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Useful Information

43

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect 
the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s 
AC adaptor and turn on the handset.

General use

Problem

Cause/solution

The unit does not work.

L

Make sure the batteries are installed correctly 
(page 13).

L

Fully charge the batteries (page 14).

L

Check the connections (page 12).

L

Unplug the base unit’s AC adaptor to reset the 
unit and turn off the handset. Reconnect the 
adaptor, turn on the handset and try again.

L

The handset has not been registered to the 
base unit. Register the handset (page 26).

I cannot hear a dial tone.

L

The base unit’s AC adaptor or telephone line 
cord is not connected. Check the connections.

L

If you are using a splitter to connect the unit, 
remove the splitter and connect the unit to the 
wall socket directly. If the unit operates 
properly, check the splitter.

L

Disconnect the base unit from the telephone 
line and connect the line to a known working 
telephone. If the working telephone operates 
properly, contact our service personnel to 
have the unit repaired. If the working 
telephone does not operate properly, contact 
your service provider/telephone company.

I do not know how to erase 

y

(Missed call) from the display.

L

There are unviewed missed calls remaining. 
View them using the following method.

1

K

 (middle soft key)

2

{V}

/

{^}

:

Caller List

i

M

3

Press 

{V}

 to search from the most recent 

call, or press 

{^}

 to search from the oldest 

call.

Summary of Contents for KX-TG7301NZ

Page 1: ...mpany Please read these operating instructions before using the unit and save them for future reference Charge the batteries for about 7 hours before initial use Operating Instructions Model No KX TG7321NZ KX TG7322NZ Digital Cordless Answering System Model No KX TG7301NZ KX TG7302NZ Digital Cordless Phone Model shown is KX TG7301 ...

Page 2: ...ebook Handset phonebook 21 Copying phonebook entries 22 Programming Programmable settings 23 Special instructions for programmable settings 25 Registering a unit 26 Caller ID Service Using Caller ID service 28 Caller list 29 Answering System Answering system 30 Turning the answering system on off 30 Greeting message 31 Listening to messages using the base unit 31 Listening to messages using the ha...

Page 3: ...01NZ KX TG7302NZ KX TG7321NZ KX TG7322NZ Notable differences between the models KX TG7301 series KX TG7321 series L Model shown is KX TG7302 Model No Base unit Handset Part No Part No Quantity KX TG7301 KX TG7301 KX TGA730 1 KX TG7302 KX TG7301 KX TGA730 2 L Model shown is KX TG7322 Model No Base unit Handset Part No Part No Quantity KX TG7321 KX TG7321 KX TGA731 1 KX TG7322 KX TG7321 KX TGA731 2 ...

Page 4: ...7321 r r 2 KX TG7322 r r 1 Intercom calls can be made between the handsets 2 Intercom calls can be made between the handsets by purchasing and registering one or more optional handsets page 5 No Accessory item Part number Quantity KX TG7301 KX TG7321 KX TG7302 KX TG7322 1 AC adaptor for base unit PQLV207AL 1 1 2 Telephone line cord 1 1 3 Rechargeable batteries 1 2 4 4 Handset cover 2 1 2 5 Charger...

Page 5: ...l requires 2 AAA R03 batteries for every handset For best performance we recommend using Panasonic rechargeable batteries Model No HHR 4MPT L Replacement batteries may have a different capacity from that of the supplied batteries Expanding your phone system No Accessory item Model number 1 DECT repeater KX A272 You can expand your phone system by registering optional handsets max 6 to a single bas...

Page 6: ... moisture L Do not place or use this product near automatically controlled devices such as automatic doors and fire alarms Radio waves emitted from this product may cause such devices to malfunction resulting in an accident Operating safeguards L Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners L Do not disassemble the product L Do not spill liquids deter...

Page 7: ...itations specified in this manual L Only use a compatible base unit or charger to charge the batteries Do not tamper with the base unit or charger Failure to follow these instructions may cause the batteries to swell or explode General notice L This equipment will be inoperable when mains power fails L When a failure occurs which results in the internal parts becoming accessible disconnect the pow...

Page 8: ...shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS For best performance Base unit location avoiding noise The base unit and other compatible Pan...

Page 9: ... Operating the product near electrical appliances may cause interference Move away from the electrical appliances Routine care L Wipe the outer surface of the product with a soft moist cloth L Do not use benzine thinner or any abrasive powder Notice for product disposal transfer or return L This product can store your private confidential information To protect your privacy confidentiality we reco...

