Panasonic KX-TG4031 Operating Instructions Manual Download Page 45 | Manualshive

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Useful Information

45

For assistance, please visit http://www.panasonic.com/help

Battery recharge

Making/answering calls, intercom

Problem

Cause/solution

The handset beeps and/or

)

flashes.

L

Battery charge is low. Fully charge the batteries
(page 10).

I fully charged the
batteries, but

–

)

still flashes,

–

0

is displayed, or

– the operating time

seems to be shorter.

L

Clean the battery ends (

S

,

T

) and the charge

contacts with a dry cloth and charge again.

L

It is time to replace the batteries (page 10).

Problem

Cause/solution

_

is displayed.

L

The handset is too far from the base unit. Move
closer.

L

The base unit’s AC adaptor is not properly
connected. Reconnect AC adaptor to the base
unit.

L

The handset is not registered to the base unit.
Register it (page 28).

Noise is heard, sound cuts
in and out.

L

You are using the handset or base unit in an area
with high electrical interference. Re-position the
base unit and use the handset away from sources
of interference.

L

Move closer to the base unit.

L

If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base
unit and the telephone line jack. Contact your
DSL/ADSL provider for details.

The handset does not ring.

L

The ringer volume is turned off. Adjust the ringer
volume (page 23).

L

Silent mode is turned on. Turn it off (page 26).

The base unit does not
ring.

L

The ringer volume is turned off. Adjust the ringer
volume (page 16).

I cannot make a call.

L

The dialing mode may be set incorrectly. Change
the setting (page 14).

L

The handset is too far from the base unit. Move
closer and try again.

I cannot make long
distance calls.

L

Make sure that you have long distance service.

TG403x.book Page 45 Wednesday, December 23, 2009 1:58 PM

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Summary of Contents for KX-TG4031

Page 1: ... provider telephone company For assistance visit our Web site http www panasonic com help for customers in the U S A or Puerto Rico Before initial use see Getting Started on page 10 Consulte Guía Rápida Española página 51 Please register your product http www panasonic com prodreg Operating Instructions Expandable Digital Cordless Answering System Model shown is KX TG4031 Model No KX TG4031 KX TG4...

Page 2: ...21 Special programming 26 Registering a unit 28 Caller ID Service Using Caller ID service 29 Caller list 30 Answering System Answering system 32 Turning the answering system on off 32 Greeting message 32 Listening to messages using the base unit 33 Listening to messages using the handset 34 Remote operation 35 Answering system settings 36 Voice Mail Service Voice mail service 38 Intercom Locator I...

Page 3: ...hone system to include areas where reception was previously not available Read the installation guide for the range extender KX TG4031 series KX TG4051 series L Model shown is KX TG4032 L Model shown is KX TG4052 Series Model No Base unit Handset Part No Part No Quantity KX TG4031 series KX TG4031 1 KX TG4031 KX TGA401 1 KX TG4032 KX TG4031 KX TGA401 2 KX TG4033 KX TG4031 KX TGA401 3 KX TG4034 KX ...

Page 4: ...r KX TG4051 series 1 1 KX TG4052 KX TG4053 KX TG4054 No Accessory item Order number Quantity KX TG 4031 KX TG 4032 KX TG 4052 KX TG 4033 KX TG 4053 KX TG 4034 KX TG 4054 1 AC adaptor PQLV219Y 1 2 3 4 2 Telephone line cord PQJA10075Z 1 1 1 1 3 Wall mounting adaptor 1 1 1 1 1 4 Rechargeable batteries HHR 4DPA Part No HHR 55AAABU or N4DHYYY00004 2 4 6 8 5 Handset cover 2 3 1 2 3 4 6 Belt clip 4 1 2 3...

Page 5: ... This feature allows you to select how the display shows multiple items at a time 1 item at a time in large characters 2 The unit displays a list of all recorded messages and allows you to select the item to play back Accessory item Order number Rechargeable batteries HHR 4DPA 1 L To order please call 1 800 332 5368 or visit http www panasonic com batterystore Battery type Nickel metal hydride Ni ...

Page 6: ...this unit you can extend the range of your phone system to include areas where reception was previously not available Up to 2 range extenders can be registered to the base unit This product can be purchased online Please visit our Web site http www panasonic com RangeExtender Range extender KX TGA405 ...

Page 7: ... devices to malfunction resulting in an accident L Do not allow the AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects Operating safeguards L Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners L Do not disassemble the product L Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow...

Page 8: ...ple near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool 2 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of bat...

