Panasonic TDA User Manual Download

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Business Telephone & Data Solutions

Panasonic

TVA/TDA

Voicemail & System

User
Manual

TeleData, Inc.

1402 W. Wilden

Goshen, IN 46528

www.teledata-inc.com

Phone: 574-533-0699

Fax: 574-533-7588

Email: [email protected]

TeleData, Inc.

Summary of Contents for TDA

Page 1: ...lephone Data Solutions Panasonic TVA TDA Voicemail System User Manual TeleData Inc 1402 W Wilden Goshen IN 46528 www teledata inc com Phone 574 533 0699 Fax 574 533 7588 Email service teledata inc com TeleData Inc ...

Page 2: ...Section 1 Using Your Voice Processing System VPS ...

Page 3: ...ice Mail Changes 3 Changing or Deleting Your Personal Greeting Messages 3 Changing Your VM Password 3 Change or Delete Your Subscriber Name 4 Message Playback and Related Features 4 Playing Messages 4 Message Playback Features Table 5 Replying to Messages 6 Calling Back the Message Sender 6 Leaving a Message for the Sender 6 Transferring Messages 7 Specifying the Recipients by Number 7 Specifying ...

Page 4: ...n 1 Go Off Hook 2 Enter the EXT number of the VPS 165 or ________ ________ _______ 3 Enter 6 9 9 8 4 Enter password _____________________ followed by Recording Menus 1 Log In 2 Enter 5 to record messages 3 Enter 3 for customer service menus 4 Enter the customer service menu number ________ Day ______ Night 5 Enter 1 to change the message 6 Enter 1 to record message 7 Listen to prompts and record g...

Page 5: ...imum length of each message is 1 minute by default 6 Enter 1 to end recording 7 Follow the prompts as necessary or go to Step 8 Enter 1 to review Enter 3 to rerecord the greeting message Enter 4 to add to the greeting message you just recorded Enter to delete the greeting message and exit 8 Enter 2 to accept 9 Record or delete other greeting messages as necessary by following the prompts 10 Go On ...

Page 6: ... after you have logged in to your mailbox Messages in your mailbox are divided into 3 types New Messages Messages in your mailbox which you have not played back yet Old Messages Messages in your mailbox which you have played back but have not yet deleted Deleted Messages Messages in your mailbox which you have deleted You can recover your deleted messages after which they will be treated as old me...

Page 7: ... when using VM Menu These keys only available when the appropriate COS settings are assigned to your mailbox For more information consult your System Administrator Note VPS programming determines if the message envelope is played before each message after each message or only when you press 2 3 For more information consult your System Administrator The VPS will automatically delete both new and ol...

Page 8: ...ng Back the Message Sender 1 Play back the desired message Only new and old messages can be replied to To reply to a deleted message recover the message first 2 4 during or after message playback 3 1 to call the sender Calling back outside callers using Caller ID Callback is only available with some PBX models For more information consult your System Administrator Leaving a Message for the Sender ...

Page 9: ...ssage 2 7 during or after message playback 3 Enter one of the following A mailbox number A Personal Group Distribution List number then A Mailbox Group number if available 4 2 to accept 5 1 to transfer the message without recording your comments then go to Step 8 2 to record your comments 6 Record your comments after the tone 7 1 to end recording 8 2 to accept 9 Go On Hook Specifying the Recipient...

Page 10: ... logging in to your mailbox when Automatic Log in is not available when your mailbox is not programmed for Automatic Log in or when you are calling from a telephone number not programmed for Automatic Log in Remote Automatic Log in 1 Call the VPS from the preprogrammed outside telephone number assigned as a Caller ID number using the telephone number you should dial in order to access the VPS remo...

Page 11: ...Section 2 Using Your Telephone System PBX ...

