Panasonic KX-TGM420 Operating Instructions Manual Download Page 168

Page: 168 / 207

168 |

P a g e

Error messages

Display
message

Cause/solution

Ask phone
company for VM
access #

•

You have not stored the voicemail
access number. Store the number
(page 158).

Busy

•

The called unit is in use.

•

Other units are in use and the
system is busy. Try again later.

•

The handset you are using is too
far from the base unit. Move closer
and try again.

Check tel line

•

The supplied telephone line cord
has not been connected yet or not
connected properly. Check the
connections (page 27).

Error!!

•

Recording was too short. Try
again.

Summary of Contents for KX-TGM420

Page 1: ...se see Getting Started on page 27 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference For assistance visit our Web site http shop panasonic com support for customers in the U S A Please register your product http shop panasonic com support ...

Page 2: ...pment and their descriptions 12 Important Information 15 For your safety 15 Important safety instructions 21 For best performance 22 Other information 25 Specifications 26 Getting Started 27 Setting up 27 Connections 27 Controls 39 Display icons 44 Language settings 46 Date and time 47 Recording your greeting message 48 ...

Page 3: ...our voice louder 57 Talking keypad and phonebook 58 Key tones 60 Message indicator 60 Slow talk 62 Using assistive listening devices 64 Making Answer Calls 67 Making calls 67 Answering calls 69 Useful features during a call 72 Intercom 80 Call block 83 Call Block 83 Storing unwanted callers 84 Phonebook 90 Phonebook 90 ...

Page 4: ...rvice 129 Using Caller ID service 129 Caller list 132 Answering System 135 Answering system 135 Turning the answering system on off 136 Greeting message 137 Listening to messages 139 Advanced new message alerting features 144 Remote operation 150 Answering system settings 154 Useful Information 157 Voicemail service 157 Wall mounting 162 ...

Page 5: ...ges 168 Troubleshooting 171 FCC and other information 188 Appendix 197 Customer services 197 Limited Warranty ONLY FOR U S A 198 Panasonic Products Limited Warranty 198 Index 203 IMPORTANT 206 For your future reference 207 ...

Page 6: ...ity KX TGM420 series KX TGM420 KX TGM420 KX TGMA44 1 KX TGM450 series KX TGM450 KX TGM450 KX TGMA45 1 Accessory information Supplied accessories No Accessory item Part number Quantity 1 AC adaptor 1 2 1 2 Telephone line cord 2 3 1 3 Wall mounting adaptor PNKL1001Y3 1 4 Rechargeable batteries 4 5 4 ...

Page 7: ... Black cord PQJA10075Z Transparent cord 4 The supplied rechargeable batteries in the handset and base unit are installed with yellow insulation sheets inserted between battery ends and the terminals at the time of shipment Remove the yellow insulation sheets before use 5 See page 9 for replacement battery information 6 The handset cover comes attached to the handset at the time of shipment 7 The b...

Page 8: ...8 P a g e 1 2 3 4 5 6 ...

Page 9: ...er Specifications Rechargeable batteries HHR 4DPA 1 To order please visit http shop panasonic com support Battery type Nickel metal hydride Ni MH 2 x AAA R03 size for each handset Headset KX TCA93 KX TCA430 Range extender KX TGA405 2 Key detector KX TGA20 3 1 Replacement batteries may have a different capacity from that of the supplied batteries ...

Page 10: ...support 3 By registering the key detector 4 max to a Panasonic Digital Cordless Phone and attaching it to an easy to lose item in advance you can locate and find the mislaid item to which the key detector is attached Please visit our Web site http www panasonic com tga20 Other information Design and specifications are subject to change without notice The illustrations in these instructions may var...

Page 11: ... can expand your phone system by registering optional handsets 6 max to a single base unit Optional handsets may be a different color from that of the supplied handsets 1 Maximum receiver volume is 40 dB when the booster is on 2 Maximum receiver volume is 50 dB when the booster is on ...

Page 12: ...12 P a g e Graphical symbols for use on equipment and their descriptions Symbol Explanation Alternating current A C Direct current D C Protective earth Protective bonding earth ...

Page 13: ...13 P a g e Symbol Explanation Functional earth For indoor use only Class II equipment equipment in which protection against electric shock relies on Double Insulation or Reinforced Insulation ON power ...

Page 14: ...14 P a g e Symbol Explanation OFF power Stand by power ON OFF power push push Caution risk of electric shock ...

Page 15: ...ion cords This can result in the risk of fire or electric shock Completely insert the AC adaptor power plug into the power outlet Failure to do so may cause electric shock and or excessive heat resulting in a fire Regularly remove any dust etc from the AC adaptor power plug by pulling it from the power outlet then wiping with a dry cloth Accumulated dust may cause an insulation defect from moistur...

Page 16: ...h wet hands Danger of electric shock exists Installation To prevent the risk of fire or electrical shock do not expose the product to rain or any type of moisture Do not place or use this product near automatically controlled devices such as automatic doors and fire alarms Radio waves emitted from this product may cause such devices to malfunction resulting in an accident Do not allow the AC adapt...

Page 17: ...who uses this product is aware that the product can produce very loud sounds and make sure children use this product only under adult supervision To prevent hearing damage we recommend that you set this product to the lowest volume setting at which you can hear adequately Note that when the BOOST indicator is lit in red the volume booster feature is enabled and the product may emit sounds at very ...

Page 18: ... Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy CAUTION Installation and location Never install telephone wiring during an electrical storm Never install telephone line jacks in wet locations unless the jack is specifically desig...

Page 19: ...arging or have failed there is a power failure Ni MH rechargeable batteries supplied We recommend using the batteries noted on page 5 USE ONLY rechargeable Ni MH batteries AAA R03 size Do not mix old and new batteries Do not open or mutilate the batteries Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin The electrolyte is toxic and may be harmf...

Page 20: ...e with the instructions and limitations specified in this manual Only use a compatible base unit or charger to charge the batteries Do not tamper with the base unit or charger Failure to follow these instructions may cause the batteries to swell or explode Attention A nickel metal hydride battery that is recyclable powers the product you have purchased Please call 1 800 8 BATTERY 1 800 822 8837 fo...

Page 21: ...ot mix old new or different types of batteries It is recommended that batteries are replaced annually It is recommended that batteries are replaced after a power outage Important safety instructions When using your product basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 Do not use this product near water f...

Page 22: ...ay explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS For best performance Base unit location avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other For maximum coverage and noise free communications place your base unit at a convenient high and central location with no obstructions between the...

Page 23: ... location is not satisfactory move the base unit to another location for better reception Environment Keep the product away from electrical noise generating devices such as fluorescent lamps and motors The product should be kept free from excessive smoke dust high temperature and vibration The product should not be exposed to direct sunlight Do not place heavy objects on top of the product When yo...

Page 24: ...ld also be avoided The maximum calling distance may be shortened when the product is used in the following places Near obstacles such as hills tunnels underground near metal objects such as wire fences etc Operating the product near electrical appliances may cause interference Move away from the electrical appliances Routine care Wipe the outer surface of the product with a soft moist cloth Do not...

Page 25: ...nfidentiality we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of transfer or return the product Notice This product is designed for use in the United States of America Sale or use of this product in other countries may violate local laws Cet appareil est conçu pour être utilisé aux États Unis d Amérique La vente ou l emploi de cet...

Page 26: ...ge 1 92 GHz to 1 93 GHz RF transmission power 115 mW max Power source 120 V AC 60 Hz Power consumption Base unit 1 Standby Approx 0 8 W Maximum Approx 4 3 W Base unit 2 Standby Approx 1 0 W Maximum Approx 8 3 W Operating conditions 0 C 40 C 32 F 104 F 20 80 relative air humidity dry 1 KX TGM420 2 KX TGM450 ...

