Panasonic KX-TG4381AL Operating Instructions Manual Download

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This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.

Please read these operating instructions before using the unit and save
them for future reference.

Charge the batteries for about 7 hours before initial use.

Operating Instructions

5.8 GHz

Digital Cordless

Answering System

Model No.

KX-TG4391AL

with 2 Handsets

Model No.

KX-TG4392AL

Model shown is KX-TG4381AL.

5.8 GHz

Digital Cordless Phone

Model No.

KX-TG4381AL

with 2 Handsets

Model No.

KX-TG4382AL

with 3 Handsets

Model No.

KX-TG4393AL

with 4 Handsets

Model No.

KX-TG4394AL

TG43xxAL(e)_OI.book Page 1 Friday, May 23, 2008 3:51 PM

Summary of Contents for KX-TG4381AL

Page 1: ...d save them for future reference Charge the batteries for about 7 hours before initial use Operating Instructions 5 8 GHz Digital Cordless Answering System Model No KX TG4391AL with 2 Handsets Model No KX TG4392AL Model shown is KX TG4381AL 5 8 GHz Digital Cordless Phone Model No KX TG4381AL with 2 Handsets Model No KX TG4382AL with 3 Handsets Model No KX TG4393AL with 4 Handsets Model No KX TG439...

Page 2: ...honebook 19 Programming Programmable settings 21 Special instructions for programmable settings 25 Caller ID Service Using Caller ID service 27 Caller list 28 Answering System Answering system 30 Turning the answering system on off 30 Greeting message 30 Listening to messages using the base unit 31 Listening to messages using the handset 32 Remote operation 33 Answering system settings 34 Voice Ma...

Page 3: ...charger and multiple handsets are for KX TG4382 KX TG4392 KX TG4393 KX TG4394 only Notable differences between the models KX TG4381 series KX TG4391 series L Model shown is KX TG4382 Model No Base unit Handset Part No Part No Quantity KX TG4381 KX TG4381 KX TGA433 1 KX TG4382 KX TG4381 KX TGA431 2 L Model shown is KX TG4394 Model No Base unit Handset Part No Part No Quantity KX TG4391 KX TG4391 KX...

Page 4: ...del No Answering system Intercom N 1 N N 2 KX TG4381 KX TG4382 r KX TG4391 r r KX TG4392 r r r KX TG4393 r r r KX TG4394 r r r 1 Intercom calls can be made between the handset and base unit 2 Intercom calls can be made between the handsets ...

Page 5: ... of battery This model requires 2 AAA R03 batteries for every handset For best performance we recommend using Panasonic rechargeable batteries Order No HHR 4MPT 2B No Accessory item Part number Quantity KX TG4381 KX TG4391 KX TG4382 KX TG4392 KX TG4393 KX TG4394 1 AC adaptor for base unit PQLV207AL 1 1 1 1 2 Telephone line cord 1 1 1 1 3 Wall mounting adaptor 1 1 1 1 4 Rechargeable batteries 1 2 4...

Page 6: ... moisture L Do not place or use this product near automatically controlled devices such as automatic doors and fire alarms Radio waves emitted from this product may cause such devices to malfunction resulting in an accident L It is advised not to use the equipment at a refuelling point Users are reminded to observe restrictions on the use of radio equipment in fuel depots chemical plants or where ...

Page 7: ...tive materials such as rings bracelets or keys to touch the batteries otherwise a short circuit may cause the batteries and or the conductive material to overheat and cause burns L Charge the batteries provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual L Only use a compatible base unit or charger to charge the bat...

Page 8: ...radios personal computers wireless devices or other phones avoid facing radio frequency transmitters such as external antennas of mobile phone cell stations avoid putting the base unit on a bay window or near a window L Coverage and voice quality depends on the local environmental conditions L If the reception for a base unit location is not satisfactory move the base unit to another location for ...

