background image

Answering system

The answering system can answer and record
calls for you when you are unavailable to
answer the phone.
You can also set the unit to play a greeting
message but not to record caller messages by
selecting 

Greeting Only

 as the recording

time setting (page 43).

Important:

R

Make sure the unit’s date and time setting
is correct (page 15).

Memory capacity (including your
greeting message)

The total recording capacity is about 30
minutes. A maximum of 64 messages can be
recorded.

Note:

R

When message memory becomes full:

Messages Full

 is shown on the

handset display.

– The ANSWER ON/OFF indicator on the

base unit flashes rapidly if the answering
system is turned on.

 and the total number of new

messages are not displayed on the
handset even if the answering system is
turned on.

– If you use the pre-recorded greeting

message, the unit automatically switches
to another pre-recorded greeting
message asking callers to call again
later.

– If you recorded your own greeting

message, the same message is still
announced to callers even though their
messages are not recorded.

Turning the answering

system on/off

The answering system is preset to on.

Base unit

Press 

M

ANSWER ON/OFF

N

 to turn on/off the

answering system.

Handset

1

To turn on:

M

MENU

N#327

To turn off:

M

MENU

N#328

2

M

OFF

N

Note for base unit and handset:

R

When the answering system is turned on:
– the ANSWER ON/OFF indicator on the

base unit lights up.

 is displayed on the handset.

Greeting message

When the unit answers a call, a greeting
message is played to callers.
You can use either:
– your own greeting message
– a pre-recorded greeting message

Recording your greeting message
1

M

MENU

N#302

2

MbN

Yes

 

a

 

M

OK

N

3

After a beep sounds, hold the handset
about 20 cm away and speak clearly into
the microphone (2 minutes and 30
seconds max.).

4

Press 

M

STOP

N

 to stop recording. 

a

M

OFF

N

Using a pre-recorded greeting
message

The unit provides 2 pre-recorded greeting
messages:
– If you erase or do not record your own

greeting message, the unit plays a
pre-recorded greeting asking callers to
leave a message.

– If the message recording time (page 43)

is set to 

Greeting Only

, callers’

38

Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333

Answering System

KX-TGD62xE(en)_0319_ver023.pdf   38

2018/03/19   10:02:49

Summary of Contents for KX-TGD620 Series

Page 1: ...X TGD623E KX TGD624E Model shown is KX TGD620 Before initial use see Getting Started on page 11 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference KX TGD62xE en _0319_ver023 pdf 1 2018 03 19 10 02 47 ...

Page 2: ...call 17 Intercom 19 Key lock 19 Nuisance Call Block Nuisance Call Block 20 Storing unwanted callers 20 Phonebook Phonebook 22 Speed dial 23 Programming Menu list 25 Alarm 29 Do not disturb mode 30 Baby monitor 31 Other programming 32 Registering a unit 33 Caller ID Service Using Caller ID service 36 Caller list 36 Answering System Answering system 38 Turning the answering system on off 38 Greeting...

Page 3: ...tity KX TGD620 KX TGD622 KX TGD623 KX TGD624 A AC adaptor for base unit PNLV226E0X 1 1 1 1 B Telephone line cord PNJA1191Z for U K 1 1 1 1 C Rechargeable batteries 1 2 4 6 8 D Handset cover 2 1 2 3 4 E Charger PNLC1064ZB 1 2 3 F AC adaptor for charger PNLV233EKX 1 2 3 1 See page 4 for replacement battery information 2 The handset cover comes attached to the handset A B C D E F Helpline Tel No U K ...

Page 4: ...dset optional KX TGDA30E You can expand your phone system by registering optional handsets 6 max to a single base unit R Optional handset is a different design from that of the supplied handsets R You cannot purchase the supplied handset KX TGDA61 separately Note R KX TGDA30E does not have MCALL BLOCKN button For Nuisance Call Block operation page 20 please refer to the Operating Instructions of K...

Page 5: ...ms you should contact your equipment supplier in the first instance Declaration of Conformity R Panasonic Corporation declares that the radio equipment type KX TGD620 series page 3 is in compliance with Directive 2014 53 EU The full text of the EU declaration of conformity is available at the following internet address http www ptc panasonic eu doc Contact to Authorised Representative Panasonic Te...

