Panasonic KX-TG8411FX Operating Instructions Manual Download Page 53

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Useful Information

Error messages

If the unit detects a problem, one of the following messages is shown on the display.

*1 KX-TG8421

Display message

Cause/solution

Check Phone Line

The supplied telephone line cord has not been
connected yet or not connected properly. Check the
connections (page 11).

Error

Recording was too short. Try again.

Failed

Phonebook copy failed (page 24). Confirm the other
handset (the receiver) is in standby mode and try
again.

Incomplete

The receiver’s phonebook memory is full. Erase the
unnecessary phonebook entries from the other
handset (the receiver) and try again.

Invalid Number

You tried to send an SMS message to a phone number
saved in the phonebook, caller list, or redial list that is
over 20 digits long.

Memory Full

The phonebook memory is full. Erase unnecessary
entries (page 23).

Message memory is full. Erase unnecessary
messages (page 43, 44).

The call barred list memory is full. Erase unnecessary
entries (page 32).

The maximum number of base units (4) is already
registered to the handset. Cancel unused base unit
registrations from the handset (page 33).

No link.
Reconnect AC
adaptor.

The handset has lost communication with the base
unit. Move closer to the base unit and try again.

Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.

The handset’s registration may have been cancelled.
Re-register the handset (page 32).

Use rechargeable
battery.

A wrong type of battery such as Alkaline or
Manganese was inserted. Use only the rechargeable
Ni-MH batteries noted on page 5, 8.

You must first
subscribe to
Caller ID.

You must subscribe to a Caller ID service. Once you
receive caller information after subscribing to a Caller
ID service, this message will not be displayed.

TG8411-8421FX(e).book Page 53 Tuesday, March 3, 2009 2:54 PM

Summary of Contents for KX-TG8411FX

Page 1: ...ded page 16 For Czech and Slovakia This cordless telephone is possible to use according to General licence No VO R 8 08 2005 23 for Czech VPR 7 2001 for Slovakia Please read these operating instructions before using the unit and save them for future reference Charge the batteries for about 7 hours before initial use Operating Instructions Model No KX TG8421FX Digital Cordless Answering System KX T...

Page 2: ...e settings 25 Special programming 28 Registering a unit 32 Caller ID Service Using Caller ID service 35 Caller list 36 SMS Short Message Service Using SMS 37 Turning SMS on off 37 Storing SMS message centre numbers 37 Sending a message 38 Receiving a message 39 SMS settings 40 Answering System Answering system 41 Turning the answering system on off 41 Greeting message 42 Listening to messages usin...

Page 3: ... handsets by purchasing and registering one or more optional handsets page 5 Series Model No Base unit Handset Part No Part No Quantity KX TG8411 series KX TG8411 KX TG8411 KX TGA840 1 KX TG8412 KX TG8411 KX TGA840 2 KX TG8421 series KX TG8421 KX TG8421 KX TGA840 1 Series Answering system Intercom Between handsets KX TG8411 series r 1 KX TG8421 series r r 1 TG8411 8421FX e book Page 3 Tuesday Marc...

Page 4: ...essory item Part number Quantity KX TG8411 KX TG8421 KX TG8412 1 AC adaptor PQLV219CE 1 2 2 Telephone line cord 1 1 3 Rechargeable batteries 1 HHR 55AAAB or N4DHYYY00005 2 4 4 Handset cover 2 1 2 5 Belt clip 1 2 6 Charger 1 1 2 3 4 5 6 Belt clip Wall mounting Charger only To attach To remove Screws Not supplied 25 mm Hooks TG8411 8421FX e book Page 4 Tuesday March 3 2009 2 54 PM ...

Page 5: ...ies Expanding your phone system Accessory item Model number Rechargeable batteries P03P HHR 4MRE or HHR 4MPT 1 Battery type Nickel metal hydride Ni MH 2 x AAA R03 size for each handset Headset KX TCA94EX DECT repeater KX A272 You can expand your phone system by registering optional handsets 6 max to a single base unit Handset optional KX TGA840FX TG8411 8421FX e book Page 5 Tuesday March 3 2009 2 ...

