Panasonic KX-TG8411BX Operating Instructions Manual Download

Page: 43 / 52

Useful Information

Error messages

If the unit detects a problem, one of the following messages is shown on the display.

*1 KX-TG8421

Display message

Cause/solution

Check Phone Line

The supplied telephone line cord has not been
connected yet or not connected properly. Check the
connections (page 8).

Error

Recording was too short. Try again.

Memory Full

The phonebook memory is full. Erase unnecessary
entries (page 19).

Message memory is full. Erase unnecessary
messages (page 34, 35).

The call barred list memory is full. Erase unnecessary
entries (page 27).

The maximum number of base units (4) is already
registered to the handset. Cancel unused base unit
registrations from the handset (page 29).

No link.
Reconnect AC
adaptor.

The handset has lost communication with the base
unit. Move closer to the base unit and try again.

Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.

The handset’s registration may have been cancelled.
Re-register the handset (page 28).

Use rechargeable
battery.

A wrong type of battery such as Alkaline or
Manganese was inserted. Use only the rechargeable
Ni-MH batteries noted on page 4, 6.

You must first
subscribe to
Caller ID.

You must subscribe to a Caller ID service. Once you
receive caller information after subscribing to a Caller
ID service, this message will not be displayed.

TG8411_8421BX(e).book Page 43 Tuesday, May 12, 2009 11:52 AM

Summary of Contents for KX-TG8411BX

Page 1: ...one company Please read these operating instructions before using the unit and save them for future reference Charge the batteries for about 7 hours before initial use Operating Instructions Model No KX TG8421BX Digital Cordless Answering System Model shown is KX TG8411 Model No KX TG8411BX Digital Cordless Phone TG8411_8421BX e book Page 1 Tuesday May 12 2009 11 52 AM ...

Page 2: ... during a call 16 Key lock 17 Phonebook Handset phonebook 18 Programming Programmable settings 21 Special programming 24 Registering a unit 28 Caller ID Service Using Caller ID service 30 Caller list 31 Answering System Answering system 32 Turning the answering system on off 32 Greeting message 33 Listening to messages using the base unit 33 Listening to messages using the handset 34 Remote operat...

Page 3: ...t battery information 2 The handset cover comes attached to the handset Series Model No Base unit Handset Part No Part No Quantity KX TG8411 series KX TG8411 KX TG8411 KX TGA840 1 KX TG8421 series 1 KX TG8421 KX TG8421 KX TGA840 1 No Accessory item Part number Quantity 1 AC adaptor PQLV219BX 1 2 Telephone line cord 1 3 Rechargeable batteries 1 HHR 55AAAB or N4DHYYY00001 2 4 Handset cover 2 1 5 Bel...

Page 4: ... capacity from that of the supplied batteries Headset optional Connecting a headset to the handset allows for hands free conversations Belt clip To attach To remove Accessory item Model number Rechargeable batteries HHR 4MPT 1 Battery type Nickel metal hydride Ni MH 2 x AAA R03 size for the handset DECT repeater KX A272 TG8411_8421BX e book Page 4 Tuesday May 12 2009 11 52 AM ...

Page 5: ...e line cord to be excessively pulled bent or placed under heavy objects Operating safeguards L Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners L Do not disassemble the product L Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the telephone line cord plug becomes wet...

Page 6: ...ies in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS For best performance Base unit location avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other L For maximum coverage and noise free communications place your base unit at a convenient high and central location with no ob...

Page 7: ...on These symbols are only valid in the European Union If you wish to discard these items please contact your local authorities or dealer and ask for the correct method of disposal Specifications Standard DECT Digital Enhanced Cordless Telecommunications GAP Generic Access Profile Frequency range 1 88 GHz to 1 90 GHz RF transmission power Approx 10 mW average power per channel Power source 220 240 ...

Page 8: ...Battery charge Charge for about 7 hours L When the batteries are fully charged the charge indicator goes off Base unit Base unit Correct Wrong Hook Hook 220 240 V AC 50 60 Hz Click Press plug firmly Use only the supplied telephone line cord To telephone line DSL ADSL filter Not supplied Click L When the language selection is displayed see page 13 Rechargeable Ni MH ONLY Confirm Charging is display...

Page 9: ...s normal for the handset to feel warm during charging L Clean the charge contacts of the handset and base unit with a soft and dry cloth once a month Clean more often if the unit is exposed to grease dust or high humidity Battery level Panasonic Ni MH battery performance supplied batteries Note L It is normal for batteries not to reach full capacity at the initial charge Maximum battery performanc...

Page 10: ...lect the feature shown directly above it on the display B Joystick By pushing the joystick V or repeatedly you can scroll through up down left or right various lists or items adjust the receiver or speaker volume up or down while talking L As all multiple items cannot be displayed on screen at the same time you can quickly search the desired item to move screens by pushing the joystick right or le...