Page 10: ...kip F 6 Play Message indicator G x Locator H s Answer on Answer on indicator Handset A Speaker B Soft keys C C Talk D s Speakerphone E Dial keypad F R E R Recall Flash E Alarm shortcut key G Charge indicator Ringer indicator H Receiver I Display J ih Off Power K Navigator key V Volume V L C T Clear Mute M INT Intercom N Microphone O Charge contacts B A A B CD F G H E H I K L J G M N O B F E C D A ...

Page 11: ...e up Volume down Item Meaning w Within range of a base unit L When flashing Handset is searching for base unit page 45 x Handset is accessing base unit intercom paging changing base unit settings etc k Handset is on an outside call y Missed call 1 page 28 u L When displayed next to the battery icon Answering system is on 2 page 30 L When displayed with a number New messages have been recorded 2 pa...

Page 12: ...ne L Answering system is being used by another handset or the base unit 2 1 Caller ID subscribers only 2 KX TG7321 KX TG7322 3 Voice mail subscribers only Icon Action U Returns to the previous screen K Displays the menu M Accepts the current selection j Displays a previously dialled phone number n Opens the phonebook Displays the character entry mode for phonebook search page 21 1 Turns the key lo...

Page 13: ... to the same telephone line socket using a BT double adaptor If you subscribe to a DSL ADSL service Please attach a DSL ADSL filter contact your DSL ADSL provider to the telephone line between the base unit and the telephone line socket in the event of the following noise is heard during conversations Caller ID features do not function properly Batteryinstallationand replacement Important L Use th...

Page 14: ... 7 hours before initial use L While charging Charging is displayed and the charge indicator on the handset lights up When the batteries are fully charged Charge Completed displays The charge indicator stays lit even after the batteries are fully charged 1 Model shown is KX TG7301 2 KX TG7302 KX TG7322 Note L It is normal for the handset to feel warm during charging L If you want to use the unit im...

Page 15: ...the handset can be left on the base unit or charger without any ill effect on the batteries L The battery level may not be displayed correctly after you replace the batteries In this case place the handset on the base unit or charger and let it charge for at least 7 hours Wall mounting Base unit Charger Battery icon Battery level 1 High 2 Medium 3 Low L When flashing Needs charging Operation Opera...

Page 16: ...mes i M 2 times i V Select your desired language i M i ih Date and time 1 K middle soft key 2 V Handset Setup i M 3 V Time Settings i M 4 V Set Date Time i M 5 Enter the current date month and year Example 15 July 2008 1 5 0 7 0 8 6 Enter the current hour and minute Example 9 30 PM 0 9 3 0 i Press until 09 30 PM is displayed 7 M i ih Symbol Meaning The words in the brackets indicate button names o...

Page 17: ...eparation 17 Note L To correct a digit press or to move the cursor to the digit then make the correction L The date and time may be incorrect after a power failure In this case set the date and time again ...

Page 18: ... desired phone number i K i M 3 V Yes i M i ih Pause for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service When storing a calling card access number and or PIN in the phonebook a pause is also needed page 22 Example If you need to dial the line access number 0 when making outside calls with a PBX 1 0 i l 2 Dial the phone number i C...

Page 19: ...ws you to receive calls while you are already talking on the phone If you receive a call while on the phone you will hear a call waiting tone If you subscribe to both Caller ID and Call Waiting with Caller ID services the 2nd caller s information is displayed after you hear the call waiting tone on the handset 1 Press R E to answer the 2nd call 2 To switch between calls press R E Note L Please con...

Page 20: ...oming calls can be answered but all other functions are disabled while key lock is on To turn key lock on press K middle soft key for about 3 seconds L is displayed L To turn key lock off press middle soft key for about 3 seconds Note L Calls to emergency numbers cannot be made until key lock is turned off ...

Page 21: ...ft soft key 2 Press the dial key 0 to 9 which contains the character you are searching for page 40 L Press the same dial key repeatedly to display the first entry corresponding to each character located on that dial key L If there is no entry corresponding to the character you selected the next entry is displayed L To change the character entry mode i V Select the character entry mode i M 3 V Scro...

Page 22: ...ess l to add pauses after the number and PIN as necessary page 18 Copying phonebook entries You can copy phonebook entries to the phonebook of another compatible Panasonic handset Copying an entry 1 Find the desired entry page 21 i K 2 V Copy i M 3 Enter the handset number you wish to send the phonebook entry to L When an entry has been copied Completed is displayed L To continue copying another e...

