Panasonic KX-TG4771C Operating Instructions Manual Download | Manualshive

Page: 43 / 48

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Problem

Cause/solution

The handset does not ring.

R

The ringer volume is turned off. Adjust the ringer volume
(page 13).

R

Night mode is turned on. Turn it off (page 24).

The base unit does not ring.

R

The ringer volume is turned off. Adjust the ringer volume
(page 13).

I cannot make a call.

R

The dialing mode may be set incorrectly. Change the setting
(page 11).

I cannot make long distance calls.

R

Make sure that you have long distance service.

Call Display/Talking Call Display

Problem

Cause/solution

Caller information is not displayed.

R

You must subscribe to Call Display service. Contact your
service provider/telephone company for details.

R

If your unit is connected to any additional telephone
equipment such as a Call Display box or cordless telephone
line jack, plug the unit directly into the wall jack.

R

If you use a DSL/ADSL service, we recommend connecting
a DSL/ADSL filter between the base unit and the telephone
line jack. Contact your DSL/ADSL provider for details.

R

The name display service may not be available in some
areas. Contact your service provider/telephone company for
details.

R

Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.

Caller information is displayed or
announced late.

R

Depending on your service provider/telephone company, the
unit may display or announce the caller’s information at the
2nd ring or later.

R

Move closer to the base unit.

Caller information is not announced.

R

The base unit or handset’s ringer volume is turned off.
Adjust it (page 13, 21).

R

The Talking Call Display feature is turned off. Turn it on
(page 21).

R

The number of rings for the answering system is set to

“

2

rings

”

or

“

Toll saver

”

. Select a different setting

R

If the base unit and another handset are having an intercom
call, your handset does not announce caller information.

I cannot dial the phone number
edited in the caller list.

R

The phone number you dialed might have been edited
incorrectly (for example, the long distance “1” or the area
code is missing). Edit the phone number with another
pattern (page 29).

Time on the unit has shifted.

R

Incorrect time information from incoming Call Display
changes the time. Set the time adjustment to

“

Manual

”

(off)

43

Useful Information

TG477xC(en-en)_1214_ver021.pdf 43

2011/12/14 16:37:36

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Summary of Contents for KX-TG4771C

Page 1: ...K KX TG244CSK Before initial use see Getting Started on page 7 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference For assistance please call 1 800 561 5505 or visit us at www panasonic ca TG477xC en en _1214_ver021 pdf 1 2011 12 14 16 37 34 ...

Page 2: ...ial programming 24 Registering a unit 25 Call Display Service Using Call Display service 27 Caller list 29 Answering System Answering system 31 Turning the answering system on off 31 Greeting message 31 Listening to messages using the base unit 32 Listening to messages using the handset 32 Remote operation 33 Answering system settings 34 Voice Mail Service Voice Mail service 36 Intercom Locator In...

Page 3: ...s No Accessory item Part number Quantity KX TG4771 KX TG4772 KX TG243SK KX TG244SK A AC adaptor PNLV226 2 3 4 5 B Telephone line cord 1 1 1 1 C Desk stand Wall mounting adaptor 1 1 1 1 1 D Corded handset 1 1 1 1 E Corded handset cord 1 1 1 1 F Rechargeable batteries 2 2 4 6 8 G Handset cover 3 1 2 3 4 H Belt clip 1 2 3 4 I Charger 1 2 3 4 1 The desk stand wall mounting adaptor comes attached to th...

Page 4: ...set RP TCA95 KX TCA400 KX TCA430 1 Replacement batteries may have a different capacity from that of the supplied batteries Expanding your phone system Optional handset feature overview Handset optional KX TGA470C You can expand your phone system by registering optional handsets 6 max to a single base unit R Optional handsets may be a different colour from that of the supplied handsets 4 Introducti...

Page 5: ...rer of any personal medical devices such as pacemakers or hearing aids to determine if they are adequately shielded from external RF radio frequency energy The product operates in the frequency range of 1 92 GHz to 1 93 GHz and the RF transmission power is 115 mW max R Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so Hospitals or heal...

