Panasonic KX-TG7861NZ Operating Instructions Manual Download Page 45 | Manualshive

Page: 45 / 52

background image

Problem

Cause/solution

I cannot make a call.

R

If you are using a BT double adaptor to connect the unit,
remove the adaptor and connect the unit to the phone wall
socket directly. If the unit operates properly, check or replace
the adaptor.

R

You dialled a call restricted number (page 28).

R

The key lock feature is turned on. Turn it off (page 17).

R

The unit is not designed to be used with rotary/pulse dialling
services.

Caller ID

Problem

Cause/solution

Caller information is not
displayed.

R

You must subscribe to a Caller ID service. Contact your service
provider/telephone company for details.

R

If your unit is connected to any additional telephone equipment,
remove and plug the unit directly into the wall socket.

R

If you use a DSL/ADSL (JetStream) service, we recommend
that you contact your DSL/ADSL service provider to have a
DSL/ADSL Splitter installed. We do not recommend the use of
generic DSL/ADSL filters. Contact your DSL/ADSL service
provider for details.

R

Other telephone equipment such as a monitored Burglar Alarm
or the modem in the SKY Digital decoder may be interfering
with this unit. Disconnect the other equipment and try again.

Caller information is slow
to display.

R

Depending on your service provider/telephone company, the
unit may display the caller’s information at the 2nd ring or later.
Set the first ring to

“

Off

”

(page 23).

R

Move closer to the base unit.

Time on the unit has
shifted.

R

Incorrect time information from incoming Caller ID changes the
time. Set the time adjustment to

“

Manual

”

(off) (page 23).

Answering system

Problem

Cause/solution

The unit does not record
new messages.

R

The answering system is turned off. Turn it on (page 33).

R

The message memory is full. Erase unwanted messages
(page 34).

R

The recording time is set to

“

Greeting Only

”

. Change the

setting (page 37).

R

If you subscribe to a voice mail service, messages are recorded
by your service provider/telephone company, not your
telephone. Change the unit’s number of rings setting or contact
your service provider/telephone company (page 37).

45

Useful Information

TG7861_62NZ(en)_0121_ver003.pdf 45

2013/01/21 9:48:17

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Summary of Contents for KX-TG7861NZ

Page 1: ... Before initial use see Getting Started on page 9 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference Please access our online customer survey http panasonic net pcc tel q TG7861_62NZ en _0121_ver003 pdf 1 2013 01 21 9 48 14 ...

Page 2: ...ok 18 Speed Dial Speed dial 20 Programming Programmable settings 21 Special programming 26 Registering a unit 29 Caller ID Service Using Caller ID service 31 Caller list 31 Answering System Answering system 33 Turning the answering system on off 33 Greeting message 33 Listening to messages using the base unit 34 Listening to messages using the handset 34 Remote operation 35 Answering system settin...

Page 3: ... model numbers will be omitted in these instructions KX TG7861NZ KX TG7862NZ Accessory information Supplied accessories No Accessory item Part number Quantity KX TG7861 KX TG7862 A AC adaptor for base unit PNLV226AL 1 1 B Telephone line cord 1 1 C Rechargeable batteries 1 2 4 D Handset cover 2 1 2 E Charger 1 F AC adaptor for charger PNLV233AL 1 1 See page 4 for replacement battery information 2 T...

Page 4: ...gital Cordless Phone and attaching it to an easy to lose item in advance you can locate and find the mislaid item to which the key finder is attached Please visit our Web site http panasonic net pcc products telephone p tga20 Please contact Panasonic or authorised sales department on the back cover for availability of key finder in your area Expanding your phone system Handset optional KX TGA786AZ...

Page 5: ...allow the AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects Operating safeguards R Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners R Do not disassemble the product R Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the tele...

Page 6: ...Emergency Service R To minimise the possibility of lightning damage when you know that a thunderstorm is coming we recommend that you Unplug the telephone line cord from the phone socket Unplug the AC adaptor from the AC power outlet R The earpiece on the handset is magnetised and may retain small metallic objects R The unit s answering system only responds to Distinctive Alert cadence s DA1 and D...