Page 6: ...dio Telecommunications Terminal Equipment R TTE Directive 1999 5 EC Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting http www doc panasonic de Contact to Authorised Representative Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15 22525 Hamburg Germany For your future reference We recommend keeping ...

Page 7: ...d under heavy objects Operating safeguards L Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners L Do not disassemble the product L Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the telephone line cord plug becomes wet immediately pull it from the telephone wall jack ...

Page 8: ...ies in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS For best performance Base unit location avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other L For maximum coverage and noise free communications place your base unit at a convenient high and central location with no ob...

Page 9: ...te handling For more information about collection and recycling of old products and batteries please contact your local municipality your waste disposal service or the point of sale where you purchased the items Penalties may be applicable for incorrect disposal of this waste in accordance with national legislation For business users in the European Union If you wish to discard electrical and elec...

Page 10: ...tion 10 Note L Design and specifications are subject to change without notice L The illustrations in these instructions may vary slightly from the actual product TG8411 8421FX e book Page 10 Tuesday March 3 2009 2 54 PM ...

Page 11: ... charge Charge for about 7 hours L When the batteries are fully charged the charge indicator goes off Base unit Base unit Correct Wrong Hook Hook 220 240 V AC 50 Hz Click Press plug firmly Use only the supplied telephone line cord To telephone line DSL ADSL filter Not supplied Click 220 240 V AC 50 Hz Hooks L When the language selection is displayed see page 16 Rechargeable Ni MH ONLY Confirm Char...

Page 12: ...s normal for the handset to feel warm during charging L Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Clean more often if the unit is exposed to grease dust or high humidity Battery level Panasonic Ni MH battery performance supplied batteries Note L It is normal for batteries not to reach full capacity at the initial charge Maximum battery pe...

Page 13: ...the feature shown directly above it on the display B Joystick By pushing the joystick V or repeatedly you can scroll through up down left or right various lists or items adjust the receiver or speaker volume up or down while talking L As all multiple items cannot be displayed on screen at the same time you can quickly search the desired item to move screens by pushing the joystick right or left in...

Page 14: ...page 41 L When displayed with a number New messages have been recorded 2 page 43 d Answering system answers calls with a greeting message and caller messages are not recorded 2 Caller s recording time page 46 Battery level E Alarm is on page 28 6 Voice enhancer is set page 20 x Privacy mode is on page 26 Ringer volume is off page 27 f Night mode is on page 29 1 Handset number 3 1 Base unit number ...

Page 15: ...ion by pressing A Handset top menu icons The following icons are shown when you press down on the centre of the joystick in standby mode 1 Caller ID subscribers only 2 KX TG8421 3 Standby display setting page 26 4 SMS users only 5 Voice mail subscribers only Icon Action U Returns to the previous screen 1 Displays the menu M Accepts the current selection j Displays a previously dialled phone number...

Page 16: ...ry s default setting for the handset used to select the region setting You must change the display language for all other handsets separately Display language 16 display languages are available 1 1 centre of joystick i N i M 2 V Display Setup i M 3 V Language i M 4 V Select your desired language i M i ih Note L If you select a language you cannot read ih i 1 i N i M i Push the joystick down 2 time...

Page 17: ...te Time i M 4 Enter the current date month and year i M Example 15 July 2009 1 5 0 7 0 9 L You can select the date format by pressing dd mm yy date month year mm dd yy 5 Enter the current hour and minute i M Example 9 30 0 9 3 0 L You can select 24 hour or 12 hour clock format AM or PM by pressing 6 ih Note L To correct a digit push the joystick left or right to move the cursor to the digit then m...

