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10

8. Fault Finding Guide

Alternative Discharge

Discharge pipes should be in metal and 

dedicated to the unvented cylinder. The pipe 

should have a continuous fall and should terminate 

in a safe and visible place.

Downward discharges at low level, i.e. up to 100 mm above 

external surfaces such as car parks, hard standings, grassed 

areas etc. are acceptable providing that where children may 

play or otherwise come into contact with discharges, 

a wire cage or similar guard is positioned to prevent 

contact, whilst maintaining visibility.

Discharge at high level, i.e. into a metal hopper and metal 

down pipe with the end of the discharge pipe clearly visible (tundish visible or not) 

or onto a roof capable of withstanding high temperature discharges of water and 

3 m from any plastics guttering system that would collect such discharges 

(tundish visible).

Where a single pipe serves a number of discharges, such as in blocks of flats, the number served should be limited to 

not more than 6 systems so that any installation discharging can be traced reasonably easily. The single common dis

-

charge pipe should be at least one pipe size larger than the largest individual discharge pipe to be connected. For further 

information contact your Building Control Office.

Important - note:

 Disconnect electrical supply before removing any electrical equipment covers.

FAULT   

 

POSSIBLE CAUSE 

 

 

          SOLUTION

No water flow from hot taps.

  1. Mains supply off. 

1. Check and open stopcock.

 

2. Strainer blocked. 

2. Turn off water supply. Remove strainer and clean (see 

 

 

    Servicing Procedure page 10).

Water from hot taps is cold.

  1. Immersion heaters not switched on. 

1. Check and switch on.

 

2. Immersion heater thermal cut-out has operated 

2. Check and reset button (see thermostat diagram page 8

 

 

    and safety cut-out on page 5 of installation manual).

 

3. Programmer set to central heating or not switched on. 

3. Check and set to hot water.

 

4. Heat Pump/Boiler not working. 

4. Check Heat Pump/Boiler operation. If fault suspected consult 

 

 

    installer or Heat Pump/Boiler manufacturer.

 

5. Cylinder thermal cut-out has operated (indirect units only).  5. As at No. 2.

 

6. Motorised valve not operating correctly. 

6. Check wiring and/or plumbing connections to motorised

 

 

    valve (see pages 6 - 9 of the installation manual).

Intermittent water discharge.

  1. Reduced expansion vessel charge. 

1. Follow instruction page 9: “Intermittent or slow water 

 

 

   discharge from tundish”.

Continous water discharge.

  1. Thermal control failure (Note: Water will be hot).  

1. Switch off power to immersion heater(s) and heat pump/boiler  

 

 

    supply to the unit. When discharge has stopped, check thermal

 

 

    controls, replace if faulty. Contact a competent person.

 

2. Cold water inlet Pressure Reducing Valve not working.  

2. Check pressure from valve, if greater than 3 bar replace 

 

 

    (see page 9 of installation manual).

 

3. Temperature and pressure relief valve faulty. 

3. Drain 10 litres from cylinder and replace valve.

 

4. Expansion relief valve not working properly. 

4. Check and replace if faulty (see page 6 of installation manual).

 

 

Minimum size of 

Maximum resistance allowed,  

 

Minimum size of 

discharge pipe D2*  expressed as a lenght of straight  Resistance created by

Valve outlet size  discharge pipe D1*  from tundish 

pipe (i.e. no elbows or bends) 

each elbow or bend

 

 

22 mm 

up to   9 m 

0.8 m

G1/2 

15 mm 

28 mm 

up to 18 m 

1.0 m

 

 

35 mm 

up to 27 m 

1.4 m

 

 

28 mm 

up to   9 m 

1.0 m

G3/4 

22 mm 

35 mm 

up to 18 m 

1.4 m

 

 

42 mm 

up to 27 m 

1.7 m

 

 

35 mm 

up to   9 m 

1.4 m

G1 

28 mm 

42 mm 

up to 18 m 

1.7 m

 

 

54 mm 

up to 27 m 

2.3 m

Table D

Summary of Contents for PAW-TD20C1E5-UK

Page 1: ...e formation in hot water cylinders in accordance with Building Regulation Part L Domestic Heating Compliance Guide This cylinder must be installed by a competent person and be installed in compliance with the Installation and Maintenance Instructions all current legislation codes of practice and regulations governing the installation of unvented hot water cylin ders in force at the date of install...

Page 2: ...ts factory fitted Immersion heater with thermostat and thermal cut out Additional cylinder thermostats with thermal cut out for indirect heat source Temperature and pressure relief valve 1 5 Documentation supplied Installation manual log book 1 6 Supply requirements An uninterrupted 22mm cold water mains supply is recommended however if only a 15mm supply is available this may be used provided the...

Page 3: ...plied 14 Motorised Valve Not factory fitted 15 Expansion Vessel 16 Hot Water Circulation 3 4 BSP 1 6 5 4 3 2 7 16 8 15 13 9 11 10 10 12 A A Y 1 2 3 4 6 66 3 10 Return 3 4 BSP female Flow 3 4 BSP female CW inlet 3 4 BSP female 5 0 Power supply Sensor cable inlet 87 P T valve 1 2 HW outlet 3 4 BSP female Immersion Heater w Thermostat Safety Cut out Housing for Sensor probe Power supply and Sensor ca...