Page 7: ...tors R The product should be kept free from excessive smoke dust high temperature and vibration R The product should not be exposed to direct sunlight R Do not place heavy objects on top of the product R When you leave the product unused for a long period of time unplug the product from the power outlet R The product should be kept away from heat sources such as radiators cookers etc It should not...

Page 8: ...to 1 90 GHz R RF transmission power Approx 10 mW average power per channel R Power source 220 240 V AC 50 60 Hz R Power consumption Base unit Standby Approx 0 7 W Maximum Approx 2 8 W Charger Standby Approx 0 12 W Maximum Approx 1 8 W R Operating conditions 0 C 40 C 20 80 relative air humidity dry Note R Design and specifications are subject to change without notice R The illustrations in these in...

Page 9: ... service Correct Incorrect To power outlet Press plug firmly Hook Click n Charger R Use only the supplied Panasonic AC adaptor PNLV233AL To power outlet Click Battery installation R USE ONLY Ni MH batteries AAA R03 size R Do NOT use Alkaline Manganese Ni Cd batteries R Confirm correct polarities Rechargeable Ni MH ONLY R When the date and time setting is displayed see page 14 9 Getting Started TG7...

Page 10: ...le batteries noted on page 4 6 R Wipe the battery ends with a dry cloth R Avoid touching the battery ends or the unit contacts Note for battery charging R It is normal for the handset to feel warm during charging R Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Before cleaning the unit disconnect from power outlets and any telephone line cords...

Page 11: ...n select the feature shown directly above it on the display Navigator key MDN MCN MFN or MEN Scroll through various lists and items MDN or MCN Adjust the receiver or speaker volume while talking MCN Caller list View the caller list MFN Phonebook View the phonebook entry MEN T Redial View the redial list R As all multiple items cannot be displayed on screen at the same time you can quickly search t...

Page 12: ... recorded page 34 Item Meaning Greeting Only is selected as the caller s recording time In this case the answering system answers calls with a greeting message and caller messages are not recorded page 37 Battery level Alarm is on page 26 Equalizer is set page 17 Privacy mode is on page 24 Ringer volume is off page 15 Night mode is on page 27 Blocked call 1 page 27 32 New voice mail message receiv...

Page 13: ... 1 This icon is displayed when the key finder is registered 2 This menu icon is displayed when the key finder is not registered Screen saver mode The backlight goes dark when on a call or turns off completely after 1 minute of inactivity if the handset is not on the base unit or charger Activate the handset display again by pressing M N when on a call pressing MeN at all other times Turning the po...

Page 14: ...t display Note R When there is another cordless phone nearby and it is in use the base unit transmission power may not be reduced R Activating one touch eco mode reduces the range of the base unit in standby mode R If you set the repeater mode to On page 30 One touch eco mode is cancelled Eco Setup is not shown in the display menu page 24 Display mode You can select to display either a single item...

Page 15: ...bN Yes a MOKN a MeN Pause for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service When storing a calling card access number and or PIN in the phonebook a pause is also needed page 19 Example If you need to dial the line access number 0 when making outside calls with a PBX 1 0 a MDN Pause 2 Dial the phone number a M N Note R A 3 secon...

Page 16: ...g or Call Waiting Caller ID you must first subscribe with your service provider telephone company This feature allows you to receive calls while you are already talking on the phone If you receive a call while on the phone you will hear a call waiting tone If you subscribe to both Caller ID and Call Waiting with Caller ID services the 2nd caller s information is displayed after you hear the call w...

Page 17: ... conversation press M N when the other handset is on an outside call Note R To prevent other users from joining your conversations with outside callers turn the privacy mode on page 24 Key lock The handset can be locked so that no calls or settings can be made Incoming calls can be answered but all other functions are disabled while key lock is on To turn key lock on press M N right soft key for a...

Page 18: ...bN Select the desired entry R You can scroll through the phonebook entry by pressing and holding MCN or MDN 3 M N Searching by first character 1 M N left soft key or MFN R Change the character entry mode if necessary M N a MbN Select the character entry mode a MOKN 2 Press the dial key 0 to 9 or which contains the character you are searching for page 40 R Press the same dial key repeatedly to disp...

