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310
Others
Q&A Troubleshooting
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Recording
Striping or flicker may appear under lighting such as fluorescent lighting and LED lighting
fixture.
• This is characteristic of MOS sensors which serve as the camera’s pickup
sensors. This is not a malfunction.
• If you are taking still pictures using the electronic shutter, the striping may be
reduced by setting a slower shutter speed.
(→
• When noticeable flicker or striping is seen under lighting such as a fluorescent
or LED lighting fixture in the motion picture recording mode, you can reduce
the flicker or striping by setting up [Flkr Decrease]
(→
and fixing the
shutter speed. You can set the shutter speed manually in the Creative Video
Mode.
(→
Cannot record pictures. The shutter will not operate immediately when the shutter button is
pressed.
• When [Focus/Release Priority] is set to [FOCUS], the camera will not record until proper focusing is
achieved.
(→
Recorded pictures look white.
• Lens is dirty (fingerprints, etc.).
→
Turn the camera on to extract lens barrel, and clean lens surface with a soft, dry cloth.
Recorded pictures are too bright/too dark.
• AE Lock
(→
is set inappropriately.
Some pictures are taken when I press the shutter button just once.
Check the following settings. If any of them apply, multiple pictures will be taken.
• Drive Mode is set to other than [Single].
→
Set the Drive Mode to [Single].
(→
• Bracket recording is set.
→
If any of the [
] icons (ex. [
], [
], [ ], [
], etc.) is displayed on the screen, bracket
recording is set. Under [Bracket] in the [Rec] menu, set [Bracket Type] to [OFF].
(→
Focus not aligned correctly.
• Subject outside of focus range.
• [Focus/Release Priority] is set to [RELEASE].
(→
• [Shutter AF] is set to [OFF].
(→
• AF Lock
(→
is set inappropriately.
• If there are fingerprints or dirt on the lens, the focus may be set to the lens and not the subject.
Recorded pictures are blurred. The stabilizer function ineffective.
• Shutter speed is slower in dark locations and the stabilizer function is less effective.
→
Use a tripod and the self-timer
(→
when using a slower shutter speed.