Page 9: ...ry is replaced by an incorrect type Dispose of used batteries according to the instructions Notice for product disposal transfer or return L This product can store your private confidential information To protect your privacy confidentiality we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of transfer or return the product Notice E...

Page 10: ...E ONLY Ni MH batteries AAA R03 size L Do NOT use Alkaline Manganese Ni Cd batteries L Confirm correct polarities S T Battery charge Charge for about 7 hours L When the batteries are fully charged the charge indicator goes off and Fully charged is displayed DSL ADSL filter Hooks Click Press plug firmly 120 V AC 60 Hz To single line telephone jack RJ11C Click Correct Wrong 120 V AC 60 Hz Hooks Recha...

Page 11: ...h a dry cloth L Avoid touching the battery ends S T or the unit contacts Note for battery charge L It is normal for the handset to feel warm during charging L Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Clean more often if the unit is exposed to grease dust or high humidity Battery level Panasonic Ni MH battery performance supplied batterie...

Page 12: ... Headset jack G Dial keypad TONE H Receiver I Display J OFF K FLASH CALL WAIT L Microphone M Charge contacts Control type A Soft keys The handset features 3 soft keys By pressing a soft key you can select the feature shown directly above it on the display B Navigator key V or Scroll through various lists and items VOL Volume or V Adjust the receiver or speaker volume while talking CID Caller ID Vi...

Page 13: ...g system The default setting is English 1 MENU i 1 1 2 To attach To remove Item Meaning w Within base unit range _ Out of base unit range C The line is in use L When flashing The call is put on hold L When flashing rapidly An incoming call is now being received i Eco mode is on page 11 s Speakerphone is on page 15 Ringer volume is off page 25 Silent mode is on page 26 Privacy mode is on page 17 E ...

Page 14: ... i 1 0 1 2 Enter the current month date and year by selecting 2 digits for each Example July 15 2010 0 7 1 5 1 0 3 OK 4 Enter the current hour and minute 12 hour clock format by selecting 2 digits for each Example 9 30 0 9 3 0 5 AM PM Select AM or PM 6 SAVE i OFF Note L When English is selected as the display language 12 hour clock format is used When Spanish is selected 24 hour clock format is us...

Page 15: ...r answering system REDIAL is not displayed 2 V Select the desired phone number 3 C Erasing a number in the redial list 1 REDIAL or REDIAL 2 V Select the desired phone number i ERASE 3 V Yes i SELECT 4 OFF Pause for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service When storing a calling card access number and or PIN in the phoneboo...

Page 16: ...f a call is kept on hold for more than 9 minutes an alarm tone starts to sound and the ringer indicator on the handset flashes rapidly After 1 additional minute on hold the call is disconnected L If another phone is connected to the same line page 11 you can also take the call by lifting its handset Mute While mute is turned on you can hear the other party but the other party cannot hear you 1 Pre...

Page 17: ...ove sound clarity when the handset is used in an area where there may be interference During an outside call this feature is turned on automatically when necessary L When this feature is turned on is displayed Call share This feature allows you to join an existing outside call Important L When the privacy mode is on you cannot join the conversation Turn it off To join the conversation press C when...

Page 18: ...percase and lowercase by pressing A a L To enter another character that is located on the same dial key first press to move the cursor to the next space L If you do not press any dial key within 5 seconds after entering a character the character is fixed and the cursor moves to the next space Correcting a mistake Press or to move the cursor to the character or number you want to erase then press C...

Page 19: ... display the first entry corresponding to each character located on that dial key L If there is no entry corresponding to the character you selected the next entry is displayed 3 V Scroll through the phonebook if necessary 4 C Searching by group 1 C i GROUP 2 V Select the group you want to search i SELECT L If you select All groups the unit ends the group search 3 V Select the desired entry 4 C Ed...

Page 20: ... an outside call press MENU 2 V Phonebook i SELECT 3 V Select the desired entry 4 Press CALL to dial the number Note L When storing a calling card access number and your PIN in the phonebook as one phonebook entry press PAUSE to add pauses after the number and PIN as necessary page 15 L If you have rotary pulse service you need to press TONE before pressing MENU in step 1 to change the dialing mod...

Page 21: ... main menu i SELECT 3 Press V or to select the desired item in sub menu 1 i SELECT L In some cases you may need to select from sub menu 2 i SELECT 4 Press V or to select the desired setting i SAVE L This step may vary depending on the feature being programmed L To exit the operation press OFF Note L See page 23 for the default settings Main menu Sub menu 1 Sub menu 2 Page Caller list 30 Answering ...

