Troubleshooting
76
The handset and/or base unit
does not announce the
displayed caller’s name
properly.
•
Name pronunciation may vary.
•
The handset and/or base unit will announce
each letter of abbreviations, such as “Co.”
and “Inc.”.
•
Call Display service supports names of up to
15 letters. If the caller’s name has more than
15 letters, the name will not be announced
correctly.
The handset display exits the
Caller List or phone book.
•
Do not pause for over 60 seconds while
searching.
“
Recharge battery
” is
displayed, “
3
” flashes,
or the handset beeps
intermittently.
•
Fully charge the battery (p. 12).
“
Charge for 6 HRS
” and
“
4
” are displayed and the
handset does not work.
•
The battery has been discharged. Fully
charge the battery (p. 13).
You charged the battery fully,
but “
Recharge battery
” is
still displayed and/or “
3
”
continues to flash, or “
Charge
for 6 HRS
” and “
4
” are
displayed.
•
Clean the charge contacts and charge again
(p. 13).
•
The battery may need to be replaced. If you
install a new battery, fully charge it (p. 12, 13).
The CHARGE indicator does
not go out after the battery has
been charged.
•
This is normal.
The Ringer/Message Alert
indicator flashes slowly when
the handset is not ringing or in
use.
•
The Message Alert is turned on and new
messages in your voice mailbox have been
recorded. Turn the Message Alert off (p. 22)
or listen to the new messages (p. 54).
You cannot have a
conversation using the
headset.
•
Make sure the optional headset is connected
properly (p. 63).
•
If “
SP-phone
” is displayed on the handset,
press
[
C
]
to switch to the headset.
Problem
Cause & Remedy
TG5230C_English.fm Page 76 Tuesday, May 11, 2004 9:08 AM