Page 18: ...als multiple times While the handset is waiting to redial the ringer indicator flashes To cancel press ih Editing erasing storing 1 j right soft key 2 V Select the desired phone number i 1 3 Proceed with the desired operation Editing a number before calling V Edit Call i M i Use the joystick to move the cursor i Edit the number i C Erasing a number V Select Erase or Erase All i M i V Yes i M i ih ...

Page 19: ...so program the handset ringer volume beforehand page 25 Useful features during a call Mute While mute is turned on you can hear the other party but the other party cannot hear you 1 Press 1 during conversation L 1 flashes 2 To return to the conversation press 1 again Recall flash R E allows you to use the special features of your host PBX such as transferring an extension call or accessing optiona...

Page 20: ...oise If it becomes difficult to hear turn this feature off L This feature is not available while using the speakerphone Recording a telephone conversation KX TG8421 Important L Before recording a conversation you should inform the other party that the conversation is to be recorded 1 Press 1 during an outside call 2 V Record Call i M 3 To stop recording press O Note L To listen to the recorded con...

Page 21: ...Making Answering Calls 21 Note L Calls to emergency numbers cannot be made until key lock is turned off TG8411 8421FX e book Page 21 Tuesday March 3 2009 2 54 PM ...

Page 22: ...features are available for Caller ID subscribers page 35 Changing category names 1 n left soft key i 1 2 V Category i M 3 V Select the desired category i M 4 V Category Name i M 5 Edit the name 10 characters max page 51 i M i ih Finding and calling a phonebook entry Scrolling through all entries 1 n left soft key 2 V Select the desired entry L You can scroll through the phonebook entry by pushing ...

Page 23: ...s i M i ih Speed dial Assigning an entry in the phonebook to a speed dial key Dial keys 1 to 9 can each be used as a speed dial key allowing you to dial a number from the phonebook by simply pressing a dial key 1 Find the desired entry page 22 i 1 2 V Speed Dial i M 3 V Select the desired dial key number i M L Where a dial key is already being used for speed dialling Q is displayed next to the dia...

Page 24: ... dialling mode temporarily to tone When adding entries to the phonebook we recommend adding to the beginning of phone numbers you wish to chain dial page 22 Copying phonebook entries You can copy phonebook entries to the phonebook of another compatible Panasonic handset Note L Category settings for phonebook entries are not copied Copying an entry 1 Find the desired entry page 22 i 1 2 V Copy i M ...

Page 25: ... or up to select the desired setting i M L This step may vary depending on the feature being programmed L To exit the operation press ih Note L For other top menus please refer to each chapter L In the following table indicates the default settings L The current item or setting is highlighted on the display Top menu Sub menu 1 Sub menu 2 Page Handset Setup N Time Settings Set Date Time 1 17 Memo A...

Page 26: ... Contrast Contrast 3 Register Register H set 32 Select Base Auto 33 Keytones 10 On Auto Talk 11 Off 19 Base Unit Setup 1 Ringer Volume 12 Medium Dial Mode Tone 17 Privacy Mode 13 Off Recall Flash 14 15 600 msec 19 Call Restrict 30 Base Unit PIN 0000 30 Repeater Off 34 Country Other 31 Caller Barred 1 31 Top menu Sub menu 1 Sub menu 2 Page TG8411 8421FX e book Page 26 Tuesday March 3 2009 2 54 PM ...

Page 27: ...hout date and time The default setting is with date and time displayed 7 Handset Number Displays the handset number such as 1 Base Number Displays the base unit number such as 1 8 You can set the handset display backlight while on charge On Backlight is on dimmed Off Backlight turns off after 10 seconds of charging 9 The default display language will be as follows if you select the following regio...

Page 28: ...arm will not sound until the handset is in standby mode L If you select Once the setting changes to Off after the alarm sounds Night mode Night mode allows you to select a period of time during which the handset will not ring for outside calls This feature is useful for time periods when you do not want to be disturbed for example while sleeping Night mode can be set for each handset Using the pho...