Page 22: ...tting Ringer volume Ringer tone Silent mode On Off Start End 26 Set date time Date and time 1 14 Alarm 26 Time adjustment 1 Talking Caller ID Handset 29 Base unit 1 Handset name 27 Call block 1 27 Voice mail Store VM access 1 38 VM tone detect 1 38 Message alert 37 Display setting LCD Contrast Key tone Caller ID edit 31 Auto talk 16 Set tel line Set dial mode 1 14 Set flash time 1 16 Set line mode...

Page 23: ...ng 3 0 2 r 33 Check greeting 3 0 3 33 Pre recorded Reset to pre recorded greeting 3 0 4 r 33 Ring count 2 1 1 2 7 rings 4 rings Toll saver r 36 Recording time 3 0 5 1 min 3 min Greeting only r 37 Remote code 3 0 6 111 r 35 Screen call 3 1 0 On Off 32 Answer on 3 2 7 r 32 Answer off 3 2 8 r 32 V M access V M Voice mail 3 3 0 39 Intercom 2 7 4 40 Date and time 1 0 1 r 14 Alarm 7 2 0 1 Once 2 Daily 0...

Page 24: ...n 0 Off r 39 Message alert 3 4 0 1 On 0 Off 37 LCD Contrast Display contrast 1 4 5 1 6 Level 1 6 3 Key tone 7 1 6 5 1 On 0 Off Caller ID edit Caller ID number auto edit 2 1 4 1 On 0 Off 31 Auto talk 8 2 0 0 1 On 0 Off 16 Set dial mode 1 2 0 1 Pulse 2 Tone r 14 Set flash time 9 1 2 1 0 900 ms 1 700 ms 2 600 ms 3 400 ms 4 300 ms 5 250 ms 200 ms 160 ms 6 110 ms 7 100 ms 8 90 ms 9 80 ms r 16 Set line ...

Page 25: ...ung up You may either hear a dial tone or no one on the line when you answer the call 6 The preset melodies in this product are used with permission of 2009 Copyrights Vision Inc 7 Turn this feature off if you prefer not to hear key tones while you are dialing or pressing any keys including confirmation tones and error tones 8 If you subscribe to a Caller ID service and want to view the caller s i...

Page 26: ...he handset will not ring for outside calls This feature is useful for time periods when you do not want to be disturbed for example while sleeping Silent mode can be set for each handset Important L Set the date and time beforehand page 14 L We recommend turning the base unit ringer off page 16 in addition to turning the silent mode on L If you have set the alarm the alarm sounds even if the silen...

Page 27: ...When a call is received the unit rings for a short time while the caller is being identified If the phone number matches an entry in the call block list the unit sends out a busy tone to the caller and then disconnects the call Important L When the unit receives a call from a number that is stored in the call block list or a call without a recognized phone number the call is logged in the caller l...

Page 28: ...ailable model Registering a handset to the base unit The supplied handset and base unit are pre registered If for some reason the handset is not registered to the base unit re register the handset 1 Handset MENU i 1 3 0 2 Base unit Press and hold LOCATOR for about 5 seconds until the registration tone sounds L If all registered handsets start ringing press the same button to stop Then repeat this ...

Page 29: ...following operation is performed by one of the registered handsets Being replaced on the base unit or charger Pressing OFF Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Talking Caller ID This feature lets you know who is calling without looking at the displ...

Page 30: ...of the group ringer tone i SELECT 5 V Select the desired ringer tone i SAVE 6 OFF Caller list Important L Only 1 person can access the caller list at a time L Make sure the unit s date and time setting is correct page 14 Viewing the caller list and calling back 1 CID 2 Press V to search from the most recent call or to search from the oldest call L If is displayed not all of the information is show...

Page 31: ...e To activate this feature you must edit an entry in the caller list then call that number After that phone numbers from that caller s area code are edited automatically This feature can be set for each handset page 24 The default setting is On Note L Phone numbers from the 4 most recently edited area codes are automatically edited L If you move to another area you can turn this feature off to era...

Page 32: ...the answering system is turned on L When the message memory becomes full If you use the pre recorded greeting message the unit automatically switches to another pre recorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off Press...

Page 33: ...ng message asking callers to call again Resetting to a pre recorded greeting message If you want to use a pre recorded greeting message once you record your own greeting message you need to erase your own greeting message 1 MENU i 3 0 4 2 YES i OFF Playing back the greeting message 1 MENU i 3 0 3 2 OFF Listening to messages using the base unit When new messages have been recorded the message indic...