Page 9: ...y abrasive powder Notice for product disposal transfer or return L This product can store your private confidential information To protect your privacy confidentiality we recommend that you erase the information such as phonebook or caller list entries from the memory before you dispose of transfer or return the product ...

Page 10: ...391 KX TG4392 KX TG4393 KX TG4394 A Charge contacts B Speaker C STOP D ERASE E GREETING REC Recording F GREETING CHECK G VOL Volume up V VOL Volume down 7 Repeat 8 Skip H MIC Microphone I 6 Play Message indicator J LOCATOR INTERCOM K ANSWER ON ANSWER ON indicator A B A B C D E F I G H J K ...

Page 11: ...r key The handset navigator key can be used to navigate through menus and to select items shown on the display by pressing V or To adjust the receiver or speaker volume press to increase the volume or press V to decrease the volume repeatedly while talking Soft keys The handset features 2 soft keys By pressing a soft key you can select the feature shown directly above it on the display J K M N C L...

Page 12: ...or floor mounted AC outlet Do not connect the AC adaptor to a ceiling mounted AC outlet as the weight of the adaptor may cause it to become disconnected L The unit is not designed to be used with rotary pulse dialling services During a power failure The unit will not work during a power failure We recommend connecting a corded type telephone without AC adaptor to the same telephone line or to the ...

Page 13: ...r the unit contacts Ensure correct polarities S T L When replacing the batteries USE ONLY rechargeable Ni MH batteries AAA R03 size Do NOT use Alkaline Manganese Ni Cd batteries We recommend using the Panasonic rechargeable batteries noted on page 5 7 1 Press the notch on the handset cover firmly and slide it in the direction of the arrow 2 Insert the batteries negative T end first Close the hands...

Page 14: ... high humidity Battery level Note L KX TG4381 KX TG4382 The batteries need to be charged if the handset beeps while you are engaged in a call L KX TG4391 KX TG4392 KX TG4393 KX TG4394 The batteries need to be charged if the handset beeps while you are engaged in a call or operating the answering system remotely Panasonic Ni MH battery performance supplied batteries Note L Actual battery performanc...

Page 15: ...it press V or to move the cursor to the digit then make the correction L The date and time may be incorrect after a power failure In this case set the date and time again Headset optional Connecting a headset to the handset allows for hands free conversations Note L Only telecommunications compliance labelled headset should be plugged into the headset socket on the handset Switching a call between...

Page 16: ...desired phone number 3 Erase i Yes i OFF Pause for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service When storing a calling card access number and or PIN in the phonebook a pause is also needed page 20 Example If you need to dial the line access number 9 when making outside calls with a PBX 1 9 i PAUSE 2 Dial the phone number i C N...

Page 17: ...eatures during a call Hold This feature allows you to put an outside call on hold 1 Proceed with the operation for your model KX TG4381 Press HOLD during an outside call KX TG4382 KX TG4391 KX TG4392 KX TG4393 KX TG4394 Press HOLD 2 times during an outside call 2 To release hold press C L Another handset user can take the call by pressing C KX TG4382 KX TG4392 KX TG4393 KX TG4394 Note L If a call ...

Page 18: ...n area where there may be interference During an outside call this feature is turned on automatically when necessary L When this feature is turned on BOOST flashes L While this feature is turned on the battery operating time is shortened page 14 the maximum number of extensions that can be used at a time may decrease KX TG4393 KX TG4394 Call share This feature allows you to join an existing outsid...

Page 19: ...pace Correcting a mistake Press or to move the cursor to the character or number you want to erase then press Clear Enter the appropriate character or number L Press and hold Clear to erase all characters or numbers Finding and calling a phonebook entry Scrolling through all entries 1 Phonebook i Search 2 V Select the desired entry 3 C Searching by first character alphabetically 1 Phonebook i Sear...