Page 12: ...Call Hold 1 4 2 Call Park Call Splitting 1 4 3 Call Waiting 1 4 4 Multiple Party Conversation 1 4 5 Unattended Conference Leaving Three Party Conference Privacy Release Mute 1 4 6 Off Hook Monitor 1 4 7 Absence Settings 1 5 Call Forwarding 1 5 1 Absent Message 1 5 2 Extension Lock 1 5 3 Personal Programming 3 1 Extension PIN 3 1 1 Settings on the Programming Mode 3 1 2 Clearing Features Customizin...

Page 13: ... specified time it is automatically disconnected If you hear an alarm tone the destination extension did not answer the call Answer the call Press DSS or dial extension number On hook Talk During a conversation You do not have to inform the destination extension about where the call has been transferred from This can be disregarded PT PS Press TRANSFER extension no OR DSS TRANSFER C Tone Dial exte...

Page 14: ...n PT PS Press DSS DSS On hook Talk You do not have to inform the destination extension about where the call has been transferred from This can be disregarded On hook Talk Seize CO line During a conversation PT PS The call is transferred Press TRANSFER Dial outside phone number CO line outside phone no TRANSFER C Tone On hook Talk During a conversation SLT Press Recall hookswitch Dial outside phone...

Page 15: ...eturn to the held call before the destination answers press the TRANSFER button corresponding CO G DN or INTERCOM button or the hookswitch Customizing Your Phone 3 1 3 Customizing the Buttons Create or edit a Direct Station Selection DSS button If a call is not retrieved within a specified time you will hear an alarm as a reminder And if an outside call is not answered within a specified time it i...

Page 16: ...Call Hold mode or from the Exclusive Call Hold mode to the Regular Hold mode Off hook Off hook Press DSS or dial holding extension number Off hook At the holding extension Call Hold Retrieve To retrieve an outside call from another extension only Regular Hold Call Hold Retrieve Specified with a held line number To retrieve an intercom call or outside call from another extension only Regular Hold C...

Page 17: ...o specify the parking zone number to retrieve the required call To set For simple operation you can automatically hold a call by pressing another CO G DN or INTERCOM button only if preprogrammed Automatic Call Hold Consult your dealer During a conversation Press Call Park PT PS Call Park Enter a specified parking zone number 2 digits or press to park at an idle parking zone automatically During a ...

Page 18: ...he display If you hear a reorder tone when retrieving a parked call there is no held call Confirm the stored parking zone number After you park a call you can perform other operations Customizing Your Phone 3 1 3 Customizing the Buttons Create or edit a Call Park button or Call Park Automatic Park Zone button Press a flashing Call Park PT PS Call Park Off hook Enter 52 Dial stored parking zone num...

Page 19: ...extension number Press TRANSFER extension no OR DSS OR TRANSFER C Tone The other party will be on hold SLT During a conversation Talk to the other party Talk to the original party Dial the other party s extension number Press Recall hookswitch extension no Press Recall hookswitch C Tone The other party will be on hold PT PS Press DSS or dial the other party s extension number Talk to the other par...

Page 20: ...ved or another extension is letting you know another call is waiting You must activate this feature to use it Default Enable Tone You can answer the second call by disconnecting 1 or holding 2 the current call 1 To disconnect the current call and then talk to the new party SLT Dial the other party s extension number Talk to the other party During a conversation Press Recall hookswitch extension no...

Page 21: ...o the original party PT PS Press HOLD While hearing a tone Disregard this step if both parties are extensions Press CO or INTERCOM HOLD OR CO INTERCOM Talk to the new party SLT While hearing a tone Enter 50 0 5 Talk to the new party Press Recall hookswitch C Tone PT PS During a conversation Off hook On hook Talk to the original party Press CO or INTERCOM OR CO INTERCOM PT SLT PS During a conversat...

Page 22: ...or you can receive an announcement through the handset Whisper OHCA if you are having a conversation using the handset The caller s name or number is displayed for five seconds in ten second intervals while waiting to be answered PT PS Press HOLD During a conversation Disregard this step if both parties are extensions Press CO or INTERCOM HOLD OR CO INTERCOM Talk to the original party Off hook On ...