Page 29: ...ight mode if the caller waits long enough After the selected amount of time passes the handset rings If you select No Ringing the handset never rings during night mode 1 1 centre of joystick i N i M 2 V Ringer Setup i M 3 V Night Mode i M 4 V Ring Delay i M 5 V Select the desired setting i M i ih Note L When the answering system answers the call this feature does not work KX TG8421 Selecting categ...

Page 30: ...estricted handsets from dialling any phone number in that area code 1 1 centre of joystick i i M 2 V Call Restrict i M 3 Enter the base unit PIN default 0000 L If you forget your PIN contact your nearest Panasonic service centre 4 Set which handsets to be restricted by pressing the desired handset number L All the registered handset numbers are displayed L Flashing numbers indicate call restrictio...

Page 31: ...ing the unit s region setting resetting the base unit w flashes on the handset momentarily This is normal and the handset can be used once w stops flashing Incoming call barring Caller ID subscribers only This feature allows the unit to reject calls from specified phone numbers that you do not want to answer such as junk calls When a call is received the unit does not ring while the caller is bein...

Page 32: ...ations handset settings base unit settings etc may not be available Additional base units Handsets can be registered to up to 4 base units allowing you to add additional base units and extend the area in which your handset s can be used If a handset moves out of range of its base unit when Auto is selected on base unit page 33 it looks for another base unit to make or receive calls A base unit and...

Page 33: ... that base unit no calls can be made 1 1 centre of joystick i N i M 2 V Select Base i M 3 V Select the desired base unit number or Auto i M L The handset starts searching for the base unit Deregistering a handset A handset can cancel its own registration or the registration of another handset that is stored to the base unit This allows the handset to end its wireless connection with the system 1 1...

Page 34: ...range of the base unit by using a DECT repeater Please use only the Panasonic DECT repeater noted on page 5 Contact your Panasonic dealer for details Important L Before registering the repeater to this base unit you must turn the repeater mode on L Do not use more than one repeater at a time Setting the repeater mode 1 1 centre of joystick i i M 2 V Repeater i M 3 V Select the desired setting i M ...

Page 35: ...hen caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Category settings for phonebook Category settings can help you identify who is calling by using different ringer tones and display colours for different categories of callers When adding an entry to the phonebook you can assign it to t...

Page 36: ...it was viewed or answered using another handset L To erase the item press W i V Yes i M L If the call matches an entry in the call barred list the number is logged with 7 page 31 Editing a caller s phone number before calling back 1 1 centre of joystick i j i M 2 V Select the desired entry i 1 3 V Edit Call i M 4 Edit the number L Press dial key 0 to 9 to add to delete 5 C Erasing caller informati...

Page 37: ...tick i X i M 2 V Settings i M 3 V SMS On Off i M 4 V Select the desired setting i M i ih Storing SMS message centre numbers SMS message centre numbers must be stored in order to send and receive SMS messages Contact your service provider telephone company for more information L If you change the unit s region setting reset the base unit the stored message centre numbers will be deleted page 40 In ...

Page 38: ...your SMS service provider telephone company for details L If your message contains over 160 characters the message is a long message and Long Text is displayed Your service provider telephone company may treat long messages differently from other messages Contact your service provider telephone company for details L If your phone is connected to a PBX store the PBX line access number page 40 Editi...

Page 39: ...ress 1 2 V Reply i M 3 Enter a message page 51 i M 4 Edit the destination phone number if necessary i M 5 Continue from step 5 Writing and sending a new message page 38 Editing forwarding a message 1 While reading a received message press 1 2 V Edit Message i M 3 Continue from step 3 Writing and sending a new message page 38 Erasing received messages 1 While reading a received message press 1 2 V ...

Page 40: ...4 digits max so that SMS messages are sent properly When sending SMS messages to entries in the phonebook or redial list the PBX line access number is deleted 1 1 centre of joystick i X i M 2 V Settings i M 3 V PBX Access i M 4 V On i M 5 Enter your PBX line access code and a dialling pause if necessary i M 2 times i ih Setting default setting Page SMS on off Off 37 Message Centre 1 37 Message Cen...

