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27
Troubleshooting
Reference Manual
The Reference Manual is
not displayed
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Is Adobe Reader installed?
If you have uninstalled Adobe Reader, install using the following procedures.
A
Select [start] - [Run], input [c:\util\reader\AdbeRdr60_enu_full_.exe],
then select [OK].
Install Adobe Reader by following the instructions on the screen.
B
Update Adobe
Reader to its latest version.
If your computer is connected to the Internet, start up Adobe
Reader
and
select [Help] - [Update].
If your computer is not connected to the Internet, select [start] - [Run],
input [c:\util\reader\Adbe-Reader_6.0.2_Update.exe], then select [OK].
Fast User Switching function
Some applications do not
work properly
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When switching to a different user with the Fast User Switching function, the follow-
ing problems may occur.
• Some applications may not work properly.
• Key combination with
Fn
may not work.
• It may not be possible to set the settings of the display.
• The wireless LAN cannot be used.
• A serial mouse may not work.
• The B's CLiP icon will no longer be shown on the taskbar and B’s CLiP cannot be
used.
In this case, log off all users without using Fast User Switching function, and try the
operation once more. If the problem persists, restart the computer.
Others
No response
z
Press
Ctrl
+
Shift
+
Esc
to open Task Manager and close the software application
which is not responding.
z
After shutting down by pressing the power switch for more than four seconds, press
the power switch to power on and open the application again.
If the program no longer works normally, delete the program using the following
procedure. Then reinstall the program.
[start] - [Control Panel] - [Add or Remove Programs]
When trying to play back
video files using Windows
®
Media Player, the message
[Codec required] appears,
and the file cannot be
played back
z
Some video files use a Codec that is not installed as a standard. In these cases, if
you play back the video file after connecting to the Internet, the Codec may be
downloaded automatically, allowing you to play back the file.