Page 20: ...the phonebook while you are on a call This feature can be used for example to dial a calling card access number or bank account PIN that you have stored in the phonebook without having to dial manually 1 During an outside call press MENU L Instead of pressing MENU you can also press Ph book if it is shown on the display 2 V Select the desired entry 3 Press Call to dial the number Note L When stori...

Page 21: ...ired main menu i Select 3 Press V or to select the desired item in sub menu 1 i Select L In some cases you may need to select from sub menu 2 i Select 4 Press V or to select the desired setting i Save L This step may vary depending on the feature being programmed L To exit the operation press OFF Note L See page 23 for the default settings Main menu Sub menu 1 Sub menu 2 Page Message play KX TG439...

Page 22: ...n caller information is received To use this feature set the date and time first Initial setting Set answering KX TG4391 KX TG4392 KX TG4393 KX TG4394 Ring count 1 34 Recording time 1 35 Remote code 1 33 Voice Mail Store VM access 1 36 Message alert 35 LCD contrast Key tone Auto talk 16 Set area code 1 28 Set tel line Set dial mode 1 43 Set recall time 1 18 Set line mode 1 Registration HS registra...

Page 23: ...nd time 1 0 1 r 15 Deregistration 1 3 1 46 HS registration Handset registration 1 3 0 46 Key tone 3 1 6 5 1 On 0 Off LCD contrast Display contrast 1 4 5 1 6 Level 1 6 3 Message alert 3 4 0 1 On 0 Off 35 Night mode On Off 2 3 8 1 On 0 Off 25 Night mode Start End 2 3 7 11 00 PM 06 00 AM 25 Ringer tone 4 Handset 1 6 1 1 3 Tone 1 3 4 7 Melody 1 4 Ringer volume Handset 1 6 0 1 Low 2 Medium 3 High 0 Off...

Page 24: ...in use is not displayed when another phone connected to the same line is in use you need to change the line mode to A 6 The recall time depends on your telephone exchange or host PBX Contact your PBX supplier if necessary You can access your service provider telephone company call waiting service by having the recall time set at 100 ms and then follow your service provider telephone company call w...

Page 25: ...sired hour and minute you wish to end this feature 5 AM PM Select AM or PM 6 Save i OFF Note L To correct a digit press V or to move the cursor to the digit then make the correction Turning night mode on off 1 MENU i 2 3 8 2 V Select On or Off i Save i OFF Note L When the night mode is turned on Night mode is displayed during the selected period Alarm You can set one of 2 different alarm options o...

Page 26: ...standby mode L If you select Once the setting changes to Off after the alarm sounds L When the ringer volume for outside calls is set to off page 23 the alarm sound is heard at a low level Customer support The handset can display the Internet address where you can download the operating instructions or get further information for this product by using your computer 1 MENU i 6 8 0 2 OFF ...

Page 27: ... while you were away Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Call waiting and Caller ID compatible If you subscribe to Caller ID service your handset displays the 2nd caller s information while talking After you hear a call waiting tone the caller s p...

Page 28: ...L If you do not want to dial the area codes when making calls from the caller list you can store the area codes which you want the unit to delete automatically page 28 L If the item has already been viewed or answered Q is displayed KX TG4381 KX TG4391 Q is displayed even if the item was viewed or answered using all handsets KX TG4382 KX TG4392 KX TG4393 KX TG4394 L If an arrow is displayed after ...

Page 29: ...one number is not saved in the caller list Erasing selected caller information 1 View CID 2 V Select the desired entry 3 Erase i Yes i OFF Erasing all caller information 1 View CID 2 All erase i Yes Storing caller information into the phonebook 1 View CID 2 V Select the desired entry i Select L To edit the number press Edit then edit the number see step 3 Editing a caller s phone number before cal...

Page 30: ... greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off Press ANSWER ON to turn on off the answering system L When the answering system is turned on the ANSWER ON indicator lights up Call screening While a caller is leaving a message ...