Page 19: ...nebook without having to dial manually 1 During an outside call press M N 2 MbN Phonebook a MOKN 3 MbN Select the desired entry 4 Press M N right soft key to dial the number Note R When storing a calling card access number and your PIN in the phonebook as one phonebook entry press MDN Pause to add pauses after the number and PIN as necessary page 15 19 Shared Phonebook TG7861_62NZ en _0121_ver003 ...

Page 20: ... which is assigned to a speed dial key the edited entry does not transfer to the speed dial key Editing an entry 1 Press and hold the desired speed dial key 1 to 3 a M N 2 MbN Edit a MOKN 3 Edit the name if necessary 16 characters max page 40 a MOKN 4 Edit the phone number if necessary 24 digits max a MOKN 2 times a MeN Erasing an entry 1 Press and hold the desired speed dial key 1 to 3 a M N 2 Mb...

Page 21: ... Enter the desired code Example Press M N right soft key 101 2 Select the desired setting a MOKN R This step may vary depending on the feature being programmed R To exit the operation press MeN Note R In the following table indicates the default settings R In the following table indicates the reference page number R Display menu order and sub menu may vary depending on your model Display the menu ...

Page 22: ...l Screening 1 On 0 Off 310 33 Answer On 1 327 33 Answer Off 1 328 33 Main menu Time Settings Sub menu 1 Sub menu 2 Settings Code Set Date Time 1 101 14 Memo Alarm 1 3 Alarm1 3 1 Once 2 Daily 3 Weekly 0 Off 720 26 Time Adjustment 1 3 1 Caller ID 0 Manual 226 Main menu Intercom Operation Code Paging the desired unit 274 39 22 Programming TG7861_62NZ en _0121_ver003 pdf 22 2013 01 21 9 48 16 ...

Page 23: ...Ring 1 6 1 On 0 Off 173 Time Settings Set Date Time 1 101 14 Memo Alarm 1 3 Alarm1 3 1 Once 2 Daily 3 Weekly 0 Off 720 26 Time Adjustment 1 3 1 Caller ID 0 Manual 226 Handset Name 104 27 Key Finder Setup 7 1 Add new device for Finder1 8 2 Add new device for Finder2 3 Add new device for Finder3 4 Add new device for Finder4 Change Name 1 Finder1 6561 Finder2 9 6562 10 Finder3 9 6563 10 Finder4 9 656...

Page 24: ...st 1 6 Contrast 1 6 Contrast 3 145 Keytones 12 1 On 0 Off 165 Area Code 1 255 28 Call Restrict 1 256 28 Auto Talk 13 1 On 0 Off 200 15 Line Setup Recall Flash 1 14 0 900 msec 1 700 msec 2 600 msec 3 400 msec 4 300 msec 5 250 msec G 200 msec 160 msec 6 110 msec 7 100 msec 8 90 msec 9 80 msec 121 16 Privacy Mode 1 15 1 On 0 Off 194 Base Unit PIN 1 0000 132 29 Repeater Mode 1 1 On 0 Off 138 30 Regist...

Page 25: ...n including date and time is received To turn this feature on select Caller ID To turn this feature off select Manual Caller ID subscribers only To use this feature set the date and time first page 14 4 The ringer tone may continue to play for several seconds even if the caller has already hung up You may either hear a dial tone or no one on the line when you answer the call 5 The preset melodies ...

Page 26: ...med for each handset You can set one of 3 different alarm options once daily or weekly for each alarm time Important R Set the date and time beforehand page 14 1 M N right soft key 720 2 Select an alarm by pressing 1 to 3 a MOKN 3 MbN Select the desired alarm option a MOKN Off Turns alarm off Go to step 9 Once An alarm sounds once at the set time Daily An alarm sounds daily at the set time Go to s...

Page 27: ...aits long enough After the selected amount of time passes the handset rings If you select No Ringing the handset never rings during night mode 1 M N right soft key 239 2 MbN Select the desired setting a MOKN a MeN Note R When the answering system answers the call this feature does not work Changing the handset name Each handset can be given a customised name Bob Kitchen etc This is useful when you...