Page 27: ...wer outlet 4 Connect the telephone line cord to the unit then to the single line telephone jack RJ11C until you hear a click 5 A DSL ADSL filter not supplied is required if you have a DSL ADSL service Note The AC adaptor and telephone line cord come connected to the base unit at the time of shipment Use only the supplied Panasonic AC adaptor 1 1 PNLV226 KX TGM420 PNLV236 KX TGM450 ...

Page 28: ...tteries are installed in the handset at the time of shipment Before initial use Remove the yellow insulation sheet before using the handset Charge for about 7 hours Confirm Charging is displayed A When the batteries are fully charged Fully charged is displayed ...

Page 29: ...29 P a g e Follow the directions on the display to set up the unit ...

Page 30: ...30 P a g e Handset battery level Icon Battery level High Medium Low Needs charging Empty ...

Page 31: ...in use standby 9 days max 1 1 If eco mode is on and booster is off Note Actual battery performance depends on usage and ambient environment Handset battery installation for replacement USE ONLY rechargeable Ni MH batteries AAA R03 size A Do NOT use alkaline manganese Ni Cd batteries Confirm correct polarities ...

Page 32: ...32 P a g e ...

Page 33: ...tial use Remove the yellow insulation sheet before using the base unit Base unit battery status when a power failure occurs Item Battery Status Power backup mode is on 1 Battery power is low 2 1 When the base unit is running on battery power is displayed on the message counter of the base unit If there is other information that can be displayed such as the number of answering system messages the o...

Page 34: ...y power Operation Operating time In continuous use 3 hours max Not in use standby 4 hours max Note Battery performance depends on the type of batteries Actual battery performance depends on usage and ambient environment If the base unit is running on battery power the brightness of the message counter on the base unit is reduced to save battery power When the base unit is running on battery power ...

Page 35: ...replacement Important The following AAA R03 size batteries can be used with the base unit Rechargeable Ni MH batteries 1 Standard non rechargeable alkaline batteries 2 Do NOT use manganese batteries Confirm correct polarities 1 The base unit can fully charge Ni MH batteries in about 15 hours 2 If the rechargeable batteries become depleted during a power failure you can insert alkaline batteries in...

Page 36: ...y cover 2 3 Install the batteries in the battery compartment 3 4 Close the cover 4 then reconnect the telephone line cord 5 Note when setting up Note for connections The AC adaptor must remain connected at all times It is normal for the adaptor to feel warm during use ...

Page 37: ...supplied rechargeable batteries For replacement we recommend using the Panasonic rechargeable batteries noted on page 9 19 Note for battery charging It is normal for the handset to feel warm during charging Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Before cleaning the unit disconnect from power outlets and any telephone line cords Clean m...

Page 38: ... automatically reduces handset power consumption by suppressing handset transmission power when the handset is close to the base unit When this feature is activated is displayed Eco mode is turned off when the sound enhancer is activated page 76 ...

Page 39: ...39 P a g e Controls Handset 1 Belt clip holes The belt clip comes attached to the handset at the time of shipment 2 Speaker ...

Page 40: ...aling 0 Ringer off 7 Headset jack This jack is used to connect an optional headset page 11 or a user supplied neckloop to the handset You must set the Headset type setting to match the type of device connected page 66 8 SP PHONE Speakerphone 9 Microphone 10 Message indicator 11 Receiver 12 Display ...

Page 41: ...cator is lit in red the volume booster feature is enabled and the product may emit sounds at very high volume 16 Charge contacts Control type A Soft keys By pressing a soft key you can select the feature shown directly above it on the display B Navigator key or Scroll through various lists and items VOL Volume or Adjust the receiver or speaker volume while talking View the phonebook entry ...

Page 42: ...w the redial list CID Caller ID View the caller list Base unit 1 Charge contacts 2 Speaker 3 RINGER OFF RINGER OFF indicator FLASH CALL WAIT 4 LOCATOR INTERCOM You can locate a misplaced handset by pressing LOCATOR INTERCOM ...

Page 43: ...ator TONE Tone control 9 ERASE MUTE 10 VOLUME Volume up down 11 M1 Memory dial 1 M2 Memory dial 2 M3 Memory dial 3 12 SP PHONE Speakerphone SP PHONE indicator 13 Message indicator 14 Microphone 15 PLAY STOP New Message Play indicator 16 ANSWER ON OFF ANSWER ON OFF indicator ...

Page 44: ...base unit range Out of base unit range Sound enhancer is on page 76 The line is in use When flashing The call is put on hold When flashing rapidly An incoming call is now being received Speech booster is on page 57 Eco mode is on page 38 Noise reduction is set page 76 ...

Page 45: ...eaning Tone control level Tone 1 6 or Custom tone Speakerphone is on page 69 Ringer volume is off page 71 124 Silent mode is on page 124 Call sharing mode is off page 77 Alarm is on page 121 Handset number Battery level ...

Page 46: ...ther handset or the base unit Line in use Someone is using the line Base unit display items Item Meaning Greeting only is selected Caller messages are not recorded page 156 Power backup mode is on page 33 Language settings Display language 1 MENU 1 1 0 2 Select the desired setting SAVE OFF ...

Page 47: ...king keypad and phonebook 1 MENU 1 1 2 2 Select the desired setting SAVE OFF The setting will be applied in about 5 seconds Date and time 1 MENU 1 0 1 2 Enter the current month date and year by selecting 2 digits for each Example July 12 2016 0 7 1 2 1 6 3 OK 4 Enter the current hour and minute 12 hour clock format by selecting 2 digits for each ...

Page 48: ...lay language 12 hour clock format is used When Spanish is selected 24 hour clock format is used Recording your greeting message You can record your own greeting message instead of using a pre recorded greeting message See page 54 for details 1 MENU 3 0 2 2 Yes SELECT 3 Record a greeting message STOP OFF ...

Page 49: ...g mode If you cannot make calls change this setting according to your telephone line service The default setting is Tone Tone For tone dial service Pulse For rotary pulse dial service 1 MENU 1 2 0 2 Select the desired setting SAVE OFF ...

Page 50: ...ud and clear Tone control This feature clarifies the voice of the person you are talking to producing a more natural sounding voice that is easier to hear and understand This feature can be set for each unit The following settings are available Handset Receiver Tone 1 6 and Custom tone 1 20 Speakerphone Tone 1 4 Headset Tone 1 4 and Custom tone 1 20 Base unit Tone 1 4 ...

Page 51: ...on the side repeatedly to select the desired setting while talking 2 To exit press BACK or wait for a few seconds The selected setting is shown on the handset display while talking Note To select one of the Custom tone settings follow the instructions in Using the MENU key page 51 Using the MENU key 1 Press MENU while talking 2 Tone control SELECT ...

Page 52: ...repeatedly to select the desired setting The selected setting flashes on the message counter while talking 3 To exit press TONE or wait for about 5 seconds Note for handset and base unit The selected setting is applied immediately and is also used for future calls Depending on the condition and quality of your telephone line this feature may emphasize existing line noise If it becomes difficult to...

Page 53: ... off Do not use this feature unnecessarily High volume emitted from the product may cause hearing damage Pressing the BOOST key activates the volume booster feature Use this key with care At its loudest setting volume and volume booster features set to their highest settings the product can output sound at up to 40 dB KX TGM420 or 50 dB KX TGM450 To prevent hearing damage we recommend that you set...

Page 54: ...d on Note Noise reduction is automatically turned on when the booster is turned on In this case the menu that allows you to turn off noise reduction is not shown even after you press MENU while on a call is not shown if the noise reduction feature was turned off before you turned on the volume booster If the auto boost feature is turned on page 55 volume booster turns on automatically when you mak...

Page 55: ... 8 2 2 Select the desired setting SAVE OFF If the volume booster is turned on the BOOST indicator lights in red during a call Note While on a call you can temporarily turn the volume booster off by pressing BOOST and adjust the volume by pressing or on the side repeatedly Adjusting the volume While on a call you can adjust the volume by pressing or on the side repeatedly The selected volume settin...