Page 23: ...NF Dial desired phone number Seize CO line before dialing outside phone number PT PS Talk with multiple parties During a conversation desired phone no Talk to the new party CONF Press CONF or TRANSFER OR CONF TRANSFER C Tone Dial desired phone number desired phone no PT PS Talk with multiple parties Enter 3 Press TRANSFER Talk to the new party 3 During a conversation Seize CO line before dialing o...

Page 24: ...new party 3 During a conversation Seize CO line before dialing outside phone number Press Recall hookswitch C Tone PT PS Press HOLD While hearing a call waiting tone HOLD Press the flashing CO CO Talk to the new party Press CONF or TRANSFER OR CONF TRANSFER Talk to the original party Press the flashing CO or INTERCOM corresponding to the original party OR CO INTERCOM Press CONF or press TRANSFER a...

Page 25: ...al desired phone number desired phone no Seize CO line before dialing outside phone number PT PS Talk During a conversation Talk To continue CONF CONF C Tone PT PS During a 3 to 7 party conference Press the flashing CO corresponding to the party on hold CO Talk with multiple parties Press CONF CONF Press CONF CONF C Tone During a conversation PT PS Press TRANSFER TRANSFER During a conversation SLT...

Page 26: ... with a maximum of eight parties comprising intercom or CO lines simultaneously During a conversation involving four or more parties you cannot disconnect one party and maintain the conversation with the other parties Customizing Your Phone 3 1 3 Customizing the Buttons Create or edit a Conference button PT PS Press TRANSFER once or twice to establish a conversation with the party to be disconnect...

Page 27: ...e before a specified timeout The originating extension will hear an alarm tone before timeout The call is disconnected when the time runs out unless the originating extension returns to the conference Customizing Your Phone 3 1 3 Customizing the Buttons Create or edit a Conference button PT PS Press CONF During a 3 to 7 party conference CONF On hook Press flashing green CO or INTERCOM PT OR CO INT...

Page 28: ... other two parties can continue their conversation To leave a conference To complete a conversation During a three party conference PT PS Press TRANSFER TRANSFER On hook During a three party conference SLT Press Recall hookswitch On hook During a conversation PT SLT PS On hook ...

Page 29: ... handset to consult privately with others in the room while listening to the other party on the phone through the speaker or the handset Press green S CO Ask the third party to perform the step below Press flashing green S CO within 5 seconds During a conversation A three party conversation is now established To prolong press S CO again PT PS Talk S CO S CO C Tone Press MUTE PT OR During a convers...

Page 30: ...ing Ask your manager This feature may not be available with certain proprietary telephones For more details consult your dealer Hands free operation You can have a conversation in hands free mode using the SP PHONE button You can perform other tasks simultaneously Helpful hints for hands free operation If it is difficult to hear the other party s voice Raise the sound level using the Speaker Volum...

Page 31: ...not answer within a specified time period or when your extension is busy Follow Me From If you fail to set the above mentioned All Calls to forward before you leave your desk you can set the same feature from the destination extension You can set the voice mail floating extension number as a forward destination to receive calls into your mailbox You can set your mobile telephone as the forward des...

Page 32: ...hone number 2 0 3 4 5 Cancel All Calls Busy No Answer Busy No Answer Enter required number For Cancel go on hook directly Off hook 1 2 0 Both Calls Intercom Calls Outside Calls OR OR Enter 71 1 7 Enter 0 to 2 as you desire OR destination extension no Max 32 digits outside phone no CO line access no C Tone PT SLT PS your extension no On hook Enter your extension number Enter 7 or 8 7 8 Follow Me Fo...

Page 33: ...button it cannot be done on the FWD DND button fixed button Refer to Fixed Buttons in 1 1 1 Before Operating the Telephones Transferred outside calls are also forwarded to the destination assigned for outside calls Off hook Enter time seconds 2 digits time PT SLT PS Enter 713 On hook 1 3 7 C Tone PT SLT PS 0 1 Set Cancel OR Enter 1 to set or 0 to cancel Enter ICDG extension number ICDG extension n...