Page 28: ... 09 If you make a call from the caller list to the phone number 09 456 7890 the unit dials 456 7890 1 M N right soft key 255 2 Enter an area code 5 digits max a MOKN a MeN Note R The use of this feature can prevent a National Call from being dialled E g in the case of the South Island the 03 will be omitted and will therefore prevent a National Call to other areas of the South Island Setting call ...

Page 29: ...ringing press M N again to stop then repeat this step R The next step must be completed within 90 seconds 3 Handset MOKN a Wait until Base PIN is displayed a Enter the base unit PIN default 0000 a MOKN R If you forget your PIN contact an authorised service centre R When the handset has been registered successfully is displayed Note R While registering Base in registering is displayed on all regist...

Page 30: ...epeater KX A405 to the base unit Note R Please use a repeater that has not yet been registered to another unit If the repeater is registered to another unit deregister it first referring to the Installation Guide for the DECT repeater 1 Base unit Press and hold M N for about 5 seconds until the registration tone sounds R The next step must be completed within 90 seconds 2 DECT repeater Connect the...

Page 31: ...ion is displayed Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest R If the unit cannot receive caller information the following is displayed Out of Area The caller dials from an area which does not provide a Caller ID service Private Caller The caller requests not to send caller information R If the unit is connected to a PBX system ca...

Page 32: ...iting a caller s phone number before calling back The caller s telephone number which is sent to your telephone from your local telephone exchange includes 0 and an area code prefix For local calls 0 and the area code prefix can be omitted 1 MCN 2 MbN Select the desired entry a M N 3 M N a MbN Edit a MOKN 4 Edit the number R Press dial key 0 to 9 to add MCN to delete 5 M N Erasing selected caller ...

Page 33: ...ing message the unit automatically switches to another pre recorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off The answering system is preset to on Base unit Press M N to turn on off the answering system R When the answeri...

Page 34: ...essages using the base unit When new messages have been recorded M N on the base unit flashes Press M N R If new messages have been recorded the base unit plays back new messages R If there are no new messages the base unit plays back all messages Operating the answering system during playback Key Operation MjN or MkN Adjust the speaker volume M N Repeat message 1 M N Skip message M N Stop playbac...

Page 35: ...reeting message 1 If pressed within the first 5 seconds of a message the previous message is played except when playing back from the message list 2 When you play a message from the message list the unit stops message playback and the display goes back to the message list 3 To resume playback MbN Play a MOKN 4 You can also erase as follows M N a MbN Erase a MOKN a MbN Yes a MOKN Calling back Calle...

Page 36: ...not press any dial keys within 10 seconds after a voice guidance prompt the unit disconnects your call Remote commands You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you Key Operation 1 Repeat message during playback 1 2 Skip message during playback 4 Play new messages 5 Play all messages 6 Play greeting message 7 Record greeti...

Page 37: ...that you have messages To use this service you will be required to leave your answering machine off on your unit page 33 This will allow the service to receive any messages R To use the unit s answering machine rather than the service provided by your service provider telephone company please contact your service provider telephone company to have it removed or deactivated permanently or temporari...

Page 38: ...ervice provider telephone company not your telephone When you have new messages is displayed on the handset if message indication service is available Please contact your service provider telephone company for details of this service Important R If still remains on the display even after you have listened to new messages turn it off by pressing and holding for 2 seconds R To use the voice mail ser...

Page 39: ... can be transferred or a conference call with an outside party can be made between 2 handsets 1 During an outside call press M N to put the call on hold 2 MbN Intercom a MOKN 3 MbN Select the desired unit a MOKN 4 Wait for the paged party to answer R If the paged party does not answer press M N to return to the outside call 5 To complete the transfer Press MeN R The outside call is being routed to...

Page 40: ...ess the appropriate dial key If you do not press any dial key within 5 seconds after entering a character the character is fixed and the cursor moves to the next space Character entry modes The available character entry modes are Alphabet ABC Numeric 0 9 Greek Extended 1 Extended 2 and Cyrillic When in these entry modes except Numeric you can select which character is entered by pressing a dial ke...