Page 56: ...gs The available settings vary by model and whether volume booster is turned on or off BOOST indicator Volume booster Available volume settings Default Light off Turned off Receiver 1 15 15 Speakerphone 1 21 15 Headset 1 15 15 Light in red Turned on KX TGM420 series Receiver 12 40 15 Speakerphone 18 30 21 Headset 12 40 15 KX TGM450 series Receiver 12 50 15 Speakerphone 18 40 21 Headset 12 50 15 ...

Page 57: ...ncrease the volume of your voice heard by the other party If this feature is used unnecessarily your voice may be too loud We recommend that you use this feature only if your voice is too quiet to be heard by the other party 1 Press MENU while on a call 2 Boost speech on or Boost speech off SELECT The selected setting is applied immediately and is also used for future calls Note You can set this f...

Page 58: ...LASH and dialing pauses Name or phone numbers when searching the phonebook caller list redial list memory dial entries and call block list Base unit Name or phone numbers when confirming memory dial keys M1 M3 Setting the talking keypad and phonebook You can enable this feature by setting its volume to High or Low and disable it by setting its volume to Off The default setting is Off This feature ...

Page 59: ...ectly For best results dial slowly and wait for the handset to announce each number before dialing the next Some names may not be announced properly Talking phonebook is not available in the following situations When the base unit is in use on an outside call or using the answering system When another user is searching the phonebook caller list redial list memory dial or call block list ...

Page 60: ...rror tones etc This feature can be set for each unit 1 For handset MENU 1 6 5 For base unit using a handset MENU 1 6 5 2 Select the desired setting SAVE OFF Message indicator The message indicator on the handset and base unit can indicate unit status as explained below Indicator Status Flashing rapidly Outside call or intercom call is being received or on hold page 69 70 82 The handset alarm is so...

Page 61: ...u can enable and disable the message indicator for each type of status Incoming call default On New message default On New VM default On Missed call default Off Alarm default On handset only This feature can be set for each unit 1 For handset MENU 2 7 8 For base unit using a handset MENU 2 7 8 2 Select the desired setting and press SELECT is displayed next to enabled items ...

Page 62: ...n the speed of the other party s voice which can make it easier to understand phone conversations answering system messages etc Slow talk is available in the following situations When talking on outside calls including conferences When playing answering system messages When screening calls Handset Base unit When talking on outside calls or screening calls press SLOW on the handset or SLOW TALK on ...

Page 63: ...LK on the base unit more than once Switches between normal speed slow speed and slower speed SLOW TALK indicator Status Light off Normal speed Light on Slow speed Flashing light Slower speed Note Slow talk is automatically deactivated when the call ends or when you stop playback This feature is not available for intercom calls or greeting message playback ...

Page 64: ...ophone depending on the neckloop s features and the handset s settings Hearing aids that are equipped with a telecoil T coil Audio neckloops with a 3 pole 2 5 mm plug Audio neckloops with a 3 pole 3 5 mm plug 1 1 In this case a 3 pole 3 5 mm to 3 pole 2 5 mm adaptor is required To use with a T coil equipped hearing aid 1 Set your hearing aid to the T setting Refer to your hearing aid s operating i...

Page 65: ...ype before use page 66 1 Connect the neckloop to the headset jack on the side of the handset 2 Use the handset as normal Refer to your neckloop s operating instructions for details If your neckloop does not have a microphone speak into the handset s microphone You can use volume booster page 54 speech booster page 57 tone control page 50 and other features even when using a neckloop ...

Page 66: ...isables the handset s microphone The connected headset is used for talking and listening Neckloop with Mic Disables the handset s microphone The connected neckloop is used for talking and listening Neckloop w o Mic Enables the handset s microphone The connected neckloop is used for listening only 1 MENU 7 8 6 2 Select the desired setting SAVE OFF ...

Page 67: ...akerphone press 3 When you finish talking press OFF or place the handset on the base unit or charger Note While talking you can switch between the receiver and the speakerphone by pressing In step 1 you can store the dialed phone number to the phonebook by pressing SAVE Making a call using the redial list The last 5 phone numbers dialed are stored in the redial list each 48 digits max ...

Page 68: ...or speaker volume Handset Press or on the side repeatedly while talking The available settings vary by model and whether volume booster is turned on or off page 54 Pressing the BOOST key activates the volume booster feature Use this key with care To prevent hearing damage we recommend that you set this product to the lowest volume setting at which you can hear adequately ...

Page 69: ...cess number and or PIN in the phonebook a pause is also needed page 96 Example If you need to dial the line access number 9 when making outside calls with a PBX 1 9 Pause 2 Dial the phone number TALK Note A 3 5 second pause is inserted each time you press Pause on the handset Answering calls Using the handset When a call is being received the message indicator flashes rapidly if the handset messag...

Page 70: ...pressing any dial key 1 to 9 or Auto talk You can answer calls simply by lifting the handset page 116 Temporary handset ringer off You can turn the ringer off temporarily by pressing left soft key Using the base unit When a call is being received the SP PHONE indicator flashes rapidly Additionally the message indicator flashes rapidly if the base unit message indicator s Incoming call setting is e...

Page 71: ... press on the base unit with the call sharing mode on page 117 If the handset is on the base unit simply lift it Adjusting the ringer volume Handset Press or on the side repeatedly to select the desired volume To turn the ringer off press repeatedly Base unit Press or repeatedly to select the desired volume To turn the ringer off press and hold until the base unit beeps ...

Page 72: ... ringer on again by pressing and holding 0 until the handset beeps Base unit Press RINGER OFF to turn the ringer off While the ringer is turned off the base unit will not ring for calls The RINGER OFF indicator is lit while the ringer is turned off You can turn the ringer on again by pressing RINGER OFF Useful features during a call Hold 1 Press MENU during an outside call 2 Hold SELECT ...

Page 73: ... user can take the call by pressing Note While an outside call is on hold the SP PHONE indicator on the base unit flashes After holding for 10 minutes the call is disconnected Mute Handset 1 Press MUTE during a call 2 To return to the call press MUTE Note MUTE is a soft key visible on the display during a call ...

Page 74: ...r host PBX such as transferring an extension call or accessing optional telephone services Note To change the flash time see page 117 For call waiting or Call Waiting Caller ID service users To use call waiting or Call Waiting Caller ID you must first subscribe with your phone service provider This feature allows you to receive calls while you are already talking on the phone If you receive a call...

Page 75: ...1 Press FLASH to answer the 2nd call 2 To switch between calls press FLASH Base unit 1 Press FLASH CALL WAIT to answer the 2nd call 2 To switch between calls press FLASH CALL WAIT Note Please contact your phone service provider for details and availability of this service in your area Temporary tone dialing for rotary pulse service users Press before entering access numbers which require tone dial...

Page 76: ...rned on is displayed Handset noise reduction This feature allows you to hear the voice of the person you are talking to more clearly by reducing the surrounding noise coming from the other party s telephone 1 Press MENU while talking 2 Noise reduction on or Noise reduction off SELECT Note Depending on the environment where this handset is being used this feature may not be effective This feature i...

Page 77: ...te for handset and base unit A maximum of 3 parties including 1 outside party can join a conversation using 2 extensions 3 way conference To prevent other users from joining your conversations with outside callers turn call sharing mode off page 117 Transferring calls conference calls Outside calls can be transferred or a conference call 1 with an outside party can be made between 2 handsets betwe...

Page 78: ...ct Voice paging the call will be switched from the ear receiver mode to the speakerphone mode 4 Wait for the paged party to answer If the paged party does not answer press BACK to return to the outside call 5 To complete the transfer Press OFF To establish a conference call MENU Conference SELECT To leave the conference press OFF The other 2 parties can continue the conversation ...

