Troubleshooting - 29
Fault Checklist
Problem
Cause
W
ashing machine
Buttons do not work.
-The programme, temperature and process settings cannot
be changed while washing is in progress (the rinse or spin
settings can be changed).
-Child safety lock may be activated. (See page 25.)
Door does not open.
-Door lock may be activated. (See page 13.)
-Child safety lock may be activated. (See page 25.)
-The water temperature or level may be too high.
Unusual odour
-Rubber parts may give off a smell when you start using
the appliance, but the smell will go away over time.
You can wash the drum by running the 90 °C programme.
(See page 26.)
W
ash
No water going into
the appliance.
-The water tap might be turned off.
-The water-supply hose may be frozen. (See page 28.)
-The water supply may be disrupted.
-The water-supply filter may be clogged. (See page 28.)
There is only a small
amount of water.
-If you have paused the washing and then restart it, the
appliance may drain out some water.
Do NOT pour water in through the door.
Water builds up
during the washing.
-This is normal; water is automatically supplied if the
amount of water has decreased. For heavy loads, the
water may fill up repeatedly.
Water drains out
during the washing.
-This is normal; the water frequently drains out and builds
up in order to wash away excess foam. This feature is
called foam detection.
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2013/08/05 13:13:01