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Operating Instructions

4-Line Phone Home Office | Small Business

Additional Handset

Model No.

KX-TGWA41

 

   

Before initial use, see “Getting Started”
on page 7.

Thank you for purchasing a Panasonic product.

This unit is an additional handset compatible with KX-TGW420.
You must register this handset with your base unit (KX-TGW420) before it can be
used.
Please read these operating instructions before using the unit and save them for
future reference.

Consulte  “Guía Rápida Española”, página 30.

For assistance, visit our Web site: 

http://shop.panasonic.com/support

 for

customers in the U.S.A.

Please register your product: http://shop.panasonic.com/support

TGWA41_(en)_OI_1226_ver005.pdf   1

2019/12/26   12:57:59

Summary of Contents for KX-TGWA41

Page 1: ...with KX TGW420 You must register this handset with your base unit KX TGW420 before it can be used Please read these operating instructions before using the unit and save them for future reference Consulte Guía Rápida Española página 30 For assistance visit our Web site http shop panasonic com support for customers in the U S A Please register your product http shop panasonic com support TGWA41_ en...

Page 2: ...ode 11 Useful features during a call 12 Intercom Intercom 14 Phonebook Phonebook 15 Programming Menu list 16 Other programming 18 Caller ID Service Using Caller ID service 19 Caller list 19 Answering System Answering system 21 Turning the answering system on off 21 Greeting message 21 Listening to messages 22 Recording a memo message 22 Remote operation 23 Answering system settings 23 Useful Infor...

Page 3: ...cement accessories Please contact your nearest Panasonic dealer for sales information page 34 Accessory item Model number Specifications Headset KX TCA430 Other information R Design and specifications are subject to change without notice R The illustrations in these instructions may vary slightly from the actual product For assistance please visit http shop panasonic com support 3 Introduction TGW...

Page 4: ...electric shock relies on Double Insulation or Reinforced Insulation Direct current D C ON power Protective earth OFF power Protective bonding earth Stand by power Functional earth ON OFF power push push For indoor use only Caution risk of electric shock 4 For assistance please visit http shop panasonic com support Introduction TGWA41_ en _OI_1226_ver005 pdf 4 2019 12 26 12 58 00 ...

Page 5: ...gulations posted in the area instruct you not to do so Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy CAUTION Installation and location R The AC adaptor is used as the main disconnect device Ensure that the AC outlet is installed near the product and is easily accessible Battery To reduce the risk of fire or injury to persons read and follo...

Page 6: ...product R When you leave the product unused for a long period of time unplug the product from the power outlet R The product should be kept away from heat sources such as heating devices cooking appliances etc It should not be placed in rooms where the temperature is less than 0 C 32 F or greater than 40 C 104 F Damp basements should also be avoided R The maximum calling distance may be shortened ...

Page 7: ...nected to a vertically oriented or floor mounted AC outlet Do not connect the AC adaptor to a horizontally oriented AC outlet that faces the floor such as an AC outlet installed on a ceiling or under a table as the weight of the adaptor may cause it to become disconnected Note for battery installation R Use the supplied rechargeable battery For replacement we recommend using the rechargeable batte...

Page 8: ...se unit 1 KX TGWA41 Press MREGN 2 KX TGW420 Press and hold MSpd DialN then wait until a long beep sounds Controls A B D C A B Calls Ph Book Menu O Q P J K L M N E F G I H Receiver Display M N TALK SP PHONE Speakerphone Dial keypad Temporary tone dialing MHOLDN MMUTEN Microphone Belt clip holes Speaker Headset jack MOFFN MTRANSFN Transfer MDNDN Do not disturb 8 For assistance please visit http shop...

Page 9: ...the desired setting a MSelectN 5 MOFFN Recording your greeting message You can record your own greeting message instead of using a pre recorded greeting message See page 21 for details 1 MMenuN 2 MbN Ans System a MSelectN 3 MbN MB Greeting or Announce Only a MSelectN 4 MbN Record Greeting or Record Ann Only a MSelectN 5 Record a greeting message a MSaveN R The greeting message is played back To st...

Page 10: ...ly regardless of the line selection mode by pressing MLINEN and the corresponding line number M1N to M4N 10 For assistance please visit http shop panasonic com support Getting Started TGWA41_ en _OI_1226_ver005 pdf 10 2019 12 26 12 58 01 ...

Page 11: ...ing calls 1 Lift the handset and then press M N when the unit rings R The called line is automatically selected 2 When you finish talking press MOFFN or place the handset on the charger Adjusting the ringer volume n While the handset is ringing for an incoming call Press MDN or MCN repeatedly to select the desired volume n While the handset is in standby mode Press MDN or MCN to select the desired...

