If required
Fault Checklist
Abnormal Display
Fault Checklist
Abnormal Display
Problems
Causes
Others
Sound
Detergent and Foams
There is only a few
foams
No foams
Fabric softener
overflows.
After the wash has
finished, powdered
detergent residue
remains
Excessive foams;
Foams may be
attached to the internal
surface of the cover
●
Do not directly put powdered detergent into the drum.
→
Be sure
to put it into a detergent container
.
The amount of foam varies, depending on the temperature,
level and softness of the water.
●
·
Low amount of detergent;
·
Type of detergent (low-foam
detergent etc)
·
Serious stains;
·
Excessive amount of laundry.
●
The amount of foam varies, depending on the temperature, level
and softness of the water.
You may have used too much detergent.
The type of detergent you are using may cause excess foam
●
●
●
Do not directly put powdered detergent into the drum.
→
Be
sure to put it into a detergent container.
The amount of foam varies, depending on the temperature, level
and softness of the water.
●
●
The softener may have exceeded the MAX level of the
detergent container (P.17).
●
You may have spilt the liquid when closing the detergent
container too strongly.
●
Do not directly put powdered detergent into the drum.
→
Be
sure to put it into a detergent container.
●
Whether the washing machine is placed on a flat surface.
The anchor bolts may not have been removed.
The appliance may be on a sloping or unstable surface.
If none of the above is the cause, contact your local
Customer Service Centre.
Whether hairpins or metal pieces are included in the machine.
●
●
●
The appliance stops operating. When power is restored, it
resumes operation from the point that it had stopped
●
When the water is supplied again, it may be impure at first.
You have to disconnect the water supply hose and drain away
the impure water through the tap. Make sure that the water
supply hose has been reconnected before using the appliance
●
The appliance may be in a brightly lit or sunlit area. This
situation is not a failure
Abnormal sound and
excessive vibration
The electricity supply
cuts out while the
appliance is on
There is noise when
the water drains out
The water supply is
disrupted.
The display is not
clear
●
This is normal; it is noise generated by the operation of the
drain pump
26
27
Buzzer sounds, displayed U and digits
●
Whether the door is opened
→
Please close the door.
Unable to drain
Check for the following problems:
●
The drain hose is clogged.
The drain hose is immersed in
water.
The drain hose is more than 1m
high.
The water is frozen.
The drain filter is clogged
(see P23
）
.
●
●
●
●
If U11 is still displayed after
troubleshooting, it will
disappear when you press
[Start/Pause]. The program
continues running from the
time before alarming. Or, you
can press the [Power] switch
to re-select a time for starting
program. Please contact the
service center recognized by
Panasonic after removing the
power plug if the faults persist
after troubleshooting as described
above.
Unable to supply water
●
The water tap is turned on.
The water tap and inlet hose
have been frozen.
Water is cut off.
Stains are present on the inlet
filter mesh (see P24).
●
●
●
The door is not closed
H 27
U 14
U 11
●
The buzzer sounds when a mark with H appears
(e.g. [HXX] ([H01])). Please contact the service center
recognized by Panasonic after removing the power plug.
H XX
If U14 is still displayed after
troubleshooting, it will disappear
when you press [Start/Pause]. The
program continues running from the
ime before alarming. Or, you can
press the [Power] switch to re-select
a time for starting program. Please
contact the service center recognized
by Panasonic after removing the
power plug if the faults persist after
troubleshooting as described above.
Check that the door is closed. H27
will disappear when you press
[Start/Pause]. The program
continues running from the time
before alarming. Or, you can press
the [Power] switch to re-select a
time for starting program. Please
contact the service center
recognized by Panasonic after
removing the power plug if the
faults persist after troubleshooting
as described above.
