Useful Information
17
Troubleshooting
General use
Programmable settings
Problem
Cause/solution
The unit does not work.
L
Make sure the battery is installed correctly and fully
charged (page 8).
L
Check the connections (page 7).
L
Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
L
The handset has not been registered to the base unit.
Register the handset (page 16).
An alarm tone sounds
when you press
{C}
or
{s}
, or when you press
{
PROG
}
then
{
MUTE
}
.
L
The handset is too far from the base unit. Move closer
and try again.
L
Plug in the base unit’s AC adaptor.
L
Raise the base unit antenna.
L
If the above remedies do not solve the problem, the
handset may have lost communication with the base
unit. Register the handset again (page 16).
I cannot hear a dial tone.
L
Confirm the telephone line cord is properly connected
(page 7).
L
Disconnect the unit from the telephone line and connect
a known working telephone. If the working telephone
operates properly, contact our service personnel to
have the unit repaired. If the working telephone does
not operate properly, contact your telephone company.
{
FLASH
}
does not work
properly.
L
Set the flash time.
Press
{
PROG
}
,
{
MUTE
}
,
{
9
}
, and
{
8
}
, then press
{
PROG
}
again.
Problem
Cause/solution
While programming, the
handset starts to ring.
L
A call is being received. Answer the call and start again
after hanging up.
TG2611C(e).book Page 17 Wednesday, January 25, 2006 4:45 PM