Page 34: ...esume playback V Playback i SELECT 3 You can also erase as follows ERASE i V Yes i SELECT Calling back Caller ID subscribers only If caller information is received for the call you can call the caller back while listening to a message 1 Press PAUSE during playback 2 V Call back i SELECT Editing the number before calling back 1 Press PAUSE during playback 2 V Edit Call i SELECT Key Operation or V A...

Page 35: ...ss code page 35 L The entered remote access code is deleted Using the answering system remotely 1 Dial your phone number from a touch tone phone 2 After the greeting message starts enter your remote access code L The unit announces the number of new messages L The voice guidance announcements are different depending on the voice guidance language setting page 13 3 Follow the voice guidance prompts...

Page 36: ...ber of rings before the unit answers a call You can change the number of times the phone rings Ring count before the unit answers calls You can select 2 to 7 rings or Toll saver The default setting is 4 rings Toll saver The unit s answering system answers at the end of the 2nd ring when new messages have been recorded or at the end of the 5th ring when there are no new messages If you call your ph...

Page 37: ...t To do so contact your service provider telephone company Caller s recording time You can change the maximum message recording time allowed for each caller The default setting is 3 min 1 MENU i 3 0 5 2 V Select the desired setting i SAVE i OFF Selecting Greeting only You can select Greeting only which sets the unit to announce a greeting message to callers but not record messages Select Greeting ...

Page 38: ...umber you can dial it automatically page 39 1 MENU i 3 3 1 2 Enter your access number 24 digits max i SAVE i OFF Note L When storing your voice mail access number and your mailbox password press PAUSE to add pauses page 15 between the access number and the password as necessary Contact your service provider telephone company for the required pause time Example To erase the voice mail access number...

Page 39: ...e 37 1 VM or MENU i 3 3 0 L The speakerphone turns on L If there are no new messages in the voice mail VM is not displayed 2 Follow the pre recorded instructions 3 When finished press OFF Note L If the handset still indicates there are new messages even after you have listened to all new messages turn it off by pressing and holding until the handset beeps L If your voice mail service uses voice ma...

Page 40: ...ase unit LOCATOR L All registered handsets beep for 1 minute 2 To stop paging Base unit Press LOCATOR Handset Press OFF Transferring calls conference calls Outside calls can be transferred or a conference call with an outside party can be made between 2 handsets 1 During an outside call press INT to put the call on hold 2 V Select the desired unit i SELECT 3 Wait for the paged party to answer L If...

Page 41: ... mounting adaptor in the direction of the arrow 2 Tuck the telephone line cord inside the wall mounting adaptor A Connect the AC adaptor cord and telephone line cord B 3 Insert the hooks on the wall mounting adaptor into holes 1 and 2 on the base unit 4 Adjust the adaptor to hold the base unit then push it in the direction of the arrow until it clicks into place A B Hooks 2 1 1 2 ...

Page 42: ... to secure in place To remove the wall mounting adaptor While pushing down the release levers A remove the adaptor B Charger Drive the screws not supplied into the wall 83 mm 31 4 inches or 102 mm 4 inches 83 mm 31 4 inches 102 mm 4 inches 120 V AC 60 Hz 1 2 1 2 Wall phone plate B A A 25 4 mm 1 inch Screws 120 V AC 60 Hz ...

Page 43: ...s too far from the base unit Move closer and try again Call phone company for your access L You have not stored the voice mail access number Store the number page 38 Check tel line L The supplied telephone line cord has not been connected yet or not connected properly Check the connections page 10 Error L Recording was too short Try again Invalid L There is no handset registered to the base unit m...

Page 44: ...The handset has not been registered to the base unit Register the handset page 28 I cannot hear a dial tone L The base unit s AC adaptor or telephone line cord is not connected Check the connections L Disconnect the base unit from the telephone line and connect the line to a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired I...

Page 45: ...base unit Register it page 28 Noise is heard sound cuts in and out L You are using the handset or base unit in an area with high electrical interference Re position the base unit and use the handset away from sources of interference L Move closer to the base unit L If you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your...

Page 46: ... or base unit s ringer volume is turned off Adjust it page 16 23 L The Talking Caller ID feature is turned off Turn it on page 24 L The number of rings for the answering system is set to 2 rings or Toll saver Select a different setting page 36 Caller information is displayed or announced late L Depending on your service provider telephone company the unit may display or announce the caller s infor...

Page 47: ...essages page 33 L The recording time is set to Greeting only Change the setting page 37 L If you subscribe to a voice mail service messages are recorded by your service provider telephone company not your telephone Change the unit s number of rings setting or contact your service provider telephone company page 36 I cannot operate the answering system L Someone is using the unit Wait for the other...