Page 6: ... Protective bonding earth Stand by power Functional earth ON OFF power push push For indoor use only Caution risk of electric shock For your future reference We recommend keeping a record of the following information to assist with any repair under warranty Serial No Date of purchase found on the bottom of the base unit Name and address of dealer Attach your purchase receipt here 6 Helpline Tel No...

Page 7: ...llow the AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects Operating safeguards R Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners R Do not disassemble the product R Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the telep...

Page 8: ...c shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS For best performance Base unit location avoiding noise The base unit and other compatible P...

Page 9: ...lectrical and electronic products and batteries must not be mixed with general household waste For proper treatment recovery and recycling of old products and batteries please take them to applicable collection points in accordance with your national legislation By disposing of them correctly you will help to save valuable resources and prevent any potential negative effects on human health and th...

Page 10: ...ox 10 mW average power per channel 250 mW max R Power source 100 240 V AC 50 60 Hz R Power consumption Base unit Standby 0 6 W Maximum 2 7 W Charger Standby 0 2 W Maximum 1 8 W R Operating conditions 0 C 40 C 20 80 relative air humidity dry 10 Helpline Tel No U K 0344 844 3899 Ireland 01289 8333 Important Information KX TGD62xE en _0319_ver023 pdf 10 2018 03 19 10 02 48 ...

Page 11: ...nasonic AC adaptor PNLV226E R Use only the supplied telephone line cord n Charger Connect the AC adaptor plug to the unit until you hear a click Connect the AC adaptor to the power outlet 1 2 Note R Use only the supplied Panasonic AC adaptor PNLV233E Battery installation R USE ONLY rechargeable Ni MH batteries AAA R03 size 1 R Do NOT use alkaline manganese Ni Cd batteries R Confirm correct polarit...

Page 12: ...ment we recommend using the Panasonic rechargeable batteries noted on page 4 8 Note for battery charging R It is normal for the handset to feel warm during charging R Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Before cleaning the unit disconnect from power outlets and any telephone line cords Clean more often if the unit is exposed to grea...

Page 13: ... key Navigator keys functions as follows MDN MCN MFN or MEN Scroll through various lists and items VOL Volume MDN or MCN Adjust the receiver or speaker volume while talking MFN W View the phonebook entry MEN REDIAL View the redial list MCN CID Caller ID View the caller list Base unit C D E H I K F B A G J Charge contacts Speaker M N Locator R You can locate a misplaced handset by pressing M N MERA...

Page 14: ...ler messages are not recorded page 43 Item Meaning Battery level Alarm is on page 29 Privacy mode is on page 28 Ringer volume is off page 27 Do not disturb mode is on page 30 Nuisance call blocked 1 page 20 New voicemail message received 2 page 44 Baby monitor is activated The name number displayed next to the icon indicates the monitoring unit page 31 Line in use Someone is using the line IN USE ...

Page 15: ... MOFFN Recording your greeting message You can record your own greeting message instead of using a pre recorded greeting message See page 38 for details 1 MMENUN 302 2 MbN Yes a MOKN 3 Record a greeting message a MSTOPN a MOFFN Other settings Eco mode setting You can select the desired eco mode setting by pressing MECON The following settings are available for eco mode Eco Reduces the base unit tr...

Page 16: ... may not be able to make or receive calls or communicate with the base unit when the following conditions are met Eco mode is set to Eco Plus page 15 Base unit selection is set to Auto page 28 In this case place the handset near the base unit then press MECON and select Eco or Eco Off Repeat for each base unit R When eco mode is active the range of the base unit is reduced in standby mode R If you...

Page 17: ...e phonebook a pause is also needed page 23 Example If you need to dial the line access number 0 when making outside calls with a PBX 1 0 a MDN Pause 2 Dial the phone number a M N Note R A 3 second pause is inserted each time MDN Pause is pressed Answering calls 1 Lift the handset and then press M N or MZN when the unit rings 2 When you finish talking press MOFFN or place the handset on the base un...

Page 18: ...re clarifies the voice of the person you are talking to producing a more natural sounding voice that is easier to hear and understand 1 Press MMENUN while talking 2 MbN Equalizer a MOKN 3 MbN Select the desired setting 4 Press MOKN to exit Note R Depending on the condition and quality of your telephone line this feature may emphasise existing line noise If it becomes difficult to hear turn this fe...

Page 19: ... Answering an intercom call 1 Press M N to answer the page 2 When you finish talking press MOFFN Turning auto intercom on off This feature allows the handset to answer intercom calls automatically when it is called You do not need to press M N When this feature is set to On the monitoring handset for the baby monitor feature page 32 will also answer baby monitor calls automatically The default set...

