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Dealing with Problems (Summary)
30
Troubleshooting
The message “Your
computer might be at risk” is
displayed
z
This message is displayed by the “Security Center” function in Windows XP.
The “Security Center” is a function that monitors the level of safety in Windows
security settings in order to operate the computer safely, for example, with regard to
antivirus measures.
It checks the following three items regularly, and displays messages until the set-
tings are made at an appropriate level of safety.
• Firewall: Is the Windows Firewall enabled?
• Automatic Updates: Is the automatic Windows Update function enabled?
• Virus Protection: Has antivirus software been installed, has the latest version of
the antivirus software been installed, and is the real-time search function enabled
(ON)?
z
The message “Your computer might be at risk” is displayed by the “Security Center”
function, and does not indicate an error or malfunction. The “Security Center” func-
tion checks the above three items to ensure that your computer can be used safely,
and notifies the user if the settings are not at an appropriate level of safety.
You can continue to use the computer even if these messages continue to be dis-
played, but we recommend that you follow the procedures below to minimize dam-
age from viruses.
A
Read the message.
B
Select
(red icon) on the taskbar.
The [Windows Security Center] screen will be displayed.
C
Select [Recommendations] in [Firewall] or [Virus Protection], or select
[Turn on Automatic Updates] in [Automatic Updates].
If measures are not required, [Recommendations] or [Turn on Automatic
Updates] will not be displayed.
D
Execute the appropriate measures, following the instructions in the
[Recommendation] screen.
is displayed
z
This message is displayed because the “Automatic Updates” setting in the “Secu-
rity Center” is disabled or is not set. (Settings have not been made at the time of
purchase.)
“Automatic Updates” is a function that regularly checks whether high-priority
update programs (security updates, etc.) have been provided to Windows Update,
and automatically installs these programs to maintain Windows in its latest condi-
tion.
You can continue using the computer even if these messages continue to be
displayed, but we recommend that “Automatic Updates” is set as [Automatic] to
maintain its latest condition.
A
Read the message.
B
Select
(yellow icon) on the taskbar.
The [Automatic Updates] screen will be displayed.
C
Select [More options], and set the Automatic Updates to [Automatic].
Some applications do not
work properly
z
Some software applications installed after the time of purchase are not compatible
with Windows XP Service Pack 2. Refer to software maker’s homepage or other
sources.
z
If a network-used program is not compatible, also refer to “Cannot start a network-
used program.” (
Î
page 28)
Others