Page 79: ...ntinue the conversation with the outside caller Base unit 1 During an outside call press LOCATOR INTERCOM All registered handsets ring The outside call is put on hold 2 Wait for the paged party to answer If the paged party does not answer press LOCATOR INTERCOM to return to the outside call 3 To complete the transfer press The outside call is being routed to the handset ...

Page 80: ... paged unit s rings for 1 minute If you receive an outside call while talking on the intercom the interrupt tone sounds Handset To finish intercom press OFF To answer the call press TALK Base unit To finish intercom press To answer the call press again To change the ringer volume and ringer tone for intercom calls see page 108 ...

Page 81: ...m the speakers of the base unit and all handsets Voice paging ends when you press OFF or when a handset user or base unit user answers your voice page 3 When you finish talking press OFF Note You can also use the INTERCOM soft key if displayed to make intercom calls You cannot use voice paging if other units are in use Voice paging is not available when a range extender KX TGA405 is registered to ...

Page 82: ...NTERCOM All registered handsets ring 2 When you finish talking press Answering an intercom call Handset 1 Press TALK to answer the page 2 When you finish talking press OFF Base unit 1 Press to answer the page 2 When you finish talking press ...

Page 83: ...ller s message is being recorded When you are talking on an outside call 1 When an outside call is being received or When an outside caller s message is being recorded Press BLOCK on the handset When you are talking on an outside call MENU Blocked call SELECT 2 Confirm the call block number and press YES The phone number is stored in the call block list Caller blocked is displayed and the call is ...

Page 84: ...he desired items in the call block list beforehand Caller ID subscribers only Block a single number The unit blocks calls from specific phone numbers stored in the call block list Block range of numbers The unit blocks calls that begin with a number stored in the call block list such as a toll free phone number prefix or certain area codes Block unknown CID The unit blocks calls that have no phone...

Page 85: ...o the caller and disconnects the call 1 If you do not want this one ring to sound select No in Turning the first ring on and off page 88 Storing a single phone number Important We recommend storing 10 digits including the area code If only 7 digits are stored all numbers that have the same last 7 digits will be blocked Adding call blocked numbers from the caller list 1 CID 2 Select the desired ent...

Page 86: ...the 10 digit format SAVE Call block SELECT Go to step 4 3 Save call block SELECT 4 Yes SELECT 5 Edit the phone number if necessary 24 digits max SAVE OFF Adding call blocked numbers manually 1 MENU 2 1 7 2 Block a single number SELECT 3 MENU Add SELECT 4 Enter the phone number 24 digits max SAVE OFF ...

Page 87: ...ENU Add SELECT 4 Enter the desired number 2 8 digits SAVE OFF Blocking incoming calls that have no phone number You can block calls when no phone number is provided such as private callers or out of area calls 1 MENU 2 1 7 2 Block unknown CID SELECT 3 Select the desired setting SAVE OFF ...

Page 88: ...s from blocked phone numbers No The first ring is muted for all calls If this setting is selected the unit will never ring for calls from blocked phone numbers 1 MENU 2 1 7 2 One ring for blocked call SELECT 3 Select the desired setting SAVE OFF Viewing editing erasing call block numbers 1 MENU 2 1 7 2 Block a single number or Block range of numbers SELECT 3 Select the desired entry ...

Page 89: ... OFF To erase a number ERASE Yes SELECT OFF Note When editing press the desired dial key to add digits and press CLEAR to erase digits Erasing all call block numbers 1 MENU 2 1 7 2 Block a single number or Block range of numbers SELECT 3 MENU Erase all SELECT 4 Yes SELECT 5 Yes SELECT OFF ...

Page 90: ...to the phonebook and assign each phonebook entry to the desired group page 90 Important All entries can be shared by any registered handset Adding phonebook entries 1 MENU 2 Add new entry SELECT 3 Enter the party s name OK 4 Enter the party s phone number OK 5 Select the desired group SELECT 2 times OFF ...

Page 91: ...characters Press the dial key that corresponds to the desired character Press repeatedly to scroll through the available characters The following operations are also available Key Operation Switch between the uppercase and lowercase A a Move the cursor CLEAR Erase the character or number To erase all press and hold it ...

Page 92: ... the character is fixed and the cursor moves to the next space Storing a redial list number to the phonebook Phone numbers of up to 24 digits can be stored in the phonebook 1 REDIAL 2 Select the desired entry SAVE 3 To store the name continue from step 3 Editing entries page 96 Note The name stored in the phonebook will be reflected in the redial list after you make a call using that phonebook ent...

Page 93: ...ebook SELECT Go to step 4 3 Save phonebook SELECT 4 Continue from step 3 Editing entries page 96 Groups Groups can help you find entries in the phonebook quickly and easily You can change the names of groups assigned for phonebook entries Friends Family etc By assigning different ringer tones for different groups of callers you can identify who is calling ringer ID if you have subscribed to Caller...

Page 94: ... desired group SELECT 4 To change group names Group name SELECT Edit the name 10 characters max To set group ringer tone Select the current setting of the group ringer tone SELECT Select the desired ringer tone If you select one of the ringers Ringer 1 to Ringer 5 select the desired frequency Frequency 1 to Frequency 6 5 SAVE OFF ...

Page 95: ...elect the desired entry To search by first character 1 Press the dial key 0 to 9 or which contains the character you are searching for 2 Scroll through the phonebook if necessary To search by group 1 GROUP 2 Select the desired group SELECT 3 Scroll through the phonebook if necessary 3 TALK ...

Page 96: ... Edit SELECT 3 Edit the name if necessary OK 4 Edit the phone number if necessary OK 5 Select the desired group page 93 SELECT 2 times OFF Erasing entries Erasing an entry 1 Find the desired entry page 95 2 MENU Erase SELECT 3 Yes SELECT OFF Erasing all entries 1 MENU ...

Page 97: ...ple to dial a calling card access number or bank account PIN that you have stored in the phonebook without having to dial manually 1 During an outside call press 2 Select the desired entry 3 Press CALL to dial the number Note When storing a calling card access number and your PIN in the phonebook as one phonebook entry press Pause to add pauses after the number and PIN as necessary page 69 ...

Page 98: ...Memory dial For easy dialing you can assign a phone number to each dial key 1 to 9 on the handset All memory dial entries can be used by any handset Phone numbers assigned to dial keys 1 to 3 on the handset are also assigned to the base unit s memory dial keys M1 M2 and M3 Adding phone numbers to memory dial keys By entering phone numbers 1 Press and hold the desired memory dial key 1 to 9 ADD 2 M...

Page 99: ... dial key 1 to 9 ADD 2 Phonebook SELECT 3 Select the desired entry SAVE OFF Note If you edit a phonebook entry which is assigned to a memory dial key the edited entry does not transfer to the memory dial key Editing an entry 1 Press and hold the desired memory dial key 1 to 9 MENU 2 Edit SELECT 3 Edit the name if necessary OK ...

Page 100: ...ng a call using the handset 1 Press and hold the desired memory dial key 1 to 9 2 To make a call press TALK Confirming an entry Making a call using the base unit If the talking keypad and phonebook feature is set to High or Low you can confirm the entry that is assigned to a memory dial key before calling that entry page 58 Set the talking keypad and phonebook to High or Low first page 58 ...

Page 101: ... To confirm an entry press the desired memory dial key M1 to M3 The unit announces the name or phone number of the entry To make a call press and hold the desired memory dial key M1 to M3 The speakerphone turns on ...

Page 102: ...splay menus 1 MENU 2 Press or to select the desired main menu SELECT 3 Press or to select the desired item from the next sub menus SELECT 4 Press or to select the desired setting SAVE Using the direct command code 1 MENU Enter the desired code Example Press MENU 1 0 1 2 Select the desired setting SAVE ...