Page 23: ... desired setting i M L This step may vary depending on the feature being programmed L To exit the operation press ih Note L For other top menus please refer to each chapter L In the following table indicates the default settings L The current item or setting is highlighted on the display Top menu Sub menu 1 Sub menu 2 Page Handset Setup Time Settings Set Date Time 1 16 Alarm 25 Time Adjustment 1 C...

Page 24: ...f 2007 Copyrights Vision Inc 4 Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any keys including confirmation tones and error tones 5 If you subscribe to a Caller ID service and want to view the caller s information after lifting up the handset to answer a call turn off this feature 6 KX TG7321 KX TG7322 7 The recall flash time depends on your telephon...

Page 25: ...e handset is in standby mode L If you select Once the setting changes to Off after the alarm sounds L Even when the ringer volume for outside calls is set to off page 23 the alarm sound is heard at a low level Time adjustment Caller ID subscribers only This feature allows the unit to automatically adjust the date and time each time caller information is received To use this feature your caller ID ...

Page 26: ...se make note of your new PIN The unit will not reveal the PIN to you If you forget your PIN contact your nearest Panasonic service centre 1 K middle soft key 2 V Base Unit Setup i M 3 V Base Unit PIN i M 4 Enter the current 4 digit base unit PIN default 0000 5 Enter the new 4 digit base unit PIN i M i ih Registering a unit Operating additional units Additional handsets Up to 6 handsets can be regi...

Page 27: ...ation i M L The numbers of all handsets registered to the base unit are displayed 5 Select the handset s you want to cancel by pressing the desired handset number i M L The selected handset number s flashes L To cancel a selected handset number press the number again The number stops flashing 6 V Yes i M L A confirmation tone sounds as each handset number disappears L The handset does not beep whe...

Page 28: ...al call if the number dialled has the area code prefix included If this is unacceptable dial only the 7 digit local number Do not dial the 0 prefix or the area code Caller ID features When an outside call is being received the caller s phone number is displayed Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest L If the unit cannot recei...

Page 29: ...the unit to delete automatically page 26 Editing a caller s phone number before calling back The caller s telephone number which is sent to your telephone from your local telephone exchange includes 0 and an area code prefix For local calls 0 and the area code prefix can be omitted 1 K middle soft key 2 V Caller List i M 3 V Select the desired entry i K 4 V Edit and Call i M 5 Edit the number L Pr...

Page 30: ...apidly when the answering system is turned on L When the message memory becomes full If you use the pre recorded greeting message the unit automatically switches to another pre recorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system ...

Page 31: ...e page 35 is set to Greeting Only caller messages are not recorded and the unit plays a different pre recorded greeting message asking callers to call again Playing back the greeting message 1 K middle soft key 2 V Answer System i M 3 V Play Greeting i M 4 ih Erasing your greeting message If you erase your own greeting message the unit plays a pre recorded greeting message for callers 1 K middle s...

Page 32: ... dial keys or soft keys on the handset K middle soft key i V Answer System i M Key Operation or V Adjust the speaker volume 7 Repeat message during playback 1 8 Skip message during playback Stop playback 4 Erase currently playing message Key Operation or V Adjust the receiver speaker volume 1 or Repeat message during playback 1 2 or Skip message during playback 3 Enter the Settings menu 4 Play new...

Page 33: ... must be entered when operating the answering system remotely This code prevents unauthorised parties from listening to your messages remotely Important L In order to operate the answering system remotely you must first set a remote access code 1 K middle soft key 2 V Answer System i M 3 V Settings i M 4 V Remote Code i M 5 To turn on remote operation enter the desired 3 digit remote access code L...

Page 34: ...mber of rings before the unit answers a call You can change the number of times the phone rings Number of Rings before the unit answers a call You can select 2 to 7 rings or Auto The default setting is 4 Rings Auto The unit s answering system answers at the end of the 2nd ring when new messages have been recorded or at the end of the 5th ring when there are no new messages If you call your phone f...

Page 35: ...service provider telephone company please contact your service provider telephone company to have it removed or deactivated permanently or temporarily Alternatively you can leave this service connected and change the Number of Rings to a shorter duration on your unit so your unit s answering machine can pick up the call prior to the service provided by your service provider telephone company Note ...

Page 36: ...Answering System 36 5 V Select the desired setting i M i ih ...

Page 37: ...ice provider telephone company not your telephone Your service provider telephone company uses a Stutter dial tone special dial tone to indicate that you have new messages When you have new messages 0 will be displayed on the handset Please contact your service provider telephone company for details of this service Note L If 0 still remains on the display even after you have listened to new messag...