Page 6: ...high temperature and vibration R The product should not be exposed to direct sunlight R Do not place heavy objects on top of the product R When you leave the product unused for a long period of time unplug the product from the power outlet R The product should be kept away from heat sources such as heaters kitchen stoves etc It should not be placed in rooms where the temperature is less than 0 C 3...

Page 7: ...one jack RJ11C n Charger To power outlet Hooks Battery installation R USE ONLY Ni MH batteries AAA R03 size R Do NOT use Alkaline Manganese Ni Cd batteries R Confirm correct polarities Rechargeable Ni MH ONLY R When the language selection is displayed see page 11 Battery charging Charge for about 7 hours R When the batteries are fully charged Fully charged is displayed Confirm Charging is displaye...

Page 8: ...to feel warm during charging R Clean the charge contacts of the handset and charger with a soft and dry cloth once a month Before cleaning the unit disconnect from power outlets and any telephone line cords Clean more often if the unit is exposed to grease dust or high humidity Battery level Icon Battery level High Medium Low Needs charging Empty Panasonic Ni MH battery performance supplied batter...

Page 9: ...N MINTERCOMN MnN STOP EXIT M N PLAY Message indicator n Control type Soft keys The base unit features 3 soft keys By pressing a soft key you can select the feature shown directly above it on the display Navigator key MDN MCN M N or M N Scroll through various lists and items VOL MDN or MCN Adjust the receiver or speaker volume while talking M N M N Repeat skip messages during playback Handset A B A...

Page 10: ...n page 22 In use Answering system is being used by a handset Line in use Someone is using the line Greeting only is selected as the caller s recording time In this case the answering system answers calls with a greeting message and caller messages are not recorded page 35 Handset display items Item Meaning Within base unit range Out of base unit range The line is in use R When flashing The call is...

Page 11: ...ate and time Handset 1 MMENUN 101 2 Enter the current month date and year by selecting 2 digits for each Example July 15 2012 07 15 12 3 MOKN 4 Enter the current hour and minute 12 hour clock format by selecting 2 digits for each Example 9 30 09 30 5 MAM PMN Select AM or PM 6 MSAVEN a MOFFN Note R When English is selected as the display language 12 hour clock format is used When French is selected...

Page 12: ... the phone number R To correct a digit press MCLEARN 2 Press M N or MCALLN 3 When you finish talking press MOFFN or place the handset on the charger Using the speakerphone 1 Dial the phone number and press M N R Speak alternately with the other party 2 When you finish talking press MOFFN Note R For best performance use the speakerphone in a quiet environment R To switch back to the receiver press ...

Page 13: ...ture 2 When you finish talking press MOFFN or place the handset on the charger Auto talk You can answer calls simply by lifting the handset off the charger You do not need to press M N To turn this feature on see page 22 Adjusting the ringer volume Base unit Handset n While the unit is ringing for an incoming call Proceed with the operation for your unit Base unit Press MDN or MCN repeatedly to se...

Page 14: ...pany This feature allows you to receive calls while you are already talking on the phone If you receive a call while on the phone you will hear a Call Waiting tone If you subscribe to both Call Display and Visual Call Waiting services the 2nd caller s information is displayed on the base unit or handset that is in use after you hear the Call Waiting tone Base unit Handset 1 Press MCALL WAITN to an...

Page 15: ...andset To join the conversation press M N when the other unit is on an outside call Note for base unit and handset R A maximum of 4 parties including 1 outside party can join a conversation using 3 extensions 4 way conference Privacy mode When the privacy mode is On the unit prevents other users from joining your conversations with outside callers To allow other users to join your conversations ca...

Page 16: ... 8 T U V 8 t u v 8 9 W X Y Z 9 w x y z 9 0 0 R To enter another character that is located on the same dial key first press MEN to move the cursor to the next space R If you do not press any dial key within 5 seconds after entering a character the character is fixed and the cursor moves to the next space R in the above table represents a single space Erasing the character or number Press MFN or MEN...