Page 34: ...D DND Both calls button including FWD DND button fixed button and the Group FWD Both calls button will indicate the setting for either outside calls or intercom calls but not both Note The FWD icon on PS display reflects the setting for outside calls only b pressing the FWD DND Both calls button or the Group FWD Both calls button will not change the FWD or DND mode for intercom calls and outside c...

Page 35: ...aracters as represented by the using 0 to 9 or The default messages can be changed Consult your dealer To create your personal message Message no 9 refer to 3 1 2 Settings on the Programming Mode Enter required number 2 3 4 5 6 Gone Home At Ext Back at Out until 1 Will Return Soon 9 7 8 In a Meeting Extension no Hour Minute Month Day PT SLT PS Off hook Enter 750 7 5 0 On hook Enter C Tone Off hook...

Page 36: ...PIN and unlock your extension by entering it If your extension is locked by this feature it cannot perform feature as follows Making outside calls Changing the call forwarding destination If you do not set extension PIN you cannot lock and unlock Off hook On hook PT SLT PS Enter 77 Enter 0 0 7 7 C Tone PIN Personal Identification Number extension PIN Enter extension PIN max 10 digits ...

Page 37: ...equire an extension PIN 1 Screening calls Live Call Screening LCS 2 Prohibiting other people from seeing your personal directory and call log Directory and Call Log Lock 3 Using the same settings as your extension at other extensions Walking Extension 4 Remote Control Operation Walking COS 5 Extension Lock Clear To set If you change your desk and extension refer to 1 10 1 Walking Extension PT SLT ...

Page 38: ... we strongly recommend the following points a Carefully maintain the secrecy of the PIN b Specify a complicated PIN as long and random as you can make it c Change the PIN frequently Valid numbers for an extension PIN are 0 through 9 If the wrong extension PIN is entered for a preprogrammed number of times the PIN is locked If you forget your extension PIN or your extension PIN is locked your manag...

Page 39: ...isplay when answering an outside call Display Switching Mode No Manual The display keeps showing all of the outside caller s information unless you change it to the call duration manually Yes Automatic The first line of the display will change to the call duration automatically when you answer an outside call Follow programming input To program To exit To enter the programming mode Follow Selectio...

Page 40: ...mber to be displayed Yes Prevent your number being displayed Which number should be displayed on the called party s telephone Calling Line Identification Presentation CLIP Caller ID assigned to your extension Caller ID assigned on the CO line being used Which do you prefer to seize when you go off hook to make calls Preferred Line Assignment Outgoing No line An idle CO line CO button no 01 36 or A...

Page 41: ...e Should the single line telephone in parallel ring Paralleled Telephone No The telephone will not ring Yes The telephone will ring Do you prefer to answer a call without going off hook regardless of the AUTO ANS button status Forced Answerback Selection No Disable Yes Enable Which service do you prefer when a calling party is recording a message in your mailbox Live Call Screening Mode Set You ca...

Page 42: ...e announcement through the handset Whisper OHCA Which type of call waiting tone do you prefer Call Waiting Tone Type Selection Tone 1 Tone 2 Would you like to show a message on the caller s telephone display Absent Message No Off message no 1 8 Yes Shows the selected message Yes Shows your personal message Creating your personal message Personal Absent Message message max 16 characters Item Progra...

Page 43: ... when your extension is busy To set the timer for No Answer and Busy No Answer FWD N A Timer 0 120 seconds Default 15 seconds Should you prohibit other people from picking up your calls Call Pickup Deny No Allow Yes Deny Do you use the headset Headset Operation No Headset off Yes Headset on Do you prohibit other people from joining your conversation Executive Busy Override Deny No Allow Yes Deny W...

Page 44: ...red extension PIN to new one To prevent other people from using your telephone Extension Lock extension PIN max 10 digits To unlock extension PIN max 10 digits To lock To prevent other people from seeing your personal directory and call log Directory and Call Log Lock extension PIN max 10 digits To unlock extension PIN max 10 digits To lock Do you prefer to set the One touch dialing only One touch...