Page 103: ...ollowing table indicates the reference page number Display menu order and sub menu may vary depending on your model Display menu tree and direct command code table Main menu Phonebook Operation Code Code Viewing the phonebook entry 280 95 Main menu Caller list Operation Code Code Viewing the caller list 213 132 ...

Page 104: ...device Sub menu 1 Sub menu 2 Settings Code Play new message 323 149 Play all messages 324 149 Erase all message 1 325 140 Greeting Record greeting 1 302 137 Check greeting 303 138 Pre recorded 1 Reset to pre recorded greeting 304 138 ...

Page 105: ...ing call On Off On Off 338 144 Outgoing call Notification to Outgoing call Remote code Activate Inactivate Base unit beep On Off 339 144 Settings Ring count 1 Toll saver 2 7 rings 4 rings 211 154 Recording time 1 3 min 1 min Greeting only 2 305 155 Remote code 1 111 306 150 ...

Page 106: ...ll Handset On Off 310 154 Screen call Base unit 1 On Off 310 Answer on 1 327 135 Answer off 1 328 135 Main menu Voicemail access Operation Code Code Listening to voicemail messages 330 160 Main menu Intercom Operation Code Code Paging the desired unit 274 80 ...

Page 107: ...e Sub menu 1 Sub menu 2 Settings Code Date and time 1 101 47 Memo alarm Alarm1 3 Off Once Daily Weekly 702 121 Time adjustment 1 3 Caller ID auto Manual 226 Main menu Memory dial Operation Code Code Viewing the memory dial entry 261 98 ...

Page 108: ...s Sub menu 1 Sub menu 2 Settings Code Ring adjustment Ringer volume Incoming Handset Off 6 6 160 Ringer volume incoming Base unit 1 Off 10 1 160 Intercom ringer volume Handset 1 6 6 175 Intercom ringer volume Base unit 1 1 10 1 175 ...

Page 109: ... Code Ringer tone Incoming Handset 4 5 6 Ringer 1 161 Ringer tone Incoming Base unit 1 4 6 Ringer 1 161 Intercom ringer tone Handset 4 5 6 Ringer 3 163 Intercom ringer tone Base unit 1 4 6 Ringer 3 163 Silent mode Handset On Off On Off 238 124 ...

Page 110: ...ub menu 1 Sub menu 2 Settings Code Start End 11 00 PM 06 00 AM 237 125 Select group Group 1 9 241 125 Silent mode Base unit 1 On Off On Off 238 124 Start End 11 00 PM 06 00 AM 237 125 Select group Group 1 9 241 125 ...

Page 111: ...ings Talking dial Handset Off Low High 750 58 Talking dial Base unit 1 Off Low High 750 Talking caller ID Handset On Off 162 131 Talking caller ID Base unit 1 On Off 162 Auto boost On Off 782 55 Boost speech On Off 783 111 Key tone Handset Off Low High 165 60 ...

Page 112: ...h 165 Set date time Date and time 1 101 47 Memo alarm Alarm 1 3 Off Once Daily Weekly 720 121 Time adjustment 1 3 Caller ID auto Manual 226 Key detector settings 7 1 Add new device for Detector1 8 Change name 1 Detector1 6561 Detector2 9 6562 9 Detector3 9 6563 9 Detector4 9 6564 9 ...

Page 113: ...ode 2 Add new device for Detector2 3 Add new device for Detector3 4 Add new device for Detector 4 Registration 6571 6572 9 6573 9 6574 9 Deregistrati on 6581 6582 9 6583 9 6584 9 Call block 1 Block a single number 217 85 Block range of numbers 85 ...

Page 114: ...nknown CID CID Caller ID Block Unblock 240 85 One ring for blocked call Yes No 173 88 Memory dial 261 98 Record greeting 1 302 137 Voicemail Save VM access 1 VM Voicemail 331 158 VM Tone detect 1 On Off 332 159 LCD contrast Display contrast Level 1 4 2 145 ...

Page 115: ...Sub menu 2 Settings Code Handset name 104 126 Display name On Off 105 127 Message indicator Handset Incoming call On Off 278 61 Handset New message On Off Handset New VM On Off Handset Missed call On Off Handset Alarm On Off ...

Page 116: ...e unit 1 Incoming call On Off 278 Base unit 1 New message On Off Base unit 1 New VM On Off Base unit 1 Missed call On Off Caller ID edit Caller ID number auto edit On Off 214 133 Auto talk 10 On Off 200 69 Set tel line Set dial mode 1 Tone Pulse 120 49 ...

Page 117: ...tings Code Set flash time 1 11 80 ms 90 ms 100 ms 110 ms 160 ms 200 ms 250 ms 300 ms 400 ms 600 ms 700 ms 900 ms 121 74 Set line mode 1 12 A B 122 Call sharing 1 On Off 194 77 Registration Register handset 130 127 Deregistrati on 2 131 128 ...

Page 118: ...Code Handset type Handset Neckloop with Mic Neckloop w o Mic 786 66 Change language Display English Español 110 46 Announcem ent 1 English Español 112 47 Main menu Customer support Operation Code Code Displaying customer support Web address 680 ...

Page 119: ...lay menus It is only available in direct command code 3 This feature allows the unit to automatically adjust the date and time each time caller information including date and time is received To turn this feature on select Caller ID auto To turn this feature off select Manual Caller ID subscribers only To use this feature set the date and time first page 47 4 If you subscribe to a distinctive ring...

Page 120: ...Detector1 9 If you register 2 or more key detectors 10 If you subscribe to a Caller ID service and want to view the caller s information after lifting up the handset to answer a call turn off this feature 11 The flash time depends on your telephone exchange or host PBX Contact your PBX supplier if necessary The setting should stay at 700 ms unless pressing FLASH fails to pick up the waiting call 1...

Page 121: ...te alarms for each handset Each alarm can be set to sound once daily or weekly When an alarm sounds the message indicator flashes rapidly if the handset message indicator s Alarm setting is enabled page 61 Important Make sure the unit s date and time setting is correct page 47 1 MENU 7 2 0 2 Select the desired alarm SELECT 3 Select the desired alarm option SELECT Off Turns alarm off Go to step 10 ...

Page 122: ...sounds weekly at the set time s 4 Proceed with the operation according to your selection in step 3 Once Enter the desired month and date OK Weekly Select the desired day of the week and press SELECT OK 5 Set the desired time 6 Select AM or PM OK 7 Enter a text memo 10 characters max OK 8 Select the desired alarm tone SELECT ...

Page 123: ...rcom calls 9 Select the desired snooze setting SAVE 10 SELECT OFF Note Press STOP to stop the alarm completely When the handset is in use the alarm will not sound until the handset is in standby mode Press any dial key or SNOOZE to stop the sound but keep the snooze function activated If you want to make an outside call when the snooze function is activated please stop the snooze function before m...

Page 124: ... can be set for each unit Using the phonebook s group feature page 93 you can also select groups of callers whose calls override silent mode and ring the unit Caller ID subscribers only Important Make sure the unit s date and time setting is correct page 47 If you have set the alarm the alarm sounds even if the silent mode is turned on Turning silent mode on off 1 For handset MENU 2 3 8 For base u...

Page 125: ...he desired hour and minute you wish to end this feature 6 Select AM or PM 7 SAVE OFF Changing the start and end time 1 For handset MENU 2 3 7 For base unit using a handset MENU 2 3 7 2 Continue from step 3 Turning silent mode on off page 124 Selecting groups to bypass silent mode 1 For handset MENU 2 4 1 For base unit using a handset MENU 2 4 1 ...

Page 126: ... OFF Other programming Changing the handset name The default handset name is Handset 1 to Handset 6 You can customize the name of each handset Bob Kitchen etc This is useful when you make intercom calls between handsets To display the handset name in standby mode turn on the handset name display feature page 127 1 MENU 1 0 4 2 Enter the desired name 10 characters max SAVE OFF ...