Page 17: ...ng entries Handset 1 Find the desired entry page 17 a MEDITN 2 Edit the name if necessary 16 characters max page 16 a MOKN 3 Edit the phone number if necessary 24 digits max a MOKN 4 MbN Select the desired group page 16 a MSELECTN 2 times 5 MOFFN Erasing entries Erasing an entry Base unit Handset 1 Find the desired entry page 17 2 MERASEN a MbN Yes a MSELECTN 3 Proceed with the operation for your ...

Page 18: ...R If you have rotary pulse service you need to press TONE before pressing M N on the base unit or MMENUN on the handset in step 1 to change the dialing mode temporarily to tone When adding entries to the phonebook we recommend adding TONE to the beginning of phone numbers you wish to chain dial page 16 18 Shared Phonebook TG477xC en en _1214_ver021 pdf 18 2011 12 14 16 37 35 ...

Page 19: ...FFN on the handset n Using the direct command code 1 MMENUN a Enter the desired code Example Press MMENUN 110 2 Select the desired setting a MSAVEN R This step may vary depending on the feature being programmed R To exit the operation press MEXITN on the base unit or MOFFN on the handset Note R In the following table indicates the default settings R In the following table indicates the reference p...

Page 20: ...st Operation Code Viewing the caller list 213 29 Main menu Answering device Sub menu 1 Sub menu 2 Settings Code Play new msg msg message 323 32 Play all msg 324 32 Erase all msg 1 325 33 Greeting Record greeting 1 302 31 Check greeting 303 32 Pre recorded 1 Reset to pre recorded greeting 304 32 Settings Ring count 1 2 7 2 7 rings 4 rings 0 Toll saver 211 34 Recording time 1 1 1 min 3 3 min 0 Greet...

Page 21: ... 6 160 13 Ringer tone 4 5 6 Handset 1 5 Tone 1 5 Tone 1 6 0 Melody 1 5 161 Night mode On Off 1 On 0 Off 238 24 Night mode Start End 11 00 PM 06 00 AM 237 24 Set date time Date and time 1 101 11 Alarm 1 Once 2 Daily 0 Off 720 24 Time adjustment 1 3 1 Caller ID auto 0 Manual 226 Talking Caller ID Talking Call Display Handset 1 On 0 Off 162 27 Base unit 1 1 On 0 Off G162 Handset name 104 24 Call bloc...

Page 22: ...et 1 English 2 Français 110 11 Voice prompt 1 1 English 2 Français 112 11 Main menu Customer support Operation Code Displaying customer support Web address 680 1 If you program these settings using one of the handsets you do not need to program the same item using another handset 2 This menu is not displayed when scrolling through the display menus It is only available in direct command code 3 Thi...

Page 23: ...u prefer not to hear key tones while you are dialing or pressing any keys including confirmation tones and error tones 8 If you subscribe to a Call Display service and want to view the caller s information after lifting up the handset to answer a call turn off this feature 9 The flash time depends on your telephone exchange or host PBX Contact your PBX supplier if necessary 10 Generally the line m...

Page 24: ...date and time beforehand page 11 R We recommend turning the base unit ringer off page 13 in addition to turning the night mode on R If you have set the alarm the alarm sounds even if the night mode is turned on Turning night mode on off Handset 1 MMENUN 238 2 MbN Select the desired setting a MSAVEN R If you select Off press MOFFN to exit 3 Enter the desired hour and minute you wish to start this f...

Page 25: ... number press MEDITN repeatedly until the phone number is shown in the 10 digit format 3 MSAVEN 4 MbN Call block a MSELECTN 5 MbN Yes a MSELECTN 6 Edit the phone number if necessary 24 digits max 7 MSAVEN a MOFFN n By entering phone numbers 1 MMENUN 217 a MADDN 2 Enter the phone number 24 digits max R To erase a digit press MCLEARN 3 MSAVEN a MOFFN Blocking incoming calls without phone number You ...

Page 26: ...KN then wait until a long beep sounds Note R While registering Base in registering is displayed on all registered handsets R When you purchase an additional handset refer to the additional handset s installation manual for registration Deregistering a handset A handset can cancel its own registration to the base unit or other handsets registered to the same base unit This allows the handset to end...