Page 45: ...ge the PIN frequently After the program number is entered the program title is displayed The programming screen can be changed with the Navigator key Up or Down You can select the parameter with the Navigator Key Up or Down instead of entering a number To enter characters refer to Entering Characters Press PROGRAM or PAUSE Enter 10 and then press ENTER Or press STORE Enter personal speed dialing n...

Page 46: ...ng The longest ringing line Alternate Receiving Ring Voice Ringing Tone Call Paralleled Telephone Paired SLT will ring Forced Answerback Selection Disable Live Call Screening Mode Set Hands free mode Press PROGRAM or PAUSE PROGRAM PAUSE OR Enter 10 and then press ENTER Or press STORE 0 1 OR AUTO DIAL STORE Press ENTER or STORE OR AUTO DIAL STORE Press Left or Right to select a desired part Press C...

Page 47: ...lection Tone 1 Absent Message Off Personal Absent Message Cleared Call Forwarding FWD Do Not Disturb DND Intercom Calls Outside Calls Off FWD N A Timer 15 seconds Call Pickup Deny Allow Headset Operation Headset off Executive Busy Override Deny Allow Paging Deny Allow Key Pad Tone Set On Background Music BGM Off Data Line Security Off Log in Log out Log in Message Waiting Off Timed Reminder Cleare...

Page 48: ... group extension no Call Forwarding FWD Do Not Disturb DND Both calls FWD DND Outside calls FWD DND Intercom calls Group FWD Both calls Incoming call distribution group extension no Group FWD Outside calls Incoming call distribution group extension no Group FWD Intercom calls Incoming call distribution group extension no Account Press PROGRAM or PAUSE Press PROGRAM or PAUSE Press CO DSS or PF To e...

Page 49: ...no Log in Log out for all groups Hurry up Incoming call distribution group extension no Wrap up System Alarm 3 Time Service Day Night Lunch Break 0 1 2 3 4 Tenant no Answer 3 Release 3 Toll Restriction TRS Toll Restriction TRS Level 1 7 Calling Line Identification Restriction CLIR Connected Line Identification Restriction COLR Headset 3 Time Service Switching Mode Automatic Manual Tenant no Button...

Page 50: ...u store an outside party s number you should first store a line access number If you need to enter an account code you can enter the specified account code before the line access number Example 2 For a PF button 2 is not required to enter before the desired number 3 This button is not available for a PS 4 0 Day Night Lunch Break 1 Day Night Break 2 Day Night Lunch 3 Day Night 5 This button is used...

Page 51: ...1 to 08 are available It is possible to enter a tone type number from 09 to 30 but you will hear tone type 02 Press PROGRAM Press PROGRAM Press ENTER or STORE Enter tone type number tone type no To continue PROGRAM PROGRAM OR AUTO DIAL STORE R Tone Press CO INTERCOM or G DN OR CO INTERCOM OR G DN Press CO INTERCOM or G DN OR CO INTERCOM OR G DN Press PROGRAM or PAUSE Press ENTER or STORE 2 Enter 2...

Page 52: ...nger Volume KX T7625 While on hook or receiving a call 1 Slide the lever of the Ringer switch to OFF ON 2 If ON is selected press VOL Up or Down À KX T7630 7633 7636 While on hook or receiving a call 1 Press arrow Up or Down À LCD Contrast KX T7630 7633 7636 While on hook 1 Press PROG button 2 0 1 3 Press ENTER button 4 Press Up or Down À arrow to brighten or darken 5 Press ENTER button 6 Press EX...

Page 53: ...laim all liability relating to feature non compatibility or associated in any way with problems which may be encountered by incompatible features TeleData Inc makes no representation as to the compatibility of features TeleData Inc does not warranty failures which are caused by the warrantor or failures which result from accident misuse abuse ne glect mishandling misapplication set up adjustments ...

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