37
Appendix
For Canada
PANASONIC COMPUTER AND PERIPHERALS LIMITED WARRANTY
Coverage
.–.Panasonic.Canada.Inc..(“PCI”).warrants.to.you,.the.first.end.user.customer,.this.computer.product.(excluding.software.
media),.when.purchased.from.PCI.or.from.a.PCI.authorized.reseller,.to.be.free.from.defects.in.materials.and.workmanship.under.
normal.use,.subject.to.the.terms.set.forth.below,.during.the.period.of.warranty.coverage.specified.
Scope of Coverage
Period of Coverage
Type of Failure Coverage
•
. Laptop.Computers.(except.Battery).and.AC.Adaptor
•
. Factory/PCI.installed.options.including.Wireless.WAN,.GPS,.
Bluetooth,.Finger.print.reader,.Backlit.keyboard,.Memory.Card.
and.Media.Bay.Drives.(Floppy,.CD/DVD)
•
. Mobile.Wireless.Display.
•
. PDRC.–.LCD.and.Keyboard.Assemblies
•
. Port.Replicator
Three.(3).Years.from.Date.of.
Original.End.User.Customer.
Purchase
Defective.Materials.or.Work-
manship
•
. Hand-held.Computers
•
. Battery
•
. Battery.charger
•
. Auto.Adaptor
•
. External.USB.Drives
One.(1).Year.from.Date.of.
Original.End.User.Customer.
Purchase
Defective.Materials.or.Work-
manship
•
. Digitizer.pen.or.stylus
Ninety.(90).Days.from.Date.of.
Original.End.User.Customer.
Purchase
Defective.Materials.or.Work-
manship
•
. All.consumable.items.including.protection.film,.cleaning.cloth,.
carry.case,.tether.and.harness
No.Coverage
Remedy
.–.In.the.event.of.a.warranty.claim,.contact.PCI’s.representatives.within.the.applicable.warranty.period,.identifying.the.
nature.of.the.defect.claimed,.at.1-800-668-8386.between.9:00.A.M..and.5:00.P.M.,.Eastern.Time.Zone,.Mon..–.Fri..(excluding.
holidays).for.instructions.on.how.to.obtain.service..A.purchase.receipt.or.other.proof.of.date.of.original.purchase.is.required.before.
warranty.service.is.performed..Defective.parts.covered.by.this.Limited.Warranty.will.be.repaired.or.replaced.with.new.or.comparable.
rebuilt.parts.on.an.exchange.basis..Warranty.replacement.or.repair.is.subject.to.the.terms.of.this.Limited.Warranty.for.the.balance.
of.the.original.period.of.warranty.coverage.
No Coverage
.–.This.Limited.Warranty.does.not.cover.products.purchased.outside.Canada..Neither.does.it.cover.damage.to,.failure.
of,.or.defects.in.a.product.or.accessory.through.mishandling,.improper.installation,.abnormal.use,.misuse,.neglect,.accident,.intro-
duction.of.liquid.or.other.foreign.matter.into.the.product,.alteration.or.servicing.by.anyone.not.authorized.by.PCI,.or.act.of.God.
THIS.PRODUCT.IS.NOT.INTENDED.FOR.USE.AS,.OR.AS.PART.OF,.NUCLEAR.EQUIPMENT/SYSTEMS,.AIR.TRAFFIC.CON-
TROL.EQUIPMENT/SYSTEMS,.OR.AIRCRAFT.COCKPIT.EQUIPMENT/SYSTEMS
*2
..PANASONIC.WILL.NOT.BE.RESPONSIBLE.
FOR.ANY.LIABILITY.RESULTING.FROM.THE.USE.OF.THIS.PRODUCT.ARISING.OUT.OF.THE.FOREGOING.USES.
*2
. AIRCRAFT.COCKPIT.EQUIPMENT/SYSTEMS.include.Class2.Electrical.Flight.Bag.(EFB).Systems.and.Class1.EFB.Systems.
when.used.during.critical.phases.of.flight.(e.g.,.during.take-off.and.landing).and/or.mounted.on.to.the.aircraft..Class1.EFB.Sys-
tems.and.2.EFB.Systems.are.defined.by.FAA:.AC.(Advisory.Circular).120-76A.or.JAA:.JAA.TGL.(Temporary.Guidance.Leaflets).
No.36.
IF YOU SHIP THE PRODUCT FOR WARRANTY SERVICE
Carefully.pack.the.product,.preferably.in.the.original.carton..Include.details.of.defect.claimed.and.proof.of.date.of.original.pur-
chase..No.liability.is.assumed.for.loss.or.damage.to.the.product.while.in.transit,.if.you.chose.your.own.transportation.carrier.