Page 20: ... a number stored in the call block list such as a toll free phone number prefix or certain area codes Withheld The unit blocks calls that have no phone number However this option may not be available in the following situtions If the caller dials from an area which does not provide a Caller ID service International calls Single phone numbers and ranges of numbers can be stored in the call block li...

Page 21: ...ed entry R After viewing press MOFFN to exit 4 To edit a number MEDITN a Edit the number a MOKN a MOFFN To erase a number MERASEN a MbN Yes a MOKN a MOFFN Note R When editing press the desired dial key to add digits and press MCLEARN to erase digits Erasing all call block numbers 1 MCALL BLOCKN 2 MbN Single Number or Range of Numbers a MOKN 3 MMENUN a MbN Erase All a MOKN 4 MbN Yes a MOKN 5 MbN Ye...

Page 22: ...ds Family etc By assigning different ringer tones for different categories of callers you can identify who is calling category ringer tone if you have subscribed to Caller ID service Changing category names setting category ringer tone 1 MFN W a MMENUN 2 MbN Category a MOKN 3 MbN Select the desired category a MOKN 4 To change category names MbN Category Name a MOKN a Edit the name 10 characters ma...

Page 23: ...mber and PIN as necessary page 17 Speed dial You can assign 1 phone number to each of the dial keys 1 to 9 on the handset Adding phone numbers to speed dial keys n By entering phone numbers 1 Press and hold the desired speed dial key 1 to 9 a MADDN 2 MbN Manual a MOKN 3 Enter the party s name 16 characters max a MOKN 4 Enter the party s phone number 24 digits max a MOKN 2 times a MOFFN n From the ...

Page 24: ...iewing an entry Making a call 1 Press and hold the desired speed dial key 1 to 9 2 To make a call press M N 24 Helpline Tel No U K 0344 844 3899 Ireland 01289 8333 Phonebook KX TGD62xE en _0319_ver023 pdf 24 2018 03 19 10 02 49 ...

Page 25: ...ult settings R In the following table indicates the reference page number R Display menu order and sub menu may vary depending on your model Display the menu tree and direct command code table Main menu Answer System Sub menu 1 Sub menu 2 Settings Code Play New Message 323 39 Play All Message 324 39 Erase All Message 1 325 40 Greeting Record Greeting 1 302 38 Play Greeting 303 39 Default 1 Reset t...

Page 26: ...43 Answer On 1 327 38 Answer Off 1 328 38 Main menu Time Settings Sub menu 1 Sub menu 2 Settings Code Set Date Time 1 101 15 Memo Alarm Alarm1 3 Off Once Daily Weekly 720 29 Time Adjustment 1 3 Caller ID Manual 226 Main menu Intercom Operation Code Paging the desired unit 274 19 26 Helpline Tel No U K 0344 844 3899 Ireland 01289 8333 Programming KX TGD62xE en _0319_ver023 pdf 26 2018 03 19 10 02 4...

Page 27: ...ng 239 30 Do Not Disturb Mode Select Category Category 1 9 241 30 First Ring 1 5 On Off 173 Time Settings Set Date Time 1 101 15 Memo Alarm Alarm1 3 Off Once Daily Weekly 720 29 Time Adjustment 1 3 Caller ID Manual 226 Nuisance Call Block 1 Single Number 217 20 Range of Numbers Withheld On Off 240 21 Speed Dial 261 23 Eco Mode 1 6 Off Eco Eco Plus 725 15 Security 1 6 Normal Enhanced 729 33 Record ...

Page 28: ...msec 110 msec 160 msec 200 msec 250 msec 300 msec 400 msec 600 msec 700 msec 900 msec 121 18 Privacy Mode 1 9 On Off 194 Base Unit PIN 1 0000 132 33 Repeater Mode 1 On Off 138 35 Register Register Handset 130 34 Cancel Register 2 131 34 Select Base Auto 137 34 Cancel Base 2 139 34 Language Display English 110 15 Main menu Baby Monitor Sub menu 1 Sub menu 2 Settings Code On Off On Off 268 31 28 Hel...