Page 11: ...splayed with a number New messages have been recorded 2 page 34 d Answering system answers calls with a greeting message and caller messages are not recorded 2 Caller s recording time page 37 Battery level E Alarm is on page 24 6 Voice enhancer is set page 17 x Privacy mode is on page 22 Ringer volume is off page 23 f Night mode is on page 25 1 Handset number 3 1 Base unit number 3 7 Blocked call ...

Page 12: ...er single or multiple items beforehand by selecting Single Item or Multi Items as the display mode setting page 25 L When in multiple items display mode you can switch the screen to confirm the detailed information by pressing A Icon Action U Returns to the previous screen 1 Displays the menu M Accepts the current selection j Displays a previously dialled phone number n Opens the phonebook Stores ...

Page 13: ...l settings Display language You can select English or 1 1 centre of joystick i N i M 2 V Display Setup i M 3 V Language i M 4 V Select your desired language i M i ih Note L If you select a language you cannot read ih i 1 i N i M i Push the joystick down 2 times i M i Push the joystick down 5 times i M i V Select your desired language i M i ih Icon Feature j Caller List K Time Settings 1 I Answer S...

Page 14: ...V Time Settings i M 3 V Set Date Time i M 4 Enter the current date month and year i M Example 15 July 2009 1 5 0 7 0 9 5 Enter the current hour and minute i M Example 15 30 1 5 3 0 6 ih Note L When you select Arabic as the display language enter the current year month and date L To correct a digit push the joystick left or right to move the cursor to the digit then make the correction L The date a...

Page 15: ...ltiple times While the handset is waiting to redial the ringer indicator flashes To cancel press ih Editing erasing storing 1 j right soft key 2 V Select the desired phone number i 1 3 Proceed with the desired operation Editing a number before calling V Edit Call i M i Use the joystick to move the cursor i Edit the number i C Erasing a number V Select Erase or Erase All i M i V Yes i M i ih Storin...

Page 16: ...the handset ringer volume beforehand page 21 Useful features during a call Mute While mute is turned on you can hear the other party but the other party cannot hear you 1 Press 1 during conversation L 1 flashes 2 To return to the conversation press 1 again Recall flash R E allows you to use the special features of your host PBX such as transferring an extension call or accessing optional telephone...

Page 17: ... of your telephone line this feature may emphasise existing line noise If it becomes difficult to hear turn this feature off L This feature is not available while using the speakerphone Recording a telephone conversation KX TG8421 Important L Before recording a conversation you should inform the other party that the conversation is to be recorded 1 Press 1 during an outside call 2 V Record Call i ...

Page 18: ...gory Additional category features are available for Caller ID subscribers page 30 Changing category names 1 n left soft key i 1 2 V Category i M 3 V Select the desired category i M 4 V Category Name i M 5 Edit the name 10 characters max page 41 i M i ih Finding and calling a phonebook entry Scrolling through all entries 1 n left soft key 2 V Select the desired entry L You can scroll through the ph...

Page 19: ...ll i M 3 V Yes i M 4 V Yes i M i ih Speed dial Assigning an entry in the phonebook to a speed dial key Dial keys 1 to 9 can each be used as a speed dial key allowing you to dial a number from the phonebook by simply pressing a dial key 1 Find the desired entry page 18 i 1 2 V Speed Dial i M 3 V Select the desired dial key number i M L Where a dial key is already being used for speed dialling Q is ...

Page 20: ...Select the desired entry 4 Press M to dial the number Note L When storing a calling card access number and your PIN in the phonebook as one phonebook entry press l to add pauses after the number and PIN as necessary page 15 L If you have rotary pulse service you need to press before pressing 1 in step 1 to change the dialling mode temporarily to tone When adding entries to the phonebook we recomme...

Page 21: ...wn or up to select the desired setting i M L This step may vary depending on the feature being programmed L To exit the operation press ih Note L For other top menus please refer to each chapter L In the following table indicates the default settings L The current item or setting is highlighted on the display Top menu Sub menu 1 Sub menu 2 Page Handset Setup N Time Settings Set Date Time 14 Memo A...

Page 22: ... Mode Multi Items 25 LCD in charging 7 LCD backlight On Language English 13 Contrast Contrast 3 Register Register H set 28 Select Base Auto 28 Keytones 8 On Auto Talk 9 Off 16 Base Unit Setup Ringer Volume 10 Medium Dial Mode Tone 14 Privacy Mode 11 Off Recall Flash 12 600 msec 16 Area Code 26 Call Restrict 26 Base Unit PIN 0000 27 Repeater Off 29 Caller Barred 27 Top menu Sub menu 1 Sub menu 2 Pa...

