background image

– 6 –

Quick troubleshooting

Lift up the handset from the base unit or 
charger.
Press 

{C}

 at the handset, then check if 

the display shows 

Talk

.

Check if the 
telephone cord is 
properly connected 
to both the base 
unit and telephone 
line jack on the 
wall.

Try to connect your 
telephone into a 
different line.

Press 

{s}

, then check if 

the dial tone is heard 
from the speaker on the 
back.

No dial tone

Dial tone is 
heard.

2

 No dial tone is heard from handset.

Try remedy for 

1

 on previous 

page.

See if 

Check tel line

 is shown on the handset display.

Your telephone 
may need service 
when only back 
speaker provides 
a dial tone.

Your telephone may need service.
Please visit 

http://www.panasonic.com/help 

for further troubleshooting.

No link. Re- 

connect base 
AC adaptor.

” 

is displayed.

Talk

 is 

displayed.

Displayed

Not displayed

Still displayed

Still displayed

{C}

{s}

No link. Re-

connect base

AC adaptor.

Talk

Talk

TG643x_QG(e).fm  Page 6  Thursday, November 27, 2008  4:57 PM

Summary of Contents for KX-TG6431

Page 1: ...Confirm Charging is displayed L Use only the supplied Panasonic AC adaptor PQLV219 Rechargeable Ni MH ONLY L USE ONLY Ni MH batteries AAA R03 size L Do NOT use Alkaline Manganese Ni Cd batteries L Co...

Page 2: ...ctly above it on the display C MENU REDIAL and other additional functions are assigned to the soft keys Pay attention to the display to see what functions the soft keys are assigned during handset ope...

Page 3: ...repeatedly while talking Redialing the last number dialed SP PHONE i REDIAL To adjust the base unit ringer volume Press or V repeatedly to select the desired volume LTo turn the ringer off press and h...

Page 4: ...e same problem occurs even if the handset is next to the base unit call Panasonic customer support at 1 800 211 PANA 1 800 211 7262 Can I add another accessory handset to my base unit LYes you can add...

Page 5: ...in the AC adaptor and insert the batteries into the handset again Try to re register the handset Lift the handset then try again If handset still shows the same message try to re register the handset...

Page 6: ...ack No dial tone Dial tone is heard 2 No dial tone is heard from handset Try remedy for 1 on previous page See if Check tel line is shown on the handset display Your telephone may need service when on...

Page 7: ...ss and hold LOCATOR for about 4 seconds until the registration tone sounds LThe next step must be completed within 90 seconds Press OK then press OFF after a long beep sounds For further registration...

Page 8: ...batteries CANNOT be used Visit our web site http www panasonic com help L Operating Instructions downloading FAQ and troubleshooting hints are available Call us at 1 800 211 PANA 1 800 211 7262 L Mond...

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