Page 12: ...formation is displayed after you hear the call waiting tone on the base unit 1 Press MFlashN to answer the 2nd call 2 To switch between calls press MFlashN Note R Please contact your phone service provider for details and availability of this service in your area Temporary tone dialing for rotary pulse service users Press before entering access numbers which require tone dialing Call share You can...

Page 13: ...esponding line number M1N to M4N for the party with which you want to continue talking R To put both lines on hold press MHOLDN To talk with only one caller press MLINEN and the corresponding line number M1N to M4N for the party with which you want to continue talking To resume both lines press MConfN Conference call with an outside call and an intercom call While you are talking with an outside c...

Page 14: ... you finish talking press MOFFN Answering an intercom call 1 Press M N to answer the page 2 When you finish talking press MOFFN Turning auto intercom on off This feature allows the unit to answer intercom calls automatically when it is called You do not need to press M N The default setting is Off 1 MMenuN 2 MbN Phone Settings a MSelectN 3 MbN Auto Answer INT a MSelectN 4 MbN Select the desired se...

Page 15: ...rations are also available Key Operation MFNMEN Move the cursor MClearN Erase the character or number R To enter another character that is located on the same dial key first press MEN to move the cursor to the next space R If you do not press any dial key within 1 seconds after entering a character the character is fixed and the cursor moves to the next space Erasing the character or number Press ...

Page 16: ...his step may vary depending on the feature being programmed R To exit the operation press MOFFN Note R In the following table indicates the default settings R In the following table indicates the reference page number Main menu Sub menu 1 Sub menu 2 Phone Settings Handset Name Ext 18 Language English 9 Contrast 3 Backlight 1 Automatic Key Tone On Delay Ring No Delay 18 Line Privacy Off No Unk Bloc...

Page 17: ...Dereg Phone Factory Reset No 18 1 If Automatic is selected the display will only light up during calls and when you interacts with the phone It will automatically turn off after several seconds of inactivity 2 This tone lets you know when you receive an outside call while you are on another line or an intercom call If you select On the tone sounds 1 time 3 If you subscribe to a distinctive ring se...

Page 18: ...ttings a MSelectN 3 MbN Local Area Code a MSelectN 4 MFEN Select the local area code you want to set 5 Enter the 3 digit area code a MSelectN R To erase the area code press MClearN 6 MOFFN Setting the delay ring This feature allows you to delay this unit ringer You can select 1 Ring to 9 Rings or No Delay The default setting is No Delay 1 MMenuN 2 MbN Phone Settings a MSelectN 3 MbN Delay Ring a M...

Page 19: ...aller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is logged in the caller list No unknown Blocked This feature allows you to decide whether caller information from unknown or blocked caller ID calls are saved or not If you select No the records will be saved in the caller list 1 MMenuN 2 MbN Phone Settings a MSelectN 3 MbN No Unk B...

Page 20: ...eteN a MYesN 4 MOFFN Erasing all caller information 1 MCallsN 2 Press and hold MDeleteN about 3 seconds a Deletel All is displayed press MYesN 3 MOFFN 20 For assistance please visit http shop panasonic com support Caller ID Service TGWA41_ en _OI_1226_ver005 pdf 20 2019 12 26 12 58 01 ...

Page 21: ...f or Announce Only a MSelectN 4 MOFFN Greeting message When the unit answers a call a greeting message is played to callers You can use either your own greeting message a pre recorded greeting message Recording your greeting message 1 MMenuN 2 MbN Ans System a MSelectN 3 MbN Select MB Greeting or Announce Only a MSelectN 4 MbN Select Record Greeting or Record Ann Only a MSelectN 5 After a beep sou...

Page 22: ...e unit plays back all messages Operating the answering system during playback Key Operation MDN or MCN Adjust the speaker volume MStopN Stop playback MDeleteN Erase currently playing message Forwarding a message While listening to message you can forward it to other mailboxes 1 During playback press MFwdN 2 MbN Select the desired unit which you want to forward R After forwarding the forwarded mess...

Page 23: ...tem remotely 1 Dial your phone number from a touch tone phone 2 After the greeting message starts enter your remote access code 3 Follow the voice guidance prompts as necessary or control the unit using remote commands page 23 4 When finished hang up Voice guidance To start the voice guidance press 7 The voice guidance announces the available remote commands page 23 Note R If you do not press any ...

Page 24: ...is 2 Rings Toll Saver The unit s answering system answers at the end of the 3nd ring when new messages have been recorded or at the end of the 5th ring when there are no new messages If you call your phone from outside to listen to new messages page 23 you know that there are no new messages when the phone rings for the 4rd time You can then hang up without being charged for the call 1 MMenuN 2 Mb...