Page 127: ...setting SAVE OFF Registering a unit Operating additional units Additional handsets Up to 6 handsets can be registered to the base unit Important See page 10 for information on the available model Registering a handset to the base unit The supplied handset and base unit are pre registered If for some reason the handset is not registered to the base unit re register the handset ...

Page 128: ...tep 3 Handset Press OK then wait until a long beep sounds Deregistering a handset A handset can cancel its own registration to the base unit or other handsets registered to the same base unit This allows the handset to end its wireless connection with the system 1 MENU 1 3 1 All handsets registered to the base unit are displayed 2 Select the handset you want to cancel SELECT 3 Yes SELECT OFF ...

Page 129: ...e call is being received the caller information is displayed Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest If the unit cannot receive caller information the following is displayed Out of area The caller dials from an area which does not provide a Caller ID service Private caller The caller requests not to send caller information Lon...

Page 130: ...he handset or base unit message indicator s Missed call setting is enabled page 61 Note Even when there are unviewed missed calls Missed call disappears from the standby display if the following operation is performed by one of the units A handset is replaced on the base unit or charger Pressing OFF on a handset Phonebook name display When caller information is received and it matches a phone numb...

Page 131: ...nounce the caller s name or phone number received from your phone service provider following every ring Name pronunciation may vary This feature may not pronounce all names correctly Caller ID service has a limit of how many characters can be displayed If the caller s name is too long the unit may not be able to display or announce the entire name Phonebook name announcement When caller informatio...

Page 132: ... 1 CID 2 Press to search from the most recent call or to search from the oldest call 3 To call back press TALK To exit press OFF Note If the entry has already been viewed or answered is displayed Editing a caller s phone number You can edit a phone number in the caller list by removing its area code and or the long distance code 1 1 CID ...

Page 133: ... The next time someone calls from the same area code caller information is customized by the unit as follows When the call is being received the Caller ID number is displayed in the same format as the edited number After the call has ended the caller s phone number is displayed in the same format as the edited number when reviewed from the caller list For example you can use this feature to set th...

Page 134: ...s from that caller s area code are edited automatically This feature can be set for each unit page 116 The default setting is On Note Phone numbers from the 4 most recently edited area codes are automatically edited Erasing selected caller information 1 CID 2 Select the desired entry 3 ERASE Yes SELECT OFF Erasing all caller information 1 CID 2 ERASE Yes SELECT OFF ...

Page 135: ...sage but not to record caller messages by selecting Greeting only as the recording time setting page 156 Important Make sure the unit s date and time setting is correct page 47 Memory capacity including your greeting message The total recording capacity is about 17 minutes A maximum of 64 messages can be recorded Note When message memory becomes full Messages full is shown on the handset display ...

Page 136: ...tically switches to another pre recorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off Base unit Press ANSWER ON OFF to turn on off the answering system Handset 1 To turn on MENU 3 2 7 To turn off MENU 3 2 8 2 OFF ...

Page 137: ...ys the total number of messages old and new Greeting message When the unit answers a call a greeting message is played to callers You can use either your own greeting message a pre recorded greeting message Recording your greeting message 1 MENU 3 0 2 2 Yes SELECT 3 After a beep sounds hold the handset about 20 cm 8 inches away and speak clearly into the microphone 2 minutes max ...

Page 138: ...ded greeting asking callers to leave a message If the message recording time page 156 is set to Greeting only callers messages are not recorded and the unit plays a different pre recorded greeting message asking callers to call again Resetting to a pre recorded greeting message Use this procedure to erase your greeting message and use a pre recorded one 1 MENU 3 0 4 2 YES OFF Playing back the gree...

Page 139: ... messages have been recorded The new message play indicator on the base unit flashes The message indicator on the base unit flashes slowly if the base unit message indicator s New message setting is enabled page 61 Press PLAY During playback the new message play indicator on the base unit lights If new messages have been recorded the base unit plays back new messages If there are no new messages t...

Page 140: ...playing message 1 If pressed within the first 5 seconds of a message the previous message is played Erasing all messages Press ERASE MUTE 2 times while the unit is not in use Using the handset When new messages have been recorded New message is displayed The message indicator on the handset flashes slowly if the handset message indicator s New message setting is enabled page 61 ...

Page 141: ...switch to the receiver press You can also use the PLAY soft key if displayed to play new messages Operating the answering system MENU Answering device SELECT Key Operation or Adjust the receiver speaker volume during playback 1 or Repeat message during playback 1 2 or Skip message during playback 3 Enter the Settings menu ...

Page 142: ...8 Turn answering system on PAUSE Pause message 2 9 or STOP Stop recording Stop playback 0 Turn answering system off 4 3 Erase currently playing message 5 Erase all messages 6 Reset to a pre recorded greeting message 1 If pressed within the first 5 seconds of a message the previous message is played 2 To resume playback ...

Page 143: ...aller ID subscribers only 1 Press PAUSE during playback 2 Call back SELECT Editing the number before calling back 1 Press PAUSE during playback 2 Edit Call SELECT 3 Press EDIT repeatedly until the phone number is shown in the desired format page 132 TALK Erasing all messages 1 MENU 3 2 5 2 Yes SELECT OFF ...

Page 144: ...ages if the Base unit beep setting is turned on The default setting is Off 1 MENU 3 3 9 2 Select the desired setting SAVE OFF New message alert by a call This feature allows you to receive a notification by phone when new messages are recorded The base unit calls a phone number you specify You can then operate the answering system remotely to listen to the new message To use this feature you must ...

Page 145: ...ge 149 Important A new message alert is stopped 1 minute after the unit starts to call The unit will not retry the call even if the call is not answered Storing a phone number to which the unit makes an alert call From the phonebook 1 MENU 3 3 8 2 Notification to SELECT ADD 3 Phonebook SELECT 4 Select the desired phonebook entry SAVE OFF ...

Page 146: ...Notification to SELECT ADD 3 Manual SELECT 4 Enter the desired name 16 characters max OK 5 Enter the desired number 24 digits max OK SELECT OFF Turning on off the new message alert setting 1 MENU 3 3 8 2 On Off SELECT 3 Select the desired setting SAVE OFF ...

Page 147: ...3 MENU Edit SELECT 4 Edit the name if necessary 16 characters max OK 5 Edit the phone number if necessary 24 digits max OK SELECT OFF Erasing the set phone number 1 MENU 3 3 8 2 Notification to SELECT 3 MENU Erase SELECT 4 Yes SELECT OFF The new message alert setting is turned off ...

Page 148: ...essage alert call This is so that unauthorized parties cannot listen to your messages The default setting is Inactivate Inactivate You can listen to the message by pressing 4 to play new messages without entering the remote access code Activate You must enter your remote access code and then press 4 to play new message 1 MENU 3 3 8 2 Remote code SELECT 3 Select the desired setting SAVE OFF ...

Page 149: ...ing the announcement When the remote access code is set to Activate 1 Enter the remote access code page 150 during the announcement 2 Press 4 to play the new message Note Within 10 seconds after listening to new messages you can press 9 during the call to turn off the new message alert by a call feature Even if the unit makes a new message alert call the handset redial list does not show the recor...

Page 150: ...l keys to perform different operations Remote access code A 3 digit remote access code must be entered when operating the answering system remotely This code prevents unauthorized parties from listening to your messages remotely The default setting is 111 Important To prevent unauthorized access to this product we recommend that you regularly change the remote code 1 MENU 3 0 6 2 Enter the desired...

Page 151: ...e 2 After the greeting message starts enter your remote access code 3 Follow the voice guidance prompts as necessary or control the unit using remote commands page 152 4 When finished hang up Voice guidance When the English voice guidance is selected During remote operation the unit s voice guidance starts and prompts you to press 1 to perform a specific operation or press 2 to listen to more avai...

