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Panasonic KX-TG8202C, Operating Instructions Manual

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Panasonic KX-TG8202C Operating Instructions Manual Download Page 48

Useful Information

48

Answering system (KX-TG8231/KX-TG8232)

The 2nd caller’s 
information is not displayed 
during an outside call.
(Visual Call Waiting feature 
does not function.)

L

In order to use Call Display, Call Waiting, or 
Visual Call Waiting, you must first contact your 
service provider/telephone company and 
subscribe to the desired service.
After subscribing, you may need to contact your 
service provider/telephone company again to 
activate this specific service, even if you already 
subscribed to both Call Display and Visual Call 
Waiting services.

Problem

Cause/solution

The unit does not record 
new messages.

L

The answering system is off. Turn it on 
(page 31).

L

The message memory is full. Erase 
unnecessary messages (page 33).

L

If you subscribe to the voice mail service, 
messages are recorded by your service 
provider/telephone company not your 
telephone. Change the unit’s “

Ring count

” 

setting or consult your service provider/
telephone company (page 36).

I cannot operate the 
answering system with the 
handset.

L

The base unit or another handset is being used. 
Wait for the other user to finish.

L

A caller is leaving a message. Wait for the caller 
to finish.

L

The handset is too far from the base unit. Move 
closer.

When I try to operate the 
answering system with the 
base unit, the ANSWER 
ON indicator on the base 
unit flashes for a few 
seconds and I cannot 
operate the answering 
system.

L

Another handset is being used. Wait for the 
other user to finish.

L

A caller is leaving a message. Wait for the caller 
to finish.

Problem

Cause/solution

TG8202C_TG8231C_8232C(e).book  Page 48  Friday, July 27, 2007  4:48 PM

Summary of Contents for KX-TG8202C

Page 1: ...for future reference For assistance please call 1 800 561 5505 or visit us at www panasonic ca Charge the handset batteries for 7 hours before initial use Operating Instructions Expandable Digital Cordless Phone with 2 Handsets Model No KX TG8202C Expandable Digital Cordless Answering System Model No KX TG8231C with 2 Handsets Model No KX TG8232C Model shown is KX TG8202C TG8202C_TG8231C_8232C e b...

Page 2: ...rvice 24 Caller list 25 Programming Programmable settings 27 Answering System Answering system 31 Turning the answering system on off31 Greeting message 32 Listening to messages using the base unit 33 Listening to messages using the handset 33 Remote operation 34 Answering system settings 36 Voice Mail Service Using Voice Mail service 38 Multi unit Operation Operating additional handsets 39 Interc...

Page 3: ...ctions KX TG8202C KX TG8231C KX TG8232C Notable feature differences among the following models 1 Intercom calls can be made between the handsets 2 Intercom calls can be made between the handsets by purchasing and registering 1 or more optional handsets KX TGA820C page 5 Model no Answering system Intercom N N 1 KX TG8202 r KX TG8231 r 2 KX TG8232 r r KX TG8202 KX TG8231 KX TG8232 TG8202C_TG8231C_82...

Page 4: ...2 Telephone line cord 1 1 1 3 Rechargeable batteries AAA R03 size 4 2 4 4 Handset cover 1 2 1 2 5 Belt clip 2 1 2 6 Charger 1 1 7 AC adaptor for charger 1 1 1 2 3 4 5 6 7 Accessory item Order number 2 rechargeable nickel metal hydride Ni MH batteries AAA R03 size HHR 4MPA Accessory handset with charger KX TGA820C Headset RP TCA86 RP TCA91 RP TCA92 RP TCA94 or RP TCA95 TG8202C_TG8231C_8232C e book ...

Page 5: ...d the phone system by registering optional handsets to a single base unit LA maximum of 6 total handsets supplied and optional can be registered to a single base unit Handset optional KX TGA820C TG8202C_TG8231C_8232C e book Page 5 Friday July 27 2007 4 48 PM ...

Page 6: ... in the product This may result in the risk of fire or electric shock Never spill any liquid on the product 11 To reduce the risk of electric shock do not disassemble the product Take the product to an authorized service centre when service is required Opening or removing covers may expose you to dangerous voltages or other risks Incorrect reassembly can cause electric shock when the product is su...

