Troubleshooting
50
You cannot program any
function items.
•
Programming is not possible while the
handset is being used.
•
Do not pause for over 60 seconds while
programming.
•
Walk closer to the base unit.
While programming or
searching, the handset starts
to ring and the program/
search stops.
•
A call is coming in. To answer the call, press
[
C
]
or
[
s
]
.
Start again from the beginning
after hanging up.
You cannot redial.
•
If the last number dialed was more than 48
digits long, the number will not be redialed
correctly.
You cannot make long
distance calls.
•
Please make sure that you have long
distance service.
The handset does not display
the caller’s name and/or
phone number.
•
You need to subscribe to Call Display service.
•
Other telephone equipment may be
interfering with your phone. Disconnect it and
try again.
•
Other electrical appliances connected to the
same outlet may be interfering with Call
Display.
•
Telephone line noise may be affecting Call
Display.
•
The caller requested not to send his/her
caller information (p. 23).
•
If a (separate) Call Display box is connected
between the base unit and the telephone wall
jack, disconnect the Call Display box or plug
the unit directly into the wall jack.
•
If the unit is connected to a telephone line
with DSL service, the unit may not display
caller’s name and/or phone number properly.
We recommend the addition of a noise filter
(contact your DSL service provider) to the
telephone line between the base unit and the
telephone line jack.
The handset display exits the
Caller List or phone book.
•
Do not pause for over 60 seconds while
searching.
Problem
Cause & Remedy
TG5050CE.fm.fm Page 50 Thursday, June 24, 2004 3:55 PM