Page 25: ...l use Problem Cause solution The unit does not work R Check the connections page 7 R Unplug the base unit s AC adaptor to reset the unit Reconnect the adaptor and try again I cannot hear a dial tone R The base unit s AC adaptor or telephone line cord is not connected Check the connections R Disconnect the base unit from the telephone line and connect the line to a known working telephone If the wo...

Page 26: ...ou have long distance service Caller ID Problem Cause solution Caller information is not displayed R You must subscribe to Caller ID service Contact your phone service provider for details R If your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack plug the unit directly into the wall jack R If you use a DSL ADSL service we recommend co...

Page 27: ...y messages page 22 23 R The answering system setting is set to Announce Only Change the setting page 21 R Your phone service provider s voice mail service may be answering your calls before the unit s answering system can answer your calls Change the unit s number of rings setting page 24 to a lower value or contact your phone service provider R The answering system can only record calls from 1 li...

Page 28: ...nd charge fully before use If the unit does not work properly contact an authorized service center Caution R To avoid permanent damage do not use a microwave oven to speed up the drying process FCC and other information This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68 316 When you hold the phone to your ear noise might be heard in your Hearing Aid Some Hearing Ai...

Page 29: ...uipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from t...

Page 30: ... Rápida Española L L 1 2 3 L 1 1 2 2 1 2 1 3 1 2 1 1 2 30 Para obtener ayuda visite http shop panasonic com support solo en inglés Guía Rápida Española TGWA41_ en _OI_1226_ver005 pdf 30 2019 12 26 12 58 02 ...

Page 31: ...V V k r s r s r s r s r s r s s L Llam Agenda Menú V Para obtener ayuda visite http shop panasonic com support solo en inglés 31 Guía Rápida Española TGWA41_ en _OI_1226_ver005 pdf 31 2019 12 26 12 58 02 ...

Page 32: ... C s V N V N V N N r s s s s r s C s r s r s N r s N r s 32 Para obtener ayuda visite http shop panasonic com support solo en inglés Guía Rápida Española TGWA41_ en _OI_1226_ver005 pdf 32 2019 12 26 12 58 02 ...

Page 33: ...L L L r s r s L L L L L Para obtener ayuda visite http shop panasonic com support solo en inglés 33 Guía Rápida Española TGWA41_ en _OI_1226_ver005 pdf 33 2019 12 26 12 58 02 ...

Page 34: ...Phone A V products TV Computers Networking Personal Care Home Appliances Headphones Ba eries Backup Chargers more For Product Informa on Opera ng Assistance Parts Owner s Manuals Dealer and Service info go to h p shop panasonic com support For the hearing or speech impaired TTY 1 877 833 8855 As of June 2015 34 For assistance please visit http shop panasonic com support Appendix TGWA41_ en _OI_122...

Page 35: ...and labor for non rechargeable batteries antennas and cosmetic parts cabinet This warranty only applies to products purchased and serviced in the United States This warranty is extended only to the original purchaser of a new product which was not sold as is Telephone When shipping the unit carefully pack include all supplied accessories listed in the Owner s Manual and send it prepaid adequately ...

Page 36: ...E ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER LIMITED WARRANTY COVERAGE THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY ALL EXPRESS AND IMPLIED WARRANTIES INCLUDING THE WARRANTY OF MERCHANTABILITY ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY PARTS AND SERVICE WHICH ARE NOT COVERED BY ...

Page 37: ...Call waiting 12 Call Waiting Caller ID 12 Caller ID service 19 Caller list 19 Caller list edit 19 Conference calls 13 Control type 9 D Do Not Disturb mode 11 F Flash 12 H Handset Name 18 Registration 8 Hold 12 I Intercom 14 L Line selection mode 9 M Making calls 11 Missed calls 19 Mute 12 P Pause 11 Phonebook 15 R Rotary pulse service 12 T Temporary tone dialing 12 Transferring calls 12 Troublesho...

Page 38: ...38 Notes TGWA41_ en _OI_1226_ver005 pdf 38 2019 12 26 12 58 02 ...

Page 39: ...39 Notes TGWA41_ en _OI_1226_ver005 pdf 39 2019 12 26 12 58 02 ...

Page 40: ...e Operating Instructions Visit our Web site http shop panasonic com support L FAQ and troubleshooting hints are available If your product is not working properly IMPORTANT Two Riverfront Plaza Newark NJ 07102 5490 Panasonic Corporation 2019 Printed in Malaysia PNQX8980ZA PNQX8980ZA PNQX8980ZA PP1119MU0 TGWA41_ en _OI_1226_ver005 pdf 40 2019 12 26 12 58 02 ...

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