Panasonic KX-TG9321 Page 2 Operating Instructions Manual Download | Manualshive

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Table of Contents

2

Introduction

Model composition . . . . . . . . . . . . . . . 3
Accessory information . . . . . . . . . . . . . 3

Important Information

For your safety  . . . . . . . . . . . . . . . . . . 5
Important safety instructions . . . . . . . . 6
For best performance  . . . . . . . . . . . . . 6
Other information. . . . . . . . . . . . . . . . . 7
Specifications  . . . . . . . . . . . . . . . . . . . 7

Getting Started

Setting up . . . . . . . . . . . . . . . . . . . . . . 8
Note when setting up. . . . . . . . . . . . . 11
Controls . . . . . . . . . . . . . . . . . . . . . . . 12
Display. . . . . . . . . . . . . . . . . . . . . . . . 13
Initial settings. . . . . . . . . . . . . . . . . . . 13

Making/Answering Calls

Making calls. . . . . . . . . . . . . . . . . . . . 15
Answering calls . . . . . . . . . . . . . . . . . 16
Useful features during a call . . . . . . . 16
Using the other line during a call . . . . 18

Phonebook

Handset phonebook . . . . . . . . . . . . . 19
Copying phonebook entries. . . . . . . . 21

Programming

Programmable settings . . . . . . . . . . . 23
Special programming . . . . . . . . . . . . 28
Registering a unit . . . . . . . . . . . . . . . 29

Caller ID Service

Using Caller ID service . . . . . . . . . . . 30
Caller list . . . . . . . . . . . . . . . . . . . . . . 30

Voice Mail Service

Voice mail service . . . . . . . . . . . . . . . 33

Intercom/Locator

Intercom . . . . . . . . . . . . . . . . . . . . . . 35
Handset locator . . . . . . . . . . . . . . . . . 35
Transferring calls . . . . . . . . . . . . . . . . 35
Conference calls . . . . . . . . . . . . . . . . 35

Useful Information

Wall mounting . . . . . . . . . . . . . . . . . . 37
Belt clip . . . . . . . . . . . . . . . . . . . . . . . 38

Error messages  . . . . . . . . . . . . . . . .  39
Troubleshooting . . . . . . . . . . . . . . . .  41
FCC and other information . . . . . . . .  45

Guía Rápida Española

Guía Rápida Española . . . . . . . . . . . 47

Appendix

Customer services . . . . . . . . . . . . . . 51
Warranty (For United States and Puerto
Rico) . . . . . . . . . . . . . . . . . . . . . . . . . 52

Index

Index. . . . . . . . . . . . . . . . . . . . . . . . . 54

TG9321(e).book Page 2 Friday, May 28, 2010 4:34 PM

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Summary of Contents for KX-TG9321

Page 1: ...service offered by your service provider telephone company For assistance visit our Web site http www panasonic com help for customers in the U S A or Puerto Rico Before initial use see Getting Started on page 8 Consulte Guía Rápida Española página 47 Please register your product http www panasonic com prodreg Operating Instructions Expandable Digital Cordless Phone Model shown is KX TG9321 Model ...

Page 2: ...her line during a call 18 Phonebook Handset phonebook 19 Copying phonebook entries 21 Programming Programmable settings 23 Special programming 28 Registering a unit 29 Caller ID Service Using Caller ID service 30 Caller list 30 Voice Mail Service Voice mail service 33 Intercom Locator Intercom 35 Handset locator 35 Transferring calls 35 Conference calls 35 Useful Information Wall mounting 37 Belt ...

Page 3: ...andset Part No Part No Quantity KX TG9321 series KX TG9321 1 KX TG9321 KX TGA939 1 KX TG9322 KX TG9321 KX TGA939 2 No Accessory item Order number Quantity KX TG9321 KX TG9322 1 AC adaptor PQLV219Y 1 2 2 4 wire telephone line cord with green plugs PQJA10088Z 1 1 3 2 wire telephone line cord with transparent plugs PQJA10075Z 1 1 4 Wall mounting adaptor PQKL10078Z2 1 1 5 Rechargeable batteries HHR 4D...

Page 4: ... panasonic com batterystore Battery type Nickel metal hydride Ni MH 2 x AAA R03 size for each handset Headset KX TCA60 KX TCA93 KX TCA94 KX TCA400 KX TCA430 T adaptor KX J66 2 line splitter KX J42 Battery back up power supply KX TCA230 You can expand your phone system by registering optional handsets 6 max to a single base unit L Optional handsets may be a different color from that of the supplied...