Page 29: ... or more by default which depends on your phone service provider 6 This menu is not displayed when repeater mode is set to On 7 If you subscribe to a Caller ID service and want to view the caller s information after lifting up the handset to answer a call turn off this feature 8 The recall flash time depends on your telephone exchange or host PBX Contact your PBX supplier if necessary 9 To prevent...

Page 30: ...eature page 22 you can also select categories of callers whose calls override do not disturb mode and ring the handset Caller ID subscribers only Important R Make sure the unit s date and time setting is correct page 15 R We recommend turning the base unit ringer off page 27 in addition to turning do not disturb mode on R If you have set the alarm the alarm sounds even if do not disturb mode is tu...

Page 31: ... base unit or charger R The monitored handset never rings while it is being monitored If the base unit is placed near the monitored handset we recommend turning off the base unit ringer volume page 27 Setting the baby monitor Perform the setting operation with the handset to be monitored for example the handset placed in a baby s room To monitor with a handset The internal baby monitor feature is ...

Page 32: ...he sensitivity to adjust the sound level needed to trigger the baby monitor feature R This feature cannot be set during a monitoring call 1 Press MMENUN on the handset being monitored 2 MbN Sensitivity Level a MOKN 3 MbN Select the desired setting a MOKN a MOFFN Answering the baby monitor n When monitoring with a handset Press M N to answer calls If you want to respond from the monitoring handset ...

Page 33: ...4 MOKN 5 MbN Select a memory location a MOKN 6 Enter the phone number or area code to be restricted 8 digits max a MOKN a MOFFN Enhancing security for phone calls You can increase the security of phone conversations by setting this feature to Enhanced When Enhanced is selected is displayed The default setting is Normal 1 MMENUN 729 2 MbN Selected the desired setting a MOKN 3 MOFFN Note R If you se...

Page 34: ...N R If you forget your PIN see page 48 Selecting a base unit When Auto is selected the handset automatically uses any available base unit it is registered to When a specific base unit is selected the handset makes and receives calls using that base unit only If the handset is out of range of that base unit no calls can be made 1 MMENUN 137 2 MbN Select the desired base unit number or Auto a MOKN I...

Page 35: ... base unit Note R Please use a repeater that has not yet been registered to another unit If the repeater is registered to another unit deregister it first referring to the Installation Guide for the DECT repeater 1 Base unit Press and hold M N for about 5 seconds 2 DECT repeater Connect the AC adaptor then wait until the indicator and indicator light green 3 Base unit To exit the registration mode...

Page 36: ...Note R Even when there are unviewed missed calls disappears from the standby display if the following operation is performed by one of the registered handsets Being replaced on the base unit or charger Pressing MOFFN Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller...

Page 37: ...rasing all caller information 1 MCN CID 2 MERASEN a MbN Yes a MOKN a MOFFN Helpline Tel No U K 0344 844 3899 Ireland 01289 8333 37 Caller ID Service KX TGD62xE en _0319_ver023 pdf 37 2018 03 19 10 02 49 ...

Page 38: ...callers even though their messages are not recorded Turning the answering system on off The answering system is preset to on Base unit Press MANSWER ON OFFN to turn on off the answering system Handset 1 To turn on MMENUN 327 To turn off MMENUN 328 2 MOFFN Note for base unit and handset R When the answering system is turned on the ANSWER ON OFF indicator on the base unit lights up is displayed on t...

Page 39: ...e message Press and hold M N until the unit plays the desired part of the message R During rewinding the base unit makes a continuous beeping sound Rewinding speed may vary depending on the recorded message R At the beginning of the message the unit plays the message at normal speed Fast forwarding the message Press and hold M N until the unit plays the desired part of the message R During fast fo...

Page 40: ...erting features Audible message alert This feature allows the base unit to beep to inform you of a new message arrival when new messages are recorded The base unit beeps 2 times every minute until you listen to the messages if the Base Unit Beep setting is turned on The default setting is Off 1 MMENUN 339 2 MbN Select the desired setting a MOKN a MOFFN New message alert by a call This feature allo...

Page 41: ...essage alert call This is so that unauthorised parties cannot listen to your messages The default setting is Inactivate Inactivate You can listen to the message by pressing 4 to play new messages without entering the remote access code Activate You must enter your remote access code and then press 4 to play new message 1 MMENUN 338 2 MbN Remote Code a MOKN 3 MbN Select the desired setting a MOKN a...

