Warranty (For United States and Puerto Rico)
PANASONIC CORPORATION OF NORTH AMERICA
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Telephone Products Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or
workmanship, Panasonic Corporation of North America (referred to as "the
warrantor") will, for the length of the period indicated on the chart below, which starts
with the date of original purchase ("Limited Warranty period"), at its option either (a)
repair your product with new or refurbished parts, or (b) replace it with a new or a
refurbished product. The decision to repair or replace will be made by the warrantor.
Parts
Labor
One (1) Year
One (1) Year
During the "Labor" Limited Warranty period there will be no charge for labor. During
the "Parts" Limited Warranty period, there will be no charge for parts. You must
mail-in your product prepaid during the Limited Warranty period. This Limited
Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts
(cabinet). This Limited Warranty only applies to products purchased and serviced in
the United States or Puerto Rico. This Limited Warranty is extended only to the
original purchaser and only covers products purchased as new.
Ship-In Service
For assistance in the continental United States and Puerto Rico in obtaining
repairs please ship the product prepaid to:
PSTC (Panasonic) Exchange Center,
4900 George McVay Drive, Suite B Door #12, McAllen, TX 78503
[email protected]
When shipping the unit carefully pack in a padded shipping carton, include all
accessories, and send it prepaid. Include a letter detailing the complaint, a return
address and provide a day time phone number where you can be reached. P.O.
Boxes are not acceptable. Keep the tracking number for your records. A copy of
valid registered receipt is required under the 1 year parts and labor Limited
Warranty.
For Limited Warranty service for headsets if a headset is included with this product
please follow instructions above.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE
PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF
PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE
OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY
UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
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For assistance, please visit http://www.panasonic.com/help
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