26
If you think there is a malfunction, please check the following points before requesting a repair.
If you find a problem, do not disassemble or repair the product by yourself. Please contact the
dealer from whom you purchased the product.
Symptom
Causes and measures to be taken
Reference page
The purified water flow is
low or there is no flow.
●
Is the water faucet fully turned on?
→Turn the fau cet to increase water flow.
●
Is the water pressure too low?
→Turn the faucet all the way on.
─
●
Is the filter inside the water purifier
clogged?
→Clean the filter.
21
●
Is the cartridge securely mounted?
→ Mount the cartridge securely onto the
faucet.
25
●
Is there a suspension of water supply?
→Wait until water supply is resumed.
20
●
Water flow is low due to clogging of the
cartridge.
→ This is not a malfunction.
It is almost time to replace the
cartridge.
23, 24
Odor, unpleasant taste
or turbidity does not go
away.
●
The cartridge’s removal capability has
dropped.
→Replace the cartridge.
23 -
25
Water flow is low even
after replacing the
cartridge.
●
Air inside the cartridge has not been
expelled.
→ This is not a malfunction. Run water
through the product for about 3 to 4
minutes.
─
[TK-CJ21 only]
The LCD display has
disappeared suddenly.
●
To conserve battery power, the LCD
automatically shuts off when not in use.
→This is not a malfunction.
18
Troubleshooting