Page 48: ... other form of moisture has entered the handset base unit L Disconnect the AC adaptor and telephone line cord from the base unit Remove the batteries from the handset and leave to dry for at least 3 days After the handset base unit are completely dry reconnect the AC adaptor and telephone line cord Insert the batteries and charge fully before use If the unit does not work properly contact an autho...

Page 49: ...t if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide ad...

Page 50: ...uipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Some cord...

Page 51: ...idad base L Use solo el adaptador de corriente Panasonic PQLV219 incluido L Use solo el adaptador de corriente Panasonic PQLV219 incluido L UTILICE SOLO baterías de Ni MH tamaño AAA R03 L NO utilice baterías Alcalinas de Manganeso o de Ni Cd L Compruebe que las polaridades son las correctas S T 120 V CA 60 Hz Confirme que aparezca Cargando SOLO baterías Ni MH recargables Oprima firmemente el conta...

Page 52: ...on REDIAL remarcación Vea la lista de remarcación Cambio de idiomas Auricular predeterminado inglés Idioma de la pantalla MENU i 1 1 0 i V Español i GUARDA i OFF Idioma de la guía de voz MENU i 1 1 2 i V Español i GUARDA i OFF Fecha y hora Auricular 1 MENU i 1 0 1 2 Introduzca el día mes y año actuales i OK 3 Introduzca la hora y minuto actuales formato de reloj de 24 horas 4 GUARDA i OFF Operacio...

Page 53: ...uricular Para escuchar mensajes Para escuchar mensajes nuevos REPRO o MENU i 3 2 3 Para escuchar todos los mensajes MENU i 3 2 4 Preguntas frecuentes Pregunta Causa y solución Por qué aparece _ L El auricular está demasiado lejos de la unidad base Acérquelo L El adaptador para corriente de la unidad base no está conectado correctamente Conecte de nuevo el adaptador para corriente a la unidad base ...

Page 54: ...on su unidad base a una sola unidad base L Para adquirir auriculares accesorios adicionales KX TGA401 KX TGA651 KX TGA750 visite http www panasonic com o llame al 1 800 332 5368 Los usuarios TTY usuarios con impedimentos auditivos o del habla pueden llamar al 1 866 605 1277 Es posible mantener cargando las bateríastodo el tiempo L Puede dejar el auricular en la unidad base o el cargador en cualqui...

Page 55: ...ly applies to products purchased and serviced in the United States or Puerto Rico This Limited Warranty is extended only to the original purchaser and only covers products purchased as new For assistance in the continental United States and Puerto Rico in obtaining repairs please ship the product prepaid to PSTC Panasonic Exchange Center 4900 George McVay Drive Suite B Door 12 McAllen TX 78503 pan...

Page 56: ... for lost time lost calls or messages cost of having someone remove or re install an installed unit if applicable travel to and from the servicer The items listed are not exclusive but are for illustration only ALL EXPRESS AND IMPLIED WARRANTIES INCLUDING THE WARRANTY OF MERCHANTABILITY ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY Some states do not allow the exclusion or limitation of incide...

Page 57: ...onday Friday 9 am to 9 pm Saturday Sunday 10 am to 7 pm EST TTY users hearing or speech impaired users can call 1 877 833 8855 TTY users hearing or speech impaired users can call 1 866 605 1277 Purchase Parts Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at http www pstc panasonic com or send your request by E mail to npcparts us panasonic com You may...

Page 58: ...Caller ID 30 Conference calls 40 Control type 12 Customer support 25 D Date and time 14 Dialing mode 14 Direct commands 22 Display Contrast 24 Language 13 E Eco mode 11 Error messages 43 F Flash 16 24 G Groups 18 30 H Handset Deregistration 28 Locator 40 Name 27 Registration 28 Hold 16 I Intercom 40 K Key tone 24 L Line mode 24 M Making calls 15 Missed calls 29 Mute 16 P Pause 15 Phonebook 18 Powe...

Page 59: ...Notes 59 ...

Page 60: ...anasonic System Networks Co Ltd 2009 Serial No Date of purchase found on the bottom of the base unit Name and address of dealer 1 Reconnect AC adaptor to the base unit 2 Check if telephone line cord is connected 3 Use rechargeable Ni MH batteries Alkaline Manganese Ni Cd batteries CANNOT be used 4 Read troubleshooting page in the Operating Instructions If your product is not working properly IMPOR...

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