General use
Problem
Cause/solution
The handset does not turn
on even after installing
charged batteries.
R
Place the handset on the base unit or charger to turn on the
handset.
The unit does not work.
R
Make sure the batteries are installed correctly (page 9).
R
Fully charge the batteries (page 10).
R
Check the connections (page 9).
R
Unplug the base unit’s AC adaptor to reset the unit and turn off
the handset. Reconnect the adaptor, turn on the handset and
try again.
R
The handset has not been registered to the base unit. Register
the handset (page 40).
The handset display is
blank.
R
The handset is not turned on. Turn the power on (page 13).
I cannot hear a dial tone.
R
Make sure that you are using the supplied telephone line cord.
Your old telephone line cord may have a different wiring
configuration.
R
The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
R
Disconnect the base unit from the telephone line and connect
the line to a known working telephone. If the working
telephone operates properly, contact our service personnel to
have the unit repaired. If the working telephone does not
operate properly, contact your service provider/telephone
company.
I cannot use the intercom
feature.
R
This feature is available between the handsets. Although the
handset displays
“
Intercom
”
, this feature is not available for
single handset models.
Menu list
Problem
Cause/solution
The display is in a
language I cannot read.
R
Change the display language (page 13).
I cannot activate the eco
mode.
R
You cannot set eco mode when you set the repeater mode
“
On
”
. If required, set the repeater mode to
“
Off
”
(page 26).
I cannot register a handset
to a base unit.
R
You entered the wrong PIN. If you forget your PIN, contact an
authorised service centre.
Battery recharge
Problem
Cause/solution
The handset beeps and/or
flashes.
R
Battery charge is low. Fully charge the batteries (page 10).
37
Useful Information
TGC22xAL_OI_(en-en)_0530_ver.002.pdf 37
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