Panasonic KX-TG6411BX Operating Instructions Manual Download | Manualshive

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Useful Information

43

Answering system (KX-TG6421)

Problem

Cause/solution

The unit does not record new
messages.

L

The answering system is turned off. Turn it on
(page 27).

L

The message memory is full. Erase
unnecessary messages (page 29).

L

The recording time is set to

“

Greeting

Only

”

. Change the setting (page 32).

L

If your own greeting message is not recorded
properly, callers are unable to leave a
message. Record your own greeting message
again (page 28).

L

If you subscribe to a voice mail service,
messages are recorded by your service
provider/telephone company, not your
telephone. Change the unit’s number of rings
setting or contact your service provider/
telephone company (page 31).

My own greeting message
cannot be properly heard.

L

Record your own greeting message again
(page 28).

I cannot operate the answering
system.

L

Someone is using the unit. Wait for the other
user to finish.

L

A caller is leaving a message. Wait for the
caller to finish.

L

The handset is too far from the base unit.
Move closer.

I cannot operate the answering
system remotely.

L

You are entering the wrong remote access
code. If you have forgotten your remote
access code, enter the remote access code
setting to check your current code (page 30).

L

Press each key firmly.

L

The answering system is turned off. Turn it on
(page 31).

L

You are using a rotary/pulse telephone. Try
again using a touch-tone phone.

While recording a greeting
message or listening to
messages, the unit rings and
the operation stops.

L

A call is being received. Answer the call and
try again later.

TG6411-6421BX(e).book Page 43 Monday, April 27, 2009 3:13 PM

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Summary of Contents for KX-TG6411BX

Page 1: ...Please read these operating instructions before using the unit and save them for future reference Charge the batteries for about 7 hours before initial use Operating Instructions Model No KX TG6421BX Digital Cordless Answering System KX TG6412BX KX TG6413BX Digital Cordless Phone Model No KX TG6411BX Model shown is KX TG6411 TG6411 6421BX e book Page 1 Monday April 27 2009 3 13 PM ...

Page 2: ...s 18 Programming Programmable settings 19 Special programming 21 Registering a unit 23 Caller ID Service Using Caller ID service 25 Caller list 25 Answering System Answering system 27 Turning the answering system on off 27 Greeting message 28 Listening to messages using the base unit 28 Listening to messages using the handset 29 Remote operation 30 Answering system settings 31 Voice Mail Service V...

Page 3: ...ets are for KX TG6412 KX TG6413 only Feature differences Series Model No Base unit Handset Part No Part No Quantity KX TG6411 series KX TG6411 KX TG6411 KX TGA641 1 KX TG6412 KX TG6411 KX TGA641 2 KX TG6413 KX TG6411 KX TGA641 3 KX TG6421 series KX TG6421 KX TG6421 KX TGA641 1 Series Answering system Intercom Between handsets KX TG6411 series r 1 KX TG6421 series r 1 KX TG6412 KX TG6413 TG6411 642...

Page 4: ... capacity from that of the supplied batteries No Accessory item Part number Quantity KX TG6411 KX TG6421 KX TG6412 KX TG6413 1 AC adaptor PQLV219BX 1 2 3 2 Telephone line cord 1 1 1 3 Rechargeable batteries 1 HHR 55AAAB or N4DHYYY00001 2 4 6 4 Handset cover 2 1 2 3 5 Charger 1 2 1 2 3 4 5 Accessory item Model number Rechargeable batteries HHR 4MPT 1 Battery type Nickel metal hydride Ni MH 2 x AAA ...

Page 5: ...e line cord to be excessively pulled bent or placed under heavy objects Operating safeguards L Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners L Do not disassemble the product L Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the telephone line cord plug becomes wet...

Page 6: ...ies in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS For best performance Base unit location avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other L For maximum coverage and noise free communications place your base unit at a convenient high and central location with no ob...

Page 7: ...the European Union If you wish to discard these items please contact your local authorities or dealer and ask for the correct method of disposal Specifications Standard DECT Digital Enhanced Cordless Telecommunications GAP Generic Access Profile Frequency range 1 88 GHz to 1 90 GHz RF transmission power Approx 10 mW average power per channel Power source 220 240 V AC 50 60 Hz Power consumption Bas...