Page 31: ...our greeting message If you erase your own greeting message the unit plays a pre recorded greeting message for callers Press GREETING CHECK and then press ERASE while your greeting message is playing Listening to messages using the base unit When new messages have been recorded the message indicator on the base unit flashes Press 6 L If new messages have been recorded the base unit plays back new ...

Page 32: ...arts Operate the answering system by following the guidance as necessary Calling back Caller ID subscribers only If caller information was received for the call you can call the caller back while listening to a message 1 Press Select during playback L To edit the number before calling back press Edit then edit the number see step 3 Editing a caller s phone number before calling back page 29 2 Call...

Page 33: ... prompts as necessary or control the unit using remote commands page 33 4 When finished hang up Voice guidance During remote operation the unit s voice guidance starts and prompts you to press 1 to perform a specific operation or press 2 to listen to more available operations Operations are presented by voice guidance in the following order Play back all messages Play back new messages Record a me...

Page 34: ...es If you call your phone from outside to listen to new messages page 33 you will know that there are no new messages when the phone rings for the 3rd time You can then hang up without being charged for the call 1 MENU i 2 1 1 2 V Select the desired setting i Save i OFF For service provider voice mail subscribers To receive voice mail and use answering system properly please note the following L V...

Page 35: ...and press 0 in step 2 You may create your own greeting only message by following the steps on page 31 The unit plays the pre recorded greeting only message asking callers to call again if your own greeting only message is not recorded Message alert You can select whether or not the message indicator on the handset flashes slowly when new messages are recorded The default setting is On Important L ...

Page 36: ...gits max i Save i OFF Note L When storing your voice mail access number and your mailbox password press PAUSE to add pauses page 16 between the access number and the password as necessary Contact your service provider telephone company for the required pause time Example To erase the voice mail access number 1 MENU i 3 3 1 2 Press and hold Clear until all digits are erased i Save i OFF Listening t...

Page 37: ...TERCOM L All registered handsets beep L To stop paging press INTERCOM 2 When you finish talking press INTERCOM Answering an intercom call 1 Press C to answer the page 2 When you finish talking press OFF KX TG4391 KX TG4392 KX TG4393 KX TG4394 1 Press INTERCOM to answer the page 2 When you finish talking press INTERCOM Note L When the ringer volume for outside calls is set to off page 17 23 the han...

Page 38: ...nference call Press Conf L To leave the conference press OFF The other parties can continue the conversation L To put the outside call on hold press HOLD To resume the conference press Conf Answering a transferred call Press C to answer the page Note L After the paging party disconnects you can talk to the outside caller Handset locator You can locate a misplaced handset by paging it 1 Base unit L...

Page 39: ...lephone line cord inside the wall mounting adaptor A Connect the AC adaptor cord and telephone line cord B 3 Insert the hooks on the wall mounting adaptor into the holes 1 and 2 on the base unit 4 Adjust the adaptor to hold the base unit then push it in the direction of the arrow until it clicks into place A B Hook 2 1 2 1 83 mm Wall mount template for the base unit ...

Page 40: ...e adaptor B Charger 1 Drive the screws not included into the wall 2 Mount the charger A then slide it down B and to the right C until it is secure Belt clip You can hang the handset on your belt or pocket using the supplied belt clip To attach the belt clip To remove the belt clip Available for KX TG4382 KX TG4392 KX TG4393 KX TG4394 Screws 220 240V AC 50 60 Hz 83 mm To socket B A A 25 4 mm Screws...

Page 41: ...s inserted Use only the rechargeable Ni MH batteries noted on page 5 13 Error L The handset s registration has failed Move the handset and base unit away from all electrical appliances and try again Insert battery L The handset was placed on the base unit or charger without batteries Insert the batteries properly page 13 Invalid L There is no handset registered to the base unit matching the handse...

Page 42: ...ear a dial tone L The base unit s AC adaptor or telephone line cord is not connected Check the connections L If you are using a splitter to connect the unit remove the splitter and connect the unit to the wall socket directly If the unit operates properly check the splitter L Disconnect the base unit from the telephone line and connect the line to a known working telephone If the working telephone...

