Useful Information
47
Caller ID
Answering system
Problem
Cause/solution
Caller information is not
displayed.
L
You must subscribe to a Caller ID service.
Contact your service provider/telephone
company for details.
L
If your unit is connected to any additional
telephone equipment, remove and plug the
unit directly into the wall socket.
L
If you use a DSL/ADSL service, we
recommend connecting a filter (contact your
DSL/ADSL service provider) to the telephone
line between the base unit and the telephone
line socket. Contact your DSL/ADSL provider
for details.
L
Other telephone equipment may be interfering
with this unit. Disconnect the other equipment
and try again.
Caller information is slow to
display.
L
Depending on your service provider/
telephone company, the unit may display the
caller’s information at 2nd ring or later.
L
Move closer to the base unit.
Time on the unit has shifted.
L
Incorrect time information from incoming
Caller ID changes the time. Set the time
adjustment to off (page 25).
Problem
Cause/solution
The unit does not record new
messages.
L
The answering system is turned off. Turn it on
(page 30).
L
The message memory is full. Erase
unnecessary messages (page 32).
L
The recording time is set to
“
Greeting
Only
”
. Change the setting (page 35).
L
If you subscribe to the voice mail service,
messages are recorded by your service
provider/telephone company not your
telephone. Change the unit’s number of rings
setting or contact your service provider/
telephone company (page 34).
My own greeting message
cannot be properly heard.
L
Record your own greeting message again
(page 31).
TG7341_7343AL(e).book Page 47 Tuesday, September 2, 2008 11:00 AM