Page 8: ...ge for about 7 hours L When the batteries are fully charged the charge indicator goes off 220 240 V Hooks Click Press plug firmly Base unit Base unit Correct Wrong Use only the supplied telephone line cord To telephone line Click AC 50 60 Hz DSL ADSL filter Not supplied 220 240 V AC 50 60 Hz Hooks L When the language selection is displayed see page 12 Base unit Charger 1 1 KX TG6412 KX TG6413 Rech...

Page 9: ...r the handset to feel warm during charging L Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Clean more often if the unit is exposed to grease dust or high humidity Battery level Panasonic Ni MH battery performance supplied batteries Note L It is normal for batteries not to reach full capacity at the initial charge Maximum battery performance i...

Page 10: ...eys By pressing a soft key you can select the feature shown directly above it on the display B Navigator key Volume key By pressing this key or V repeatedly you can scroll through up or down various lists or items adjust the receiver or speaker volume up or down while talking move the cursor left or right to edit number or name Base unit KX TG6411 KX TG6412 KX TG6413 A x Locator B Charge contacts ...

Page 11: ... icon Answering system is on 3 page 27 u When displayed with a number New messages have been recorded 3 page 29 d Answering system answers calls with a greeting message and caller messages are not recorded 3 Caller s recording time page 32 Battery level E Alarm is on page 21 Privacy mode is on page 20 Ringer volume is off page 20 7 Blocked call 2 3 page 22 25 New voice mail message received 4 page...

Page 12: ...ok Stores phone numbers in the call barred list 1 page 22 Displays the character entry mode for phonebook search page 17 Turns the key lock feature off page 16 Selects a character entry mode O Stops recording or playback 1 l Inserts a dialling pause W Erases the selected item 4 Allows you to make an intercom call 2 9 Switches the screen page 25 Erases a number character 1 Puts the call on mute 1 K...

Page 13: ...Base Unit Setup i M 3 V Dial Mode i M 4 V Select the desired setting i M i ih Date and time 1 8 middle soft key 2 V Handset Setup i M 3 V Time Settings i M 4 V Set Date Time i M 5 Enter the current date month and year i M Example 15 July 2009 1 5 0 7 0 9 6 Enter the current hour and minute Example 15 30 1 5 3 0 7 M i ih Note L When you select Arabic as the display language enter the current year m...

Page 14: ... V Yes i M i ih Pause for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service When storing a calling card access number and or PIN in the phonebook a pause is also needed page 18 Example If you need to dial the line access number 0 when making outside calls with a PBX 1 0 i l 2 Dial the phone number i C Note L A 3 second pause is ins...

Page 15: ... receive a call while on the phone you will hear a call waiting tone If you subscribe to both Caller ID and Call Waiting with Caller ID services the 2nd caller s information is displayed after you hear the call waiting tone on the handset 1 Press R E to answer the 2nd call 2 To switch between calls press R E Note L Please contact your service provider telephone company for details and availability...

Page 16: ...ut all other functions are disabled while key lock is on To turn key lock on press 8 middle soft key for about 3 seconds L is displayed L To turn key lock off press middle soft key for about 3 seconds Note L Calls to emergency numbers cannot be made until key lock is turned off TG6411 6421BX e book Page 16 Monday April 27 2009 3 13 PM ...

Page 17: ...nge the character entry mode if necessary i V Select the character entry mode i M 2 Press the dial key 0 to 9 which contains the character you are searching for page 36 L Press the same dial key repeatedly to display the first entry corresponding to each character located on that dial key L If there is no entry corresponding to the character you selected the next entry is displayed 3 V Scroll thro...

Page 18: ...nge the dialling mode temporarily to tone When adding entries to the phonebook we recommend adding to the beginning of phone numbers you wish to chain dial page 13 Copying phonebook entries You can copy phonebook entries to the phonebook of another compatible Panasonic handset Copying an entry 1 Find the desired entry page 17 i 8 2 V Copy i M 3 Enter the handset number you wish to send the phonebo...

Page 19: ... L This step may vary depending on the feature being programmed L To exit the operation press ih Note L For other top menus please refer to each chapter L In the following table indicates the default settings L The current item or setting is highlighted on the display Top menu Sub menu 1 Sub menu 2 Page Handset Setup Time Settings Set Date Time 1 13 Alarm 21 Time Adjust 1 2 Manual Ringer Setup Rin...