Page 42: ... and prompts you to press 1 to perform a specific operation or press 2 to listen to more available operations Note R If you do not press any dial keys within 10 seconds after a voice guidance prompt the unit disconnects your call Remote commands You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you Key Operation 1 Repeat message d...

Page 43: ...you call your phone from outside to listen to new messages page 42 you know that there are no new messages when the phone rings for the 3rd time You can then hang up without being charged for the call 1 MMENUN 211 2 MbN Select the desired setting a MOKN a MOFFN Caller s recording time You can change the maximum message recording time allowed for each caller The default setting is 3 Minutes 1 MMENU...

Page 44: ...ew messages turn it off by pressing and holding for 2 seconds Character entry The dial keys are used to enter characters and numbers Each dial key has multiple characters assigned to it The characters that can be entered depend on the character entry mode page 44 Press MFN or MEN to move the cursor left or right Press dial keys to enter characters and numbers Press MCLEARN to erase the character o...

Page 45: ... table z y 1 2 3 4 5 6 7 8 9 Extended 1 character table z y 1 2 3 4 5 6 7 8 9 R The following are used for both uppercase and lowercase Extended 2 character table z y 1 2 3 4 5 6 7 8 9 Helpline Tel No U K 0344 844 3899 Ireland 01289 8333 45 Useful Information KX TGD62xE en _0319_ver023 pdf 45 2018 03 19 10 02 50 ...

Page 46: ...honebook memory is full Erase unwanted entries page 23 R The call block list memory is full Erase unwanted entries page 21 R The maximum number of base units 4 is already registered to the handset Cancel unused base unit registrations from the handset page 34 Use rechargeable battery R A wrong type of battery such as alkaline or manganese was inserted Use only the rechargeable Ni MH batteries note...

Page 47: ...phone line and connect the line to a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not operate properly contact your phone service provider The base unit beeps R New messages have been recorded Listen to the new messages page 39 Menu list Problem Cause solution The display is in a language I ...

Page 48: ... AC adaptor to the base unit R The handset is not registered to the base unit Register it page 34 R Activating eco mode reduces the range of the base unit in standby mode If required turn eco mode off page 15 Noise is heard sound cuts in and out R You are using the handset or base unit in an area with high electrical interference Re position the base unit and use the handset away from sources of i...

Page 49: ...t your phone service provider for details R If your unit is connected to any additional telephone equipment remove and plug the unit directly into the wall jack R If you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details R Other telephone equipment may be interfering with this unit Disconnect...

Page 50: ...ten your remote access code enter the remote access code setting to check your current code page 42 R The answering system is turned off Turn it on page 42 The unit does not emit the specified number of rings R If the first ring is turned off page 27 the number of rings decreases by 1 from the specified number of rings Liquid damage Problem Cause solution Liquid or other form of moisture has enter...

Page 51: ... or to damage occurred during transit to or from the purchaser 4 If at any time during the guarantee period any part or parts of the product are replaced with a part or parts not supplied or approved by us or of an objective quality safe and suitable for the product or the product has been dismantled or repaired by any person not authorised by us we shall have the right to terminate this guarantee...

Page 52: ...racter entry 44 Conference calls 18 Control type 13 D Date and time 15 Direct command code 25 Display Contrast 28 Language 15 Do not disturb mode 30 E Eco mode 15 Equalizer 18 Error messages 46 F First ring 27 H Handset Deregistration 34 Name 32 Registration 34 Hold 17 I Intercom 19 K Key lock 19 Keytones 28 M Making calls 17 Missed calls 36 Mute 18 N Nuisance Call block 20 O OK Key 13 P Pause 17 ...

Page 53: ...53 Notes KX TGD62xE en _0319_ver023 pdf 53 2018 03 19 10 02 50 ...

Page 54: ...54 Notes KX TGD62xE en _0319_ver023 pdf 54 2018 03 19 10 02 50 ...

Page 55: ...55 Notes KX TGD62xE en _0319_ver023 pdf 55 2018 03 19 10 02 50 ...

Page 56: ...uctions If your product is not working properly IMPORTANT If you still have any problems please call the Panasonic DECT Helpline 0344 844 3899 U K 01289 8333 Ireland or contact us through our website www panasonic co uk Sales Department Panasonic House Willoughby Road Bracknell Berkshire RG12 8FP Panasonic Corporation 2018 PNQX8688ZA PNQX8688ZA PNQX8688ZA TT0318LS0 KX TGD62xE en _0319_ver023 pdf 5...

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