [Control Panel] - [Clock, Language, and Region]
- [Date and Time].
Click [start] - [Control Panel] - [Date, Time, Language, and Regional
Options] - [Date and Time].
z
If the problem persists, the internal clock battery may need to be replaced. Contact
Panasonic Technical Support (
Î
page 33).
z
When the computer is connected to LAN, check the date and time of the server.
z
The 2100 A.D. or later year will not be correctly recognized on this computer.
[Executing Battery Recali-
bration] screen appears.
z
The Battery Recalibration was canceled before Windows was shut down last time.
To start up Windows, turn off the computer by the power switch, and then turn on.
[Enter Password] does not
appear when resuming from
sleep (
)/
standby (
)/
hibernation.
z
The password you have set in the Setup Utility is not requested at resuming. To use
the password security at resuming, set the Windows password.
A
Click
(Start) - [Control Panel] - [Add or remove user accounts] and select the
account, and set the password.
B
Click
(Start) - [Control Panel] - [System and Maintenance] - [Require a
password when the computer wakes] and add a check mark for [Require a
password].
A
Click [start] - [Control Panel] - [User Accounts] and select the account, and set
the password.
B
Click [start] - [Control Panel] - [Performance and Maintenance] - [Power Options]
- [Advanced] and add a check mark for [Prompt for password when computer
resumes from standby].
Cannot resume.
z
An error may occur when the computer automatically enters the sleep or hibernation
mode while the screensaver is active. In this case, turn off the screensaver or change
the pattern of the screensaver.
Other startup problems.
z
Press
F9
in the Setup Utility (
Î
Reference Manual
“Setup Utility”) to return the
Setup Utility settings (excluding the passwords) to the default values. Start the
Setup Utility and make the settings again.
z
Remove all peripheral devices.
z
Check to see if there was a disk error.
A
Remove all peripheral devices including an external display.
B
Click
(Start) - [Computer] and right-click [Local Disk (C:)], and click [Properties].
C
Click [Tools] - [Check Now...].
• A standard user needs to enter an administrator password.
D
Select the option in [Check disk options] and click [Start].
E
Click [Schedule disk check] and restart the computer.
A
Click [start] - [My Computer] and right-click [Local Disk(C:)], and click [Proper-
ties].
B
Click [Tools] - [Check Now].
C
Select the option in [Check disk options] and click [Start].
z
Start the computer in Safe Mode and check the error details. When the [Panasonic]
boot screen disappears
*1
at startup, press and hold
F8
until the Windows Advanced
Options Menu is displayed.
*1
When [Password on boot] is set to [Enabled] in the [Security] menu of the Setup
Utility, [Enter Password] appears after the [Panasonic] boot screen disappears. As
soon as you enter the password and press
Enter
, press and hold
F8
.
Starting Up
