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VQT1M21
Limited Warranty
(For USA Customers)
PANASONIC CONSUMER ELECTRONICS
COMPANY, DIVISION OF PANASONIC
CORPORATION OF NORTH AMERICA
One Panasonic Way, Secaucus,
New Jersey 07094
PANASONIC PUERTO RICO, INC.
Ave. 65 de Infantería, Km. 9.5,
San Gabriel Industrial Park, Carolina,
Puerto Rico 00985
Panasonic Video Products
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship,
Panasonic Consumer Electronics Company or Panasonic Puerto Rico, Inc. (collectively
referred to as “the warrantor”) will, for the length of the period indicated on the chart
below, which starts with the date of original purchase (“warranty period”), at its option
either (a) repair your product with new or refurbished parts, or (b) replace it with a new or
refurbished product. The decision to repair or replace will be made by the warrantor.
Product
Parts
Labor
Service
Contact Number
Camcorder
One (1) Year
(except CCD Image Sensor)
CCD Image Sensor
- 6 (Six) Months
Ninety (90)
Days
Ninety (90)
Days
Carry-In or Mail-In
1-800-211-PANA(7262)
DVD/VCR Deck,
A/V Mixer
One (1) Year
Ninety (90)
Days
Carry-In or Mail-In
1-800-211-PANA(7262)
TV/VCR,
TV/DVD,
TV/DVD/VCR
Combination
One (1) Year (except CRT)
CRT - Two (2) Years
Ninety (90)
Days
Ninety (90)
Days
Carry-In: 21” CRT
and Smaller
In-Home or
Carry-In:22” CRT
and Larger
1-800-211-PANA(7262)
TV/HDR
Combination
One (1) Year (except CRT)
CRT - Two (2) Years
Ninety (90)
Days
Ninety (90)
Days
In-Home or
Carry-In
1-888-843-9788
Rechargeable
Batteries
(in exchange for
defective item)
Ten (10) Days
Not Applicable
Carry-In or Mail-In
1-800-211-PANA(7262)
Tape
(in exchange for
defective item)
Five (5) Days
Not Applicable
Carry-In or Mail-In
1-800-211-PANA(7262)
Memory Cards
(in exchange for
defective item)
Ninety (90) Days
Not Applicable
Carry-In or Mail-In
1-800-211-PANA(7262)
During the “Labor” warranty period there will be no charge for labor. During the “Parts”
warranty period, there will be no charge for parts. You must carry-in or mail-in (prepaid)
your product or arrange for in-home service, as applicable, during the warranty period.
If non-rechargeable batteries are included, they are not warranted. This warranty only
applies to products purchased and serviced in the United States or Puerto Rico. This
warranty is extended only to the original purchaser of a new product which was not sold
“as is”. A purchase receipt or other proof of the original purchase date is required for
warranty service.
Summary of Contents for SDR-SW20P
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