Page 5: ... devices to malfunction resulting in an accident L Do not allow the AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects Operating safeguards L Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners L Do not disassemble the product L Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow...

Page 6: ...ple near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool 2 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of bat...

Page 7: ...ry is replaced by an incorrect type Dispose of used batteries according to the instructions Notice for product disposal transfer or return L This product can store your private confidential information To protect your privacy confidentiality we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of transfer or return the product Notice E...

Page 8: ...thods depending on your situation To connect to a 2 line telephone jack page 8 To connect to 2 single line telephone jacks page 9 If you use the unit as a single line telephone only page 9 Connect the telephone line cord until it clicks into the base unit and telephone line jack To connect to a 2 line telephone jack Hook Press plug firmly Correct Wrong 120 V AC 60 Hz 120 V AC 60 Hz Hooks 4 wire co...

Page 9: ...etween the base unit and the telephone line jack in the event of the following noise is heard during conversations Caller ID features do not function properly To connect to a 2 line telephone jack For this connection please purchase a Panasonic 2 line splitter page 4 Example DSL ADSL line is line 2 DSL ADSL filter not supplied is required if you have DSL ADSL service Line 2 Line 1 To single line t...

Page 10: ...y installation L USE ONLY Ni MH batteries AAA R03 size L Do NOT use Alkaline Manganese Ni Cd batteries L Confirm correct polarities S T Battery charge Charge for about 7 hours L When the batteries are fully charged Charge completed is displayed GREEN plug Transparent plug DSL ADSL filter Click Click To single line telephone jacks RJ11C 4 wire cord 2 wire cord Line 1 Line 2 Rechargeable Ni MH ONLY ...

Page 11: ...For replacement we recommend using the Panasonic rechargeable batteries noted on page 4 6 L Wipe the battery ends S T with a dry cloth L Avoid touching the battery ends S T or the unit contacts Note for battery charge L It is normal for the handset to feel warm during charging L Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Clean more often i...

Page 12: ...IAL L HOLD INTERCOM M Microphone N Charge contacts Control type A Soft keys The handset features 3 soft keys By pressing a soft key you can select the feature shown directly above it on the display B Navigator key V or Scroll through various lists and items Volume or V Adjust the receiver or speaker volume while talking Base unit A Charge contacts B LINE1 indicator for VOICE MAIL C LINE2 indicator...

Page 13: ...e The default setting is Tone Tone For tone dial service Pulse For rotary pulse dial service 1 MENU i 1 2 0 2 V Select the desired setting 3 SAVE i OFF Item Meaning 1 Battery level w Within range of a base unit L When flashing Handset is searching for the base unit page 42 c d The line is in use L When flashing The call is put on hold on that line L When flashing rapidly An incoming call is now be...

Page 14: ...to the digit then make the correction L The date and time may be incorrect after a power failure In this case set the date and time again Line selection mode The line selection mode determines which line is selected when you press C s on the handset when making answering calls The following settings are available Auto default When making a call line 1 is selected If that line is unavailable line 2...

Page 15: ...ther party 2 When you finish talking press OFF Note L For best performance use the speakerphone in a quiet environment L To switch back to the receiver press C Adjusting the receiver or speaker volume Press or V repeatedly while talking Making a call using the redial list The last 10 phone numbers dialed are stored in the redial list each 48 digits max 1 REDIAL 2 V Select the desired phone number ...

Page 16: ...inger volume beforehand page 25 Temporary handset ringer off While the handset is ringing for a call you can turn the ringer off temporarily by pressing OFF Useful features during a call Hold This feature allows you to put an outside call on hold 1 Press HOLD 2 times during an outside call 2 To release hold press LINE 1 or LINE 2 that is flashing on the handset L Another handset user can take the ...

Page 17: ...rvices for example answering services telephone banking services etc Press TONE before entering access numbers which require tone dialing Call share This feature allows you to join an existing outside call Important L When the privacy mode is on you cannot join the conversation Turn it off To join the conversation press LINE 1 or LINE 2 to select the line that is being used by another extension fo...

Page 18: ...errupt tone will be heard page 25 You can answer the 2nd call while holding the 1st call During an outside call you can also make a call using the other line by holding the 1st call Example If you are using line 1 1 Press HOLD 2 times to put the 1st call line 1 on hold 2 Press LINE 2 to make or answer a 2nd call L To hold the 2nd call press HOLD 2 times 3 To return to the 1st call line 1 press LIN...

