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For Y
our
Information
Before Requesting Service
Cleaning Care for Video Heads
(a) Video Head Cleaning:
Normally, your Palmcorder will not
require head cleaning. However, it is possible that the heads
may become clogged due to dust in the air, playing damaged
tapes, long term use, etc. If “NEED HEAD CLEANING” appears
for 5 seconds in the EVF or LCD monitor, the heads may require
cleaning.
(b) Cleaning the Heads:
It is recommended that head cleaning
be performed by a qualified service technician. Please contact
your nearest Panasonic Servicenter. An alternate solution is to
obtain a head cleaning cassette. Please use Panasonic
cleaning cassette (AY-DVMCLA). Be sure to follow the cleaning
instructions carefully. Excessive use of the head cleaning
cassette could shorten video head life.
Use this cassette only when head clogging symptoms occur.
Refer servicing to qualified service personnel.
Clogged Video Head
Digital Video Head Cleaner
If the heads (the parts that make contact with tape) are dirty, mosaic-like noise patterns
may appear on the playback image, or the screen as a whole becomes black. If the heads
are extremely dirty, recording performance deteriorates, and, in the worst case, the
Palmcorder cannot record at all.
Causes of Digital Video Heads Becoming Dirty
• Large quantity of dust in the air
• High-temperature and high-humidity environment
• Damaged tape
• Long operating hours
Using Mini-DV Format Digital Video Head Cleaner
1 Insert the Head Cleaner into the Palmcorder in the same manner as a Video Cassette.
2 Push the [ ] Button, 20 seconds later, push the [ ] Button. (Do not rewind the
tape.)
3 Take out the head cleaner. Insert a Video Cassette and start recording. Then, play
the tape back to check the recorded Image.
4 If the image is still not clear, repeat Steps 1 to 3. (Do not use the Head Cleaner 3
times or more consecutively.)
Notes:
• Do not Rewind every time you use the Head Cleaner. Rewind only when the tape reaches
the end, and then use it again from the beginning in the same manner as before.
• If the heads become dirty soon after cleaning, the tape may be damaged. In this case,
immediately stop using that Cassette.
• Do not clean the heads excessively. (Excessive cleaning may cause excessive wear of
the heads. If the heads are cleaned.)
• If the dirty heads cannot be cleaned with the head cleaner, the Palmcorder needs to be
cleaned at a Servicentre. Please consult a distributor or Panasonic Servicentre.
• Video head cleaners can be purchased from Servicentres.
• Head cleaning due to dirty heads is not considered a malfunction of the product. It is not
covered by the warranty.
DV103-K.p54-57.p65
2003/06/11, 13:19
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