Page 152: ... dial keys within 10 seconds after a voice guidance prompt the unit disconnects your call Remote commands You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you Key Operations 1 Repeat message during playback 1 2 Skip message during playback 4 Play new messages 5 Play all messages 9 Stop playback 2 Start voice guidance 3 ...

Page 153: ... played 2 For English voice guidance only 3 For Spanish voice guidance only Turning on the answering system remotely 1 Dial your phone number from a touch tone phone 2 Let the phone ring 15 times A long beep is heard 3 Enter your remote access code within 10 seconds after the long beep The greeting message is played back You can either hang up or enter your remote access code again and begin remot...

Page 154: ...he call by pressing TALK on the handset or on the base unit Call screening can be set for each unit The default setting is On 1 For handset MENU 3 1 0 For base unit using a handset MENU 3 1 0 2 Select the desired setting SAVE OFF Number of rings before the unit answers a call You can change the number of times the phone rings Ring count before the unit answers calls You can select 2 to 7 rings or ...

Page 155: ...call your phone from outside to listen to new messages page 151 you know that there are no new messages when the phone rings for the 3rd time You can then hang up without being charged for the call 1 MENU 211 2 Select the desired setting SAVE OFF Caller s recording time You can change the maximum message recording time allowed for each caller The default setting is 3 min 1 MENU 3 0 5 2 Select the ...

Page 156: ...essages Select Greeting only in step 2 on Caller s recording time page 156 Note When you select Greeting only If you do not record your own message the unit will play the pre recorded greeting only message asking callers to call again later If you use your own message record the greeting only message asking callers to call again later page 137 ...

Page 157: ...ecorded on the phone company system and not on the unit s answering system To use the voicemail service rather than the unit s answering system turn off the answering system page 136 If you have unit s answering system set to on and also the voicemail enabled the system with least amount of rings will record the message first Example If the unit s answering system is set to 4 rings page 154 and th...

Page 158: ...ssages you must dial your phone service provider s voicemail access number Once you have stored your voicemail access number you can dial it automatically page 160 1 MENU 3 3 1 2 Enter your access number 24 digits max SAVE OFF Note When storing your voicemail access number and your mailbox password press Pause to add pauses page 69 between the access number and the password as necessary Contact yo...

Page 159: ...r sends special signals sometimes called voicemail tones or stutter tones to the unit to let you know you have new voicemail messages If you hear a series of dial tones followed by a continuous dial tone after you press TALK on the handset or press on the base unit you have new voicemail messages Soon after you hang up a call or after the phone stops ringing your unit checks the phone line to see ...

Page 160: ...d contact your phone service provider Turning VM tone detection on off The default setting is On 1 MENU 3 3 2 2 Select the desired setting SAVE OFF Listening to voicemail messages When new messages have been recorded Voicemail msg via phone co is displayed if message indication service is available The message indicator flashes slowly if the handset or base unit message indicator s New VM setting ...

Page 161: ...tructions 3 When finished hang up Note You can also use the ACCESS soft key if displayed to play new voicemail messages If the handset still indicates there are new messages even after you have listened to all new messages turn it off by pressing and holding until the handset beeps ...

Page 162: ... enough to support the weight of the unit 1 Lead the AC adaptor cord and telephone line cord through the hole in the wall mounting adaptor in the direction of the arrow 2 Tuck the telephone line cord inside the wall mounting adaptor 1 Connect the AC adaptor cord and telephone line cord 2 ...

Page 163: ...163 P a g e A AC adaptor cord 3 Insert the hooks on the wall mounting adaptor into holes A and B on the base unit ...

Page 164: ...164 P a g e 4 Adjust the adaptor to hold the base unit then push it in the direction of the arrow until it clicks into place ...

Page 165: ... P a g e 5 Mount the unit on a wall then slide down to secure in place A AC adaptor cord This product is compliant with the following wall phone plate sizes 2 types B 2 83 mm 3 1 4 inches C 102 mm 4 inches ...

Page 166: ...166 P a g e Fit the slots of the unit onto the corresponding wall phone plate tabs for D and E respectively ...

Page 167: ...167 P a g e To remove the wall mounting adaptor While pushing down the release levers 1 remove the adaptor 2 ...

Page 168: ... page 158 Busy The called unit is in use Other units are in use and the system is busy Try again later The handset you are using is too far from the base unit Move closer and try again Check tel line The supplied telephone line cord has not been connected yet or not connected properly Check the connections page 27 Error Recording was too short Try again ...

Page 169: ...7 Main unit no power or No link Reconnect base AC adaptor Confirm the base unit s AC adaptor is connected to the unit and the power outlet correctly The handset has lost communication with the base unit Move closer to the base unit and try again Unplug the base unit s AC adaptor to reset the unit Reconnect the adaptor and try again The handset s registration may have been canceled Re register the ...

Page 170: ...cribe to a Caller ID service Once you receive caller information after subscribing to a Caller ID service this message will not be displayed Use rechargeable battery A wrong type of battery such as alkaline or manganese was inserted Use only the rechargeable Ni MH batteries noted on page 9 19 ...

Page 171: ... again If the base unit batteries for power backup are installed remove the batteries from the base unit and then insert them into the base unit again General use Problem Cause solution The handset does not turn on even after installing charged batteries Place the handset on the base unit or charger to turn on the handset The unit does not work Make sure the batteries are installed correctly page ...

Page 172: ...e 127 I cannot hear a dial tone The base unit s AC adaptor or telephone line cord is not connected Check the connections Disconnect the base unit from the telephone line and connect the line to a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not operate properly contact your phone service pro...

Page 173: ...en to the new voicemail messages page 149 The base unit beeps New messages have been recorded Listen to the new messages page 149 The unit does not work during a power failure The batteries inserted in the base unit are depleted You can insert 2 alkaline batteries into the base unit to provide backup power Remove the alkaline batteries and reinsert the rechargeable batteries when power is restored...

Page 174: ...ames or phone numbers when I search the phonebook caller list etc The default setting for the talking keypad and phonebook feature is Off Change the setting page 58 Other units are in use and the system is busy Try again later The announcement is in a language I cannot understand Change the voice announcement language page 47 The announcement is too low to be Change the talking keypad and phoneboo...

Page 175: ...nnot hear your voice The headset type is set to Headset or Neckloop with Mic Select Neckloop w o Mic page 66 When using a headset the other party says that your voice is very quiet or sounds far away The headset type is set to Neckloop w o Mic Select Headset page 66 When using a neckloop with a built in microphone the other party says The headset type is set to Neckloop w o Mic Select Neckloop wit...

Page 176: ...nu list Problem Cause solution The display is in a language I cannot read Change the display language page 46 I cannot register a handset to a base unit The maximum number of handsets 6 is already registered to the base unit Cancel unused handset registrations from the base unit page 128 ...

Page 177: ... Battery charge is low Fully charge the batteries page 28 I fully charged the batteries but still flashes is displayed or the operating time seems to be shorter Clean the battery ends and the charge contacts with a dry cloth and charge again It is time to replace the batteries page 31 ...

Page 178: ... registered to the base unit Register it page 127 Noise is heard sound cuts in and out You are using the handset or base unit in an area with high electrical interference Re position the base unit and use the handset away from sources of interference Move closer to the base unit If you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jac...

Page 179: ...it off page 124 The ringer volume is turned off by pressing and holding 0 Press and hold 0 again to turn it on page 72 The base unit does not ring The ringer volume is turned off Adjust the ringer volume page 71 108 Silent mode is turned on Turn it off page 124 The ringer volume is turned off by pressing RINGER OFF Press RINGER OFF again to turn it on page 71 ...

Page 180: ...ging You cannot use voice paging if other units are in use Voice paging is not available when a range extender KX TGA405 is registered to the base unit Caller ID Talking Caller ID Problem Cause solution Caller information is not displayed You must subscribe to Caller ID service Contact your phone service provider for details If your unit is connected to any additional telephone equipment such as a...

