Problem
Cause/solution
The 2nd caller’s information is not
displayed during an outside call.
(Visual Call Waiting feature does not
function.)
R
In order to use Call Display, Call Waiting, or Visual Call
Waiting, you must first contact your service provider/
telephone company and subscribe to the desired service.
After subscribing, you may need to contact your service
provider/telephone company again to activate this specific
service, even if you already subscribed to both Call Display
and Visual Call Waiting services.
Answering system
Problem
Cause/solution
The unit does not record new
messages.
R
The answering system is turned off. Turn it on (page 31).
R
The message memory is full. Erase unwanted messages
(page 32).
R
The recording time is set to
“
Greeting only
”
. Change
the setting (page 35).
R
If you subscribe to a Voice Mail service, messages are
recorded by your service provider/telephone company, not
your telephone. Change the unit’s number of rings setting or
contact your service provider/telephone company (page 34).
I cannot operate the answering
system remotely.
R
The remote access code is not set. Set the remote access
code (page 33).
R
You are entering the wrong remote access code. If you have
forgotten your remote access code, enter the remote access
code setting to check your current code (page 33).
R
The answering system is turned off. Turn it on (page 34).
Liquid damage
Problem
Cause/solution
Liquid or other form of moisture has
entered the base unit/handset.
R
Disconnect the AC adaptor and telephone line cord from the
base unit. Remove the batteries from the handset and leave
to dry for at least 3 days. After the base unit/handset are
completely dry, reconnect the AC adaptor and telephone
line cord. Insert the batteries and charge fully before use. If
the unit does not work properly, contact an authorized
service centre.
Caution:
R
To avoid permanent damage, do not use a microwave oven to speed up the drying process.
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Useful Information
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