Page 7: ...r terminals unless the telephone line has been disconnected at the network interface LUse caution when installing or modifying telephone lines LDo not touch the plug with wet hands LThe AC adaptor is used as the main disconnect device Ensure that the AC outlet is installed near the product and is easily accessible Battery To reduce the risk of fire or injury to persons read and follow these instru...

Page 8: ...adios personal computers wireless devices or other phones avoid facing radio frequency transmitters such as external antennas of mobile phone cell stations avoid putting the base unit on a bay window or near a window LCoverage and voice quality depends on the local environmental conditions LIf the reception for a base unit location is not satisfactory move the base unit to another location for bet...

Page 9: ...n the product use a dry soft cloth The outer surface of the product can be scratched by wiping or rubbing with a hard cloth LDo not use benzine thinner or any abrasive powder TG8202C_TG8231C_8232C e book Page 9 Friday July 27 2007 4 48 PM ...

Page 10: ...H 6 Message Message indicator I V VOL Volume down J x LOCATOR K 8 Skip Handset A Speaker B Soft keys C Joystick D C TALK E s SP PHONE Speakerphone F Headset jack G Dial keypad TONE H FLASH CALL WAIT I Receiver J Display K OFF L MUTE CLEAR M INTERCOM TRANSFER N Microphone O Charge contacts A B A B C D E F I G H J K B A G H F I J K L B M N O C D E TG8202C_TG8231C_8232C e book Page 10 Friday July 27 ...

Page 11: ...ons When in standby mode pressing down on the centre of the joystick reveals the handset s main menu From here you can access various features and settings Volume up Volume down MENU REDIAL Item Meaning w Within range of a base unit LWhen flashing Handset is searching for base unit page 46 e Alarm is on page 30 k Handset is on an outside call Speaker is on Ringer volume is off page 18 27 28 Call p...

Page 12: ...se LThe AC adaptor should be connected to a vertically oriented or floor mounted AC outlet Do not connect the AC adaptor to a ceiling mounted AC outlet as the weight of the adaptor may cause it to become disconnected LThe unit will not work during a power failure We recommend connecting a corded telephone to the same telephone line or to the same telephone line jack using a T adaptor K Set date ti...

Page 13: ...ne Manganese Ni Cd batteries LEnsure correct polarities S T when installing the batteries LWipe the battery ends S T with a dry cloth LWhen installing the batteries avoid touching the battery ends S T or the unit contacts LWhen replacing batteries we recommend using the Panasonic rechargeable batteries noted on page 4 7 1 Press the notch on the handset cover firmly and slide it in the direction of...

Page 14: ...lean more often if the unit is subject to the exposure of grease dust or high humidity LWhen the batteries are empty the entire display may go blank and Charging may not be displayed for about 10 minutes even if you place the handset on the base unit or charger Battery level Note LWhen the batteries need to be charged the handset beeps intermittently during use Panasonic Ni MH battery performance ...

Page 15: ...s the display language The default setting is English 1 MENU centre of joystick 2 Select M by pushing the joystick in any direction i SELECT 3 Push the joystick up or down to select Change language i SELECT 4 Push the joystick up or down to select the desired language 5 Press down the centre of the joystick to save 6 OFF Note LHow to change from French back to English 1 MENU centre of joystick i M...

Page 16: ...ck up or down to select the desired setting i SAVE i OFF Date and time Set the correct date and time so that You can use the alarm function page 30 The unit will announce the day and time a message was recorded when you play back on the answering system page 33 1 MENU centre of joystick 2 Select K by pushing the joystick in any direction i SELECT 3 Push the joystick up or down to select Date and t...

Page 17: ...key 2 V Select the desired phone number 3 C Erasing a number in the redial list 1 REDIAL right soft key 2 V Select the desired phone number 3 ERASE 4 V Yes i SELECT i OFF Note LStep 3 variation MENU i V Erase i SELECT Erasing all numbers in the redial list 1 REDIAL right soft key 2 MENU i V Erase all i SELECT 3 V Yes i SELECT PAUSE button for PBX long distance service users A pause is sometimes re...

Page 18: ... C FLASH button Pressing FLASH allows you to use special features of your host PBX such as transferring an extension call or accessing optional telephone services Note LTo change the flash time see page 29 For Call Waiting service users To use Call Waiting you must subscribe to the Call Waiting service of your service provider telephone company This feature allows you to receive calls while you ar...