Page 27: ...ay To use this feature you must subscribe to a Call Display service of your service provider telephone company turn this feature on page 21 When caller information is received the handsets and base unit announce the caller s name or phone number received from your service provider telephone company following every ring R Name pronunciation may vary This feature may not pronounce all names correctl...

Page 28: ...eeping the 1st call on hold Displayed option Function Hold Holds the waiting call The caller will hear the pre recorded hold message played by your service provider telephone company Announce The caller will hear the pre recorded busy message played by your service provider telephone company for example We are not available now and will then be disconnected Forward Forwards the waiting call to the...

Page 29: ...Handset 1 Proceed with the operation for your unit Base unit MCIDN Handset MFN CID 2 MbN Select the desired entry 3 Press MEDITN repeatedly until the phone number is shown in the desired format A B C 1 Area code Local phone number Example 1 555 321 5555 Local phone number Example 321 5555 Area code Local phone number Example 555 321 5555 4 Proceed with the operation for your unit Base unit Lift th...

Page 30: ...d to group 1 Handset 1 MFN CID 2 MbN Select the desired entry R To edit the number press MEDITN repeatedly until the phone number is shown in the desired format 3 MSAVEN 4 MbN Phonebook a MSELECTN 5 Continue from step 2 Editing entries page 17 30 Call Display Service TG477xC en en _1214_ver021 pdf 30 2011 12 14 16 37 36 ...

Page 31: ...ugh their messages are not recorded Turning the answering system on off Base unit Press MANSWER ON OFFN to turn on off the answering system Handset 1 To turn on MMENUN 327 To turn off MMENUN 328 2 MOFFN Note for base unit and handset R When the answering system is turned on the ANSWER ON OFF indicator on the base unit lights up Call screening Base unit Handset While a caller is leaving a message y...

Page 32: ...ges Operating the answering system during playback Key Operation MDN or MCN Adjust the speaker volume M N Repeat message 1 M N Skip message MPAUSEN Pause message To resume playback press M N MnN STOP Stop playback MERASEN Erase currently playing message 1 If pressed within the first 5 seconds of a message the previous message is played Calling back Call Display subscribers only If caller informati...

Page 33: ...ll a MSELECTN 3 Press MEDITN repeatedly until the phone number is shown in the desired format page 29 a M N Erasing all messages 1 MMENUN 325 2 MbN Yes a MSELECTN a MOFFN Remote operation Using a touch tone phone you can call your phone number from outside and access the unit to listen to messages or change answering system settings The unit s voice guidance prompts you to press certain dial keys ...

Page 34: ...he default setting is 4 rings Toll saver The unit s answering system answers at the end of the 2nd ring when new messages have been recorded or at the end of the 5th ring when there are no new messages If you call your phone from outside to listen to new messages page 33 you know that there are no new messages when the phone rings for the 3rd time You can then hang up without being charged for the...

Page 35: ...cord your own message the unit will play the pre recorded greeting only message asking callers to call again later If you use your own message record the greeting only message asking callers to call again later page 31 Message alert You can select whether or not the message indicator on the handset flashes slowly when new messages are recorded The default setting is On Important R If you stored th...

Page 36: ...ired pause time Example 1 222 333 4444 VM access number Pauses Password PPPP 8888 To erase the Voice Mail access number Handset 1 MMENUN 331 2 Press and hold MCLEARN until all digits are erased a MSAVEN a MOFFN Voice Mail VM tone detection Base unit Handset Your service provider telephone company sends special signals sometimes called Voice Mail tones or stutter tones to the unit to let you know y...

Page 37: ...oice Mail MVMN is not displayed 2 Follow the pre recorded instructions 3 When finished press MOFFN Note for base unit and handset R If the base unit and handset still indicate there are new messages even after you have listened to all new messages turn it off by pressing and holding until the base unit or handset beeps 37 Voice Mail Service TG477xC en en _1214_ver021 pdf 37 2011 12 14 16 37 36 ...

