Panasonic KX-TG6631, Operating Instructions Manual

Page: 55 / 72

Caller ID/Talking Caller ID
Problem Cause/solution
Caller information is not
displayed. R You must subscribe to Caller ID service. Contact
your service provider/telephone company for
details.
R If your unit is connected to any additional
telephone equipment such as a Caller ID box or
cordless telephone line jack, plug the unit directly
into the wall jack.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base
unit and the telephone line jack. Contact your DSL/
ADSL provider for details.
R The name display service may not be available in
some areas. Contact your service provider/
telephone company for details.
R Other telephone equipment may be interfering with
this unit. Disconnect the other equipment and try
again.
Caller information is not
announced. R The handset or base unit’s ringer volume is turned
off. Adjust it (page 18,28).
R The Talking Caller ID feature is turned off. Turn it
on (page 29).
R The number of rings for the answering system is
set to
“
2 rings
” or “
Toll saver
” . Select a
different setting (page 44).
R If the base unit and another handset are having an
intercom call, your handset does not announce
caller information.
Caller information is
displayed or announced
late. R Depending on your service provider/telephone
company, the unit may display or announce the
caller’s information at the 2nd ring or later.
R Move closer to the base unit.
The caller list/incoming
phone numbers are not
edited automatically. R The Caller ID number auto edit feature is turned
off. Turn it on and try again (page 29).
R You need to call back the edited number to
activate Caller ID number auto edit.
I cannot dial the phone
number edited in the caller
list. R The phone number you dialed might have been
edited incorrectly (for example, the long
distance“1”or the area code is missing). Edit the
phone number with another pattern (page 36).
Time on the unit has
shifted. R Incorrect time information from incoming Caller ID
changes the time. Set the time adjustment
to
“
Manual
” (off) (page 28).
For assistance, please visit http://www.panasonic.com/help
55
Useful Information