14
Troubleshooting
Symptoms
Points to be checked
Time
Time indication
increases or does not
change
● Time indication is approximate. Remaining time is corrected during
operation and displayed.
Operation time is longer
than the time indication.
Operation does not stop
even after the preset time.
● The operation time may be longer if laundry is concentrated on one
side or the water supply or drainage is not good.
(P. 15 “U 11” “U 14”)
Main unit
No operation
● Power failure?
● Is the lid closed completely?
● Has the power fuse blown or the breaker tripped?
● Is the power plug inserted completely?
● Is the water faucet turned on?
● Did you press “Start”?
● Is the timer preset?
W
ash
No water supply
● Is the water faucet turned on?
● Water outage?
● Is the water supply filter clogged with dirt? (P. 11)
Water is supplied in the
middle of wash process.
● If the water level drops, water is added automatically.
● With a large amount of laundry, water is added several times
automatically.
The water level is too
high for the amount of
laundry.
● If laundry is wet or there is water in the tub before operation, the
water level may be higher.
The water level is too
low for the amount of
laundry.
● With light clothes (of synthetic fibre, etc.), the water level may be
lower.
Rinse/Spin
Operation started with
rinse, but water is not
supplied.
● If there is no water in the tub, water is supplied after spin.
● If there is water in the tub, water is supplied after water discharge.
Operation suddenly
changes to rinse process
in the middle of spin.
Only spin is desired, but
operation starts with
rinse.
● If clothes are concentrated on one side of the tub, the washing
machine automatically corrects unevenness by starting rinse
process.
(Place clothes as evenly as possible.)
Irregular rotation during
spin
● The tub rotation speed is adjusted to reduce foaming during spin.
Others
Power failure/
The breaker has tripped.
● Operation will resume from the point where it was stopped when the
power is recovered (“TỰ KHỞI ĐỘNG LẠI” (Auto Restart)).
Water outage
● When water supply is recovered, remove the water supply hose,
release turbid water from the faucet, and then start the washing
machine.
Cannot select the
4
GIẶT NGÂM NƯỚC XẢ
(Fragrance) program.
● If Child Lock (P. 10) is set, the
4
GIẶT NGÂM NƯỚC XẢ
(Fragrance) program cannot be selected.
Operation stops in the
middle of wash or rinse
process.
● Is the lamp flashing?
→The pulsator occasionally stops to soak clothes while the lamp
keeps flashing. This is not abnormal.