Page 38: ...ng press MOFFN Handset locator You can locate a misplaced handset by paging it 1 Base unit Press MLOCATORN R All registered handsets beep for 1 minute 2 To stop paging Base unit Press MLOCATORN Handset Press M N then press MOFFN Transferring calls conference calls Outside calls can be transferred or a conference call with an outside party can be made between the base unit and a handset between 2 h...

Page 39: ...ss MOFFN The other 2 parties can continue the conversation R To put the outside call on hold MMENUN a MbN Hold a MSELECTN To resume the conference MMENUN a MbN Conference a MSELECTN Answering a transferred call Base unit Lift the corded handset or press MSP PHONEN to answer the page Handset Press M N to answer the page 39 Intercom Locator TG477xC en en _1214_ver021 pdf 39 2011 12 14 16 37 36 ...

Page 40: ... inside the wall mounting adaptor C Connect the AC adaptor cord and telephone line cord 1 3 2 Hook 3 Insert the lower tabs of the adaptor into the unit s bottom slots A then insert by pushing down the levers of the adaptor into the upper slots B R The words UP WALL should be facing up A A B B 4 Mount the unit on a wall then slide down to secure in place Wall phone plate 102 mm 83 mm 3 1 4 inches o...

Page 41: ...the handset page 26 Requires subscription to Caller ID R You must subscribe to a Call Display service Once you receive caller information after subscribing to a Call Display service this message will not be displayed Use rechargeable battery R A wrong type of battery such as Alkaline or Manganese was inserted Use only the rechargeable Ni MH batteries noted on page 4 5 Troubleshooting If you still ...

Page 42: ...umber of handsets 6 is already registered to the base unit Cancel unused handset registrations from the base unit page 26 Battery recharge Problem Cause solution The handset beeps and or flashes R Battery charge is low Fully charge the batteries page 7 I fully charged the batteries but still flashes is displayed or the operating time seems to be shorter R Clean the battery ends and the charge cont...

Page 43: ...rvice provider telephone company for details R Other telephone equipment may be interfering with this unit Disconnect the other equipment and try again Caller information is displayed or announced late R Depending on your service provider telephone company the unit may display or announce the caller s information at the 2nd ring or later R Move closer to the base unit Caller information is not ann...

Page 44: ...your telephone Change the unit s number of rings setting or contact your service provider telephone company page 34 I cannot operate the answering system remotely R The remote access code is not set Set the remote access code page 33 R You are entering the wrong remote access code If you have forgotten your remote access code enter the remote access code setting to check your current code page 33 ...

Page 45: ...e and 2 this device must accept any interference including interference that may cause undesired operation of the device Privacy of communications may not be ensured when using this telephone Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs To minimize or prevent such interference the base of the cordless telephone should not be placed near or on t...

Page 46: ...f consumer controls improper maintenance improper batteries power line surge lightning damage modification introduction of sand humidity or liquids commercial use such as hotel office restaurant or other business or rental use of the product or service by anyone other than a Authorized Servicer or damage that is attributable to acts of God Rechargeable batteries are warranted for ninety 90 days fr...

Page 47: ... and time 11 Dialing mode 11 Direct command code 19 Display Contrast 20 22 Language 11 E Eco mode 8 Equalizer 14 Error messages 41 F Flash 14 22 G Groups 16 27 H Handset Deregistration 26 Locator 38 Name 24 Registration 26 Hold 13 I Intercom 38 K Key tone 22 L Line mode 22 M Making calls 12 Missed calls 27 Mute 14 N Night mode 24 P Pause 13 Phonebook 16 Power failure 8 Privacy mode 15 22 R Rediali...

Page 48: ...nty Serial No Date of purchase found on the bottom of the base unit Name and address of dealer Attach your purchase receipt here 5770 Ambler Drive Mississauga Ontario L4W 2T3 Panasonic System Networks Co Ltd 2011 Printed in Malaysia TG4771C TG4771C PNQX5104ZA TT1211MG0 TG477xC en en _1214_ver021 pdf 48 2011 12 14 16 37 37 ...

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