Page 181: ...SL provider for details The name display service may not be available in some areas Contact your phone service provider for details Other telephone equipment may be interfering with this unit Disconnect the other equipment and try again Caller information is displayed or announced late Depending on your phone service provider the unit may display or announce the caller s information at the 2nd rin...

Page 182: ...the answering system is set to 2 rings or Toll saver Select a different setting page 154 If the base unit and another handset are having an intercom call your handset does not announce caller information The caller list incoming phone numbers are not edited automatically The Caller ID number auto edit feature is turned off Turn it on and try again page 116 You need to call back the edited number t...

Page 183: ...on from incoming Caller ID changes the time Set the time adjustment to Manual off page 47 The 2nd caller s information is not displayed during an outside call In order to use Caller ID call waiting or Call Waiting Caller ID CWID you must first contact your phone service provider and subscribe to the desired service After subscribing you may need to contact your phone service provider again to acti...

Page 184: ...rding time is set to Greeting only Change the setting page 156 Your phone service provider s voicemail service may be answering your calls before the unit s answering system can answer your calls Change the unit s number of rings setting page 154 to a lower value or contact your phone service provider The answering system will not answer incoming calls while the other devices such as handsets are ...

Page 185: ... the wrong remote access code If you have forgotten your remote access code enter the remote access code setting to check your current code page 150 The answering system is turned off Turn it on page 153 The unit does not emit the specified number of rings If the first ring is turned off No page 38 the number of rings decreases by 1 from the specified number of rings ...

Page 186: ...sage for you Typically you can remove this notification from the display by listening to the message To listen to the message dial the voicemail number provided by your phone service provider for most cases this will be your own phone number and follow the voice instructions Depending on your phone service provider you may need to remove all messages from your voice mailbox to remove the notificat...

Page 187: ... the batteries from the base unit and handset and leave to dry for at least 3 days After the handset base unit are completely dry reconnect the AC adaptor and telephone line cord Insert the batteries and charge fully before use If the unit does not work properly contact an authorized service center Caution To avoid permanent damage do not use a microwave oven to speed up the drying process ...

Page 188: ...1B A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with the product It is designed to be connected to a compatible modular jack that is also compliant The REN is used to determine the number of devices that may be...

Page 189: ...iscontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this ha...

Page 190: ...t does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68 316 When you hold the phone to your ear noise might be heard in your Hearing Aid Some Hearing Aids are not adequately shielded from external RF radio frequenc...

Page 191: ... evenings This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Privacy of communications may not be ensured when using this phone CAUTION Any changes or modifications not expressly appro...

Page 192: ...ions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorie...

Page 193: ...s will often reduce or eliminate interference FCC RF Exposure Warning This product complies with FCC radiation exposure limits set forth for an uncontrolled environment To comply with FCC RF exposure requirements the base unit must be installed and operated 20 cm 8 inches or more between the product and all person s body This product may not be collocated or operated in conjunction with any other ...

Page 194: ...inside the battery compartment or on the bottom of the units Compliance with TIA 1083 standard Telephone handsets identified with this logo have reduced noise and interference when used with T Coil equipped hearing aids and cochlear implants ...

Page 195: ...andsets on the chargers during use of the charge only mode To activate the charge only mode 1 Press ANSWER ON OFF to turn on the answering system Make sure the message counter turns on 2 Disconnect the telephone line cord the AC adaptor plug and remove the batteries from the base unit 3 Press and hold and ERASE at the same time then insert the AC adaptor plug to the base unit Keep on pressing thes...

Page 196: ...rted to be charged Note If the message counter is still on when you release the keys the base unit is not in the charging only mode Repeat from step 1 To deactivate the charge only mode Press any key 24 hours passed after activating the charge only mode ...

Page 197: ... products Accessories Parts for your Camera Phone A V products TV Computers Networking Personal Care Home Appliances Headphones Batteries Backup Chargers more Customer Services Directory For Product Information Operating Assistance Parts Owner s Manuals Dealer and Service info go to http shop panasonic com support For the hearing or speech impaired TTY 1 877 833 8855 As of June 2015 ...

Page 198: ...hart below which starts with the date of original purchase warranty period at its option either a repair your product with new or refurbished parts b replace it with a new or a refurbished equivalent value product or c refund your purchase price The decision to repair replace or refund will be made by the warrantor Product or Part Name Parts Labor Telephone One 1 Year One 1 Year During the Labor w...

Page 199: ...r quick repair status visit our Web Site at http shop panasonic com support When shipping the unit carefully pack include all supplied accessories listed in the Owner s Manual and send it prepaid adequately insured and packed well in a carton box When shipping Lithium Ion batteries please visit our Web Site at http shop panasonic com support as Panasonic is committed to providing the most up to da...

Page 200: ...and DOES NOT COVER normal wear and tear or cosmetic damage The warranty ALSO DOES NOT COVER damages which occurred in shipment or failures which are caused by products not supplied by the warrantor or failures which result from accidents misuse abuse neglect mishandling misapplication alteration faulty installation set up adjustments misadjustment of consumer controls improper maintenance power li...

Page 201: ...ENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY As examples this excludes damages for lost time travel to and from the servicer loss of or damage to media or images data or other memory or recorded content The items listed are not exclusive but for illustration only ALL EXPRESS AND IMPLIED WARRANTIES INCLUDING THE WARRANTY OF MERCHANTABILITY ARE ...

Page 202: ... also have other rights which vary from state to state If a problem with this product develops during or after the warranty period you may contact your dealer or Service Center If the problem is not handled to your satisfaction then write to Consumer Affairs Department Panasonic Corporation of North America 661 Independence Pkwy Chesapeake VA 23320 PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS L...

Page 203: ...7 Call waiting 74 Call Waiting Caller ID 74 Caller ID number auto edit 133 Caller ID Service 129 Caller list 132 Caller list edit 132 Chain dial 97 CID Caller ID 132 Conference calls 77 Contrast 114 Control type 41 Customer support 118 D Date and time 47 Deregistration 128 Dialing mode 49 direct command code 102 E Eco mode 38 Erasing messages 140 Error messages 168 F Flash 74 G Greeting message 13...

Page 204: ... Missed calls 130 Mute 73 N Name 126 Neckloop 65 new message alerting 144 Noise reduction 76 Number of rings 154 O One ring for blocked call 88 Outside call Base unit 79 Outside call Handset 78 P Pause 69 Phonebook 90 Power failure power backup operation 33 R Receiver 68 Recording time 155 Redialing 67 Registration 127 Remote access code 150 Remote operation 150 Ring count 154 Ringer for intercom ...

Page 205: ...ode 124 Sound enhancer 76 Speaker 39 SP PHONE Speakerphone 40 T Talking Caller ID 131 Talking dial 58 Temporary tone dialing 75 Time adjustment 107 Toll saver 155 Tone control 50 Transferring calls 77 Troubleshooting 171 TTY 197 Turning on off 146 V VM Voicemail 186 Voice announcement language 47 Voice paging 78 Voicemail 157 W Wall mounting 162 ...

Page 206: ...adaptor and reinsert batteries into base unit 3 Check if telephone line cord is connected 4 Use rechargeable Ni MH batteries Alkaline Manganese Ni Cd batteries CANNOT be used 5 Read troubleshooting page in the Operating Instructions Visit our Web site http shop panasonic com support FAQ and troubleshooting hints are available ...

Page 207: ...epair under warranty Serial No Date of purchase found on the bottom of the base unit Name and address of dealer Attach your purchase receipt here Panasonic Corporation of North America Two Riverfront Plaza Newark NJ 07102 5490 Panasonic Corporation 2016 Printed in Malaysia PNQX7794YA PNQX7794YA PNQX7794YA PT0416YK1027 ...

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Summary of Contents for KX-TGM420

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Panasonic KX-TGM420, Operating Instructions Manual, Page: 168 / 207

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Summary of Contents for KX-TGM420

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