Page 20: ...l seconds even if the caller has already hung up You may either hear a dial tone or no one on the line when you answer the call 5 The preset melodies in this product are used with permission of 2007 Copyrights Vision Inc 6 Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any keys including confirmation tones and error tones 7 If you subscribe to a Caller...

Page 21: ...be deleted automatically In some situations phone numbers stored automatically in the caller list page 25 will include area codes If you do not want to dial the area codes when making calls from the caller list you can store the area codes which you want the unit to delete automatically Example You have stored the area code 123 If you make a call from the caller list to the phone number 123 456 78...

Page 22: ... Storing unwanted callers You can store up to 30 phone numbers in the call barred list by using the caller list or by entering the numbers directly Important L You must store the phone number with an area code in the call barred list From the caller list 1 8 middle soft key 2 V Caller List i M 3 V Select the entry to be barred i 8 4 V Add Bar List i M 5 ih By entering phone numbers 1 8 middle soft...

Page 23: ...c service centre L When the handset has been registered successfully w stops flashing Deregistering a handset A handset can cancel its own registration or the registration of another handset that is stored to the base unit This allows the handset to end its wireless connection with the system 1 8 middle soft key 2 V Base Unit Setup i M 3 3 3 5 4 V Cancel Register i M L The numbers of all handsets ...

Page 24: ...r at a time Setting the repeater mode 1 8 middle soft key 2 V Base Unit Setup i M 3 V Repeater i M 4 V Select the desired setting i M i ih Note L After turning the repeater mode on or off w flashes on the handset momentarily This is normal and the handset can be used once w stops flashing TG6411 6421BX e book Page 24 Monday April 27 2009 3 13 PM ...

Page 25: ...ller list is viewed page 25 y disappears from the display When you receive another new call y is displayed again Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Caller list Important L Only 1 person can access the caller list at a time KX TG6412 KX TG6413 L M...

Page 26: ...witch the screen between the name and its phone number by pressing 9 repeatedly 4 8 i V Edit Call i M 5 Edit the number L Press dial key 0 to 9 to add to delete 6 C Erasing caller information 1 8 middle soft key 2 V Caller List i M 3 V Select the desired entry i 8 4 V Select Erase or Erase All i M 5 V Yes i M i ih Storing caller information to the phonebook 1 8 middle soft key 2 V Caller List i M ...

Page 27: ...se the pre recorded greeting message the unit automatically switches to another pre recorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off The answering system is preset to on Press s to turn on off the answering system L Whe...

Page 28: ... If the message recording time page 32 is set to Greeting Only callers messages are not recorded and the unit plays a different pre recorded greeting message asking callers to call again Erasing your greeting message Resetting to a pre recorded greeting message If you want to use a pre recorded greeting message once you record your own greeting message you need to erase your own greeting message 1...

Page 29: ...to the receiver press C L If Messages Full is shown on the display u and the total number of new messages are not displayed Operating the answering system 8 middle soft key i V Answer System i M Key Operation or V Adjust the speaker volume 7 Repeat message 1 8 Skip message Stop playback 4 Erase currently playing message Key Operation or V Adjust the receiver or speaker volume during playback 1 Rep...

Page 30: ...essages remotely Important L In order to operate the answering system remotely you must first set a remote access code 1 8 middle soft key 2 V Answer System i M 3 V Settings i M 4 V Remote Code i M 5 To turn on remote operation enter the desired 3 digit remote access code L To turn off remote operation press 6 M i ih Using the answering system remotely 1 Dial your phone number from a touch tone ph...

Page 31: ...s Number of Rings before the unit answers a call You can select 2 to 7 rings or Auto The default setting is 4 Rings Auto The unit s answering system answers at the end of the 2nd ring when new messages have been recorded or at the end of the 5th ring when there are no new messages If you call your phone from outside to listen to new messages page 30 you know that there are no new messages when the...

Page 32: ...elephone company does It is necessary to check the number of rings required to activate the voice mail service provided by your service provider telephone company before changing this setting Change the number of rings of the voice mail service so that the answering system can answer the call first To do so contact your service provider telephone company Caller s recording time You can change the ...

Page 33: ...not your telephone When you have new messages is displayed on the handset if message indication service is available Please contact your service provider telephone company for details of this service Important L If still remains on the display even after you have listened to new messages turn it off by pressing and holding for 2 seconds L To use the voice mail service provided by your service prov...