Page 19: ... using 2 extensions Call privacy Call privacy allows you to prevent other users from joining your conversations with outside callers To allow other users to join your conversations leave this feature off The default setting is Off 1 Press MENU during an outside call 2 V On or Off i SELECT LWhen this feature is turned on is displayed Note LThis feature will turn off after you hang up the call TG820...

Page 20: ...the joystick right to move the cursor to the next space Correcting a mistake Push the joystick left or right to move the cursor to the character or number you want to erase then press CLEAR Enter the appropriate character or number LPress and hold CLEAR to erase all characters or numbers Group settings Group setting can help you find entries in the handset phonebook quickly and easily When adding ...

Page 21: ...e is no entry corresponding to the character you selected the next entry is displayed 3 V Scroll through the phonebook if necessary 4 C Searching by group 1 C left soft key i GROUP 2 V Select the desired group i SELECT LIf you select All groups the unit will end searching group 3 V Scroll through the phonebook if necessary 4 C Editing entries 1 Find the desired entry page 21 2 EDIT 3 Edit the name...

Page 22: ...joystick up or down 2 C Cancelling a one touch dial assignment 1 Press and hold the desired one touch dial key 1 to 9 2 ERASE 3 V Yes i SELECT i OFF Note LStep 2 variation MENU i V Erase i SELECT Chain dial This feature allows you to dial phone numbers in the handset phonebook while you are on a call This feature can be used for example to dial a calling card access number or bank account PIN that...

Page 23: ...3 Select the handset to copy to by pressing the desired handset number 1 6 LWhen an entry has been copied Completed is displayed LTo continue copying another entry V Yes i SELECT i Find the desired entry i OK 4 OFF Copying all entries 1 C left soft key i MENU 2 V Copy all i SELECT 3 Select the handset to copy to by pressing the desired handset number 1 6 LWhen all entries have been copied Complete...

Page 24: ...t to see who called while you were out Custom name display When the Call Display number is received and it matches a phone number stored in the phonebook the stored name from the phonebook is displayed and logged in the caller list Visual Call Waiting service If you subscribe to both Call Display and Visual Call Waiting services the 2nd caller s information is displayed after you hear a Call Waiti...

Page 25: ... the oldest call 3 To call back press C To exit press OFF Note LIf the item has already been viewed or answered Q is displayed even if it was viewed or answered using another handset Editing a caller s phone number before calling back You can edit a phone number in the caller list by adding the long distance code 1 or removing its area code 1 MENU centre of joystick i x i SELECT 2 V Select the des...

Page 26: ...ystick i x i SELECT 2 V Select the desired item LTo edit the number press EDIT repeatedly until the phone number is shown in the desired format 3 SAVE 4 Edit the name if necessary see the character table page 20 i OK 5 Edit the phone number if necessary i OK 6 V Select the desired group i SELECT 7 V Save i SELECT i OFF TG8202C_TG8231C_8232C e book Page 26 Friday July 27 2007 4 48 PM ...

Page 27: ...n to select the desired setting then press SAVE LThis step may vary depending on the feature being programmed LTo exit the operation press OFF Note LIn the following table indicates the default setting LThe current item or setting is highlighted on the display Main menu Sub menu 1 Sub menu 2 Page View Caller ID x 25 Display settings M Wallpaper Wallpaper1 Display colour Colour1 Change language Eng...

Page 28: ...t 1 4 rings 36 Recording time 1 3 min 36 Call screening 1 On 37 Voice prompt 1 English 16 Initial settings Ringer settings Ringer volume Level 6 3 Ringer tone 4 5 6 Tone 1 Display settings Wallpaper Wallpaper1 Display colour Colour1 Change language English 15 Contrast Contrast 3 Registration HS registration Handset registration 40 Deregistration 40 Main menu Sub menu 1 Sub menu 2 Page TG8202C_TG82...

Page 29: ...ct are used with permission of 2006 Copyrights Vision Inc 6 If you select one of the melody ringer tones the ringer tone will continue to sound for several seconds if the caller hangs up before you answer You may hear a dial tone or no one on the line when you answer a call 7 The flash time depends on your telephone exchange or host PBX Consult your PBX supplier if necessary 8 Turn this feature of...