Page 19: ...n the same dial key first press to move the cursor to the next space Correcting a mistake Press or to move the cursor to the character or number you want to erase then press CLEAR Enter the appropriate character or number L Press and hold CLEAR to erase all characters or numbers Groups Groups can help you find entries in the phonebook quickly and easily When adding an entry to the phonebook you ca...

Page 20: ...l through the phonebook if necessary 4 C L You can also make a call by pressing CALL then pressing LINE 1 or LINE 2 Searching by group 1 MENU i 2 8 0 2 GROUP 3 V Select the group you want to search i SELECT L If you select All groups the unit ends the group search 4 V Select the desired entry 5 C L You can also make a call by pressing CALL then pressing LINE 1 or LINE 2 Editing entries Important L...

Page 21: ...e temporarily to tone When adding entries to the phonebook we recommend adding TONE to the beginning of phone numbers you wish to chain dial page 19 Copying phonebook entries You can copy phonebook entries between 2 handsets 1 1 Panasonic compatible handset Important L Groups including their names and ringer tones are not copied Copied entries are automatically assigned to group 1 L Entries copied...

Page 22: ...Phonebook 22 For assistance please visit http www panasonic com help 3 Enter the handset number you want to copy to L When all entries have been copied Completed is displayed 4 OFF ...

Page 23: ... the display menus 1 MENU 2 Press V or to select the desired main menu i SELECT 3 Press V or to select the desired item in sub menu 1 i SELECT L In some cases you may need to select from sub menu 2 i SELECT 4 Press V or to select the desired setting i SAVE L This step may vary depending on the feature being programmed L To exit the operation press OFF Note L See page 25 for the default settings Ma...

Page 24: ...time Date and time 1 14 Alarm 28 Time adjustment 1 Voice mail Store V M no 1 Line1 Line2 33 VM tone detect 1 33 Contrast Key tone Auto talk 16 Line select 14 Set tel line Caller ID edit 31 Set dial mode 1 13 Set flash time 1 Line1 Line2 16 Set line mode 1 Line1 Line2 Privacy 1 17 Registration HS registration 29 Deregistration 29 Change language Display language 13 Customer support Main menu Sub me...

Page 25: ... 2 1 3 31 Phonebook 2 8 0 19 V M access V M Voice mail 3 3 0 34 Ringer volume 2 Handset 1 6 0 Line 1 Line 2 Level 1 6 Off Ringer tone Handset 3 4 5 1 6 1 Line 1 Line 2 Line 1 Tone 1 Line 2 Tone 2 Tone 1 5 Melody 1 10 Interrupt tone 6 2 0 1 On Off 18 35 Night mode Start End 2 3 7 11 00 PM 06 00 AM 28 Night mode On Off 2 3 8 On Off 28 Date and time 1 0 1 r 14 Alarm 7 2 0 Off Once Daily 28 Time adjus...

Page 26: ...e to a distinctive ring service such as IDENTA RING select a tone tone 1 to 5 If you select a melody you cannot distinguish lines by their ringers Auto talk 9 2 0 0 On Off 16 Line select 2 5 0 Auto Line1 Line2 14 Caller ID edit Caller ID number auto edit 2 1 4 On Off 31 Set dial mode 1 2 0 Tone Pulse r 13 Set flash time 10 1 2 1 Line 1 Line 2 80 ms 90 ms 100 ms 110 ms 160 ms 200 ms 250 ms 300 ms 4...

Page 27: ...ture off select Manual Caller ID subscribers only To use this feature set the date and time first page 14 8 Turn this feature off if you prefer not to hear key tones while you are dialing or pressing any keys including confirmation tones and error tones 9 If you subscribe to a Caller ID service and want to view the caller s information after lifting up the handset to answer a call turn off this fe...

Page 28: ...then make the correction Turning night mode on off 1 MENU i 2 3 8 2 V Select On or Off i SAVE 3 OFF L When the night mode is set 3 is displayed Alarm An alarm sounds at the set time for 3 minutes once or daily Alarm can be set for each handset Important L Set the date and time beforehand page 14 1 MENU i 7 2 0 2 V Select the desired alarm option i SELECT 3 Enter the desired month and date 4 Set th...

Page 29: ...ss the same button to stop Then repeat this step L The next step must be completed within 90 seconds 3 Handset Press OK then wait until a long beep sounds Note L When you purchase an additional handset refer to the additional handset s installation manual for registration Deregistering a handset A handset can cancel its own registration or the registration of another handset that is stored to the ...

Page 30: ...missed call The display shows Missed call This lets you know if you should view the caller list to see who called while you were away Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Group ringer tone for phonebook This feature can help you identify who is cal...

