Sound Quality
Issue
Possible Cause
Solution
The other party
cannot hear my
voice.
The unit is muted.
Press
/
MUTE/AUTO ANS
to turn off the
mute feature.
If you are using the
speakerphone, objects may be
obstructing the microphone.
Do not obstruct the unit's microphone during
calls. Keep your hands, as well as common
objects such as folders, cups, and coffee
pots away from the unit during calls.
Sound cuts out; I can
hear myself through
the speaker.
You are too far away from the
microphone.
Try speaking closer to the microphone.
The environment is not suited to
speakerphone calls.
•
Do not use the unit within 2 m (6 ft 7 in) of
projectors, air conditioning devices, fans,
or other audible or electrical noise emitting
devices.
•
If using the unit in a room with windows,
close the curtains or blinds to prevent
echoes.
•
Use the unit in a quiet environment.
The unit was moved during a
call.
Do not move the unit while on a call.
Objects are obstructing the
microphone.
Do not obstruct the unit during calls. Keep
your hands, as well as common objects such
as folders, cups, and coffee pots away from
the unit during calls.
The other party is using a half-
duplex phone.
If the other party is using a half-duplex
phone, sound may cut out occasionally
during calls. For best performance, the other
party should use a full-duplex phone.
Phonebook List
Issue
Possible Cause
Solution
I cannot add or edit
entries to the
phonebook list.
The phonebook list is full.
Delete any unnecessary entries. The
maximum number of entries in the
phonebook list is 500.
5.4 Troubleshooting
Document Version: 2017-08
Operating Instructions
107
Summary of Contents for T-Mobile KX-HDV130
Page 12: ...1 4 For Best Performance 12 Operating Instructions Document Version 2017 08...
Page 113: ...Note Document Version 2017 08 Operating Instructions 113...
Page 114: ...Note 114 Operating Instructions Document Version 2017 08...
Page 115: ...Note Document Version 2017 08 Operating Instructions 115...