Page 30: ... dial key or place the handset on the base unit or charger LWhen the handset is in use the alarm will not sound until the handset is in standby mode LIf you select Once the setting will change to Off after the alarm sounds Customer support The handset can display the Internet address where you can download the operating instructions or get further information for this product by using your compute...

Page 31: ... you use the prerecorded greeting message the unit automatically switches to another prerecorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off Using the base unit Press s ANSWER ON to turn on off the answering system LWhen th...

Page 32: ...ing a pre recorded greeting message If you erase or do not record your own greeting message the unit plays a pre recorded greeting message for callers and asks them to leave messages Playing back the greeting message 1 MENU centre of joystick i I i SELECT 2 V Play greeting i SELECT i OFF Note LYou can erase your own greeting message by pressing ERASE during playback Erasing your greeting message I...

Page 33: ...sages have been recorded New message is displayed 1 MENU centre of joystick i I i SELECT 2 V Play new msg or Play all msg i SELECT 3 When finished press OFF Note LTo switch to the receiver press C Calling back Call Display subscribers only If caller information was received for the call you can call the caller back while listening to a message 1 Press MENU during playback 2 V Edit Call i SELECT LP...

Page 34: ...y Using the answering system remotely 1 Dial your phone number from a touch tone phone 2 After the greeting message starts enter your remote access code page 36 LThe unit announces the number of new messages LThe voice guidance informs you of the available commands 3 Control the unit using remote commands page 35 4 When finished hang up Voice guidance During remote operation the unit s voice guida...

Page 35: ... on remotely 1 Dial your phone number from a touch tone phone 2 Let the phone ring 15 times LA long beep will be heard 3 Enter your remote access code within 10 seconds after the long beep LThe greeting message is played back LYou can hang up or enter your remote access code again and begin remote operation page 34 Skipping the greeting message to leave a message You can leave a message just as an...

Page 36: ... Voice Mail service subscribers If you subscribe to a flat rate service package that includes Call Display Call Waiting Voice Mail and unlimited local regional long distance calls please note the following LTo use the Voice Mail service provided by your service provider telephone company rather than the unit s answering system turn off the answering system page 31 LTo use this unit s answering sys...

Page 37: ...V Select the desired setting 5 SAVE i OFF Call screening You can set the call screening feature On or Off For details see page 31 The default setting is On 1 MENU centre of joystick i I i SELECT 2 V Settings i SELECT 3 V Call screening i SELECT 4 V Select the desired setting 5 SAVE i OFF TG8202C_TG8231C_8232C e book Page 37 Friday July 27 2007 4 48 PM ...

Page 38: ...ystem turn off the answering system page 31 For details see page 36 KX TG8231 KX TG8232 Voice Mail message indication When you have new messages New Voice Mail is displayed on the handset LIn order to listen to your Voice Mail messages you must dial your service provider telephone company s Voice Mail access number Note LIf the handset still indicates there are new messages even after you have lis...

Page 39: ...stop paging press OFF 3 When you finish talking press OFF Answering an intercom call 1 Press C or s to answer the page 2 When you finish talking press OFF Handset locator You can locate a misplaced handset by paging it 1 Base unit x LOCATOR LThe handset beeps for 1 minute 2 To stop paging Base unit Press x LOCATOR Handset Press OFF Transferring calls between handsets conference calls Outside calls...

Page 40: ...gistration i SELECT 4 Base unit Proceed with the operation for your model N KX TG8202 Press and hold x LOCATOR on the base unit for about 5 seconds No registration tone N KX TG8231 KX TG8232 Press and hold x LOCATOR on the base unit for about 5 seconds until the registration tone sounds LIf all registered handsets start ringing press x LOCATOR to stop then repeat this step LAfter pressing x LOCATO...

Page 41: ... OK LThe selected handset number s flashes LTo cancel a selected handset number press the number again The number stops flashing 6 V Yes i SELECT LA long beep will sound as each handset number disappears 7 After Deregistered is displayed press OFF TG8202C_TG8231C_8232C e book Page 41 Friday July 27 2007 4 48 PM ...

Page 42: ...d belt clip To attach the belt clip To remove the belt clip Headset optional Connecting a headset to the handset allows hands free phone conversations We recommend using the Panasonic headset noted on page 4 LHeadset shown is RP TCA86 TG8202C_TG8231C_8232C e book Page 42 Friday July 27 2007 4 48 PM ...

