31
Useful Information
Troubleshooting
Problem
Cause/solution
The unit does not work.
≥
Check the connections (page 9).
≥
Remove the batteries and reinstall them to reset
the unit.
The unit does not ring.
≥
The RINGER selector is set to OFF. Set to HIGH
or LOW (page 13).
The display is blank.
≥
Install new batteries (page 8).
LCD display response is slow.
≥
Change LCD contrast setting to higher level
(page 21).
≥
Batteries are running low.
Install or replace the batteries.
You cannot dial.
≥
Check the dial tone. If there is no dial tone,
check the connections (page 9).
≥
Dial lock is turned on. To turn it off, see page 15.
≥
The dialled number is restricted. To cancel, see
page 23.
The other party suddenly
cannot hear your voice during
a conversation.
≥
{
T
}
may have been pressed during the
conversation.
To cancel, press
{
T
}
again (page 14).
You cannot program items
such as the dialling mode.
≥
Programming is not possible when:
s
the handset is off the cradle.
s
viewing caller information.
s
“
” is displayed.
s
“
W
” is displayed.
≥
Do not pause for over 60 seconds while
programming.
Caller information is not
displayed.
≥
You need to subscribe to Caller ID service.
Consult your service provider/telephone
company for details.
≥
Install or replace the batteries.
≥
If your unit is connected to any additional
telephone equipment such as a Caller ID box or
cordless telephone line jack, plug the unit
directly into the wall jack.
≥
If you use a DSL /ADSL service, we recommend
connecting a DSL /ADSL filter between the unit
and the telephone line jack. Contact your DSL /
ADSL provider for details.
≥
Other telephone equipment may be interfering
with your phone. Disconnect it and try again.
Number of missed calls does
not display during standby
mode.
≥
You have entered the caller list before and there
is no new missed call coming in after that.
If there are unviewed missed calls, number of
missed calls will be displayed when you enter
the caller list.
KX-TS880EX.book Page 31 Tuesday, November 23, 2010 3:41 PM