Page 23: ... can set the wallpaper to display with or without date and time The default setting is with date and time displayed 6 Handset Number Displays the handset number such as 1 Base Number Displays the base unit number such as 1 7 You can set the handset display backlight while on charge On Backlight is on dimmed Off Backlight turns off after 10 seconds of charging 8 Turn this feature off if you prefer ...

Page 24: ... sound until the handset is in standby mode L If you select Once the setting changes to Off after the alarm sounds Night mode Night mode allows you to select a period of time during which the handset will not ring for outside calls This feature is useful for time periods when you do not want to be disturbed for example while sleeping Using the phonebook s category feature page 18 you can also sele...

Page 25: ...mode 1 1 centre of joystick i N i M 2 V Ringer Setup i M 3 V Night Mode i M 4 V Ring Delay i M 5 V Select the desired setting i M i ih Note L When the answering system answers the call this feature does not work KX TG8421 Selecting categories to bypass night mode 1 1 centre of joystick i N i M 2 V Ringer Setup i M 3 V Night Mode i M 4 V Select Category i M 5 Press the desired category numbers i M ...

Page 26: ... call from the caller list to the phone number 123 456 7890 the unit dials 456 7890 1 1 centre of joystick i i M 2 V Area Code i M 3 Enter an area code 5 digits max i M i ih Setting call restriction You can restrict the handset from dialling certain numbers You can assign up to 6 phone numbers to be restricted Storing area codes here prevents the restricted handset from dialling any phone number i...

Page 27: ...from a number that is stored in the call barred list the call is logged in the caller list page 31 with 7 after the call is disconnected Storing unwanted callers You can store up to 30 phone numbers in the call barred list by using the caller list or by entering the numbers directly Important L You must store the phone number with an area code in the call barred list From the caller list 1 1 centr...

Page 28: ...he handset as a reference only 4 Base unit Proceed with the operation for your model KX TG8411 Press and hold x for about 5 seconds No registration tone KX TG8421 Press and hold x for about 5 seconds until the registration tone sounds L If the registered handset starts ringing press the same button to stop Then repeat this step L The next step must be completed within 90 seconds 5 Handset Wait unt...

Page 29: ... Base i M 5 Select the base unit s you want to cancel by pressing the desired base unit number i M L The selected base unit number s flashes L To cancel a selected base unit number press the number again The number stops flashing 6 V Yes i M i ih Note L To register a handset to another base unit or to the same base unit again see page 28 Increasing the range of the base unit You can increase the s...

Page 30: ...hen caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Category settings for phonebook Category settings can help you identify who is calling by using different ringer tones and display colours for different categories of callers When adding an entry to the phonebook you can assign it to t...

Page 31: ...ist the number is logged with 7 page 27 L If you do not want to dial the area codes when making calls from the caller list you can store the area codes which you want the unit to delete automatically page 26 Editing a caller s phone number before calling back 1 1 centre of joystick i j i M 2 V Select the desired entry i 1 3 V Edit Call i M 4 Edit the number L Press dial key 0 to 9 to add to delete...

Page 32: ...he message memory becomes full If you use the pre recorded greeting message the unit automatically switches to another pre recorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off The answering system is preset to on Press s to...

Page 33: ...ting Only callers messages are not recorded and the unit plays a different pre recorded greeting message asking callers to call again Erasing your greeting message Resetting to a pre recorded greeting message If you want to use a pre recorded greeting message once you record your own greeting message you need to erase your own greeting message 1 1 centre of joystick i I i M 2 V Greeting i M 3 V De...

Page 34: ... joystick i I i M 2 V Message List i M 3 V Select the desired item from the message list i 0 L You can erase the selected message as follows W i V Yes i M 4 When finished press ih Note L If the item has already been heard Q is displayed L Message is displayed in the message list for any recorded conversations or if the unit cannot receive caller information Operating the answering system 1 centre ...

Page 35: ...ed parties from listening to your messages remotely Important L In order to operate the answering system remotely you must first set a remote access code 1 1 centre of joystick i I i M 2 V Settings i M 3 V Remote Code i M 4 To turn on remote operation enter the desired 3 digit remote access code L To turn off remote operation press 5 M i ih 8 Turn answering system on 9 or O Stop recording Stop pla...

Page 36: ... guidance to prompt you Turning on the answering system remotely If the answering system is off you can turn it on remotely 1 Dial your phone number from a touch tone phone 2 Let the phone ring 15 times L A long beep is heard 3 Enter your remote access code within 10 seconds after the long beep L The greeting message is played back L You can either hang up or enter your remote access code again an...