Page 41: ...y when the answering system is turned on L When the message memory becomes full If you use the pre recorded greeting message the unit automatically switches to another pre recorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on of...

Page 42: ...ing time page 46 is set to Greeting Only callers messages are not recorded and the unit plays a different pre recorded greeting message asking callers to call again Erasing your greeting message Resetting to a pre recorded greeting message If you want to use a pre recorded greeting message once you record your own greeting message you need to erase your own greeting message 1 1 centre of joystick ...

Page 43: ...oystick i I i M 2 V Message List i M 3 V Select the desired item from the message list i 0 L You can erase the selected message as follows W i V Yes i M 4 When finished press ih Note L If the item has already been heard Q is displayed even if it was heard using another handset L Message is displayed in the message list for any recorded conversations or if the unit cannot receive caller information...

Page 44: ...ly Important L In order to operate the answering system remotely you must first set a remote access code 1 1 centre of joystick i I i M 2 V Settings i M 3 V Remote Code i M 4 To turn on remote operation enter the desired 3 digit remote access code L To turn off remote operation press 5 M i ih 8 Turn answering system on 9 or O Stop recording Stop playback 0 Turn answering system off 4 4 Erase curre...

Page 45: ... back L You can either hang up or enter your remote access code again and begin remote operation page 44 Answering system settings If the base unit is reset to its default settings page 31 the following answering system related settings will be reset Key Operation 1 Repeat message during playback 1 2 Skip message during playback 4 Play new messages 5 Play all messages 6 Play greeting message 7 Rec...

Page 46: ...r than the voice mail service provided by your service provider telephone company please contact your service provider telephone company to deactivate your voice mail service If your service provider telephone company cannot do this Set this unit s Number of Rings setting so that this unit s answering system answers calls before the voice mail service of your service provider telephone company doe...

Page 47: ...Answering System 47 If you use your own message record the greeting only message asking callers to call again later page 42 TG8411 8421FX e book Page 47 Tuesday March 3 2009 2 54 PM ...

Page 48: ...t your telephone When you have new messages 6 is displayed on the handset if message indication service is available Please contact your service provider telephone company for details of this service Important L If 6 still remains on the display even after you have listened to new messages turn it off by pressing and holding for 2 seconds L To use the voice mail service provided by your service pr...

Page 49: ...lls can be transferred between 2 handsets in the same radio cell 2 handsets in the same radio cell can have a conference call with an outside party 1 During an outside call press 4 to put the call on hold L k flashes to indicate the outside call is on hold 2 Enter the desired handset number you want to transfer to 3 Wait for the paged party to answer L If the paged party does not answer press 4 to...

Page 50: ...rcom Locator 50 Answering a transferred call Press C to answer the page Note L After the paging party disconnects you can talk to the outside caller TG8411 8421FX e book Page 50 Tuesday March 3 2009 2 54 PM ...

Page 51: ...to the next space then press the appropriate dial key Character entry modes The available character entry modes are Alphabet ABC Numeric 0 9 Greek F Extended 1 G Extended 2 H and Cyrillic I For SMS messages Alphabet ABC Numeric 0 9 Greek F and Extended 1 G modes are available When in these entry modes except Numeric you can select which character is entered by pressing a dial key repeatedly When t...

Page 52: ...owing are used for both uppercase and lowercase Extended 2 character table O Not available for SMS L The following are used for both uppercase and lowercase Cyrillic character table P Not available for SMS TG8411 8421FX e book Page 52 Tuesday March 3 2009 2 54 PM ...

Page 53: ...ary entries page 23 L Message memory is full Erase unnecessary messages page 43 44 1 L The call barred list memory is full Erase unnecessary entries page 32 L The maximum number of base units 4 is already registered to the handset Cancel unused base unit registrations from the handset page 33 No link Reconnect AC adaptor L The handset has lost communication with the base unit Move closer to the ba...