Page 43: ...n area with high electrical interference Place the base unit and use the handset away from sources of interference L Move closer to the base unit L If you use a DSL ADSL service we recommend connecting a filter contact your DSL ADSL service provider to the telephone line between the base unit and the telephone line socket Contact your DSL ADSL provider for details The handset does not ring L The r...

Page 44: ...fering with this unit Disconnect the other equipment and try again Caller information is displayed late L Depending on your service provider telephone company the unit may display the caller s information at 2nd ring or later L Move closer to the base unit Time on the unit is shifted L Incorrect time information from incoming Caller ID changes the time Set the time adjustment to Manual off page 24...

Page 45: ...stem remotely L You are entering the wrong remote access code If you forgot the remote access code store a new remote access code page 33 L Press each key firmly L The answering system is turned off Turn it on page 34 L You are using a rotary pulse telephone Try again using a touch tone phone While recording a greeting message or listening to messages the unit rings and recording stops L A call is...

Page 46: ...eat this step KX TG4382 KX TG4392 KX TG4393 KX TG4394 The next step should be completed within 90 seconds 3 Handset Press OK then wait until a beep sounds i OFF While registering Base registering is displayed on all handsets KX TG4382 KX TG4392 KX TG4393 KX TG4394 If the registration fails try to deregister the handset KX TG4381 KX TG4391 Press MENU i 1 3 1 i 3 3 5 i OK i 1 then re register it aga...

Page 47: ...iquid or other form of moisture has entered the handset base unit L Disconnect the AC adaptor and telephone line cord from the base unit Remove the batteries from the handset and leave to dry for at least 3 days After the handset base unit are completely dry reconnect the AC adaptor and telephone line cord Insert the batteries and charge fully before use ...

Page 48: ...ises To disconnect your existing telephone you must first remove its plug from the line socket You can then insert the plug of your Permitted Attachment into the socket and use your equipment If the plug of your existing telephone cannot be readily removed you will have to remove the screw securing it To do this proceed as follows 1 Loosen screw A sufficiently to remove the socket cover See Fig 1 ...

Page 49: ...ll for service L Disconnect the Permitted Attachment and try using the service with the normal telephone L If the telephone service then operates satisfactorily the fault is in your Permitted Attachment Leave the Permitted Attachment disconnected and report the fault to its supplier or agent to arrange for repair L If when using the telephone the service is still faulty report the fault to Service...

Page 50: ...1 KX TG4392 KX TG4393 KX TG4394 Approx 220 g Power consumption KX TG4381 KX TG4382 Standby Approx 1 1 W Maximum Approx 4 0 W KX TG4391 KX TG4392 KX TG4393 KX TG4394 Standby Approx 1 2 W Maximum Approx 4 3 W RF Transmission power 200 mW max Power supply AC adaptor 220 240 V AC 50 60 Hz Dimensions Approx height 156 mm width 49 mm depth 32 mm Mass Weight Approx 130 g RF Transmission power 200 mW max ...

Page 51: ...mpatible 27 Chain dial 20 CID Caller ID 28 Conference calls 37 Customer support 26 D Date and time 15 Direct commands 23 Display Contrast 23 E Error messages 41 G Greeting message 30 H Handset Deregistration 46 Locator 38 Registration 46 Headset optional 15 Hold 17 I Intercom 37 K Key tone 23 L Line mode 23 M Making calls 16 Missed calls 27 Mute 18 N Night mode 25 P Pause 16 Phonebook 19 Power fai...

Page 52: ...ta ku Fukuoka 812 8531 Japan Copyright This material is copyrighted by Panasonic Communications Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Communications Co Ltd 2008 Panasonic Communications Co Ltd All Rights Reserved Serial No Date of purchase found on the bottom of the base unit Name and add...

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