Page 38: ...nsferring calls Outside calls can be transferred between 2 handsets 1 During an outside call press INT to put the call on hold 2 Enter the desired handset number you want to transfer to 3 Wait for the paged party to answer L If the paged party does not answer press INT to return to the outside call 4 To complete the transfer press ih L The outside call is routed to the handset Transferring a call ...

Page 39: ...e desired handset number you want to transfer to 3 Wait for the paged party to answer L If the paged party does not answer press INT to return to the outside call 4 To establish a conference call press 3 L To leave the conference press ih The other parties can continue the conversation Handset locator You can locate a misplaced handset by paging it 1 Base unit Press x L All registered handsets bee...

Page 40: ... erase the character or number highlighted by the cursor Press and hold C T to erase all characters or numbers Press to switch between uppercase and lowercase To enter another character located on the same dial key press to move the cursor to the next space then press the appropriate dial key Character entry modes Several character entry modes can be used when entering text The characters that can...

Page 41: ...ormation 41 Extended 1 character table N L The following are used for both uppercase and lowercase Extended 2 character table O L The following are used for both uppercase and lowercase Cyrillic character table P ...

Page 42: ...ndset the receiver and try again Memory Full L The phonebook memory is full Erase unnecessary entries page 21 L Message memory is full Erase unnecessary messages page 32 1 No link to base Reconnect AC adaptor L The handset has lost communication with the base unit Move closer to the base unit and try again L Unplug the base unit s AC adaptor to reset the unit Reconnect the adaptor and try again L ...

Page 43: ...6 I cannot hear a dial tone L The base unit s AC adaptor or telephone line cord is not connected Check the connections L If you are using a splitter to connect the unit remove the splitter and connect the unit to the wall socket directly If the unit operates properly check the splitter L Disconnect the base unit from the telephone line and connect the line to a known working telephone If the worki...

Page 44: ...7 L You entered the wrong PIN If you forget your PIN contact your nearest Panasonic service centre L Place the handset and the base unit away from other electrical appliances Problem Cause solution The handset beeps and or 3 flashes L Battery charge is low Fully charge the batteries page 14 I fully charged the batteries but 3 still flashes L Clean the charge contacts and charge again page 14 L It ...

Page 45: ...tream service we recommend that you contact your DSL ADSL service provider to have a DSL ADSL Splitter installed We do not recommend the use of generic DSL ADSL filters Contact your DSL ADSL service provider for details The handset does not ring L The ringer volume is turned off Adjust ringer volume page 23 The base unit does not ring 1 L The ringer volume is turned off Adjust ringer volume page 2...

Page 46: ...ecoder may be interfering with this unit Disconnect the other equipment and try again Caller information is slow to display L Depending on your service provider telephone company the unit may display the caller s information at 2nd ring or later L Move closer to the base unit Time on the unit has shifted L Incorrect time information from incoming Caller ID changes the time Set the time adjustment ...

Page 47: ...check your current code page 33 L Press each key firmly L The answering system is turned off Turn it on page 34 L You are using a rotary pulse telephone Try again using a touch tone phone While recording a greeting message or listening to messages the unit rings and recording stops L A call is being received Answer the call and try again later Problem Cause solution Liquid or other form of moistur...

Page 48: ... Standby Approx 1 2 W Maximum Approx 3 7 W Base unit 2 Standby Approx 1 4 W Maximum Approx 4 1 W Charger 3 Standby Approx 0 6 W Maximum Approx 3 5 W Operating conditions 5 C 40 C 20 80 relative air humidity dry Dimensions Base unit Approx 44 mm 143 mm 107 mm Handset Approx 150 mm 48 mm 35 mm Charger 3 Approx 51 mm 75 mm 88 mm Mass weight Base unit 1 Approx 140 g Base unit 2 Approx 170 g Handset Ap...

Page 49: ...ing 19 Call Waiting Caller ID 19 Chain dial 22 Character entry 40 Conference calls 39 D Date and time 16 Display Contrast 23 Language 16 E Error messages 42 H Handset Deregistration 27 Locator 39 Registration 26 I Intercom 38 K Key lock 20 Keytones 23 M Making calls 18 Missed calls 28 Mute 19 P Pause 18 Phonebook 21 Phonebook copy 22 PIN 26 Power failure 13 Power on off 16 R Recall flash 19 24 Red...

Page 50: ...Notes 50 ...

Page 51: ...Notes 51 ...

Page 52: ... Hakata ku Fukuoka 812 8531 Japan Copyright This material is copyrighted by Panasonic Communications Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Communications Co Ltd 2008 Panasonic Communications Co Ltd All Rights Reserved Serial No Date of purchase found on the bottom of the base unit Name an...

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