Panasonic SAPM31 - MINI HES W/CD PLAYER Operating Instructions Manual Download Page 15

Page: 15 / 16

RQT7923

Warranty (ONLY FOR U.S.A.)

Panasonic Audio Products

Limited Warranty

Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America

One Panasonic Way Secaucus, New Jersey 07094

Panasonic Puerto Rico, Inc.

Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park, Carolina, Puerto Rico 00985

Limited Warranty Coverage

If your product does not work properly because of a defect in materials or workman-
ship, Panasonic Consumer Electronics Company or Panasonic Puerto Rico, Inc.
(collectively referred to as “the warrantor”) will, for the length of the period indicated
on the chart below, which starts with the date of original purchase (“warranty pe-
riod”), at its option either (a) repair your product with new or refurbished parts, or
(b) replace it with a new or a refurbished product. The decision to repair or replace
will be made by the warrantor.

During the “Labor” warranty period there will be no charge for labor. During the “Parts”
warranty period, there will be no charge for parts. You must carry-in or mail-in your
product during the warranty period. If non-rechargeable batteries are included, they
are not warranted. This warranty only applies to products purchased and serviced
in the United States or Puerto Rico. This warranty is extended only to the original
purchaser of a new product which was not sold “as is”. A purchase receipt or other
proof of the original purchase date is required for warranty service.

Carry-In or Mail-In Service

For Carry-In or Mail-In Service in the United States call 1-800-211-PANA (1-800-
211-7262) or visit Panasonic web site: http://www.panasonic.com
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or
fax (787)-768-2910.

Limited Warranty Limits And Exclusions

This warranty ONLY COVERS failures due to defects in materials or workmanship,
and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty
ALSO DOES NOT COVER damages which occurred in shipment, or failures which
are caused by products not supplied by the warrantor, or failures which result from
accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty
installation, set-up adjustments, misadjustment of consumer controls, improper
maintenance, power line surge, lightning damage, modifi cation, or commercial use
(such as in a hotel, offi ce, restaurant, or other business), rental use of the product,
service by anyone other than a Factory Servicenter or other Authorized Servicer,
or damage that is attributable to acts of God.

THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIM-
ITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE
OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY.

(As examples, this excludes damages for lost time, travel to and from the servicer,
loss of media or images, data or other memory content. The items listed are not
exclusive, but are for illustration only.)

ALL EXPRESS AND IMPLIED WARRAN-

TIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO
THE PERIOD OF THE LIMITED WARRANTY.

Some states do not allow the exclusion or limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so the exclusions may
not apply to you.
This warranty gives you specifi c legal rights and you may also have other rights
which vary from state to state. If a problem with this product develops during or
after the warranty period, you may contact your dealer or Servicenter. If the problem
is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs
Department at the addresses listed for the warrantor.

PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED WAR-
RANTY ARE YOUR RESPONSIBILITY.

Customer Services Directory (ONLY FOR U.S.A.)

Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and
Accessories; or make Customer Service and Literature requests by visiting our Web Site at:

http://www.panasonic.com/consumersupport

or, contact us via the web at:

http://www.panasonic.com/contactinfo

You may also contact us directly at:
1-800-211-PANA (7262),
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.

For hearing or speech impaired TTY users, TTY: 1-877-833-8855

Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:

http://www.pasc.panasonic.com

or, send your request by E-mail to:

[email protected]

You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday-Friday 9 am to 8 pm, EST.)
Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)

For hearing or speech impaired TTY users, TTY: 1-866-605-1277

Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910

Product or Part Name

Parts

Labor

Audio Products (except items listed
below)

One (1) year

USB Reader-Writer, Personal
Computer Card Adapters
(in exchange for defective item)

One (1) year

Not Applicable

Accessories: Headphones,
Cartridges, Microphones, Adapters

Ninety (90)

days

Ninety (90)