Useful Information
36
Caller ID
Problem
Cause/solution
The handset does not
display the caller’s phone
number.
L
You have not subscribed to Caller ID service.
Contact your service provider/telephone
company to subscribe.
L
If your unit is connected to any additional
telephone equipment such as a Caller ID box or
cordless telephone line socket, disconnect the
unit from the equipment and plug the unit
directly into the wall socket.
L
Your unit is connected to a telephone line with
ADSL (JetStream) service. We recommend that
you contact your ADSL service provider to have
an ADSL Splitter installed. We do not
recommend the use of generic ADSL filters.
Contact your ADSL provider for details.
L
Other telephone equipment such as a monitored
Burglar Alarm or the modem in the SKY Digital
decoder may be interfering with this unit.
Disconnect the other equipment and try again.
L
The caller requested not to send caller
information (page 20).