Page 37: ...ur service provider telephone company please contact your service provider telephone company to deactivate your voice mail service If your service provider telephone company cannot do this Set this unit s Number of Rings setting so that this unit s answering system answers calls before the voice mail service of your service provider telephone company does It is necessary to check the number of rin...

Page 38: ...Answering System 38 asking callers to call again later page 33 TG8411_8421BX e book Page 38 Tuesday May 12 2009 11 52 AM ...

Page 39: ...t your telephone When you have new messages 6 is displayed on the handset if message indication service is available Please contact your service provider telephone company for details of this service Important L If 6 still remains on the display even after you have listened to new messages turn it off by pressing and holding for 2 seconds L To use the voice mail service provided by your service pr...

Page 40: ...et locator You can locate a misplaced handset by pressing x on the base unit L The handset beeps for 1 minute To stop paging press it again or ih on the handset TG8411_8421BX e book Page 40 Tuesday May 12 2009 11 52 AM ...

Page 41: ...ct English Push the joystick right to move the cursor to the next space then press the appropriate dial key Arabic Persian Push the joystick left to move the cursor to the next space then press the appropriate dial key Character entry modes The available character entry modes are Alphabet ABC Numeric 0 9 Arabic Persian and Extended G When in these entry modes except Numeric you can select which ch...

Page 42: ...ge Arabic character table is available Persian character table L When you select Persian as the display language Persian character table is available Extended character table N L The following are used for both uppercase and lowercase TG8411_8421BX e book Page 42 Tuesday May 12 2009 11 52 AM ...

Page 43: ...ady registered to the handset Cancel unused base unit registrations from the handset page 29 No link Reconnect AC adaptor L The handset has lost communication with the base unit Move closer to the base unit and try again L Unplug the base unit s AC adaptor to reset the unit Reconnect the adaptor and try again L The handset s registration may have been cancelled Re register the handset page 28 Use ...

Page 44: ...teries are installed correctly page 8 L Fully charge the batteries page 8 L Check the connections page 8 L Unplug the base unit s AC adaptor to reset the unit and turn off the handset Reconnect the adaptor turn on the handset and try again L The handset has not been registered to the base unit Register the handset page 28 The handset display is blank or dark L The handset is in screen saver mode p...

Page 45: ... missed calls remaining View them and erase y in the following way 1 1 centre of joystick i j i M 2 Push the joystick down to search from the most recent call or push the joystick up to search from the oldest call I cannot use Copy or Copy All when I press 1 while displaying phonebook entries L These items are phonebook copy features between the handsets Although the handset shows these items copy...

Page 46: ...l flashes L Clean the charge contacts and charge again page 9 L It is time to replace the batteries page 8 I fully charged the batteries but the operating time seems to be shorter L Clean the battery ends S T and the charge contacts with a dry cloth and charge again Problem Cause solution w is flashing L The handset is too far from the base unit Move closer L The base unit s AC adaptor is not prop...

Page 47: ...ng L The ringer volume is turned off Adjust ringer volume page 21 L Night mode is turned on Turn it off page 24 The base unit does not ring 1 L The ringer volume is turned off Adjust ringer volume page 22 I cannot make a call L The dialling mode may be set incorrectly Change the setting page 14 L The handset is too far from the base unit Move closer and try again L Another unit is in use Wait and ...

Page 48: ... may display the caller s information at the 2nd ring or later L Move closer to the base unit Time on the unit has shifted L Incorrect time information from incoming Caller ID changes the time Set the time adjustment to Manual off page 21 Problem Cause solution The unit does not record new messages L The answering system is turned off Turn it on page 32 L The message memory is full Erase unnecessa...

Page 49: ... L Press each key firmly L The answering system is turned off Turn it on page 36 L You are using a rotary pulse telephone Try again using a touch tone phone While recording a greeting message or listening to messages the unit rings and the operation stops L A call is being received Answer the call and try again later Problem Cause solution Liquid or other form of moisture has entered the handset b...

Page 50: ...ialling mode 14 Display Colour 22 30 Contrast 22 Display mode 25 Language 13 LCD backlight 22 Standby mode 22 Wallpaper 22 E Error messages 43 G Greeting message 33 H Handset Deregistration 29 Locator 40 Registration 28 I Incoming call barring 27 K Key lock 17 Keytones 22 M Making calls 15 Memo alarm 24 Missed calls 30 Mute 16 N Night mode 24 P Pause 15 Phonebook 18 PIN 27 Power failure 9 Power on...

Page 51: ...Notes 51 TG8411_8421BX e book Page 51 Tuesday May 12 2009 11 52 AM ...

Page 52: ...be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Communications Co Ltd Panasonic Communications Co Ltd 2009 Serial No Date of purchase found on the bottom of the base unit Name and address of dealer Attach your purchase receipt here 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan TG8411_8421BX e book Page ...

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