Page 4: ...on relief valve 4 and also from the T P valve 5 and join together in a Tee as shown on page 3 3 1 8 Fit the tundish 6 to the bottom connection of this tee 3 1 9 Connect the cold supply to the multibloc 3 3 1 10 Fit the expansion vessel to the wall close to the water heater using the enclosed mounting bracket Connect the expansion vessel to the multibloc as shown on page 3 3 2 Hot water supply Conn...

Page 5: ...w and return connections should be made connections 1 2 The motorized valve can be connected to either the primary flow or return pipe The primary flow and return fittings are 3 4 BSP female The direction of primary flow in the coil is bottom to top The maximum operating temperature of the primary flow would typically be 82 C 3 6 2 For electrical connection of the motorised valve and immersion hea...

Page 6: ...rought into operation the motorised valve will operate and close down the pri mary flow to the cylinder To reset the safety cut out and the motorised valve the reset button must be pressed in Wiring Diagram Also see S plan and Y plan wir ing page 7 and 8 This product requires a fused permanent Live and Neutral supply 6 4 1 Holiday Mode This is the black button located under the display Press and h...

Page 7: ... as high limit stat only coil the grey temperature probe wire inside additional cylinder thermostat box and insert black probe into thermostat pocket of cylinder then turn dial on front to number 5 Channel running from base of cylinder Pump flow 2 port valve supplied Zone valve not supplied Automatic bypass Radiators UFH HP Boiler Piping Diagram Zone Valve DHW supplied 1 2 2 3 1 T6360B 3 5 7 3 G Y...

Page 8: ...t stat only coil the grey temperature probe wire inside additional cylinder thermostat box and insert black probe into thermostat pocket of cylinder then turn dial on front to number 5 Channel running from base of cylinder 1 2 E 2 3 1 T6360B 3 3 1 4 G O B1 Br G Y N L E N L E N L ST6400 Heat pump Pump 1 2 3 3 2 3 2 2 2 3 1 V4043H Room thermostat Zone Valve DHW supplied Isolated Mains Supply From Fu...

Page 9: ... slow discharge from the tundish occurs when water is being heated In this situation maintenance must be car ried out by competent person and the precharge pressure must be restored to the original value An annual visual inspection is recommended Important To check the precharge the expansion vessel must be completely empty of water If the precharge pressure is different from the value shown on th...

Page 10: ...itch on 2 Immersion heater thermal cut out has operated 2 Check and reset button see thermostat diagram page 8 and safety cut out on page 5 of installation manual 3 Programmer set to central heating or not switched on 3 Check and set to hot water 4 Heat Pump Boiler not working 4 Check Heat Pump Boiler operation If fault suspected consult installer or Heat Pump Boiler manufacturer 5 Cylinder therma...

Page 11: ...5 Primary Heating power heating coil kW 35 32 39 4 Primary Heating coil pressure drop mbar 120 120 170 Heat up time immersion heater min 255 464 384 ErP class A A A Pressure information Design pressure of cylinder rated pressure MPa Bar 1 10 1 10 1 10 Design pressure of heating coil MPa Bar 1 10 1 10 1 10 Operating pressure of cylinder MPa Bar 0 3 3 0 3 3 0 3 3 Operating pressure of heating coil M...

Page 12: ...uropean Drinking Water Directive EN 98 83 EC or latest version The water should not be aggressive i e the water chemistry shall comply with the following Chloride 250 mg L Total Dissolved Solids TDS 500 mg L Saturation Index LSI 80 C 0 8 pH level 9 5 6 0 The immersion heater is not exposed to hardness levels exceeding 20 dH Any disinfection has been carried out without affecting the Product in any...

Page 13: ...ificate that can be accepted as evidence of compliance with the appropriate Building Regulations 3 Failure to install and commission this appliance to the manufacturer s instructions may invalidate the guarantee The above does not affect your statutory rights INSTALLER COMMISSIONING ENGINEER DETAILS INSTALLER DETAILS COMPANY NAME DATE ADDRESS INSTALLER NAME TEL No REGISTERED OPERATIVE ID CARD No I...

Page 14: ...ISCHARGE TESTED IS PRIMARY ENERGY SOURCE CUT OUT FITTED NORMALLY 2 PORT VALVE WHAT IS THE PRESSURE REDUCING VALVE SETTING IF FITTED WHERE IS OPERATING PRESSURE REDUCING VALVE SITUATED NO YES NO bar HAS THE EXPANSION VESSEL OR INTERNAL AIR SPACE BEEN CHECKED YES NO WHAT IS THE HOT WATER TEMPERATURE AT THE NEAREST OUTLET C bar ALL PRODUCTS YES DOES THE HOT WATER SYSTEM COMPLY WITH THE APPROPRIATE BU...

Page 15: ...MENTS SIGNATURE DATE ENGINEER NAME SERVICE 5 COMPANY NAME TEL No COMMENTS SIGNATURE DATE ENGINEER NAME SERVICE 7 COMPANY NAME TEL No COMMENTS SIGNATURE DATE ENGINEER NAME SERVICE 9 COMPANY NAME TEL No COMMENTS SIGNATURE DATE ENGINEER NAME SERVICE 2 COMPANY NAME TEL No COMMENTS SIGNATURE DATE ENGINEER NAME SERVICE 4 COMPANY NAME TEL No COMMENTS SIGNATURE DATE ENGINEER NAME SERVICE 6 COMPANY NAME TE...

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