Page 41: ...e used for both uppercase and lowercase Extended 2 character table z y 1 2 3 4 5 6 7 8 9 R The following are used for both uppercase and lowercase Cyrillic character table z y 1 2 3 4 5 6 7 8 9 41 Useful Information TG7861_62NZ en _0121_ver003 pdf 41 2013 01 21 9 48 17 ...

Page 42: ...ck the connections page 9 Error R Recording was too short Try again Memory Full R The phonebook memory is full Erase unwanted entries page 18 R Message memory is full Erase unwanted messages page 34 35 R The call barred list memory is full Erase unwanted entries page 28 Use rechargeable battery R A wrong type of battery such as Alkaline or Manganese was inserted Use only the rechargeable Ni MH bat...

Page 43: ...by pressing M N when on a call pressing MeN at all other times R LCD in charging is set to Off while on charge Change the setting page 24 R The handset is not turned on Turn the power on page 13 I cannot hear a dial tone R Make sure that you are using the supplied telephone line cord Your old telephone line cord may have a different wiring configuration R The base unit s AC adaptor or telephone li...

Page 44: ...gister it page 29 R Activating one touch eco mode reduces the range of the base unit in standby mode If required turn eco mode off page 14 Noise is heard sound cuts in and out R You are using the handset or base unit in an area with high electrical interference Re position the base unit and use the handset away from sources of interference R Move closer to the base unit R If you use a DSL ADSL Jet...

Page 45: ...der for details R Other telephone equipment such as a monitored Burglar Alarm or the modem in the SKY Digital decoder may be interfering with this unit Disconnect the other equipment and try again Caller information is slow to display R Depending on your service provider telephone company the unit may display the caller s information at the 2nd ring or later Set the first ring to Off page 23 R Mov...

Page 46: ...s by 1 from the specified number of rings Liquid damage Problem Cause solution Liquid or other form of moisture has entered the handset base unit R Disconnect the AC adaptor and telephone line cord from the base unit Remove the batteries from the handset and leave to dry for at least 3 days After the handset base unit are completely dry reconnect the AC adaptor and telephone line cord Insert the b...

Page 47: ...AS AN BENEFIT AND DOES NOT AFFECT YOUR LEGAL 1 Pick up and delivery 2 Batteries 3 Repairs when the product has not been used in accordance with the Operating Instructions Manual or has been modified 4 Normal maintenance and cleaning as required in the product s Operating Instructions Manual 5 Service calls to a Correct the set up of the product b Instruct you how to use the product c Replace fuses...

Page 48: ...nd code 21 Display Clock 24 Colour 24 Contrast 24 Display mode 14 Language 13 LCD backlight 24 Wallpaper 24 E Eco mode 14 Equalizer 16 Error messages 42 F First ring 23 H Handset Deregistration 29 Locator 39 Name 27 Registration 29 Hold 16 I Incoming call barring 27 Intercom 39 K Key finder 23 25 Key lock 17 Keytones 24 M Making calls 15 Missed calls 31 Mute 16 N Night mode 27 Noise reduction 16 P...

Page 49: ...49 Notes TG7861_62NZ en _0121_ver003 pdf 49 2013 01 21 9 48 17 ...

Page 50: ...50 Notes TG7861_62NZ en _0121_ver003 pdf 50 2013 01 21 9 48 17 ...

Page 51: ...51 Notes TG7861_62NZ en _0121_ver003 pdf 51 2013 01 21 9 48 17 ...

Page 52: ...h your purchase receipt here Customer Care Centre Tel No 09 272 0178 or website www panasonic co nz Sales Department 350 Te Irirangi Drive East Tamaki Private Bag 14911 Panmure Auckland New Zealand Phone 09 272 0100 Fax 09 272 0137 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan Panasonic System Networks Co Ltd 2013 PNQX5890ZA PNQX5890ZA PNQX5890ZA TT0113YK0 E TG7861_62NZ en _0121_ver003 p...

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