SOFTWARE MEDIA LIMITED WARRANTY
Coverage
.–.PCI.warrants.to.you,.the.first.end.user.customer,.that.the.disk(s).or.other.media.on.which.software.program(s).is/are.
supplied.will.be.free.from.defects.in.materials.and.workmanship.under.normal.use.in.Canada.for.a.period.of.sixty.(60).days.from.
date.of.receipt.as.evidenced.by.your.purchase.receipt.for.your.Panasonic.Computer.product.
THIS.IS.THE.ONLY.WARRANTY.THAT.PCI.MAKES.RESPECTING.THE.SOFTWARE.MEDIA..PCI.does.not.warrant.the.software..
Please.refer.to.the.software.licensor’s.written.warranty.(accompanying.the.copy.of.the.software).for.any.software.warranty.claim.
Claim Procedure
.–.In.the.event.of.a.defect.in.material.or.workmanship.in.the.media.during.the.sixty.(60).day.warranty.period,.and.
you.return.it,.transportation.costs.prepaid,.to.Panasonic.Canada.Inc.,.Computer.Products.Marketing,.5770.Ambler.Drive,.Mississau-
ga,.Ontario.L4W.2T3,.within.the.warranty.period,.together.with.a.copy.of.your.purchase.receipt,.and.an.explanation.of.the.suspected.
defect,.PCI.will.replace.in.Canada.the.defective.disk(s).or.other.media.
Remedy
.–.PCI’s.entire.liability,.and.your.only.remedy.for.any.breach.of.this.software.media.warranty.is.limited.to.replacement.of.the.
media.only..It.does.not.cover.any.other.damages,.including,.but.not.limited.to,.loss.of.use.or.profit.loss,.or.special,.indirect.or.conse-
quential.damages,.or.other.claims,.whether.or.not.of.similar.character.
No Coverage
.–.This.limited.warranty.does.not.apply.if.the.disk(s).or.other.media.has.been.used.in.other.than.a.Panasonic.product,.
or.in.environmental.conditions.other.than.those.specified.by.PCI.or.the.manufacturer,.or.if.subjected.to.misuse,.neglect,.mishan-
dling,.modification.or.attempted.modification.of.the.program,.or.if.damaged.by.accident.or.act.of.God..PCI.is.not.responsible.for.
damage.to.or.loss.of.any.program,.data.or.removable.storage.media.
GENERAL
NO.OTHER.WARRANTIES.–.PCI.DISCLAIMS.ALL.OTHER.WARRANTIES,.EITHER.EXPRESS.OR.IMPLIED,.INCLUDING,.BUT.
NOT.LIMITED.TO,.IMPLIED.WARRANTIES.OF.MERCHANTABILITY.AND.FITNESS.FOR.A.PARTICULAR.PURPOSE,.WITH.RE-
SPECT.TO.THE.SOFTWARE,.SOFTWARE.MEDIA,.COMPUTER.PRODUCT,.OPTIONS.AND.ACCESSORIES.
NO.LIABILITY.FOR.CONSEQUENTIAL.DAMAGES.–.IN.NO.EVENT.SHALL.PCI.BE.LIABLE.FOR.ANY.SPECIAL,.INDIRECT.OR.
CONSEQUENTIAL.DAMAGES.ARISING.FROM.ANY.BREACH.OF.THE.LIMITED.WARRANTIES.SET.OUT.IN.THIS.DOCUMENT,.
OR.FROM.THE.USE.OF.THE.COMPUTER.PRODUCT,.INCLUDING,.WITHOUT.LIMITATION,.LOSS.OF.DATA,.BUSINESS,.PROF-
IT.OR.GOODWILL.
IN.ANY.EVENT,.PCI’S.MAXIMUM.LIABILITY.FOR.ANY.BREACH.SHALL.NOT.EXCEED.THE.AMOUNT.ACTUALLY.PAID.BY.YOU.
FOR.THE.COMPUTER.PRODUCT.
NO.ACTION,.REGARDLESS.OF.ITS.BASIS,.MAY.BE.BEGUN.AGAINST.PCI.MORE.THAN.TWO.(2).YEARS.AFTER.THE.CAUSE.
OF.ACTION.AROSE.
Statutory Warranties
.–.Some.jurisdictions.do.not.allow.these.limitations.or.exclusions,.so.they.may.not.apply.to.you.
DFQW5522ZA_CF-19mk5_XP7_OI_M.indb 37
2011/05/26 11:04:01
Summary of Contents for Toughbook CF-19A6UCG1M
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