Page 31: ...1 MENU i V View Caller ID i SELECT 2 V Select the desired entry i CALL 3 Press EDIT repeatedly until the phone number is shown in the desired format 4 C L If the indicated line is already being used or you want to select the other line press LINE 1 or LINE 2 Caller ID number auto edit feature Once you call back an edited number the handset which was used to call back remembers the area code and fo...

Page 32: ...rogram the area codes you want to edit once again Erasing selected caller information 1 MENU i V View Caller ID i SELECT 2 V Select the desired entry 3 ERASE i V Yes i SELECT i OFF Erasing all caller information 1 MENU i V View Caller ID i SELECT 2 ERASE i V Yes i SELECT i OFF Storing caller information to the phonebook 1 MENU i V View Caller ID i SELECT 2 V Select the desired entry L To edit the ...

Page 33: ...age 15 between the access number and the password as necessary Contact your service provider telephone company for the required pause time Example To erase the voice mail access number 1 MENU i 3 3 1 2 V Select the desired line i SELECT 3 Press and hold CLEAR until all digits are erased i SAVE i OFF Voice mail VM tone detection Your service provider telephone company sends special signals sometime...

Page 34: ...n 3 Follow the pre recorded instructions 4 When finished press OFF Note L To switch to the receiver press C L If the handset or base unit still indicates there are new messages even after you have listened to all new messages turn it off by pressing and holding OFF until the handset beeps L If your voice mail service uses voice mail tones and a message is over 3 minutes long the handset may not in...

Page 35: ...aced handset by pressing LOCATOR on the base unit L All registered handsets beep for 1 minute To stop paging press it again or OFF on the handset Transferring calls Outside calls can be transferred between 2 handsets 1 During an outside call press INTERCOM to put the call on hold 2 To page another handset enter its extension number 3 Wait for the paged party to answer L If the paged party does not...

Page 36: ...me both lines press CONF Conference call with an outside call and an intercom call While you are talking with an outside caller one more extension can join the conversation and establish a conference call 1 During an outside call press INTERCOM to put the call on hold 2 To page another handset enter its extension number 3 When the paged party answers press CONF L The 2 calls are combined L To leav...

Page 37: ... cord through the hole in the wall mounting adaptor in the direction of the arrow 2 Tuck the telephone line cord inside the wall mounting adaptor A Connect the AC adaptor cord and telephone line cord B 3 Insert the hooks on the wall mounting adaptor into holes 1 and 2 on the base unit 4 Adjust the adaptor to hold the base unit then push it in the direction of the arrow until it clicks into place H...

Page 38: ...e pushing down the release levers A remove the adaptor B Charger 1 Drive the screws not supplied into the wall 2 Mount the charger A then slide it down B and to the right C until it is secure Belt clip 83 mm 31 4 inches or 102 mm 4 inches 120 V AC 60 Hz 83 mm 3 1 4 inches 102 mm 4 inches AC adaptor cord 2 2 1 1 A A B To attach To remove 25 4 mm 1 inch Screws 120 V AC 60 Hz A B C ...

Page 39: ... access number Store the number page 33 Check tel line 1 Check tel line 2 L The supplied telephone line cord has not been connected yet or not connected properly Check the connections page 8 L If you use the unit as a single line telephone only erase the message as follows To erase Check tel line 1 press MENU i 1 8 9 To erase Check tel line 2 press MENU i 1 9 0 When a power failure occurs the mess...

Page 40: ...adaptor and try again L The handset s registration may have been canceled Re register the handset page 29 Use rechargeable battery L A wrong type of battery such as Alkaline or Manganese was inserted Use only the rechargeable Ni MH batteries noted on page 4 6 You must first subscribe to Caller ID L You must subscribe to a Caller ID service Once you receive caller information after subscribing to a...

Page 41: ... unit Reconnect the adaptor and try again L The handset has not been registered to the base unit Register the handset page 29 I cannot hear a dial tone L The base unit s AC adaptor or telephone line cord is not connected Check the connections L If you are using a splitter to connect the unit remove the splitter and connect the unit to the wall jack directly If the unit operates properly check the ...

Page 42: ...unit s AC adaptor is not properly connected Reconnect AC adaptor to the base unit L The handset is not registered to the base unit Register it page 29 Noise is heard sound cuts in and out L You are using the handset or base unit in an area with high electrical interference Re position the base unit and use the handset away from sources of interference L Move closer to the base unit L If you use a ...

Page 43: ...formation at the 2nd ring or later L Move closer to the base unit The caller list incoming phone numbers are not edited automatically L The Caller ID number auto edit feature is turned off Turn it on and try again page 26 L You need to call back the edited number to activate Caller ID number auto edit I cannot dial the phone number edited in the caller list L The phone number you dialed might have...