Page 54: ... batteries are installed correctly page 11 L Fully charge the batteries page 11 L Check the connections page 11 L Unplug the base unit s AC adaptor to reset the unit and turn off the handset Reconnect the adaptor turn on the handset and try again L The handset has not been registered to the base unit Register the handset page 32 The handset display is blank or dark L The handset is in screen saver...

Page 55: ...r service provider telephone company I do not know how to erase y Missed call from the display L There are unviewed missed calls remaining View them and erase y in the following way 1 1 centre of joystick i j i M 2 Push the joystick down to search from the most recent call or push the joystick up to search from the oldest call Problem Cause solution I have changed the display language to a languag...

Page 56: ...Fully charge the batteries page 11 I fully charged the batteries but still flashes L Clean the charge contacts and charge again page 12 L It is time to replace the batteries page 11 I fully charged the batteries but the operating time seems to be shorter L Clean the battery ends S T and the charge contacts with a dry cloth and charge again Problem Cause solution w is flashing L The handset is too ...

Page 57: ...ng L The ringer volume is turned off Adjust ringer volume page 25 L Night mode is turned on Turn it off page 29 The base unit does not ring 1 L The ringer volume is turned off Adjust ringer volume page 26 I cannot make a call L The dialling mode may be set incorrectly Change the setting page 17 L The handset is too far from the base unit Move closer and try again L Another unit is in use Wait and ...

Page 58: ...een the base unit and the telephone line jack Contact your DSL ADSL provider for details L Other telephone equipment may be interfering with this unit Disconnect the other equipment and try again Caller information is slow to display L Depending on your service provider telephone company the unit may display the caller s information at the 2nd ring or later L Move closer to the base unit Time on t...

Page 59: ...rrupted Wait until the message has been sent before using other telephone functions L If you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details FD is displayed L The unit could not connect to the SMS message centre Confirm that the correct SMS message centre numbers are stored Confirm that SM...

Page 60: ...message cannot be properly heard L Record your own greeting message again page 42 I cannot operate the answering system L Someone is using the unit Wait for the other user to finish L A caller is leaving a message Wait for the caller to finish L The handset is too far from the base unit Move closer I cannot operate the answering system remotely L You are entering the wrong remote access code If yo...

Page 61: ...isconnect the AC adaptor and telephone line cord from the base unit Remove the batteries from the handset and leave to dry for at least 3 days After the handset base unit are completely dry reconnect the AC adaptor and telephone line cord Insert the batteries and charge fully before use If the unit does not work properly contact your nearest Panasonic service centre TG8411 8421FX e book Page 61 Tu...

Page 62: ... mode 17 Display Colour 26 35 Contrast 26 Display mode 29 Language 16 LCD backlight 26 Standby mode 26 Wallpaper 26 E Error messages 53 G Greeting message 42 H Handset Deregistration 33 Locator 49 Registration 32 I Incoming call barring 31 Intercom 49 K Key lock 20 Keytones 26 M Making calls 18 Memo alarm 28 Missed calls 35 Mute 19 N Night mode 28 P Pause 18 Phonebook 22 PIN 30 Power failure 12 Po...

Page 63: ...Notes 63 TG8411 8421FX e book Page 63 Tuesday March 3 2009 2 54 PM ...

Page 64: ...slava eu panasonic com aktuálne info na www panasonic sk Thámova 289 13 Palác Karlín 186 00 Praha 8 telefon 420 236 032 511 centrální fax 420 236 032 411 e mail panasonic praha eu panasonic com e mail servis praha eu panasonic com aktuální info na www panasonic cz Piata Montreal nr 10 Cladirea WTC Intrarea D Etajul 2 Camera 2 12 2 13 2 05 Sector 1 Bucuresti Telefon 40 21 316 31 61 Fax 40 21 316 04...

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