Problem
Cause/solution
I cannot hear a dial tone.
R
The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
R
Disconnect the base unit from the telephone line and
connect the line to a known working telephone. If the
working telephone operates properly, contact our service
personnel to have the unit repaired. If the working
telephone does not operate properly, contact your service
provider/telephone company.
Programmable settings
Problem
Cause/solution
The display is in a language I
cannot read.
R
Change the display language (page 12).
Battery recharge
Problem
Cause/solution
The handset beeps and/or
flashes.
R
Battery charge is low. Fully charge the batteries (page 9).
I fully charged the batteries, but
–
still flashes, or
– the operating time seems to
be shorter.
R
Clean the battery ends (
,
) and the charge contacts
with a dry cloth and charge again.
R
It is time to replace the batteries (page 9).
Making/answering calls, intercom
Problem
Cause/solution
is flashing.
R
The handset is too far from the base unit. Move closer.
R
The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R
The handset is not registered to the base unit. Register it
(page 34).
Noise is heard, sound cuts in
and out.
R
You are using the handset or base unit in an area with
high electrical interference. Re-position the base unit and
use the handset away from sources of interference.
R
Move closer to the base unit.
R
If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
The handset does not ring.
R
The ringer volume is turned off. Adjust the ringer volume
(page 14, 20).
The base unit does not ring.
R
The ringer volume is turned off. Adjust the ringer volume
(page 15).
32
Useful Information
Summary of Contents for KX-TG2711C
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