Page 44: ... other form of moisture has entered the handset base unit L Disconnect the AC adaptor and telephone line cord from the base unit Remove the batteries from the handset and leave to dry for at least 3 days After the handset base unit are completely dry reconnect the AC adaptor and telephone line cord Insert the batteries and charge fully before use If the unit does not work properly contact an autho...

Page 45: ...t if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide ad...

Page 46: ...uipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Some cord...

Page 47: ...solo el adaptador de corriente Panasonic PQLV219 incluido 120 V CA 60 Hz Oprima firmemente el contacto N Para conectarlo a una toma telefónica para 2 líneas N Para conectarlo a 2 tomas telefónicas de una sola línea Enchufe VERDE Cable de 4 alambres A la toma telefónica de 2 líneas RJ14C Cable de 4 alambres Línea 2 Línea 1 Cable de 2 alambres A las tomas telefónicas de una sola línea RJ11C Enchufe ...

Page 48: ...del auricular CARGUE APROXIMADAMENTE DURANTE 7 HORAS Auricular Cargador Cómo usar la unidad sólo como teléfono de una sola línea 120 V CA 60 Hz L Use solo el adaptador de corriente Panasonic PQLV219 incluido SOLO baterías Ni MH recargables L UTILICE SOLO baterías de Ni MH tamaño AAA R03 L NO utilice baterías Alcalinas de Manganeso o de Ni Cd L Compruebe que las polaridades son las correctas S T Co...

Page 49: ...e el número telefónico i C s Para contestar llamadas C s Para colgar OFF Para ajustar el volumen del receptor o del altavoz Oprima o V repetidamente mientras habla Cómo hacer una llamada usando la lista de remarcación REDIAL i V Seleccione el número telefónico deseado i C Para ajustar el volumen del timbre del auricular 1 MENU i 1 6 0 2 V Seleccione la línea deseada i SELEC 3 V Seleccione el volum...

Page 50: ...bicar la unidad base de forma que se minimice la distancia al auricular L Si ocurre el mismo problema aunque el auricular se encuentre enseguida de la unidad base llame a soporte al cliente de Panasonic al 1 800 211 PANA 1 800 211 7262 Es posible añadir otro auricular accesorio a mi unidad base L Sí puede añadir hasta 6 auriculares incluyendo los que se venden con su unidad base a una sola unidad ...

Page 51: ...onday Friday 9 am to 9 pm Saturday Sunday 10 am to 7 pm EST TTY users hearing or speech impaired users can call 1 877 833 8855 TTY users hearing or speech impaired users can call 1 866 605 1277 Purchase Parts Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at http www pstc panasonic com or send your request by E mail to npcparts us panasonic com You may...

Page 52: ...ly applies to products purchased and serviced in the United States or Puerto Rico This Limited Warranty is extended only to the original purchaser and only covers products purchased as new For assistance in the continental United States and Puerto Rico in obtaining repairs please ship the product prepaid to PSTC Panasonic Exchange Center 4900 George McVay Drive Suite B Door 12 McAllen TX 78503 pan...

Page 53: ... for lost time lost calls or messages cost of having someone remove or re install an installed unit if applicable travel to and from the servicer The items listed are not exclusive but are for illustration only ALL EXPRESS AND IMPLIED WARRANTIES INCLUDING THE WARRANTY OF MERCHANTABILITY ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY Some states do not allow the exclusion or limitation of incide...

Page 54: ...play Contrast 25 Language 13 E Error messages 39 F Flash 16 26 G Groups 19 30 H Handset Deregistration 29 Locator 35 Registration 29 Hold 16 I Intercom 35 Interrupt tone 25 K Key tone 25 L Line mode 26 Line selection mode 14 M Making calls 15 Missed calls 30 Mute 16 N Night mode 28 P Pause 15 Phonebook 19 Power failure 11 Privacy mode 17 R Redialing 15 Ringer tone 25 30 Rotary pulse service 17 S S...

Page 55: ...Notes 55 ...

Page 56: ...sonic System Networks Co Ltd 2010 Serial No Date of purchase found on the bottom of the base unit Name and address of dealer 1 Reconnect AC adaptor to the base unit 2 Check if telephone line cord is connected 3 Use rechargeable Ni MH batteries Alkaline Manganese Ni Cd batteries CANNOT be used 4 Read troubleshooting page in the Operating Instructions If your product is not working properly IMPORTAN...

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