Page 34: ...side calls can be transferred between 2 handsets 1 During an outside call press 4 to put the call on hold L k flashes to indicate the outside call is on hold 2 Enter the desired handset number you want to transfer to 3 Wait for the paged party to answer L If the paged party does not answer press 4 to return to the outside call 4 To transfer the call Press ih L The outside call is routed to the han...

Page 35: ...rcom Locator 35 Answering a transferred call Press C to answer the page Note L After the paging party disconnects you can talk to the outside caller TG6411 6421BX e book Page 35 Monday April 27 2009 3 13 PM ...

Page 36: ...ated on the same dial key operation will differ depending on the display language you select English Press V to move the cursor to the next space then press the appropriate dial key Arabic Persian Press to move the cursor to the next space then press the appropriate dial key Character entry modes The available character entry modes are Alphabet ABC Numeric 0 9 Arabic Persian and Extended G When in...

Page 37: ...ge Arabic character table is available Persian character table L When you select Persian as the display language Persian character table is available Extended character table N L The following are used for both uppercase and lowercase TG6411 6421BX e book Page 37 Monday April 27 2009 3 13 PM ...

Page 38: ... unnecessary entries page 17 L Message memory is full Erase unnecessary messages page 29 1 L The call barred list memory is full Erase unnecessary entries page 22 1 No link Reconnect AC adaptor L The handset has lost communication with the base unit Move closer to the base unit and try again L Unplug the base unit s AC adaptor to reset the unit Reconnect the adaptor and try again L The handset s r...

Page 39: ...connect the adaptor turn on the handset and try again L The handset has not been registered to the base unit Register the handset page 23 I cannot hear a dial tone L Make sure that you are using the supplied telephone line cord Your old telephone line cord may have a different wiring configuration L The base unit s AC adaptor or telephone line cord is not connected Check the connections L If you a...

Page 40: ... in the call barred list is being received 1 Wait and try again later I cannot register a handset to a base unit L You entered the wrong PIN If you forget your PIN contact your nearest Panasonic service centre L Place the handset and the base unit away from other electrical appliances Problem Cause solution The handset beeps and or flashes L Battery charge is low Fully charge the batteries page 8 ...

Page 41: ...base unit and use the handset away from sources of interference L Move closer to the base unit L If you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details The handset does not ring L The ringer volume is turned off Adjust ringer volume page 19 The base unit does not ring 1 L The ringer volume...

Page 42: ... details L Other telephone equipment may be interfering with this unit Disconnect the other equipment and try again Caller information is slow to display L Depending on your service provider telephone company the unit may display the caller s information at the 2nd ring or later L Move closer to the base unit Time on the unit has shifted L Incorrect time information from incoming Caller ID changes...

Page 43: ...message cannot be properly heard L Record your own greeting message again page 28 I cannot operate the answering system L Someone is using the unit Wait for the other user to finish L A caller is leaving a message Wait for the caller to finish L The handset is too far from the base unit Move closer I cannot operate the answering system remotely L You are entering the wrong remote access code If yo...

Page 44: ...unit Remove the batteries from the handset and leave to dry for at least 3 days After the handset base unit are completely dry reconnect the AC adaptor and telephone line cord Insert the batteries and charge fully before use If the unit does not work properly contact your nearest Panasonic service centre Base unit Charger Longer than 20 mm Space 6 mm Hooks Screws Not supplied 67 mm 25 mm Hooks Scr...

Page 45: ...and time 13 Dialling mode 13 Display Contrast 19 Language 12 E Error messages 38 G Greeting message 28 H Handset Deregistration 23 Locator 34 Registration 23 I Incoming call barring 22 Intercom 34 K Key lock 16 Keytones 19 M Making calls 14 Missed calls 25 Mute 15 P Pause 14 Phonebook 17 PIN 21 Power failure 9 Power on off 12 Privacy mode 20 R Recall flash 15 20 Redialling 14 Repeater 23 Ringer to...

Page 46: ...Notes 46 TG6411 6421BX e book Page 46 Monday April 27 2009 3 13 PM ...

Page 47: ...Notes 47 TG6411 6421BX e book Page 47 Monday April 27 2009 3 13 PM ...

Page 48: ...be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Communications Co Ltd Panasonic Communications Co Ltd 2009 Serial No Date of purchase found on the bottom of the base unit Name and address of dealer Attach your purchase receipt here 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan TG6411 6421BX e book Page ...

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