Page 43: ... phonebook memory is full Erase unnecessary entries page 21 Messages full 1 LMessage memory becomes full Erase unnecessary messages page 33 No items stored LYour phonebook caller list or redial list is empty No link to base Move closer to base try again LThe handset has lost communication with the base unit Move closer to the base unit and try again LUnplug the base unit s AC adaptor to reset the ...

Page 44: ...o connect the unit remove the splitter and connect the unit to the wall socket directly If the unit operates properly check the splitter LDisconnect the unit from the telephone line and connect a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not operate properly contact your service provider ...

Page 45: ...ries should be charging but the battery icon does not change LClean the charge contacts and charge again page 14 The handset beeps intermittently and or flashes LFully charge the batteries page 14 I fully charged the batteries but still flashes LClean the charge contacts and charge again page 14 LIt is time to replace the batteries page 13 I fully charged the batteries but the operating time seems...

Page 46: ... handset and the base unit away from other electrical appliances LMove closer to the base unit LIf your unit is connected to a telephone line with DSL service we recommend connecting a noise filter between the base unit and the telephone line jack Contact your DSL provider for details Noise is heard during a call LYou are using the handset or base unit in an area with high electrical interference ...

Page 47: ...ng a noise filter between the base unit and the telephone line jack Contact your DSL provider for details LThe name display service may not be available in some areas Contact your service provider telephone company for details LOther telephone equipment may be interfering with this unit Disconnect the other equipment and try again LThe caller requested not to send caller information page 24 LIf a ...

Page 48: ... unnecessary messages page 33 LIf you subscribe to the voice mail service messages are recorded by your service provider telephone company not your telephone Change the unit s Ring count setting or consult your service provider telephone company page 36 I cannot operate the answering system with the handset LThe base unit or another handset is being used Wait for the other user to finish LA caller...

Page 49: ... you forget the remote access code store a new remote access code again page 36 LPress each key firmly LThe answering system is turned off Turn it on page 35 LYou are using a rotary pulse telephone Try again using a touch tone phone Problem Cause solution TG8202C_TG8231C_8232C e book Page 49 Friday July 27 2007 4 48 PM ...

Page 50: ...eir own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate NOTICE...

Page 51: ... requirements the base unit must be installed and operated 20 cm 8 inches or more between product and all person s body excluding extremities of hands wrist and feet L This product may not be collocated or operated in conjunction with any other antenna or transmitter L The handset may be carried and operated with only the specific provided belt clip Other non tested belt clips or similar body worn...

Page 52: ...by Approx 0 7 W Maximum Approx 3 5 W Operating conditions 5 C 40 C 41 F 104 F 20 80 relative air humidity dry Dimensions Base unit Approx 44 mm 116 mm 113 mm 1 23 32 inches 4 9 16 inches 4 7 16 inches Handset Approx 143 mm 47 mm 32 mm 5 5 8 inches 1 27 32 inches 1 1 4 inches Charger 3 Approx 46 mm 77 mm 87 mm 1 13 16 inches 3 1 32 inches 3 7 16 inches Mass weight Base unit 1 Approx 170 g 0 37 lb B...

Page 53: ...er only A purchase receipt or other proof of date of original purchase is required before warranty service is performed THIS EXPRESS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT WILL PANASONIC CANADA INC BE LIABLE FOR ANY SPECIAL INDIRECT OR CONSEQUENTIAL DAMAGES In certai...

Page 54: ...2 Group Display colours 25 Ringer tones 24 H Handset locator 39 Headset optional 4 42 I Intercom 39 K Key tone 29 M Making calls 17 Memory capacity message recording 31 Missed calls 24 Mute 18 O One touch dial 22 P Pause 17 Phonebook 20 Phonebook copy 23 Power failure 12 Pulse service 18 R Recording time 36 Redial list 17 Registration 40 Remote code 36 Remote command 35 Remote operation 34 Ring co...

Page 55: ...55 Notes TG8202C_TG8231C_8232C e book Page 55 Friday July 27 2007 4 48 PM ...

Page 56: ...asonic Communications Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Communications Co Ltd 2007 Panasonic Communications Co Ltd All Rights Reserved Serial No Date of purchase found on the bottom of the base unit Name and address of dealer PQQX16370ZA DC0707YK0 TG8202C_TG8231C_8232C e book Page 56 ...

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