Making and Receiving Calls
Issue
Possible Cause & Solution
Reference
I cannot make calls.
•
Your phone system/service has disabled service for your unit.
→
On the
Information Display
screen (Page 43), if "
Not
registered
" is displayed in "
Status
", consult your
administrator or dealer.
—
•
The phone number was entered incorrectly.
→
Confirm that you have entered the phone number of the
other party correctly.
→
Consult your administrator or dealer.
Page 25
•
The unit is downloading a firmware update.
→
You cannot make calls while the unit is downloading
updates. Wait for the update to finish, and then try making
a call.
—
•
The phonebook list is being imported or exported.
→
Wait a few minutes for the operation to complete.
→
Confirm with your administrator or dealer.
—
I cannot make long
distance calls.
•
Your telephone service does not allow you to make long
distance calls.
→
Make sure that you have subscribed to your telephone
company’s long distance service.
—
The unit does not ring
when a call is received.
•
The ringer is turned off.
→
Press
[ ]
while a call is being received, or change the
ringer volume setting.
Page 40
While talking to an outside
party, the line is
disconnected.
•
Your phone system/service may impose a time limit on outside
calls.
→
Consult your dealer to extend the time limit, if necessary.
—
Sound Quality
Issue
Possible Cause & Solution
Reference
The other party cannot
hear my voice.
•
The unit is muted.
→
Press
[MUTE]
to turn off the mute feature.
Page 30
•
If you are using the speakerphone, objects may be obstructing
the microphone.
→
Do not obstruct the unit's microphone during calls. Keep
your hands, as well as common objects such as folders,
cups, and coffee pots away from the unit during calls.
—
Document Version 2011-09
Operating Instructions
75
Appendix
